8663 comments found.
Hey, I tried to import the demo through demo import tool comes with the theme. Seems like other than the required plugins, no other data were getting imported. I have created a support ticket. Kindly help.
Hi,
Our team answered to your ticket. Please check your Inbox.
regards
Hi, presale questions: 1) Can I setup so that different membership levels get access to different courses (with WooCommerce)? 2) I will sell (with WooCommerce) a product bundle of 3 courses. I will setup so that the courses 1-2 are available immediately after the purchase, and the 3rd course is available only after 7 days of the purchase. Is that possible? 3) Do you have instructions to use child theme with your theme? Best Regards
Hi,
The theme is integrated with the paid membership Pro plugin. Please kindly have a look at the following video manual below in order to get more info according to the pricing plans in the theme -> https://www.youtube.com/watch?v=kxp_gjwHH-k&feature=youtu.be
The Woocommerce products are offline courses that contain lessons in the PDF, Doc, etc formats. Students are able to download those files after purchasing a course, while in the LMS the lessons are online. Here below from the theme documentation you can find more info about the LMS courses and Woocommerce Courses in theme -> https://support.stylemixthemes.com/manuals/masterstudy/#intro STM LMS courses creation online courses -> https://support.stylemixthemes.com/how-to-add-a-new-course-with-masterstudy-lms Woocommerce products offline -> https://youtu.be/FgAVhdBuT90
Here is a related topic according to the child theme -> https://support.stylemixthemes.com/forums/topic/child-theme/
regards
Do I understand right, that with Woocommerce I can only sell offline courses (pdf, doc…) and only way I can use coupon codes is to use Woocommerce? That would be a deal breaker for me, because I want online courses with coupon codes. Any idea when I could have coupon codes for the online courses (I would use Paid Membership Pro with Stripe payment gateway)?
when i add a tag for any post these tags appear in the post page like (screen shoot https://ibb.co/sH0SWtG) how i can didn’t show tags in this area
Hi,
Tags and single posts are the WordPress default feature and the theme doesn’t control them by default. For more details about the WordPress default posts settings you can find in the WordPress documentation
regards
Do your system has an exam feature after the course? so that we ca access the student and give them certificate physically? And is it possible to see them live when they take the exam like the zoom meeting etc… please advice
Hi,
The Examination option is available in the theme. Please read more here: https://support.stylemixthemes.com/manuals/masterstudy/#quiz-review
Also, you can observe the examination by remonstrating as a demo user: https://stylemixthemes.com/masterstudy/classic-lms/
Online meetings and exams are not related, but you can arrange an appointment and exam at the same time.
regards
hi.. presales question.. with this theme and free plugin i will get all PRO features?? Or i have to buy the Pro version and then buy this theme? Also, i need to understand the website says free updates for one year in the Pro version.. what do i need to do to get continued support and updates??
Hi,
The theme included both free and the pro version of the MasterStudy plugin. Once you purchase the theme the updates a free and for a lifetime.
Feel free to contact us if there would be any other questions.
regards
o . ok so i do not need to install any other plugin on wordpress.. i am also buying the flutter app.. can you help me build that?? I do not have the skills to build it of my own..
Please note, the app-building process is not part of the item support. If you have difficulties we highly recommend you to contact the service, who offers app building for a reasonable fee -> https://stylemix.net/~service8922366
regards
pre sale question i want to use theme for school. children do not have individual email address can we register user with out Email ?? can i customize or hide user registration Sign Up form ?? can we use theme on sub domains with one licence ???
Hi,
1. Unfortunately, only the registration option is available in the theme. It needs to customize the theme templates to realize your request.
2. According to the Themeforest license policy, you can use the theme only one domain. You are able to use activation token three times for testing the theme on dev servers.
regards
Hello, I have the following suggestion regarding the quizzes: When a student takes a quiz I cannot see his/her responses. I would like to be able to see my students’ responses in order to provide them with advice/help them as necessary. Also, I suggest that the grade book shows how many answers the student gets right instead of saying “Course passed quizzes” according to an arbitrary passing percentage that the instructors set. Thanks.
Hi,
1. In order to check the performance of a student more precisely and see the completed lessons and tasks, the Manage students option is available for the admin. Please read more here: https://support.stylemixthemes.com/manuals/masterstudy/#manage-students-by-admin
2. we will discuss additional features of the plugin with our project managers according to the customers’ requirements and add new possibilities to the plugin in the future updates.
