Discussion on Masterstudy - Education WordPress Theme

Discussion on Masterstudy - Education WordPress Theme

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8663 comments found.

https://prnt.sc/tibilf

It is not possible to complete the translation !!!

Your support service does not help and takes a very long time to respond. For a month now I can’t translate the site correctly.

Give me the exact solution here!

The template uses the latest version

Please submit a ticket with site credentials so our support team check the issue: https://support.stylemixthemes.com/tickets/new/

regards

Your support team is NOT working !! I’ve been trying to solve this problem for a month. Your support is useless. I wish you would write me a solution here!

Dear, The comments are for questions of the first level. Your problem is not at this level, and to solve it you need to create a ticket. If you create a ticket, our development team will check it for you. Thanks!

regards

I configured the eRoom Pro and then later added existing zoom meeting as a product. On the product page why do i have two timer counters. Page does not look good with, two timers running. Can you look and suggest what is the issue? https://pasteboard.co/JhL923H.png

Kindly help.

Hi,

Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/

regards

Any feature for refresh / re training? For example Mr. A completed course “Problem Solving” in 2020. And in 2023 Mr. A need to refresh in sampe content. Do you have feature for see the report of result Mr. A already completed in 2020 and 2023

In order to re-take the course admin should reset the course progress. It needs to modify the theme and external plugin templates in order to realize your request

regards

How much to modify to make function can re-take course and all history will show all

You can send a request and get information about the price using the Hire Us button below.

regards

Any feature for export the result like participant list name, quiz score, etc each course title?

Hi,

Unfortunately, we do not have such kind of exterting tool by default. We have course manager for the admin -> https://support.stylemixthemes.com/manuals/masterstudy/#manage-students-by-admin

regards

Hello, how could I please see the submitted assignments? I can only see that 3 students have submitted their assignments, but I cannot see what they have submitted. Thanks.

Hi,

The assignment can be checked from the Instructor profile page in the assignments section of the owner of the course where the assignment was included -> https://support.stylemixthemes.com/manuals/masterstudy/#assignment

regards

I have been there but couldn’t find any assignments, even though I could see that 4 students had submitted their assignments.

Please create a ticket with your site credentials and our developers will check it for you https://support.stylemixthemes.com/tickets/new/

regards

Hi, I have an issue with lms-login page. I only have the left login form showing in Login/Sign-up page? The right form doesn’t show. I check that registration is allowed but I don’t understand why it’s not showing the right sign-up form? Any suggestion? I already submitted a ticket but so far I didn’t receive any update Ticket ID:#52983. Thanks

Hi,

Thank you for submitting ticket, our team will check it and will contact you asap. Please kindly wait.

regards

Hi, i have a problem with the icons. From internet explorer and google chrome, i’m able to see all the icons used on the site. But on a smartphone with embedded browser or google chrome i only se a box with an “x” in it. What am i doing wrong? This also affects icons in the footer and header.

Hi,

Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/

regards

erreur when updating :NO ARCHIVE IS AVIABLE Une erreur est survenue lors de la mise à jour de MasterStudy : Aucune archive de mise à jour disponible.

Hi,

Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/

regards

Hello, I have a number of pre-sale questions before purchase. 1. Live Streaming Lesson. From your demo, it looks like it uses Youtube as the platform. I don’t want to use Youtube. Is there another platform for Live Streaming? 2. Zoom Meeting Right on the Website. I’d like to see a live demo of that in action. 3. Does your theme allow teachers or tutors to set up their lessons? 4. Do I need to purchase additional plugins to have all the features and functionalities? 5. Does your theme support Elementor? If so, will I get the Elementor Elements / Widgets ?

Best Regards,

I have purchased a number of themes on Envato and all of them suffer from the unwillingness to work with its customers on key plugin testing..

How can any business owner pay for a theme if it cannot be tested on a core plugin of his for his business?

I look forward to you helping me for the translatepress test arrangement.

because I do not want to go through the same crap again with buying and then find out it does not work wth my core plugin and have to request a refund..

Regards,

You guys got a good theme going, don’t tell me you are satisfied wth 8990 in sales/ ..,

Cheers,

Testing of the plugin is not an option from the comments section we are not able to provide details and the testing of compoatibility takes more time and the process is not easy as you think. We have currently tested Loco Translate and WPML plugins in order to translate the theme and external plugins static strings

regards

Hello, how can I set a page for course lessons please? Whenever I click on a lesson’s page, I am redirected to the home page. Thank you.

Hi,

Please make sure that you have set the Permalink settings to the Post name. If the issue still occurs please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/

regards

how do i get ride of this pop up message trying to reach you more than 2 week for an answer https://prntscr.com/thnxql

Hi,

Where you have contacted? We do not have 2 weeks delay on the comments and ticket system. The pop up is from the WordPress dashboard. Please kindly have a look at the following topic below in order to solve it -> https://www.wpbeginner.com/wp-tutorials/how-to-remove-wordpress-dashboard-widgets/

regards

is there an option to require the phone number in the registration process? , so the phone number field must be added to the registration form

Hi,

Unfortunately, there is no such kind of option in the theme. It needs to customize the theme templates to realize your request.

