194 comments found.
Revolution Slider ($29 saved) RS still needs me to register Pro version? Is that a Pro version included in this theme or I have to buy it seperately?
Hi, Thanks for your question. we include the premium version of the Revolution Slider but we don’t have the right to share the license key with anyone. if you don’t activate the license key it not causing any issue. If you want to use any premium features of the Revolution Slider plugin then you need to purchase your own license.
Best Regards
How can I remove the dropdown menu from the header that’s located on the right side?
Hi, Thanks for your question but we are not clear about your question. If you clear us the question it better for us to check and assist you.
Best Regards
Here is a link to what i am talking about https://prnt.sc/tka3sw I want to get ride of the hamburger menu
Hi, Thanks for your information. Yes, you can easily disable the hamburger menu via the theme options page. all the options available under the Header Settings -> Header4. we attached a screenshot link for your reference.
http://prntscr.com/tkajt5Best Regards
how can I change the url on the make donations button on the header menu?
http://bronxpeacemakers.primarywebsolutions.comHi, You can change the theme header menu donations button link via the theme options page under the Menu Settings and Menu Style4. you can find all the options here. please check the attached screenshot for your reference.
http://prntscr.com/tjdo4uBest Regards
How can I change the link on the make donations button on the header menu?
http://bronxpeacemakers.primarywebsolutions.comNeed help with The logo section. It is showing 2 different logos. the default and the one for the sticky navigation. How can I fix this? http://bronxpeacemakers.primarywebsolutions.com
Hi, Thanks for your question. we already fix your 2 different logos on the header section. please update the theme into the latest version and it solves your issue.
Best Regards
Where can I find the latest version?
I tried uploading the files again and it gave me an error saying the file already exists
If you want to upload the latest version you need to delete the previous installation file then upload the latest one.
Best Regards
okay
Okay, I did exactly as you suggested and I am still having the same issue. Is there any way to make the background of the box where the first logo is showing bigger? here is a screen shot: https://prnt.sc/tkacun
Maybe you use caching plugin. can you please check your website cleaning your browser caches. we check your website and everything is ok here.
Thanks
Hi, how are you?
I recently bought the Chariton theme, but I can not import the Home 2 Demo, an 500 error appears.
I really need to install this theme to start customizing my site. Can you help me fix this problem?
Kind regards. Nic.
Hi, We already replied to your email.
Thanks
Hello I am trying to fix an issue with the logo on desktop mode. Please check link to see what I am talking about. http://bronxpeacemakers.primarywebsolutions.com
Hi, Thanks for your question. we solve your issue and release a new version. please download and install the latest version. we hope it solves your problem.
Best Regards
Will this update delete all the content that I have already uploaded?
Hi, The update file comes with minor changes. When you update the theme it not delete your previous content. you can upload the theme via the WordPress Dashboard or C-panel.
Best Regards
Hello,
How do i edit the header of your theme, the option for the buttons and search is not in the theme settings. I’ve searched everywhere. Regards.
Hi, Thanks for your question. You can find all the menu buttons or search options under theme menu settings. we attached a screenshot for your reference.
http://prntscr.com/thc5zaBest Regards
Hello How can I edit the header contact info?
Hi, Thanks for your question. you can easily edit the header contact info via the theme options page. we attached a screenshot for your reference.
http://prntscr.com/tgc7xbBest Regards
hey, thanks for your theme, i wanna purchase your theme, but i have some questions before that, 1- is there any reCAPTCHA for donation or sending comment in your theme? 2- also there is a problem in responsive version, and the problem is, you can’t find donation button as an user 3- no need to pay more money for any plugins or widget inside of your theme or not? 4- can i hide your “developed by or powered by” in my website?
Hi, Thanks for your question. we have not included any reCAPTCHA plugin. you need to do it by yourself. we disable the donation button on the small/mobile device to make the website looks perfect. you can enable it but you need to do it using custom CSS. we try to add new options to enable/disable the donation button in our next release soon.
Best Regards
thanks bro, but you did not answer my questions quietly, 1-no need to pay more money for any plugins or widget inside of your theme or not?
