787 comments found.
Hi there,
I have just started using the theme and have struck a stumbling block with the user My Account.
It’s far too basic and I can’t work out why if there are individual and dealers selling via the website.
Any website selling motor vehicles or anything of significant value should show more about the seller’s details such as bio, website, credibility, phone, and so much more which I am sure that you can address here.
Am I missing an integral part of the theme that I have not fully installed or a plugin etc?
At the moment my dealer and individual seller account pages look immature and non-professional.
What am I missing here?
Thanks in advance for your kind feedback
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details about your query with screenshots. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
how to add a drop down list field on the add car form, all fields are text or number please help by an example
Hello,
Thanks for taking an interest in the Item and Sharing your concern with us.
Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide details regarding your requirements. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
this must be provided on documentation no need to create a pre-purshase tciket beacuse we have bought the theme and one year support, every time we need to pay to ask a question
Hello,
You change files using the cdfs_form_required_fields filter hook. for more information, refer to theme documentation.
https://docs.potenzaglobalsolutions.com/docs/cardealer/#modify-array-of-fields-for-validation-in-vehicle-front-submissionStill, you have any query, Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your requirements. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Hello,
I have no current installs of the theme anywhere globally and yet I am told when entering my purchase code that I have reached my maximum install amount. This I understand if I have active installs, however I have zero and have not had an active install for a very long time. Surely your data base should see this.
I am not going to buy another licence if I do not have an active copy live on the internet.
Please activate my purchase code.
Thank You
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide your purchase code. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Thank you, I have submitted a ticket accordingly.
I received your support ticket stating my purchase code for my single site (this is all I have by the way) has been re-set. However every-time I enter the purchase code I am told that its not valid.
I am not a webmaster and I dont have multiple clients with websites. Its just me and I have about 5 websites. Only one is using this theme.
The reset purchase code is not re-set.
“Automatic Update Setup Subscriptio supports automatic updates. To receive them, enter your CodeCanyon Purchase Code below. Purchase Code is not valid.”
Thank you
It appears to be working now. Thank your for your great support and understanding.
Hi again,
Look I am sorry to bother you but I still keep getting these blasted messages informing me that my purchase code is invalid. Its quite annoying and I cant fix it. Message is below
Automatic Update Setup
Subscriptio supports automatic updates. To receive them, enter your CodeCanyon Purchase Code below.
Purchase Code is not valid.
################################-###
Submit
Hello,
The theme contains some bundled premium plugins. And, no purchase code is included for those, because they are managed with the theme and updated when theme-package is updated. You do not need to activate/register or update them separately.
If you see activation, registration, or updating notices, for these plugins in your WordPress admin, you may safely ignore them.
Hope this will resolve your query. Still, you have any query, Please create a support ticket on https://potezasupport.ticksy.com, and provide details about your query with screenshots. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Thank you. Clearly understood
hello we have bought the theme but vehicle category filter is not there can you help as i have vehicle categories like bus, truck, cars etc
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details about your query with screenshots. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Theme Options not working! Demo homepages not installed! Theme Requirements have been set to the maximum. All as per your request and so much more until we have put the maximum limits.
Urgently fix. We cannot wait for so many days for you to get back., Surely this is unprofessional and unfair. We have waited too long!!!!
PRIVATE TICKET #2496808 raise and updated and still pending and pending.
Hello,
We already replied, Please continue there.
Potenza Team – https://www.potenzaglobalsolutions.com/
Unfortunately reply only says provide domain URL (we provided in fact the admin access details!!!!!), update plugins (and all are updated!!! just been installed!!!!), and follow installation manual. Kindly refund. You don’t seem to want to assist. REFUND IMMEDIATELY.
Hello,
We already replied in ticket, Please continue there.
Potenza Team – https://www.potenzaglobalsolutions.com/
Hi, we bought the theme and now we are enable to edit on theme options the items doesn’t show. What can i do?
Hello,
We posted an update on the Themeforest with the fix for Theme Options issue. Please make sure the theme is updated with the latest version.
Hope this resolves your query. Still, you have any query, Please create the support ticket on https://potezasupport.ticksy.com. And share your query. So that our concerned team can guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello, Thank for your response. I make the upload for the ultimate version, but didn’t solve the problem. We can’t edit anything on theme options. I try to enter a ticket but i receive this message. Sorry, this system isn’t ready for ticket submissions yet. Please come back later!
Hello,
if you can not able to create ticket, please share your purchase code and your query in details with screenshots or video via mail.
envatosupport@potenzaglobalsolutions.comPotenza Team – https://www.potenzaglobalsolutions.com/
Hi, Thanks for the great work, I would like to buy your theme, but I would like to know if I can create a landing page for specific cars, let’s say all the 2019 BMW X5 cars. Please advise. Thank you!
Hello,
Thanks for taking an interest in the Item and Sharing your concern with us.
Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide details regarding your requirements. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
TICKET RAISED TWICE AND NO REPLY.
PRIVATE TICKET #2496808
Demo Install Failed. Theme settings not working, Home templates not installed. Demo failed.
Hello,
We provide support in sequential order to all of our valuable customers. So, it can take some time to get the response from our team. It’s also mentioned on our product page’s support tab that “This author’s response time can be up to 2 business days.”.