The Email Verisfrion option is available instead, also the Recaptcha v3 in integrated into the theme.

regards

Elementor version when published?

Hi,

The Elemental plugin integration under the planning stage. We will inform the release with the Elemntor on the theme changelog here: https://support.stylemixthemes.com/changelogs/masterstudy/

regards

As I love these theme and all features And I have to separate purchase for Pro plugin?

And in master study pro plugin. - paidmembershipro plugin is included And paidmembershipro is of premium type or free. Which type you given in your PRO plan..

Please reply as soon as possible..

can we make restrictions for some instructor Or not.

Can I take live class from viemo or not?

Hi,

1. The Pro version of the MasertStudy plugin is included in the theme package.

2. The free version of the Paid Membership Pro plugin is included.

3. Unfortunately, there is no such kind of option in the theme. It needs to customize the theme templates to realize your request.

4. For live lessons, you can use the YouTube Live Streams of Zoom Meetings.

Feel free to contact us if there would be any other questions.

regards

hello i have 2 question is this support arabic ? 2- app can i get it and change it to my website name and reupload in google play or app store ?

Hi,

1. The theme support RTL.

2. MasterStudy App was developed with the Flutter framework. Based on the website you have, you can build our own app for both Android and iOS devices. The APP for the MasterStudy theme and it is connected with the MasterStudy theme by default. So, the backend of the site is on the WordPress platform. Here is the app doc -> https://support.stylemixthemes.com/manuals/masterstudy-app/

You can check the demo app from the Google Play market and APP Store. Play market -> https://play.google.com/store/apps/details?id=com.stylemixthemes.masterstudyapp App Store -> https://apps.apple.com/us/app/masterstudy/id1512748469?ls=1

regards

can i change app name in appstore or google play – my website name ?

Sure, the app documentation provides instructions on how to change the name of the application.

regards

Hi,

I have been trying to import the demo content for distance learning template and have not been able to do so. My system requirement in system status is all good but still the demo import wont happen.

Hi,

Please make sure that the PHP configuration limits on your Server meet the theme’s required limits: max_execution_time 600, memory_limit 128M, post_max_size 32M,upload_max_filesize 32M, php version 7/higher, zip archive should be enabled as well. Furthermore, please make sure that you are using the latest version of the theme -> https://support.stylemixthemes.com/how-to-update-a-premium-theme and all the theme external plugins should be updated/activated/installed as well under the WordPress dashboard -> appearance -> install plugins section Also, please kindly have a look at the following manual -> https://support.stylemixthemes.com/how-to-fix-errors-during-the-theme-and-demo-content-installation-process

regards

All the PHP configuration looks find, is it that this wont work on a multi site setup?

The theme will correctly work on multi-site also.

Please submit a ticket with site credentials and our support team will assist you with the demo layout initialization: https://support.stylemixthemes.com/tickets/new/

regards

As far as i know this does not come with a certificate builder. So are we able to customise our own certificate design and size and input into this theme? Some feature we need like certificate number generation, does it has? and if the students can save the certificate out as PDF?

Hi,

Students can get certificate (certificate has it’s own unique ID, it can be checked now via the special element STM Certificate checker -> https://prnt.sc/qir1o0) after the end of enrolled course, it can be downloaded as PDF from the profile page. You can manage certificates under the STM LMS settings -> certificates section -> http://prntscr.com/qir0yt

regards

Hi Support, are we able to hardcode customize the certificate template into the theme, so that the certificate is appearing the same as our college?

It needs to modify the theme and external plugin default templates in order to realize your request. Alternatively, we can recommend you to contact our theme customization department -> https://stylemix.net/~service8922366 in order to build the theme according to your personal needs for a reasonable fee

regards

When will we have the integrated elementor?

Hi,

Unfortunately, we can not provide you any exact dates.

regards

I have added google recaptcha v3 API.

I need to know if it will display in form or it will protected without displaying it ??

can u answer this ?

Hi,

Yes, the LMS platform is integrated with the Google Recaptcha v3 by default. You can insert your Google Recaptcha v3 credentials under the STM LMS settings -> Google -> https://prnt.sc/thc9o5. There are no visual effects in the login/register form that will relate to the ReCaptcha, the integration will protect without displaying in the theme by default

regards

Thank u.

Hi. Try to translate the course load curriculum into Spanish, but it was not possible since “Loco Tralater” cannot find these words.

https://prnt.sc/tgxagq https://prnt.sc/tgxc3x

From where can I do it?

https://prnt.sc/tgxdh5

Hi,

Please make sure that you are using the latest version of the theme and all the required plugins. Also, ensure that you have synchronized the .po file after updating the theme (https://prnt.sc/rua740). If that would not help, go to the .pot file (https://prnt.sc/rua82e)(https://prnt.sc/rua8wd) and remove it (https://prnt.sc/rua9ks)(https://prnt.sc/ruaa34), then create a new one (https://prnt.sc/ruaaq3)(https://prnt.sc/ruab4n) and try to edit the language one more time (https://prnt.sc/ruabij) and synchronize one more time ( https://prnt.sc/ruabwa). You need to edit the MasterStudy LMS / MasterStudy LMS PRO plugins.

regards

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