Hi, please contact us via codexthemes.ticksy.com and share a screenshot with this issue as well as your URL.

Done as advised (TICKET #2477433). Thanks

Hi, please contact us using the Envato account which has purchased TheGem. Or contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, thank you

Hi, please submit your URL at codexthemes.ticksy.com and provide your ticket number

Hello,is a local host,I just need to be smaller the logo in mobile.Thank you

Can you please help me?

Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes

Is another solution possible? After all, the gem is often updated and you will always have to manually set this code …

And one more question. The resource: https://rusenergyservice.ru has field validation. That is, I removed these strange sliding things from cf7 and set the input to be highlighted in red. See how it is implemented on my site and you’ll understand everything. Is it possible to set the GDR acceptance checkbox to also be highlighted if a person wants to send data, but did not check the box. I cannot find CSS styles for this

Hi, 1. You can use JS:

<script>
document.querySelector(".wpcf7-thegemgdpr .gem-checkbox").checked = true;;
</script>

.wpcf7-thegemgdpr.wpcf7-not-valid { color: red; }

Hi, we have replied in ticket, didn’t you see this? please check

I see no answer

Sorry, now replied here

Hi Caroline, thank you for your request

1. You don’t need to install Visual Composer. We work with WPBakery Page Builder, this is the only builder you will install, nothing else. WPBakery is used to edit / build pages with TheGem Elements – our own unique content elements you can see on our demo website under “Elements”.

You may also be interested in using TheGem Blocks plugin. It is not required, but is recommended to speed up and simplify your working process. Blocks as pre-made content sections, which you can insert with one click and edit in an easy way with WPBakery Page Builder.

Also, as you have seen, we have plenty of pre-made websites and templates, which you can import in few clicks and combine with each other in a simple way. This pre-made websites can be a good starting point for your project.

2. If you wish, you can assign an “editor” role to your customer so he will be limited in access to different tools and features. He will be able to edit content with WPBakery page builder, but no other admin options will be available.

3. Yes, sure, we have many different menu layout options which you can see on our demo websites. You can use any of this menu layouts and positions.

Some more facts about TheGem:

- TheGem includes 400+ fully pre-built multi-pages and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/).  Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4 

- TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks. Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/

- TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building. 

- TheGem comes with a powerful and easy-to-use visual page editor – WPBakery Page Builder. This drag’n’drop visual editor allows you to create and edit your pages in front end, immediately seeing the visual result. You can check the basics of working with WPBakery Page Builder here https://youtu.be/U5N9e5FFbxc 

- TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings

- The price for TheGem’s license (USD 59) includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this. 

- For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support 

- TheGem is rated with 5 stars and trusted by 45K customers. So you can be sure you buy a very solid high quality product. 

Hi,

Thanks a lot for your quick and detailed reply ! I will buy your theme right now and I hope I will be back in a few days with a positive comment

Best Regards

Caroline

Hi Caroline, thank you very much. Please do not hesitate to contact us via our support center at https://codexthemes.ticksy.com/ or our contact form at https://themeforest.net/user/codexthemes in case of any questions. Also please check our documentation and video tutorials here https://codex-themes.com/thegem/documentation/

replied

Hi, please be so kind to contact us via our support center at codexthemes.ticksy.com and provide your uRL

Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, your site’s URL and we will check

Hi, Add this code to the custom CSS filed in the theme options:

.gallery-item .overlay .overlay-content .overlay-content-center {
    opacity: 0;
}

Oh I didn’t notice attention to that option. That’s great. Thanks!

Hi, you are welcome

Hi, you have violated the license agreement by installing and using TheGem on several websites under one license.   You can contact us via our contact form here https://themeforest.net/user/codexthemes and we will provide you the list of this websites.    Please purchase additional licenses and provide us new purchase codes (via our contact form at https://themeforest.net/user/codexthemes) and we will re-activate your license. Or remove TheGem and all its files completely from other websites. Thank you 

Thanks will message you!

Hi, at the moment you already use TheGem on one final production website and a different development environment (contact us via our contact form at https://themeforest.net/user/codexthemes for details). If you wish to use TheGem for another project, you need to purchase new license

Hi, thank you for your request

1. TheGem includes 400+ fully pre-built multi-pages and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/).  Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4 

2. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks. Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/

3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building. 

4. TheGem comes with a powerful and easy-to-use visual page editor – WPBakery Page Builder. This drag’n’drop visual editor allows you to create and edit your pages in front end, immediately seeing the visual result. You can check the basics of working with WPBakery Page Builder here https://youtu.be/U5N9e5FFbxc 

5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings

6. The price for TheGem’s license (USD 59) includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this. 

7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support 

8. TheGem is rated with 5 stars and trusted by 45K customers. So you can be sure you buy a very solid high quality product. 

Please do not hesitate to contact us in case of any further questions. 

MUY BIEN MUCHAS GRACIAS TODO ESTA MUY CLARO

You are very welcome!

Hi, please use our contact form at https://themeforest.net/user/codexthemes and provide your URL and wp-admin access, we need to see your settings.

Thanks. I was able to add the wpml language menu in top bar. But the dropdown does not work. The only available one is the inline menu. Is there something in css that blocks the dropdown? How can I fix it? Thanks

Replied per mail

Hi, can you please share an URL to the page so we can see what section exactly do you mean?

Thanks for the response. My website is currently in maintenance mode but it is the blue ‘connect with us’ section at the end of this demo, just before the footer. shttps://codex-themes.com/thegem/starting_page/themes.php?page=business-03

Hi, thank you for your request. In two weeks. Elementor plugin is a standalone plugin, you will be able to install it as usually in a free version.

Hi,  we would like to let you know:  Elementor version of TheGem theme has been released.