Hope you will understand the situation.
So, please have patience and wait. We already replied your ticket.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Hello!
I would like to translate the custom filters on the homepage like Year, Make, Model, Body style, Condition etc. into Dutch.
I tried this with Loco translation, but I can’t find those specific filters.
How can I translate these filters?
Thanks!
Hello,
As per the conversation in the support ticket (#2492925), your query is resolved. Please create a new support ticket on- https://potezasupport.ticksy.com/ if you have any new query and share your query details, so that we can check and assist you in an organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
The installations count has been reached to the allowed limit. tried to submit ticket but said my support licence was expired. we installed this on a test server, now we need it on our live server
Hello,
Thanks for purchasing our product and sharing your queries.
Please create a support ticket on https://potezasupport.ticksy.com, and provide purchase details, so that we can check and guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
It wont let me create a support ticket expired support,
Hello,
You can create a pre-purchase ticket, Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide details regarding your query and purchase code. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
I didnt change any domain nothing but after updates I am receiving this error: The installations count has been reached to the allowed limit. No place to reset. And your ticket page doesn’t work!!
Hello,
Thanks for purchasing our product and sharing your queries.
Please create a support ticket on https://potezasupport.ticksy.com, and provide purchase details, so that we can check and guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
How can I set custom vehicle title. For example in the title i want to show:
MAKE MODEL TRIM ENGINE [YEAR]
for example
AUDI A4 ALLROAD 2.0TDI [2015]
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide more details regarding your requirements. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
In India, One vehicle manufacturer having different models, model having different variants, Prices are vary variant to variant and variant having different prices with different locations. Is that possible to show in single vehicle detail page using drop down(variants having drop down and location having drop down for new cars only)?
Hello,
Please create a pre-purchase support ticket on https://potezasupport.ticksy.com, and provide more details regarding your requirements. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Do we have to use WPML plugin to make the site multi language. I have tried using LOCO Translate and language switcher and some parts are OK. The Problem is that the “INVENTORY” (/cars) page and single vehicle view translation are always showing on the default language. How can I change that? so when a visitor selects another language and than visit the inventory page or opens single car, the content to be shown in the selected language (not the default)
I was able to find the solution my self… For anyone that might read this you need to go to WP MENU > Languages > Settings > URL modifications settings > select “The language is set from content”
It turns out that this causes another problem, The strings from the Car Dealer Helper Library plugin even though they are translated the translation is not appearing. So support please help how to solve this and have everything loaded in the selected (translated) language.
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Is there a problem with the Video Player? when i add the picture background it shows just a blue square.
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Warning: Creating default object from empty value in /home/public_html/lls4u/wp-content/themes/cardealer/includes/menus/menus.php on line 195
http://test.onedriving.com/// Finish it off by adding classes to the top level menu items.
$objects1>classes[] = ‘first-item’; // We can be assured 1 will be the first item in the menu. :)
$keys = array_keys( $top_ids );
$objects[end( $keys )]->classes[] = ‘last-item’;
Please could you rectify
Please ignore it, I have update it.
Hello,
Thanks for reply back.
Still you have any further query, Please create the support ticket on https://potezasupport.ticksy.com. And share your query. So that our concerned team can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello! Do you have a pack with wordpress+iOS+android?
Hello,
WordPress theme and IOS and android application are different products. You can purchase application following links.
https://codecanyon.net/item/car-dealer-native-ios-application-swift/23637357 https://codecanyon.net/item/car-dealer-native-android-application-java/23637245Hope this resolves your query. Still you have any query, Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide details regarding your requirements. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Thank you. But looks like I lost the time. The moment I wrote you yesterday it’d cost $53 and now $89… but thanks anyway.
Hello, I need to ask a pre-sale question.
I need to make a site for a new car dealer. Does the theme have any configurator so that the user can configure the characteristics of a new car? (choose color, motor, wheels, etc)
And then send a form with the chosen configuration?
It’s possible ? Or is there a plugin that can do it?
I wait, thank you. Ana
Hello,
Please create the pre-purchase ticket on https://potezasupport.ticksy.com. And share your query. So that our concerned team can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello friends, I have a car dealer, I need to know if this topic works for me, I have no sellers and I do not want anyone to add the vehicles to the system, I only want to enter them from the Wordpress administration panel.
I was reviewing the demos but it gives me access to an interface as a seller and it’s what I don’t want
how does the system really work? Do you have a demo account of the wordpress panel?
Is the topic useful for what I tell you?
Hello,
Currently we do not have provided Admin Panel demo, But if you want to check/know theme functionalities in details, then you can check our theme documentation.
https://docs.potenzaglobalsolutions.com/docs/cardealer/For more details, you can also ask us through the support system where you can create pre-purchase support ticket and ask for any information related to the theme.
Thanks, Team Potenza
How can you show phone number of the owner of the listing on vehicle detail page?
Hello,
Thanks for taking an interest in the Item and Sharing your concern with us.
You can create custom attribute for add dealer mobile number.
For more information, please refer to theme documentation, there are video tutorials, and explain everything in detail.
https://docs.potenzaglobalsolutions.com/docs/cardealer/Hope this resolves your query. Still you have any query, Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide details regarding your requirements. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