Feel free to contact us if there would be any other questions.
regards
when i turned post to backend editor the comments disabled, how to enable and show comments in Backend editor
Hi,
You need use the Post Comments element in the Backend Editor.
regards
1. I will like to sell ebooks on my LMS. Can you confirm if this is possible. And the name of any plug in I can use for this.
2.I want to sell zoom classes on my LMS. The last time I downloaded the zoom plug in I was adviced here to remove it because there was a problem. Confirm if this has not been resolved
Hi,
1. Unfortunately, there is no such option in the theme for now. As the WooCommerce plugin integrated with the offline courses in the theme. We are planning to include online store possibilities in our coming updates.
2. The MasterStudy LMS Pro plugin comes with the Zoom Conference integration. You can review how it works here.
regards
Hi team, Just noticed that orders placed in Woocommerce dont show up in orders in LMS. Teachers section also shows no orders. Any idea if this can be configured anywhere?
Please ignore!
Just noticed that orders placed in Woocommerce dont show up in payout in LMS. Teachers section also shows no payout request option. Any idea if this can be configured anywhere? And can there be a manual payout option without paypal.
Hi,
The WooCommerce orders display in the orders list of the LMS Payouts. Please follow the instructions in this manual and set up payouts on your website.
If you are experiencing the same problem, please submit a ticket on our support website.
regards
Hi team, Thank you for the support. This worked well.
You are welcome.
Feel free to contact us if there would be any other questions.
regards
hi, i made a mistake, i purchased the theme twice, here and on your website, can i get a refund on your website?
Hi,
You can request for a refund via the refund form from your Envato profile. Please add the purchase code of your first purchase to your request.
regards
not on evento but in the stylemixtheme website
We sell our themes exclusively on Envato. You can send a refund request on Envato – https://themeforest.net/refund_requests/new.
regards
Is it possible to create business plans/memberships? I mean: a company registers to a plan that includes 10 / 20 / 30 seats for their employees. And the employees have access to all courses? Thanks for your response.
Hi,
You can combine the Group Course addon and the Paid Membership Pro plugin in the theme. You can review how that addon works here.
regards
Dear author,
we are facing an error on the page of login/sign up where only login box displaying and registration or sign up box on the right side not coming please advice us how to fix this issue on:
https://sixthsenseacademy.com/lms-loginregards
Hi,
There are multiple errors on your site console – screenshot. If you have cache plugins such as SG Optimizer, W3 Total Cache, etc. try to deactivate it and check your login page once again.
Another possible cause of those errors, low file permissions on the Server. You can review how to change permissions here.
If those actions don’t help, please submit a ticket and our support team will check the problem on your website.
regards
Dear author,
we are facing an error on the page of login/sign up where only login box displaying and registration or sign up box on the right side not coming please advice us how to fix this issue on:
https://sixthsenseacademy.com/lms-loginregards
Hi,
There are multiple errors on your site console – screenshot. If you have cache plugins such as SG Optimizer, W3 Total Cache, etc. try to deactivate it and check your login page once again.
Another possible cause of those errors, low file permissions on the Server. You can review how to change permissions here.
If those actions don’t help, please submit a ticket and our support team will check the problem on your website.
regards
hello your theme looks great! do you know if I cab replace paid membership pro with armembers? I did adapt it for another lms, when I buy could you assist to give me the necessary hook? checking if user has the membership to show start course instead of buy…? or maybe in your dev documentation? thanks
Hi,
The theme is integrated with the Paid Membership Pro plugin by default. Here below you can find more info -> https://www.youtube.com/watch?v=kxp_gjwHH-k&feature=youtu.be
regards
thanks or your answer, but my question was about replacing paid membership pro by armember… is there a hook to add user to course ? for instance I’ll do something like : if (is_course AND user_is_member) hook_to_put_start_course_button instead of buy 
We found a bug, we get Course Added email when we preview any course. This happens even with paid courses that are NOT purchased.
Hi,
Your request is not clear, can you kindly create a ticket and provide more detailed info with screenshot attachments as well?
regards
I logged a ticket: Ticket #53521
The comments section is not for technical support by default. Your created ticket will be checked according to the ticket ID queue
regards
Understood, Thanks!!
You are welcome!
Purchased the product, downloaded all files from my evanto download section. All the zip file plugins are corrupt. Can you please fix your download file on Evanto?
Hi,
There shouldn’t be any restrictions by default. You need to install and activate the theme via token key and after it all the theme external plugins can be installed under the appearance -> install plugins section
regards
Although I understand that the plugins can update this way, why have corrupted plugins in the evanto download to begin with?
