43 comments found.
Hello, I worked on your theme on my localhost with no problem. But when i tried to send my whole website with duplicator pro on my hosting there were a critical error : SCRIPT FILE TEST: /home/xxx/www/index.php EXCEPTION Call to undefined function vc_shortcode_custom_css_class() With some other error functions. Now all my website is good except my homepage which is blank. I tried to put another page (which working good if i’m looking at it) as a static homepage but it is still blank. Actually, each time i set a page as a homepage then it is blank. Can you help me ? Thank you.
Hello, normally this type installation issue not included with support. But we can help you Sunday morning. Since tomorrow our weekend. Send mail to our support we will look issue.
No problem, can you tell me your email address ? I sent you my issue from Envato contact form.
Okay we will check it and update you
demo import is not going, i don’t have the theme options where insert the purchase code. please help me, is so urgent!
Without purchase code theme will be work perfectly. What problem you are facing when try to install demo data?
I can’t edit the services archive page, my breadcrumbs are in english and I need them to be in spanish, but services archive page isn’t editable so I can’t change it.
You can disable archive page. I think services archive page don’t need it. Send mail to our support we will look it.
I can’t add links to the customer banner. Help please… =(
Where you want to links send screenshot
Hello,
This:
http://www.idaria.cat/wp-content/uploads/2020/10/1.jpg http://www.idaria.cat/wp-content/uploads/2020/10/2.jpgThank you =)
Okay will check it and update plugin or theme necessary files and update it Sunday. Thanks for notice
Perfect. Thank you!
welcome
I have updated the template and plugins. All good!
Please remove RS Framework plugin then install it again form admin notification. Thanks
How to get logo to appear in mobile format?
At mobile don’t show your logo?
No. It will show title if I select to show. But shows nothing if I select no title and chose a logo. I’m using Homepage 4. Since there’s like multiple ways to accomplish things in Wordpress these days, give me the quick steps as to how you would display the logo in mobile format. Please. Greenviewls.com
Normally logo need to show auto. Can you please send mail to our support with site admin access so I can check it for you. Thanks
Just sent account info to your support email. Thanks for looking into this and please notify me once resolved.
Never mind I found it under Mobile Style
Hey, how can I change the position of the burger menu icon (on mobile phone)? I want it all the way right but its now between the middle and right…
Can you send mail to our support with access we will check it. Thanks
Nice Theme & fast support.
Thanks
Data import does not work I have been waiting I have been waiting for 30 minutes Recommended PHP configuration limits are as indicated above How can I solve it?
Can you try to import demo data manually?
Hello, I theme seems good but loads very slow. How can I fix it or can you fix it? Thanks
You can use any good cache plugin.
I have a cache plugin. It is something on the theme side
Theme side no cache. You have to use any cache plugin. Thanks
I meant the slow time has nonthing to do with cache. It does have cache and still slow. It is something on the theme itself. Please, check it. Thanks
We will look it. Send mail to our support. Thanks
URGENT. Someone login on my website on Bangladesh was that your team? Only your team has the login access, are there in Bangladesh ?Thanks
yes we fixed mobile 2 column issue and mobile menu icon
Thank you very much
Hi, my site keeps getting hacked with your theme…
This is your security issue I think not for theme. Please check with hosting. Thanks
This comes from plugins that you use.
Which plugin?
I would like to know…
Send your site URL with admin access to our support mail. Also told me which plugin create issue. Thanks
I sent you a message via support. Thank you
Okay we will check it
Problems…https://prnt.sc/qu7jm6
Hm… Everything is fine in the Tor browser. But Opera displays the site with errors. And Chrome, too. And Safari too. And Atom too.
send mail to our support with access we will look it.
Can you include interior gardening also in the theme? This is the world of apartments and flats. Adding Interior gardening as a option or a theme will be a good idea.
Thanks for your suggestions. We will add it into coming week. Thanks
Your design is appreciable, Great job have a good sale 
Thanks
Congratulations!!! Nice Work, Good Luck With Sale
Thanks
Congratulations! Great Work, GLWS
Thanks
