6431 comments found.
I get this error, when i visit my posts : HTTP ERROR 500
Wordpress version : 5.5 (latest) I updated JNEWS. I updated all the plugins. Don’t know how to fix this problem
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
FYI, we’ve been pushing an update to fix some issue that related to the WP 5.5. If you’re not using JNews v7.0.8 yet, please try to update JNews theme to the v7.0.8 then you need to update JNews – Essential to v7.0.3 and Vafpress Post Formats UI to v1.5.2
It would be better if you create a backup before doing the update. Let me know if you need help.
Thank you
Vafpress Post Formats UI creating issue with backend for new posts and few others as well
Hi slashcoder,
Sorry for the problem that you having.
We’ve been pushing an update to fix the post editor issue. Please try to update JNews theme to the v7.0.8 then you need to update JNews – Essential to v7.0.3 and Vafpress Post Formats UI to v1.5.2
It would be better if you create a backup before doing the update. Let me know if you need help.
Thank you
this as well https://prnt.sc/tyghi1
Hi slashcoder,
Please try to clear your browser cache or try to open your website into the private window.
Currently on my side just working fine. Let me know if you still having problem, I may need to do further checking.
Thank you
Lots of problems with the latest update. The title no longer appears in the backoffice and many others to set quickly
This new version is completely obsolete. It’s not normal that you don’t test it before. It’s not serious on your part
Hi samisam,
Sorry for the problem that you having.
We’ve been pushing an update to fix this issue. Please try to update JNews theme to the v7.0.8 then you need to update JNews – Essential to v7.0.3 and Vafpress Post Formats UI to v1.5.2
It would be better if you create a backup before doing the update. Let me know if you need help.
Thank you
Wordpress 5.5 it’s creating a lot of problems with the websites, the problem stops if I deactivate JNews – Essential but obviously I lose all the benefits of its theme.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
About WordPress 5.5, we just released an update to fix several bugs that related to the WP 5.5
Please try to update the JNews theme and JNews plugins to the latest version, also and don’t forget to create a backup before doing an update.
Thank you
Hello. Please let us know a timeline on when you’re going to fix the problems with the latest version. I have filed several tickets in your support site. I even paid for an additional 6 months of support just to handle the current problems. Please let us know.
Hi darias82,
Regarding this thing, please continue the discussion on our support forum.
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
If there’s a problem or bug within our theme, we will fix it as soon.
Thank you
Hi, after the update of JNews my accordion with text shows a blank page and Facebook feed shows also a blank page. It works only on Firefox and not on Safari and chrome. What happend?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
With the latest release my single post layout has broken! The comments and the share sections are showing up in the middle of the post! Please help! https://drishtikone.com
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Halo Tim Jegtheme,
Saya pakai Bahasa Indonesia aja ya nanyanya supaya mudah.
Jadi setelah saya instal theme Jnews untuk website media saya akhir bulan Juli tadi. Kendala saya adalah saat share link website tersebut di Facebook dan WhatsApp tidak muncul gambar previewnya.
Sudah saya lakukan pembuatan Facebook App Id dan instal plugin Jnews Meta Plugin, namun tetap tidak muncul preview image saat share link tersebut.
Semoga ada solusinya
Terima Kasih
Halo,
Untuk masalah ini, nanti coba open support ticket di forum kami https://support.jegtheme.com/forums/forum/jnews/
Nanti tolong di kirim URL websitenya biar bisa tim kami ngecek secara langsung.
Terima kasih
siap sudah saya buat treadnya terima kasih
Mohon ditunggu ya, tim kami lagi ngecek support ticketnya.
Terima kasih
with each update you have a problem! seriously I regret my purchase. Problem with the mobile version https://nsa40.casimages.com/img/2020/08/10/2008100907293414.png
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi there,
The Theme is really nice!
Does your Paywall subscription unlock post allow payments through RazorPay online payments?
Thanks.
Hi transduce84,
Thanks for interesting in JNews theme.
Currently, our subscription feature supports PayPal and Stripe payment gateway. You may need to do some adjustments for RazorPay.
Let me know if you have further questions.
Thank you
okay, thank you so much for prompt response!
You’re welcome transduce84
When update to the latest version, I cannot use Elementor with template archive.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap. Also, please provide your website URL for further checking.
Thank you
Hi, I’m interested in your theme. Do all the demos work with the new paywall?
Hi thetradearchives,
Thanks for interesting in JNews. Yes, you can use the paywall feature on all JNews demos.
Let me know if you have further questions.
Thank you
Awesome, I’m working on a paid form website and also wanted to know if the front end submission and paywall work on custom posts? I use MetaBox.io
Another question. Do you have user profile pages by default?
Hi thetradearchives,
At the moment paywall and frontend submit feature only available for the post. For custom post type, you need to do some custom changes.
Yes, we have default user profile page. You can test it on our demo https://jnews.io/newsplus/ You can log in using the demo user.
Let me know if you have further questions.
Thank you
Kenapa saat saya instal Plugin Woocomerce selalu eror, dengan keterangan “Something went wrong with the plugin API. Please try to install & activate the plugin via TGM Plugin Activation here or contact our support team here.”
Coba install manual dari WP plugin dashboard bro.
Terima kasih
google console regularly returning the error in video post to page.
Missing field “thumbnailUrl” Missing field “description” Missing field “uploadDate”
API is also installed. and In Live Mode but still it has been posting above error. continuously.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
This theme needs an urgent update to solve the speed problems. Google Core Web Vitals is not happy!
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Do you have a demo like this in your plans:
http://axilthemes.com/themes/papr-car/All your demos are practically similar. There is no demo that is so clear and designed for larger screens.
Hi 7marketing,
You can replicate that page with JNews. You can use WPBakery or Elementor page builder to create the page layout and use the JNews module block that fits with your need. You can visit our landing page https://jnews.io/ then navigate the Elements menu to find all module block list.
For single post, you can find all JNews feature on this page https://jnews.io/single-post/
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
pls
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi! Co-Authors Plus implementation isn’t done properly. Author archives for guest authors are empty and main account’s archive is showing the guest authors posts. I have checked the code and couldn’t find a way to fix the Author Archives. For testing just create a guest author, assing it onto some posts and check the author links.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
hi, any news on the low res video image fix
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
