182 comments found.
Hi!
I have issue i need resolved and cant figure out myself; I would like to show 1 post from specific categories that is published to the current day on the homepage of my website. This needs to happen dynamically so i dont have to change it every day. Could you please help me out since its fairly important.
Would love to hear from you.
Mark
Hi Mark,
At the Query of the Post element you need to choose the category that you want to show the post from, then at the posts per page set 1 post, and it automatically will get the latest post to display.
Kind Regards
Awesome! Thanks for the super fast reply, i am really happy with the theme, its beautiful and easy to setup up!
Unfortunately i have custom code implemented that automatically publishes scheduled posts, this because i want to show posts in the future also, something like an agenda/news in one. Do you have a solution for this? Maybe only to set this custom code on the full overview and not on the post element that only shows the current date?
Would love to hear from you!
Hi,
There’s a quick solution for that, you can create a category named for example: Daily Post, and set the posts per page number to 1 and hide pagination, so it will be updated automatically each day.
Kind Regards
Awesome, thats a really good idea. The only thing thats bugging me now is that i need to manually update the post of the current day to that certain category. Would you know a simple solution to update the post of the current day to that category? Maybe with a simple function using the wp_cron? I am a frontend developer so my PHP knowledge is very limited.
Much appreciated.
Mark
Hi Mark,
Sorry for the late reply,
Sorry we can’t do that, but you can display the latest posts like how I’ve told you before.
Kind Regards
Hi
I want to use ARCHITECTURE STUDIO demo, but this page aren’t with the demo import.
I’ve tried to use the classic side header with DESIGN AGENGY page, but the page doen’t adjust its width and it shows in a full page.
In another words, the classic side header overlap the Page.
How I can do One Page, like your demo, with classic side header?
Thanks!
Ok. I did it!!! The solution was in the Body Offset option. 
Hi,
Glad to know that you’ve found the solution, feel free to ask for anything you need
For support, please reach our support center: https://neuronthemes.ticksy.com
Kind Regards
Oops! I’ve updated Elementor and now, I see only the Layout option under Header optimization. The other options don’t appear. Do you know why?
Hi,
Sorry for the late reply,
If you select a template header to be displayed, the other options from the customizer will be gone, because you can edit it fully with Elementor, and if you switch it to default you will have the options back to customize the default header.
How to edit the Header Template?
In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them to different pages, so please hover onto button Edit with Elementor and see if there appears a header template. https://prnt.sc/ppaaad
Click onto the template and the editor for that template will be opened where you can easily edit it.
- Video Tutorials about header builder.
- https://www.youtube.com/watch?v=it4mwiu1tGw&list=PLQ6ar32WAK87_Ntwui3kmPOmIVhem19wu
Feel free to ask for anything you need.
Ok, ok, I solved this!!! But another question… Is possible that the “header overlay” runs Ok like a sticky header? If I use this option the menu doen’t open.
Hi,
Since Arkhitekton supports header builder, there’s a quick solution for what you’re seeking. The option transparency should be set at sticky and there will appear a new field where you can choose your sticky header, it will display when you scroll to bottom(pay attention to autohide option, if that is set on, it will open sticky only when you scroll up).
The options of transparency are placed in the page settings and in the Customizer, same as the header options.
Feel free to ask for anything that you need.
Kind Regards
Hi, can we add sidebar to shop/product page? Because I can’t see a shop/product page sidebar in the preview
Hi Jimmy,
Yes you can add a sidebar in your shop/product page, you can choose the widgets you want to add to the sidebar at Appearance > Widgets > Shop Sidebar, then you can enable it at Appearance > Customize > Shop > Sidebar.
Feel free to ask for anything you need.
Kind Regards
Is it compatible with multi language plug-ins like WPML?
Hi,
I am very sorry for the late reply.
Sure, Arkhitketon fully supports WPML and Polylang.
Feel free to ask for anything you need.
Kind Regards
Without solving the problem that I explain above, it seems that they have stopped trying to help me.
I find that there are problems using elementor in projects and I get this error: https://docs.elementor.com/article/56-content-area-not-found?utm_source=editor-panel&utm_medium=wp-dash&utm_campaign=learn
Hi,
I am very sorry for the late reply, we highly understand your concern, the Projects are destined to work without any problem with Elementor, have you tried switching the type to Elementor in the portfolio item settings?
That will make the whole page editable and fully Elementor, so only the header & footer will be displayed.
Since your support has expired, please e-mail us with your wp-admin, we’ll be ready to help and solve your issue.
Kind Regards
Hi!