2- the copy right is very important for us, so i would like to know before purchasing, can i delete the ” Theme Developed by Johanspond” in footer or not?
Hi, Thanks for your reply. No need to pay any extra money for any plugin that we include our theme but if you want to use any other plugins if you need this is a different option.
Yes, you can change the theme developer name via the theme options page under the Footer Settings. http://prntscr.com/tblnv9Thanks
thanks, i bought the theme, it has just one license. is that possible to use theme for a test website with X domain then after testing can we take it to another domain for example Z domain?
Yes, you can do it because we don’t include any activation license key system right now.
Best Regards
Hi, I am considering this theme and I have a couple of pre-sale questions: 1. Where can I read documentation to learn more about the theme? 2. We are considering using the theme to collect donations via paypal and offline instructions I am wondering if the plugin used allows to customize de currency? 3. The language of our website will be Spanish, will I be able to customize all text used in the plugins? Thanks for your help!
Hi, Thanks for your question. you can read the theme online documentation here http://pluginspoint.com/demo/chariton-doc/ also when you download the theme you got a offline doc file inside the download folder.
2. We include the give donation WordPress plugin so you can read the details here https://wordpress.org/plugins/give/ about the currency or payment method system.
3. We translate all the string of our theme so you can easily translate it using any translation plugin.
Best Regards
Hello there..
The back-end options are beyond broken. I can’t update the pre-footer or the information on the top-bar.
Also, all the settings from the theme are broken and the Donate Button can’t be updated (it keeps redirecting me to your demo page).
Need some support, please and thanks.
Hi, Thanks for your question. Back-end option broken problem happens for HTTP or HTTPS. If your site running with SSL certification you need to redirect all the permalink to HTTPS. You can use a really simple SSL plugin to solve the issue.
Best Regards
Works now, thank you! I’ve never seen anything like this before, but you live you learn 
Thanks again
You are welcome
Need your support to configure the theme.
Hi, Thanks for your comment. We describe all the setup information into our theme doc file. Please check the theme documentation file carefully.
Best Regards
is your theme multilingual ready? it’s very important to us
Yes, our theme is multilingual ready so you can easily translate it.
Best Regards
Hello,
I am having some problems with the logos. In the Home 1 model, the fixed menu logo is visible at the same time as it is not pulled down. It is unsightly, since the main logo (with a light green background) is already active. Is there a CSS way to disable the menu logo before pulling it down?
Thank you!
Rui Silva
Solved. Changed logo proportions.
Everything downloaded just fine except for the “Chariton Master” plugin. It seems to be missing its styling and functionality. Nothing changes when I put in a new value. I’ve uninstalled and reinstalled multiple times. Please assist!
Hi. We include the Chariton master plugin inside the theme folder. When you installed the theme it installed automatically.
Best Regards
what is the way change this color globally http://prntscr.com/ss3sqt
Hi, Thanks for your question. Yes, you can change the color editing the image box item but sometimes it not work globally because of the box hover background color, title color, text color, etc. if you change the background color globally maybe it not match with your title and description color. we attached a screenshot for your reference.
http://prntscr.com/ss3z8uধন্যবাদ
hii i buy theme from envato element is it required code? or same buy from themeforest or envatoelement
Hi, Thanks for your question. Envato Elements is a subscription system. maybe both purchase system is the same but sometimes it need purchase code to verify the purchase. No code required on our theme.
Best Regards
I can’t make any edits in elementor, only if I deactivate and change the theme.
I’ve tried to deactivate all plugins that didn’t help, and mu elementor is p to date.
Hi, Thanks for your question. feel free to contact us directly via our support email. we try to check it and solve your issue as soon as possible.
Support Email: johanspond@gmail.comBest Regards
All of a sudden there’s no styling unde the Chariton Options page. All elements are in a vertical list and no setting controls work. I deleted the theme and uploaded again, same problem. Please help.
Hi, Thanks for contact with us. Sometimes it happens for HTTP or HTTPS. if you share your development site URL with some screenshots it better for us to check and assist you quickly.
If you don’t want to share your development site URL here. send us your development site URL via our support email. our developer checks and solves our issue as soon as possible.
Support Email: johanspond@gmail.comBest Regards
