8661 comments found.
1 – Can a custom video player other than the default be changed? 2 – Would you suggest a video player to replace the default player? 3 – Can your plugin be used on a different previously created theme?
Hi,
1-2. It needs to modify the core templates of the MasterStudy LMS plugin to integrate a custom video player. Unfortunately, we can’t suggest you a player.
3. Sure, you can use the MasterStudy LMS and MasterStudy LMS Pro plugins in your themes. Some parts of the plugins may require custom styles to match your theme design.
regards
Does the theme have its own video player? Like the video player in Udemy If the trainer wanted to upload his session videos directly on the site
Hi,
Unfortunately, there is no built-in video player in the theme. The theme uses video players from third-party video cloud services. However, instructors can upload video files directly to the website. In that case, the default video player of WordPress will be used.
regards
Hi i have question for if customer buy course in your theme can use via 2c2p payment ? it possilble
Hi,
You can use the WooCommerce payments in the theme. So if the 2c2p payment is supported by the WooCommerce, you can use it to buy courses on the website.
regards
Hello good day. Thank you very much for the information. It is great news that you are working on a version with elementor. But my question was exactly the following:
If I buy the theme right now, and I mount my website with the current version, in the future will I be able to update to the version with elementor?
Thank you
Hi,
We will include a special patch to transfer the website content to the Elementor from the WPBakery when we release the Elementor integration.
regards
Which plugin are you using for the sign up and register?
Hi,
The login/register is part of the LMS plugin in the theme by default
regards
Can the fields be changed?
Also, is there any way registration can be deactivated?
LMS Login page isn’t a simple page. It is generated by the MasterStudy LMS plugin. You can change it only by modifying this template – ”.../wp-content/plugins/masterstudy-lms-learning-management-system/stm-lms-templates/stm-lms-login.php”.
regards
I have tried to sumbit a ticket but it is not working on your website. Is there any other way?
I was able to submit the ticket.
Hi,
Your submitted ticket will be checked according to the ticket ID queue
regards
A friend introduced me to this theme and I want to be sure I am getting the right thing. I then tried signing up on the site and got this error. What can be the cause of this error. Use the link here to check out the screen shot. https://snipboard.io/y0ADHk.jpg
Hi,
There is no restriction on our live demo sites in the login/register pop-up by default. From where you have made a screenshot?
regards
Hello, does the affiliate program means that when a student refers a friend, that student would earn points whenever that friend gain points? Thanks.
Hi,
Please follow this manual in order to learn more about point system -> https://support.stylemixthemes.com/manuals/masterstudy/#points
regards
I am trying to add a course from frontend but I get an error page. Can you help?
Hi,
Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/
regards
Hi, until now I still don’t know how to modify the fields of the “Become an Instructor” popup. You’ve said: “Unfortunately, there is no such option in the theme by default. It needs to customize the core templates of the theme in order to realize your request.” Could you please be more specific? I believe that such an important element should be easier to edit.
Also, there are some grammatical error in your theme. How could I fix the errors? Thanks.
Hi,
What you’re asking for is actually customization of the item, which unfortunately is not something included in your support purchase. You can read more about the definition of support here (https://themeforest.net/page/item_support_policy) or alternatively you may wish to contact our theme customization (https://stylemix.net/~service8922366) department who offers this kind of service for a reasonable fee.
To change static strings you can try to use Loco Translate plugin -> https://wordpress.org/plugins/loco-translate/ Please follow this manual to use this plugin. https://support.stylemixthemes.com/how-to-translate-or-change-strings-of-the-theme-and-plugins Feel free to contact us in case of any other questions
regards.
Hi, can different teachers create a joint course bundle? Can I create a course bundle in a Woocommerce products? Thanks.
Hi,
Bundle courses are part of the STM LMS courses by default there is no option for the Woocommerce courses to be as a bundle. Each of the instructors will be able to create bundle courses from their published courses. For more info please kindly have a look at the following manual below -> https://support.stylemixthemes.com/manuals/masterstudy/#bundles
regards
Hello good day. If I buy the theme, then can I update the theme with the elementor version (when it is available)?
Hi,
Implementing the Elementor page builder plugin is under the developing stage. We will release the theme with the Elementor plugin as soon as possible.
regards
Hi there, I recently sent a support ticket regarding a few issues I have been having, including the courses themselves not working, among a few other things. Please have a look as soon as you can, that’d be much appreciated (the ticket was sent by Saim Khan). Thanks!
Hi,
Thanks for submitting a ticket. Please wait, our support team will reply to you as soon as possible.
regards
i need to add more field on the signup form how can i do that from the admin panel
Hi,
LMS Login page isn’t a simple page. It is generated by the MasterStudy LMS plugin. Unfortunately, there is no such kind of option in the theme to edit it. It needs to customize the theme templates to realize your request. You can change it only by modifying this template – ”.../wp-content/plugins/masterstudy-lms-learning-management-system/stm-lms-templates/stm-lms-login.php”.
regards
The Enrol with Membership feature is not working. How Do I fix that?
Hi,
Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/
regards
Is Elementor integrated or compatible?
Hi,
Implementing the Elementor page builder plugin is under the developing stage. We will release the theme with the Elementor plugin as soon as possible.
regards
Nice Theme!
Hi,
Thanks for your feedback 
Feel free to contact us if there would be any questions regarding the theme
regards
On the Distance Learning Demo there’s an item in the main menu titles ‘Download App’ where are the options to remove this or change it’s parameters?
Hi,
In order to remove the App button please leave empty the field under Theme Options > Header > App URL
regards
Thanks. One more thing. The search icon in the left side menu has by default a search icon and clicking this opens up a blog page. Can this be removed or changed to a different icon and url?
Sorry, one thing to add to that last question. Is it possible to turn off the hover popup on the course page when hovering over a course?
Hi,
1) Unfortunately, there is no such option in the theme by default. It needs to customize the core templates of the theme in order to realize your request.
2) You can achieve this by adding custom CSS. Please provide us a direct link to the website and we will provide you CSS code.
regards
Hi, How can I add multi-photos to image gallery https://connect.academy.netarow.net/gallery/ Thanx
Hi,
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
I have a problem with the slider revolution. With version 1.9.1. and slider revolution 5 I was able to link to the whole slide. Now, however, with 6.2.17 the link on the slide as a whole is no longer displayed. How can I solve? Is there a css code to enter?
Hi,
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