Im extremely happy with the theme and the way it looks i have one question tho. Would it be possible to show the posts planned for the future (1 week) in the overview of posts? I want to be able to show the visitors the posts upcomming the next week (without using a calender plugin).
Please let me know.
Mark
Hi Mark,
Can you please highlight me with any screenshot what you’re trying to achieve, so I can let you know how that can be achieved.
Kind Regards
Hello! Several questions were asked through the support form, some of them are quite simple. But instead of just answering some of them, I was only asked for information to enter the admin panel. For example, I was wondering how your theme gets updated? You could just answer. Now I cannot send a ticket, since support has ended!
But I asked the question when it was still in operation, and I was not answered! I don’t want to pay for support for a couple of questions. Moreover, the ticket is public. How can I disclose confidential information on a public ticket? Can you help me somehow?
Ticket # 2499101
Hi,
We’ve made the following ticket private.
- https://neuronthemes.ticksy.com/ticket/2499101/
You can install the following plugin, this will allow you to update the theme within the WordPress Dashboard.
- https://envato.com/market-plugin/
Feel free to ask for anything you need.
Kind Regards
Hello, there is an error when a product remains in stock and it does not allow to select more than one. Next to the purchase button only the ”+” symbol appears, affecting the design and being confusing. When there are more than two items the box comes out complete with + and -, as it should be.
https://www.dropbox.com/sh/9dbh831jcko4uib/AAAkPIzeR86wMGPvUbImsPpua?dl=0 ........................................................ Hola, hay un error cuando en stock queda un producto y no deja seleccionar más de uno. Junto al botón de compra sólo sale el símbolo ”+” afectando al diseño y siendo confuso. Cuando hay más de dos artículos la caja sale completa con + y -, como debe ser. https://www.dropbox.com/sh/9dbh831jcko4uib/AAAkPIzeR86wMGPvUbImsPpua?dl=0Hi,
I am sorry for the late reply.
Can you please provide here with an URL, so we can check what’s wrong.
Kind Regards
Hi,
Can you please contact us in profile and sent your WP-admin so we will check what’s going on.
- https://themeforest.net/user/neuronthemes
Kind Regards
Unfortunately my support account has been terminated and I cannot submit a ticket. On the other hand, I cannot offer the access information to this website. Just check this, as it generates a visual error, if there are product variations and the customer has not yet selected the product variable. Regards.
There’s a contact form in our profile, you can submit the details there, we’ll contact through the e-mails.
Kind Regards
Hi. I have made the request using the form to solve an error that your template generates when there is only one product in stock. I have not received a reply yet. Hope they can fix it soon. The email with which the query was made is: *@jamerino.com
Hi,
Unfortunately, we can’t find that e-mail, can you please contact again from the profile.
Kind Regards
I just sent the shipment again. Thank you.
Sure, we’ll reply back quickly
Kind Regards
Despite the speed of response, the solution provided to this is not adequate. I understand that you may have to work on it, since this error occurs both in a clean installation and in production. The inventory management with this template for when a product is left is not correct in terms of design. Please check it out. Thank you.
I have upgraded to your template version 1.2 today, the problem persists.
- Solution offered by neuronthemes AUTHOR **
Please install this plugin Custom Body Class, then go to Settings > Custom Body Class and select the post type that should have the field to add the CSS class, so you need to select the product. Then add the following CSS class to each product that have only one in stock: one-in-stock, after you do that please go to Appearance > Customize > Additional CSS and add the following code so that will remove the quantity when there is only one left in stock.
.one-in-stock .quantity { display: none; }
Kind Regards
I have created a Ticket in Woocommerc in case they can help me. The problem is clearly the issue.
Kind Regards
Why aren’t images included as part of this theme? I’ve bought over 100 themes in the past and have never bought one that has images in the demo but not in the zip file. It’s so frustrating to show clients concept pages if there is only a single placeholder image throughout the site. Why?
Hi,
Unfortunately, we have not included the images since we don’t have right for all the images.
If you’re interested on having the images as placeholders, I will prepare you a zip file from duplicator which will include all the images.
Feel free to ask for anything you need.
Kind Regards
How to actually install a custom font?
Hi,
I am very sorry for the late reply, for support please reach our support system: https://neuronthemes.ticksy.com
Kind Regards
Hi,
I really like this template but I’d love some clarification before purchase please.
1. Does this theme comes with Elementor widgets other than the ones in the Elementor Free version?
2. Is it possible to have the portfolio set to full width instead of wide?
3. Can I customise the menus with Elementor?
Thank you very much in advance.
