39356 comments found.
Pre sale question: 1) Can i make a page just to collect information for an event, and then only allow people to join in if they have registered to my event. 2) Can i preset a mass password for people to use when they login. I don’t want everyone to use different password. People will only login to watch a live embed. Much appreciated
Hello @Frtbkr
That will require you to use some extension that ECP offers in this case, by default Avada does not have event elements as we use Events Calendar Plugin for this so you will need to see which extension suits your requirements here, regarding the second query you put, this will also require an additional extension in this case, we have not personally tested any specific plugin so can not provider you with a solid recommendation here.
We will be happy for you to be a part of this Amazing Community 
Thanks
-Ammar
Thank you for the answer. Also this event will be one time only.
Hi,
As this is an Events Calendar specific task/query – I’d recommend asking on their forums / support channel as you’ll get a more accurate response from them regarding this. From Avada’s side we just ensure that we have proper compatibility and integration with that plugin.
Thank you. – Abbas
Hello, I would like to ask about AVADA licensing for a subdomain. My idea is to create one website to resell a mirror of the same site in the subdomain (same style but different content) Do I need to buy a license for each subdomain?
Hello @pixelmealsc
Regarding your product licensing, you have to purchase/own a license for each publicly accessible domain install of the theme. Regardless of whether the installation domain is a sub domain or not, if it is publicly accessible, it requires a license.
If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.
For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular
Thanks
-Ammar
this is very difficult to change language. I can not even find how to change this You Are Currently Here and I can not change the comment that is below of posts there is something that have been already translate but still i do not know why i can not even disable You Are Currently Here please tell me how to translate it
Hello @hazratgul
Changing language is very easy in Avada, all you need to do is edit the .po file or you can also use plugins such as loco translate to easily translate your strings, you can read more about it here => https://bit.ly/2ZvUpr7
Please open a new support ticket if you need any further assistance and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thanks
-Ammar
I found the folder in wp-content – language – themes – and here i see 2 file Avada-fa_IR.mo and Avada-fa_IR.po here i see every word is ok but it does not show in website like comment part or there is at top of website that say You are currectly Here.
Hello @hazratgul
Please open a support ticket and our team will check this out right away for you.
Thanks
-Ammar
Hi Guys
I know you don’t give dates, however is 7.0 likely to be here in days, weeks or months. I’m waiting for the header builder for a new site. Sorry to be a pain, a rough idea would be great.
Hoey
Hello @Hoey
I am afraid no exact ETA can be provided right now but i’d say weeks for now, it is in final stages and will be released in due time as we need to make sure that we give as much time to beta test as possible 
Thanks
-Ammar
Pre-sale question:
I love Avada, and I’m about to create a new site for a client. So my question is: Is there a way to customize toggle titles?
Example: Three toggle bars
A “Title of first toggle”
B “Title of second toggle”
C “Title of third toggle”
..and I would like to have the letters A, B and C in bold, and maybe a different font color. Is that possible?
Thanks in advance!
Hello @vjPulp
That will require you to customise the toggle element actually, it is not possible out of the box right now, if you need further assistance with this, please open a support ticket with our team and we will gladly do so.
Click Here To Get Avada Support
Thanks
-Ammar
Thanks Ammar, will do so! Best regards
You’re most welcome 
Hi,
After updating my client’s site to 6.2.3 a search bar appeared above the main menu on certain pages.
I cannot suss out why and how to remove it.
It is only affecting 5 pages across the site.
Can you please help me with this issue?
Cheers, Pete
Hi
You can use the CSS snippet mentioned here . Please add it by going to WordPress admin panel dashboard → Avada → Theme Options → Custom CSS
This has been addressed in the upcoming version of Avada
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Thanks a million. It has worked! Cheers, Pete
You are most welcome 
I do not have lot of internet pack please tell me how to download IR.po I mean persian language? i want it to download
Hi
I am not very sure on your query but I assume you want to download the theme Persian lang files. All our theme’s different language files can be found here. However these are based on user contribution and there can be instances where you need to manually add the translations. In such a case, I would suggest referring our documentation on translations here
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
I want to buy your product what are full details can I use multiple themes with the 60$ amount.
The license essentially allows me to be a Reseller of the themes to my clients correct
Hi,
One license is required required for each live/production website that you use Avada on. So e.g. if you need to use Avada on second website than an additional license is required. It’s not a reseller license.
For more info on licensing, please see our post here.
Thank you. – Abbas
It says I have 6 months left of support but when I go to create a support ticket on your support site it says “Your support period has expired, to reactivate your theme support please extend/renew your Envato item support as explained here.”
Hi,
Please log out of our support website and log back in and you should be able to create a new ticket without issues.
If there are still issues after that, please send us an email at support@theme-fusion.com with the details of the issue and we’ll sort this out for you.
