5515 comments found.
Hello, on new listings, the country is always coming as “Array” unless we change it in the admin painel. How it can be fixed?
Hi nlanznaster , It’s possible you have a translation for country but use Google places which have a different name. Can you please check po and remove any translation for the country name you have to edit? I think that will solve this. Thank you
Hello, my support has ended but I only just got around to implementing this so hopefully you can help (should be a simple query).
How does a mobile user access the membership packages page, I dont see it on the user menus? Ideally I would have it listed on the right hand menu that has the graphic options.
Hi achesman, Thank you for the message. I checked and we will add this for mobile menu in next update scheduled for next week (with other new features too). Thank you
Great news, looking forward to it i’ll delay my site launch. Can you share what other features are planned and what day of the week please?
Hi. We have SMS notifications by Twilio, option to switch booking with contact form from theme admin, booking shortcode for single properties to be used in pages (for single owners who asked for this), permalinks management and a few more design improvements. I cannot confirm the day. We’re still testing, so I don’t have a day. But we’re doing everything possible to release asap. Thank you
Interested in purchasing – but client must have SMS notifications. Do you have a timeline as to when this will be implemented? Thanks!
Hello emgproductions, Thank you for the message. We have this feature planned to be released in next update, scheduled for next week if all goes according to plan. Thank you
Perfect! Thank you 
You’re welcome
HI, i just installed your theme using item code and it come The activation code is not correct! , and as i know i didnt install it anywhere
Hi, Your purchase was done a longer time ago. It’s possible you’re not using the latest theme? Please send your site details in support to check https://themeforest.net/user/wpestate Thank you
I purchased this theme which I think is fantastic. I installed it and imported the content successfully. Now, for the life of me I cannot figure out how to customize it with my own content. And I do not see instructions for this. I see instructions on your website and youtube, but unless I’ve missed something, I haven’t found how to actually customize the theme to my specifications. I admit to having been away from Wordpress for a few years so I’m probably far behind recent technology but I can’t be that much! Any help or direction to instructions would be so, so appreciated!
Hi seagirlsmiles, Thank you for the message and feedback. I am not sure what you’re trying to edit (menu, footer widgets, logos etc). Everything is managed from theme wp-admin area.
Send e a message https://themeforest.net/user/wpestate with what you need to edit, site url and wp-admin access and will guide asap.
Thank you
Currency on the invoice : The currency on the invoice is stil in USD, I need it in Euro, where do I change this ? Thank you
Found it finally
Another question is how is the refund of the deposit handled ?
Hi Rasata, Thank you for buying our theme.
We have one currency option for display and one for payments -
https://help.wprentals.org/article/price-currency/ https://help.wprentals.org/article/membership-payment-settings/Refunds are not managed from the theme end. There was an addon that worked in the past, but PayPal discountinued that API and the add-on will discountinue as well, so it’s not worth mentioning it.
If that option is used, deposit would have to be returned manually from the received payment account.
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
hi there, i have several pre-sale questions 1- can i add separate commission for every listing category 2- can i add membership plans 3- can the admin and listing owner create discount coupons
Hi ymurshid, Thank you for the comment.
1. We don’t have different commission by category
2. Yes – https://help.wprentals.org/article/membership-submission/
3. No, we don’t have discount coupons.
Thank you
Me again, concerning the API key for Google Maps to show, is this something I have to pay for or is there a work round for it like a plugin?
Hi. Google Maps API works with your API key which you must get from your Google Account – https://help.wprentals.org/article/google-maps-api-unable-to-load-the-map-and-shows-error-this-page-didnt-load-google-maps-correctly-see-the-javascript-console-for-technical-details-2/
They demand a CC in your google billing to give you the API key, and offer a $200 monthly free credit to use their libraries.
Alternative is to use Open Street Map API which currently doesn’t need billing info – https://help.wprentals.org/article/map-type-open-street-or-google-maps/
Thank you
Hi there,
Very nice theme indeed!
When importing the demo content I had an error come up. The error is: New AJAX call! [ERROR] Failed to import “training5” (Media)
What doe’s this mean?
Also, on your home page where it says ‘STAY IN TOUCH’. The field for the email isn’t there, like it’s missing a plugin. On mine it says ‘[mc4wp_form id=”22123″]
Am I missing a plugin or something for that to happen?
Thanks for reading
Hi nubian58
Thank you for buying the theme.
The mailchimp form didn’t import as the mailchimp plugin wasn’t activated before import and 1 image couldn’t be imported.
We can help with mailchimp in client support.
Please use our client support http://support.wpestate.org/ to send the link and wp-admin. Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Please note we are on a short holiday between Thursday, 9th of July – Wednesday, 15th of July, but we will do our best to answer as soon as possible to your messages.
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
Hi guys. Great work. Have you consider to add a “find a roommate” functionality to the theme?
Hi ymavrak, Thank you for the feedback. We haven’t considered this option. If you have a specs list, you can send in private to check further if this is something we could do or not – https://themeforest.net/user/wpestate
Thank you
Hi, I recently bought this theme but I am setting it up in a test environment with a subdomain [test1.domain.com, test2.domain.com] and later it will be the main one. How do I proceed with activation? can I activate normally on subdomains and then reactivate when it is the final version?
thanks for listening
Hi, Thank you for buying. Yes, we allow that. Contact us here https://themeforest.net/user/wpestate for assistance. Thank you
Hello, The video splash is not working with iPhone, Can you help with that ? Thanks you
Hi Rasata
I am not sure what is not working. Please send more information on this. But, it’s very possible this is a default browser feature on mobile devices. Mobile devices often disable play option. That’s why we have this option https://prnt.sc/tf4g5z as option for devices that have this built in feature.