Hi,
Of course, feel free to ask for anything you need.
1) Sure, we have created elements that are included in Arkhtiekton and can build almost anything. https://prnt.sc/tmf6vo
2) Sure, that’s only an option away. https://prnt.sc/tmf7kh
3) Sure, check the header builder of Neuron Themes.
Kind Regards
Thank you for your answer.
Can you please elaborate on the Media Gallery widget? In particular, do I have the option to link on the images, use it as a Lightbox with zoom and arrange in different ways the images, i.e. massonry, justified etc.?
Other than that, the theme has everything I need tbh so I will probably give it a go!
Of course, there are tons of options in the media gallery element.
Since, you’ve purchased already the item, feel free to ask for anything you need in our support system.
- https://neuronthemes.ticksy.com
Kind Regards
Thank you for the responses.
You’re welcome anytime, feel free to ask for anything you need.
Kind Regards
Hi, i want to use the interactive projects like in your demo, but i could not know where to set each box picture to be shown in the background when the mouse hover, can you please guide me? for know i found just the image background in elementor style tab.
Hi,
These can be posts/portfolio or products, so please edit it and see the source from where they’re pulling the data. To change their images, please edit the actual post feature image.
For more help, please reach our support system: http://neuronthemes.ticksy.com/
Kind Regards
Hello! I’m helping a friend who just bought your theme (I have the purchase code if needed!) and i’m getting some “issues”. I just saw images are not included and to ignore the error while importing, that’s fine, but the thing is that Demo content for pages, doesn’t retrieve same look&feel. For example:
This page: https://neuronthemes.com/arkhitekton/pages/about/about-personal/ looks like this: https://www.loom.com/share/73c899aa3d34471f881d0600db040956
Any help would be appreciated! Thanks
I’ve found the issue! Custom fields where disabled!
Glad to know, please create a ticket in our support system if you need further help.
- http://neuronthemes.ticksy.com/
Kind Regards
Hi – I am having a problem with the product page – beside the quantity there should be a Stripe button to Buy Now – it appears for a split second then disappears apart from one slither of a pixel line – see https://www.estilodesign.ie/product/antique-brass-mirror-97-diam/ for an example – I have asked Stripe and they say it’s a theme issue – please help I have spent hours try to get it to show – thanks.
Hi,
Stripe element isn’t added at all. https://prnt.sc/td7ozi
Can you please test it by switching the theme to twenty twenty and see if the issue occurs or not.
Kind Regards
thanks neurothemes – however it is added – you can see it loading for a split second and then the add to cart pushes left and you cant see the strip button anymore https://prnt.sc/tdahx9 – i can show it by editing the div widith see here – https://prnt.sc/tdagor but i cant seem to get it to work by changing it in custom css.
I tried the 2020 theme and it doesnt show at all as you said- which would be fine if that was the case with this theme but you can still see a vertical line of the button and the text “OR” – if you can explain how to hide these i would be more than happy with that as a solution. Thank you for your help.
hi – i have tried adding this css but it’s not working – https://prnt.sc/tdayix
Hi,
1) Hmm, since the plugin is not working with the default theme, it should be something related to the plugin itself.
Please take a look into these links, maybe you’ll find something useful.
- https://wordpress.org/support/topic/stripe-not-appearing/ - https://wordpress.com/forums/topic/stripe-not-showing-up-on-checkout-page/ - https://github.com/understrap/understrap/issues/1141
2) Please add dot before the class.
.your-class { display: none; }
Kind Regards
I seem to have a problem with the custom css not working – even when i have added the dot. i will look at the above references t see if i can sort it out – thank you for all your help – really appreciate it!
I got back onto Stripe support and they sorted the issue – thanks again for all your help you have been excellent!
Hey,
I am very glad that it worked, feel free to ask for anything that you need
Kind Regards
While importing demo content there’s an error(0) Below is the error log while importing -
—Downloaded files—
The import files for: Main Demo were successfully downloaded!
Initial max execution time = 30
Files info:
Site URL = http://designsbyvcreate.com
Data file = /home/lt9ymven6kwt/public_html/wp-content/uploads/2020/07/demo-content-import-file_2020-07-03__13-17-03.xml
Widget file = /home/lt9ymven6kwt/public_html/wp-content/uploads/2020/07/demo-widgets-import-file_2020-07-03__13-17-03.json
Customizer file = /home/lt9ymven6kwt/public_html/wp-content/uploads/2020/07/demo-customizer-import-file_2020-07-03__13-17-03.dat
Redux files:
not defined!