They are not corrupted, can you clarify in a bit more detail with screenshot attachments as well?
regards
Apologies, looks like evanto problem, because now its working fine. Tried 3 computers yesterday, all were corrupt. I will log a ticket with Evanto themselves.
Hi, 1) Do you have admin demo online ? I dont see it in your examples..
2) bbPress Integration ” The simple yet powerful forum software that allows easily add forums to the courses.” How to add forums to course ? I install free LMS plugin and bbPress and i dont see how to add forum to course ? Is that integration plugin in PRO version ? Example: those who buy the “Logo Design” course have access to the “Logo Design” sub-forum. 3) Do you have bbPress integration demo online ?
Tnx
Hi,
1. We do not have an admin for testing purpose
2. The theme is compatible with the BuddyPress plugin by default -> https://support.stylemixthemes.com/manuals/masterstudy/#buddypress
regards
I ask about bbPress forum plugin, not about BuddyPress…
You wrote on theme description here – “bbPress Integration the simple yet powerful forum software that allows easily add forums to the courses.”
1) How to add forums to course ?
I install free LMS plugin and bbPress and i dont see how to add forum to course ?
Example: those who buy the “Logo Design” course have access to the “Logo Design” sub-forum.
2) Do you have bbPress FORUM integration demo online ?
Tnx
Recently, we have integrated the theme with BuddyPress, we didn’t test the theme with bbPress. We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities to the theme in the future updates of the theme. Unfortunately, we couldn’t provide any detailed information about future updates
regards
You wrote on theme description here – “bbPress INTEGRATION the simple yet powerful forum software that allows EASILY ADD FORUMS to the courses.”
And now – we DIDN’T TEST the theme with bbPress. ???
Why you wrote on themeforest description about integration that it is possible when you didnt test ?
It was written a while ago. Currently, the bbPress and MasterStudy theme had several updates, that’s why there might be unexpected restrictions within the newer versions of the plugins
regards
If plugins are ok, How to add forums to course ? What is the way to do that with theme options ?
Or there is NO way to add forum to course ?
“We do not have an admin for testing purpose”
Can you publish admin screenshots ? That will enable us to see all options
Unfortunately, it isn’t possible to add a forum to courses. bbPress integration is for enabling the forum functionality on the website.
You can review the MasterStudy LMS backend by installing the free MasterStudy LMS plugin – https://wordpress.org/plugins/masterstudy-lms-learning-management-system/.
regards
Hi, How long does it take to process my refund request? I am a citizen of the European Union. Under EU law, I am entitled to an immediate refund. The template was not purchased or used for commercial purposes.
Hi,
We have checked your ticket and it was replied. Here is the refund policy -> https://themeforest.net/page/customer_refund_policy
regards
Hi, Your support didn’t solve my problem, and I don’t know the difference between “rename” and “move”. I have illustrated the problem verbally and with a photo. Translation of the theme into Polish is a joke. Content is not displayed correctly. https://themeforest.net/page/author_refund_policy?fbclid=IwAR3TM27HbMeA_eeh-hwheIz-O7SOsaVcnnGVg8ZcHDyYJ7R_xeNOJ6e2iH4 In accordance with my law, as a buyer from Europe, I am asking for my money back immediately.
Please note, the theme doesn’t come with the Polish language by default. Moreover, our support team replied to all the questions on your ticket.
You translated the mentioned strings manually and asked how to change those translations. Our support team provided you with the manual. You need to just change your translations.
We aren’t responsible for the problems that occurred because of your custom changes.
You can send a refund request from your Envato profile.
regards
Hi, can i check with you, this theme is come with the student login as well as instructor(teacher) login. So is that mean instructor also can login and post a new course? In addition, if let say there is a new user sign up as instructor, can it be admin manually to approve this instructor as a new member or it only can be automatic approve? One and last, is this theme default builder is WP Bakery? thank you.
Hi,
1. Only the admin of the site and instructors are able to create courses in the theme by default. In the theme, when a user will be registered as an instructor, an email will be sent to WordPress admins about this desire (please check your spam inbox as well). Then you need to change the role of this user to an instructor manually from the admin panel. If you will be registered without this checkbox https://prnt.sc/r25a8y, you will not receive a letter about your desire to become an instructor. You can change the user role here https://prnt.sc/r25b0i
2. Yes, the theme modules were build using the WP Bakery page builder plugin.
regards
