7265 comments found.
I am creating a blog page and ran into a problem. 1. I add a block from the proposed options “blog extension grid”. I choose categories to display. But there are gray stripes on the page. Or an endless search. Here’s my experience: https://put.putdomoy.com.ua/gl/blog/ And this is what I wanted, your demo: https://codex-themes.com/thegem/blocks/preview/blogs-08/
2. Add a blog block. Style adjustment and again a problem. The message picture is hoisted only if slider style and compact list 1 and compact list 2 are used. In other cases, the image is not pulled up
what could be the problem?
Hi, would you be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes and provide your access details? we will check, there could be some connection issue as the posts are not there as we can see.
Hello,
The latest theme update removes the menu and logo for my website?
I have had to revert to a good backup?
Can you advise please?
Thanks
Mike.
Hi, no, it shouldn’t be so. Can you provide your URL and wp-admin details via our contact form at https://themeforest.net/user/codexthemes, we will check
Hi, is Elementor or WPBakery Page Builder included in the theme?
Hi, thank you for your request.
Both builders are bundled with the theme, sure. You can choose which one to use.
More facts:
1. TheGem includes 400+ fully pre-built multi-pages and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/). Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4
2. TheGem comes with powerful and easy-to-use visual page editors – Elementor & WPBakery Page Builder. This drag’n’drop visual editors allow you to create and edit your pages in front end, immediately seeing the visual result. Elementor check here: http://elementor.com/ , WPBakery here: https://youtu.be/U5N9e5FFbxc
3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building.
4. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks . Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/ At the moment supported by WPBakery page builder, Elementor version of TheBlocks will be released very soon.
5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings
6. The price for TheGem’s license (USD 59) includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this. And you don’t need to purchase annual subscription of Elementor Pro, as TheGem extends the free version of Elementor with all needed cool features.
7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support
8. TheGem is rated with 5 stars and trusted by 45K customers. So you can be sure you buy a very solid high quality product.
Please do not hesitate to contact us in case of any further questions.
Hello, I try to make wordpress multisite with your theme, but there is limit for activation, only five times. I have 22 subdomains. What can I do?
Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes
Hi guys I just opened a ticket that I will really appreciate if you attend it urgently. The ticket No – 2499215
Hi, really sorry, due to some technical reasons our support replies are slowed down today and tomorrow, we do our best to reply asap
Hello, i installed thegem on my website and it is saying authentication failed with my purchase code.
Mine is a valid purchase and i need to get my website up at the soonest.
Please help!
Dear, My website stop working and give me this error which is the path from the theme
Parse error: syntax error, unexpected end of file, expecting ’;’ in /home/customer/www/mysite.com/public_html/wp-content/themes/thegem/inc/options.php on line 4515
and I can not add it in support cuz my renew support is end,plz help me my site now not workingHi, please contact us via our contact form at https://themeforest.net/user/codexthemes
Congrats on adding Elementor support! A much awaited feature 
Thank you so much! We hope our dear customers will love it.
Hello,
We’re using this theme for one of our platforms https://themeselection.com/ and facing speed issues.
Google speed test shows it loads too many fonts, it loads all fonts even though I am using only Montserrat & Source Sans Pro.
It is loading all below fonts, you can check by your self too.
<link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Montserrat%3A700%2Cregular%7CSource%20Sans%20Pro%3Aregular%2C300%7Chttp%3A%2F%2FBitter%7CLato%7CLibre%20Baskerville%7CMontserrat%7CNeuton%7COpen%20Sans%7CPacifico%7CRaleway%7CRoboto%7CSacramento%7CVarela%20Round%7CLato%7COpen%20Sans%7CLibre%20Baskerville%7CMontserrat%7CNeuton%7CRaleway%7CRoboto%7CSacramento%7CVarela%20Round%7CPacifico%7CBitter&subset=latin%2Ccyrillic-ext%2Clatin-ext%2Ccyrillic%2Cvietnamese%2Cgreek%2Cgreek-ext&display=swap" as="style" onload="this.onload=null;this.rel='stylesheet'">
How can I remove those fonts which I do not use?
I have another query about Remove unused JavaScript/CSS (I am getting that error too in google speed test), is there any way to remove it, i.e by config or code while using a child theme?
Thanks in advance Stay Safe
Hi, this sounds really strange, it shouldn’t be so. Please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your access details, we will check
Hello, I bought the gem theme about 7-8 month ago, i did not use that for my any website before, Today i see you added elementor then i try to test it at may demo server.
First i install elemnetor version and active license all work good, Then i try to test wp bakery version but that not working for me and its show license used maximium time.
I test it my same server same domain, i am not sure what hapen here, If active elementor, license work, if active wp bakery licence not working.