Thank you
I have two problem … 1. on single properties is not possible click on check-out and view calendar https://www.affittaunsogno.com/properties/appartamento-san-samuele/ work correctly only check-in 2. i would is possible to hide “Terms and conditions” panel where can i hide it? I try to register on item support but don’t work … can you help me?
Hi, Thank you for the message. The calendar selections happen on 1st step (check-in) and check-out show the selection made. The calendar stays open until it’s selected for both sections. Some clients changed wording. It’s something we’re still looking to see how can be improved, but it does work correctly now.
Some clients changed wording. If you wish, we can assist with that.
Terms will be on/off in next update (which is now in progress). We plan to release in ~ 2 weeks. A code solution (remove in code) – we can offer in support.
I will help register here https://themeforest.net/user/wpestate (i cannot share private info on this board)
But please note we will be on holiday between Thursday, 9th of July – Wednesday, 15th of July, but will do my best to answer as soon as possible to your email.
Thank you
Hi WpEstate, very impressed to see you have gathered the perfect reviews! I am running travel agent website with Premium theme on Wordpress. But, I need to replace with some other because that developer stopped to update. So, if I assume I use your theme, the only problem (in my first view) is…your theme doesn’t support ‘per person booking’ (i.e., I can see only per day, per hour for property). Am I right? Or, do you have the option/configuration for per person booking?
Hi happimize, Thank you for the feedback. Our options include price by guest as option https://main.wprentals.org/properties/cozy-house-in-the-sunnyside/ – Help https://help.wprentals.org/article/price-per-guest/ And you can add a property to test as well in demo.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Hi there
I have a few pre-sales questions: 1 – Is it possible to use this theme to only showcase accommodation listings for example if you have a Guest house with various rooms? Then you add the guest house with the various rooms available, the rates for each room and other relevant information? (similar to Booking.com).
2 – Is it possible to have various accommodation types available for example hotel, guest house, lodge, BnB etc.? If yes, is it possible to search per type or at least filter according to the type?
3 – Is there a dashboard where property owners can list their own accommodation properties?
4 – In terms of the reviews, is it possible to only allow users that have booked and stayed to write reviews?
5 – Is there a possibility for API integrations with platforms that provide flights and car rentals?
6 – Does the theme provide summary of stats to the property owner for example how many times a property has been viewed, bookmarked etc?
Hi. We use categories, but hotel booking is not an option. Please see our demos to understand what we have – https://wprentals.org/
Search is unique and only 1 search is possible.
You can login as owner to add a listing. We don’t publish on live demos, but you can add a listing.
Only users with a confirmed booking can leave a review.
We don’t have API integrations.
We don’t have stats either.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Hello, Is there an option to demo the dashboard as a customer and as the admin and as an agent listing a property to see the on boarding process ?
Hello z11, You can test admin and how to get your property published on a test domain we can share in private – https://themeforest.net/user/wpestate
Thank you
Hi Will email you to get the details. Thanks
Hi. I replied. Thank you
Hello, I want to activate the license on a new website, How can I do ? Thank you
Hi rasata , Thank you for the comment. Is the new website a replacement of current site? In that case delete the theme from current site and then install on the 2nd domain. If you need to have 2 live sites, you would need 2 licenses. If you need a test domain as 2nd site send me a message here to help https://themeforest.net/user/wpestate
Thank you
Thank you for your answer
You’re welcome.
Hi. I have question. Is possible make a sort by ratings in template “properties list half” ??
Hi piotrtbr
Thank you for the comment and for buying the theme. We don’t have this option I am afraid. I will add to wishlist for further review.
Thank you
Hi, why the documentation it is diferent than the theme, where is the availability configuration?
Hi Leandro91, Thank you for the message. Please show me a link and will check asap. If you need help with anything theme features related you can use this support http://support.wpestate.org/ This is a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
This is the link https://crhomesvacationsrentals.com/ I see, until a booking it is made appear the available dates, another thing, where can I change the color of some elements, per example the color of the featured stripe in the property image, the search bar background too,and why there is not name,email address or phone numer fields in the booking section
Hi Leandro
Initially, you said:
why the documentation it is diferent than the theme, where is the availability configuration?
And I asked to show us the help link that is different from configuration – https://help.wprentals.org which you didn’t send in the last email. If something in help is not clear based on your theme options, please confirm the theme help link.
I see, until a booking it is made appear the available dates
—> Calendar is available if there are no confirmed bookings. Do you need the help to understand how to confirm a booking?
another thing, where can I change the color of some elements, per example the color of the featured stripe in the property image, the search bar background too,
—> Change the main color here – https://prnt.sc/tdyi3a – > https://help.wprentals.org/article/design-custom-colors/
—> Search button color here – https://help.wprentals.org/article/how-to-modify-advanced-search-button-color-in-css/
—> Check cache if it’s enabled – https://help.wprentals.org/article/how-to-enable-or-disable-wp-rentals-theme-cache/
and why there is not name,email address or phone numer fields in the booking section
—> Bookings are meant to exclude sharing any private info before booking is confirmed.
—> Users can communicate between private message or send owner a message in contact form before confirming a booking – https://help.wprentals.org/wp-content/uploads/2015/10/not-logged-in.png
Thank you
Hello, where can I edit the card preview on the map? I am unable to right-click on the map area to see the css code. Thanks.
https://prnt.sc/tcmqi7Hi
I don’t replicate I am afraid the x display. I can check your site if you wish. This is what i see https://prnt.sc/tcn9xv
Inspect in browser cannot be used in this case with classic options.
You have to use this option https://prnt.sc/tcnakp -> then select the map card element – > then see the css in preview.
Please use our client support http://support.wpestate.org/ if you need help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
