8659 comments found.
Hi, the previous developer on my site used the nulled version of this theme on my and when I realised it, I bought the theme today. Is there a way I can change the nulled theme to the original one I bought today without tampering with courses created and sorts because the site is live and is attracting lots of traffic.
Hi,
Unfortunately, we do not have additional information on what kind of functional changes were made in your site with the theme. We are not able to provide any suggestions according to your request. You need to contact your personal developer directly
regards
I have fixed the issue and uploaded the right theme as well as activating it. I now have issue with the theme, what can be the cause of this error. Use the link here to check out the screen shot. https://snipboard.io/y0ADHk.jpg. The theme is not showing a sign up form, it is showing only login. This is the website https://courses.retti.com.ng/
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
Is it possible to enable shortcodes within the type single choice question field? For example: add visual composer shortcode, latex shortcode.
Hi,
Unfortunately, there is no such kind of option in the theme. It needs to customize the theme templates to realize your request.
regards
How can I request a customization and know the cost of it?
Hi,
Regarding the customization service please contact our theme customization department: (https://stylemix.net/~service8922366)
regards
Hello, would it be possible to link instructors from Product pages to their LMS User Profile please: https://stylemixthemes.com/masterstudy/white-lms/lms-user_profile/3139? Currently, I need to create separate Instructor pages, which is double work and it doesn’t look nice. Thanks.
Hi,
The LMS profile page is the part of the LMS plugin. While the Products section is the part of the Woocommerce plugin by default. Profile pages are different in the LMS and Woocommerce plugin. It needs to modify the theme and external plugin default templates in order to create one general profile page
regards
Hi, I purchased this theme+plugin pacakge. When I install demo content its activates and install all plugins and demo content but displays setup layout and then get WordPress database error Table ‘mstipsin_wp52.wpyl_stm_lms_order_items’ doesn’t exist error. I tried fresh installations many time. Please help its urgent, your ticket system is down.
no demo site setup installed, no pages installed. Nothing changes and of layout of site hence demo content is not getting properly imported.
Hi,
Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/
regards
hi team.. doe it have the capability to activate questions depending upon a previous answer? Example: There is one question and only if they give a correct answer to that question, they will get the second question otherwise they will jump on to the third question. Is that possible?
Hi Dear,
Unfortunately, there is no such kind of option in the theme. It needs to customize the theme templates to realize your request.
regards
before purchase i want to know something.. 1-i want to use this for affiliate work so by help of your plugin we can pull all courses in one click or need any other work or development..
HI,
In the theme, the Udemy affiliate API was integrated. You can import courses from Udemy and display them on your website. Please read more here: https://support.stylemixthemes.com/manuals/masterstudy/#lmspro_udemy
regards
Hi Team, We have purchased your theme.
We want to provide online and offline courses.
We have seen your video on adding offline courses
1. We want to provide offline classes say “Java Full Stack Developer”
2. Say we have 2 batches : Weekend 12 pm to 5 pm Weekday Evening : 6 pm to 8 pm.
We have added added an STM event on the Product page > we have added the details of offline courses.
Our expectation is : We should get to know how many students are there in each batch.
Can you please if we can achieve this configuration and if yes what is the best way to do it.
Thanks and Regards,
Hi,
There is no such kind of option for the offline course. By default, you can set stock quantity for the product and it will display the reproduce the following -> https://prnt.sc/twz6x9 -> https://prnt.sc/twz75p
regards
Got it. Thank you for your reply.
You are welcome 
Are you guys planing to integrate Big blue button and White board into the LMS system
Hi,
We will discuss additional features of the plugin with our project managers according to the customers’ requirements and add new possibilities to the plugin in the future updates.
Feel free to contact us if there would be any other questions.
regards
HI your theme support forums for discussion ?
Hi,
We apologize, the forum was temporarily disconnected due to the large number of tickets received on our ticket system.
If you have a pre-sale question, please ask them here, on the comments section.
regards
Hi please give us advice what plugin is compatible. Exp. for cashe ect. Thanks and waiting to your answer
Hi,
If you asking the optimizing plugins we recommend using the Autoptimize and WP Super Cache plugins. Also, here is a related manual: https://www.youtube.com/watch?v=WH7ghByG2vw&feature=youtu.be
regards
please let me know which server is best for website. we need open like 2 second .please suggest me
Hi,
Thanks for reaching us.
Unfortunately, we did not recommend certain hosting.
To improve the speed of our demo sites, we are using the Autoptimize plugin and Akamai caching system on our server-side.