Thank you. – Abbas
Hello! Is Avada Live already compatible with WPML? For e.g: create a page in the main language using Avada live and then translating it with Wpml editor… Thanks in advance!
Hi,
Avada Live will work the same as editing a page in the backend editor. So you can use WPML editor without issues after creating the initial page in either the Avada Live or backend editor.
For detailed usage info, please see.
Thank you. – Abbas
I have a text element set for 2 inline columns, but the text is only displaying in one. I see the divider line, but no text on the other side – http://dovehousedev.wpengine.com/who-we-are/
Hi,
As this area is not a support platform and is mean for pre-sale queries/generalities, if you see still issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
Please advise how can I do something similar to this. Thanks!
Hi,
You can use our Tab or Toggle Element to split your employees into different sections as needed.
You can use our Person element to show each employee in a group.
As this area is not a support platform and is mean for pre-sale queries/generalities, if you see still issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
Hello, I really love your theme ( I own 3 licences for 3 different project! ) now I would like to change my website, still using Avada, and make a test on a hidden website. I would like to download one of your new website example, but it seems that I cannot do that because I need to use the licence number, that is already in use for my official website. How can I do that?
Hi
You can create a test/demo site and ensure it is not publicly accessible. Once done, you can use any of your existing keys to import a demo. You can also use the alternate demo import method as `described here
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Do you have any plans to add a full Coming Soon & Maintenance Mode aspect to Avada? We currently use SeedProd’s plugin, but the problem is that for membership websites, if users are logged in they bypass the Maintenance Mode.
It would be amazing if Avada could add a robust Maintenance Mode (in plugin style, not as a theme style) at minimum that can be activated in a single click when important updates need to take place that require the site to be down for a bit, and that single click can make the entire site be unreachable for front-end users without changing SEO or anything else.
It doesn’t have to be too complicated, a simple message explaining why the downtime is taking place would suffice, like when major companies have their websites go down for several hours prior to new product launches becoming available for pre-order. Usually they’re just basic screens with 1-2 sentence announcements and a logo.
Thank you!
Hi
Thank you for your suggestion. We would request you to please pass it as a feature request. If you have any feature requests, recommendations or ideas we kindly ask that you submit this at https://theme-fusion.com/contact-us/. Please select the feature request in the form below, Screenshot here
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hello, i can’t install this theme. Still showing me “error-can’t find style of theme”, but file style.css is there. Can you help me? Thank you
Hi
We would need access to the site to help with the issue. As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thank you, Shaminder
how to revise the small title on the top menu in DEMO SPA?
Hi
This is the menu description. Can you please enable the description of your menu items from the screen options, Screenshot here ⇒ http://prnt.sc/ekm1i7 You would see that you have a description added that is showing up in the menus, Screenshot here ⇒ http://prnt.sc/ekm1oe (example link) Can you please remove the description and check if the menu items do work well once again
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hello, sorry for my English. In the “Resume demo”, when I click on “home” (first menu icon), ”#home” appears in the browser’s address bar. How can I change it so that the word ”#inicio” (in Spanish) appears? The other menu icons work fine after changing them, I have made the changes in the menu and in “Name of menu Anchor”, but I don’t know where I can change ”#home”? Thank you.
Hi
This is a div that is embedded in the pages template. If you want to change it, you will need to add an anchor manually at the top of the page and then change the anchor name in the menu
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Thank you very much!!!
Hi there
No worries. If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Get Avada Support
Thank you, MB
My support has been expired , but would you be able to help please
My site is https://tinyurl.com/y9lu6mv9 , and when loading a search box loading in the menu.. I don’t have any search plugins, and from theme options I have switched off search. how do I remove this?
thank you Very much
please see the image – https://ibb.co/C27q7mB
Hi
You can use the CSS snippet mentioned here . Please add it by going to WordPress admin panel dashboard → Avada → Theme Options → Custom CSS
This has been addressed in the upcoming version of Avada
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
I’m having an issue where the default skeleton formatted Events Calendar Filter and Export buttons are spanning across the entire screen as seen in these images:
http://ebrgud1.wpengine.com/wp-content/uploads/2020/07/Annotation-2020-07-13-205520.png http://ebrgud1.wpengine.com/wp-content/uploads/2020/07/Annotation-2020-07-13-205503.pngIt’s preventing me from using the search function and it just doesn’t look good.
Hi,
Do you see any improvement if you toggle the option shown I’ve in below screenshot – under WP dashboard -> Events -> Settings -> Display?
https://share.getcloudapp.com/nOuer6Wd
As this area is not a support platform and is mean for pre-sale queries/generalities, if you see still issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
Hello, I have bought your theme, but need the invoice for fiscal reason: can you provide it to me?
Hi,
You can contact themeforest support for invoice/purchase details as they handle all sales related tasks. We as the seller can only assist with theme related queries.
Thank you. – Abbas