I know my support time is over, but i just need your help only for license issue.
Hi, please check now, should be working
Would it be possible to look at find a way to be able to do the following in future
Save sections of designs as a template to a library so that design elements can be used across many pages easily.
Hi, this option is available both in WPBakery’s and Elementor’s version. Which page builder do you use?
I use WPBakery but have not seen that feature
Hi!
The gem block plugin is compatible with the elementor version?
Hi, thank you for your request. At the moment we are working on compatibility and will release it soon.
Sorry i not Understand the code for 1 license about 1 site is always validate?! Because i have buy a code in the january 2018 and i try only and not use your template, now after 2 years the distance i try to install the demo content in that site but not function. My ask is the code is always run at the site i buy?! Or after 6 months in the site i buy the code is not possible change or install a different demo content?! Thanks a lot for the support
Hi, please check now, it should be working
I bought the theme in 2016. But I didn’t use it. At the beginning of 2019, I started making a website http://put.putdomoy.com.ua/. I installed a theme on it and activated it. An update has come. The update does not start automatically. The key has ceased to be confirmed.
How do I activate my key?
Hi, please check now, it should be working
Thank. The key has been activated. I pressed the theme update button. The update has been installed. But when creating new pages, the ability to add elements of TheGem theme was lost. I kept myself TheGem (WPBakery) Version: 4.5.0
when trying to update the WPBakery Page Builder plugin, it writes an incorrect key
what to do?
Hi, did you update TheGem Elements plugin to the latest version as well? Please contact us via our contact form at https://themeforest.net/user/codexthemes ad provide your access details, we will check
I thought it shouldn’t be updated for my version. Now I updated it and everything worked. Thank.
You are welcome
after what happened yesterday and your help today, all text sstyles are not right? on mobile they looks not good at and way to small. also got a message from google about readability on mobiles on our style css kindly help!
Hi, we have replied in our support center
Elementor is not working for panel or FTP installation. By the Panel, it says that the plugin is invalid and by FTP it does not appear on the Panel after a conclusion.
Hi ,would you be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes and provide bit more details on the issue you have along with your URL? Thanx.
Hi we purchased the theme few weeks ago but decided to go with another theme afterwards (because we preferred an Elementor compatible theme). When we saw you released Elementor version we were really glad and decided to switch back to The gem on Aug 5th. However even though you mention it has all 400+ pre-built themes we couldn’t find any demos to import for Shop/Online store. It seems there are fewer demos available for import in the elementor version.
Can you please confirm if this is a bug or if you will be adding them soon so we can decide on next steps? Thank you.
Hi, thank you for your request. As we have mentioned in our Elementor release, WooCommerce demos will be released at the end of next week – there are few things to adjust, we have the final testing stage here. All other demos are available. We would like to ask you for understanding and bit more patience – just 1 week. Thanx!
No problem at all, I was just concerned because in your release notes you mentioned: ”** Version 4.5.0 – August 05th, 2020
THEGEM FOR ELEMENTOR RELEASED
- 100% compatibility with Elementor and Elementor Pro - with all 400+ pre-built demos
So I was wondering why those demos were missing. I understand it is a lot of work and happy to wait until next week. Keep up the good work, thanks!
Thank you so much for your understanding!
Hi guys can you confirm all WooCommerce demos are now available with Elementor version in the latest updates? Including the shop demos? We need to plan our development and was waiting for this. Thank you.
Hi, really working hard in it. 90% of Woo demos are ready and are tested at the moment in the final QA phase. Please, be so kind to wait this week as well, we don’t want to upload something that has not been thoroughly tested.
That’s understandable, thank you for the quick update we appreciate it. We have a second site we might use it for so hoping to get started soon whenever 100% ready so we can assess and purchase second license.
Hi all, I am going crazy with material design icons, as I cannot search by “name”. How can I fast find icon I need, e.g. parking space or similar…(that was just example, I found it but it took at least 20 min)
Hi, in WPBakery’s version of TheGem this option will be released in 3 weeks (we will replace current icon library with the new one). In Elementor’s version it is already available
How to migrate existing theme that is being built on WPBakery and converting it into Elementor based layout?
Hi, thank you for your request. WPBakery and Elementor are not compatible with each other. WPBakery uses the shortcode principle, Elementor not. So there are no automation tools to migrate. The only way is to make it manually. The question is how much customization did you make? In case you have used our prebuilt demos and only replaced images and text, so you can recreate it in Elementor very fast.
how to remove theme integrated woocommerce?
Hi, not quite sure, what do you mean. Can you please contact us via our contact form at https://themeforest.net/user/codexthemes and provide more details and explanations on what would you like to achieve?
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