Also, we recommend you to check your site on the https://gtmetrix.com/ platform in order to get the detail info about what exactly affects to your site speed.
regards
Hello, A/ does the plugin support RTL ? Can I create quiz with question in French and answers in Arabic ? Like « what is the letter « B » ? Answers : 1- « ل » 2- « ب »
B/ is there any commission on the sold courses, or fées on the different integrated plugins like WooCommerce, membership, MailChimp etc..?
Thank you
Hi,
1. Sure, the MasterStudy LMS theme supports RTL,
2. Yes, you can set the commission on the sold courses. Please read more here: https://support.stylemixthemes.com/manuals/masterstudy/#lmspro_statistics_payouts
regards
I am sorry my question was not clear : when I buy this theme, are all features (like WooCommerce MailChimp membership) included ? Or does it exist extra fees I should pay ?
The Free versions of the WooCommerce, BuddyPress, Paid Membership, and MailChimp plugins are included in the theme.
regards
Hello, can I change the seize of the arabic text and make it 140% bigger in the quiz ? I am not a dev but in the internet I saw this : :lang(ar) body { font-size: 140%; }
I want arabic text to be bigger everywhere in the website and especialy in the quiz answers (it is too small) : https://maprofdarabe.com/courses/minimalism/868-1540
It is in the quiz.css file but I didn’t find it in theme files, I really need to change the default size 16 px
quiz css is missing
The comments are for pre-sale questions by default. Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
I can’t open a ticket because I don’t have freemious ID on my stylemix dashboard, How can I get it ? I really need to solve my problem.
I don’t have any freemius dashboard
In order to submit a ticket on our support site, please first register on our support site: https://support.stylemixthemes.com/auth/login (https://prnt.sc/u7dno9)
Then go to My Subscriptions section (https://prnt.sc/u7do9e) and enter your PURCHASE CODE from the theme, after you can able to create a ticket.
regards
I have already done it, everything is ok I entered my purshase code, my credentials, but I don’t have freemius dashboard neither freemius ID
Dear,
The freemius ID is required when you creating a ticket for our plugins. In order to submit a ticket for our themes, there is no need to use freemius ID
regards
But precisely ! my problem relates to the plugin Master studies Pro, help me to access freemius dashboard please
help me to find freemius email, Freemius ID and freemius public key
Hi,
Have you purchased the plugin separately or it was in the theme pack?
regards
I bought the them so it was included in the pack
Hello When i press Start Course i face this problem
[{{{site.name}}}] Activate your account
Hi,
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
When are you planning a demo for the university?
Hi,
Unfortunately, we aren’t planning to include a demo for University for now. Let us know if you have additional questions.
regards
It says we have to enable drip content as an add on, Do we have to pay an extra to enable this add-on. I m looking to develop a online training website where the users purchase a subscription and they get access to course material which will be released sequentially. For example a new topic will be available each week after they purchases the subscription. So just wondering if I can achieve this just by purchasing theme? Do I need to pay for any extra plugin or add-on. Thanks
Hi,
Those add-ons are available in the Pro version of the MasterStudy LMS plugin. You can purchase the theme and get the MasterStudy LMS Pro for free. As the plugin is included in the theme package. You don’t have to pay extra for add-ons.
regards
Everything is fine except the payment gateway. i dont think i can use any payment gateway from india for ONLINE COURSE /LMS
Hi,
You can use WooCommerce payment methods for online courses. You can any kind of payment supported by the WooCommerce plugin.
regards
Hi. I have a problem: Why, sometimes, no sections Quiz Quiz questions and settings are displayed?
Hi,
Your question isn’t clear. Could you please provide screenshots?
regards
Hi, is it Elementor Page Builder compatible???
Hi,
Unfortunately, the theme isn’t compatible with the Elementor for now. We are planning to integrate the theme with the Elementor in our coming updates.
regards
1 – Can a custom video player other than the default be changed? 2 – Would you suggest a video player to replace the default player? 3 – Can your plugin be used on a different previously created theme?
Hi,
1-2. It needs to modify the core templates of the MasterStudy LMS plugin to integrate a custom video player. Unfortunately, we can’t suggest you a player.
3. Sure, you can use the MasterStudy LMS and MasterStudy LMS Pro plugins in your themes. Some parts of the plugins may require custom styles to match your theme design.
regards
Does the theme have its own video player? Like the video player in Udemy If the trainer wanted to upload his session videos directly on the site
Hi,
Unfortunately, there is no built-in video player in the theme. The theme uses video players from third-party video cloud services. However, instructors can upload video files directly to the website. In that case, the default video player of WordPress will be used.
regards