—Importing widgets—
Main Sidebar :
Search – No Title – Widget already exists Recent Posts – No Title – Widget already exists Recent Comments – No Title – Widget already exists Archives – No Title – Imported Categories – No Title – Imported Meta – No Title – Imported Recent Posts – No Title – Imported Tag Cloud – No Title – Imported
Shop Sidebar :
Product Search – No Title – Imported Filter Products by Price – Filter by price – Imported Cart – Cart – Imported Products by Rating – Top rated products – Imported Product Tag Cloud – Product tags – Imported
Footer Sidebar 1 :
Text – About Us – Imported
Footer Sidebar 2 :
Text – Contact – Imported
Footer Sidebar 3 :
Text – Quick Menu – Imported
Footer Sidebar 4 :
Text – Gallery – Imported
Sliding Bar Sidebar :
Custom HTML – Start Now – Imported Text – About Us – Imported Recent Posts – No Title – Imported Navigation Menu – Quick Menu – Imported Tag Cloud – Tag Cloud – Imported
—Importing customizer settings—
Customizer settings import finished!
—pt-ocdi/after_import—
Hi,
I am sorry for the late reply.
No worries, you can ignore the issue and continue creating your website, some of the logs are that WooCommerce wasn’t installed, you can ignore it.
Feel free to ask for anything you need.
Kind Regards
Okay, Thanks!
You’re welcome anytime, feel free to ask for anything you need
Hello! Please can you tell me if the tiles on this page can be linked to anything or is it specifically for portfolios items?
https://neuronthemes.com/arkhitekton/interactive-projects/Hi,
I am sorry for the late reply, for support we use our support system: https://neuronthemes.ticksy.com
You can select the post type of the interactive items.
Also, you can redirect post to any link after that.
Kind Regards
Hi, in demo content i have all image like your demo installation?
Hi,
I am very sorry for the late reply.
Unfortunately, the images are not included in the package, there are placeholders instead.
Kind Regards
Hi – I know my support has expired so if you need me to renew it I will, however I am having some issues with woocommerce and the theme – the product search doesn’t work correctly, and the link for BACK TO SHOP on a product page doesn’t do anything. Can you help? domain is http://63.32.93.122/shop/ – many thanks.
Hi,
Are you running on the latest version of Arkhitekton? The latest version is Version 1.1.5 and Neuron Core 1.2.0.
Please make sure to update to the latest version and let me know if the issue persists or not.
You can backup the WordPress before updating. Learn how to update: - Link
Kind Regards
theme 1.0.0 neuron core 1.0.0 – i didnt realise there was an update for these – i will try now, thanks!
No worries, let me know what happens next
Kind Regards
sorry – i cant see where to update the theme – i looked in customized area? – my brain isnt working right today!
Hi,
No worries, please check the following plugin. You’ll be able to update it through your dashboard.
- https://envato.com/market-plugin/
After installing the latest Arkhitekton, make sure to remove the Neuron Core plugin and install it again from Appearance > Install PLugins.
I would suggest you to do a backup.
Kind Regards
thanks again! i will do that now.
hi – I was able to update the theme, which solved the search issue – I couldnt find an update for the neuron core? Also can I customize the search result header as I use an elementor header for all the other pages?
Hi,
Glad to know, well update does not work for the neuron core, you can remove it and install it again from Appearance > Install Plugins.
For header builder, please have a look into this video:
- https://www.youtube.com/watch?v=it4mwiu1tGw&list=PLQ6ar32WAK87_Ntwui3kmPOmIVhem19wu
Kind Regards
thanks – I have already created a custom header as per your video – it is not being applied to the Search Result page however and I don’t know where to apply it.
I sorted my header issue out by assigning it to all pages in the elementor editor – I also had to change the z-index as it was appearing under the revolution slider – Thank you for your help, I have put a good review up for the theme as you have been great even though the support has expired. Regards.
Glad to know, you are welcome anytime.
I’m sorry for the late replies, we usually use our support system for help.
Kind Regards
Hi
I want to use “classic-side-header”
But once i choose that Header, the Side Menu covers the page and right side of the page does not adjust width accordingly.
In short the sidebar Menu overlap the Page.
Hi Team,
When I do the One Click Demo Import It throws error
[ERROR] Failed to import ” One Click Demo Import – log_file_2019-04-10__12-53-07 ” (Media)
There is no media file imported.
What is this issue. Please confirm?
Hi,
You can ignore the issue, the demo should still be imported correctly. The images are not included in the demo, it is mention on the presentation.
Kind Regards
