52 comments found.
I’m trying to use the Homepage banner slider, but on the page it’s showing a message “We’re sorry, an error has occurred while generating this content.” Can you help me resolve this issue as I’m desperately trying to find a solution for this.
Hi, Please send a ticket email to mageblueskytech@gmail.com, We will help you. Thanks!
I’ve sent an email a day ago but still didn’t get a reply. Can you give me an answer?
Please check your email inbox. Thanks!
Hello, does the blog of this theme mobile responsive by just using the CMS? without adding HTML and CSS.
Hi, Thanks for your question. Yes, it’s responsive on mobile, We’re using our custom module for blog and using default WYSIWYG editor to input content.
do you have a backend demo? we want to confirm some things before purchasing.
Hi, Thanks for interested our theme, Sorry, Backend of the site unavailable for demo. You can see the screenshot, it is all module included our theme. You can check screenshot in admin panel: https://prnt.sc/w0x0au
Last day i buy this theme could you please guide me how can i active this home page template…? as i try but there i didnt find…
http://mageblueskytech.com/rubix/en7/ Waiting your reply… ThanksHi, Please send a ticket email to mageblueskytech@gmail.com, We will help you. Thanks!
Please check i have send email from numantahir1@gmail.com
Is compatible with 2.3.6 ?
Yes our theme compatible with 2.3.6. Thank you.
Hi, does your the support bundle product and if so is there a demo page?
Yes, the theme support bundle product, you can refer this link: http://blueskytechmage.com/complex/en/women-s-woolen.html
Hi there! Can we have a PSD set together with the theme on purchase? Or we can buy it separately in some way. Want to use them for interface adjustments in the future. Plese, let me know.
Hi, please send a ticket via email: mageblueskytech@gmail.com. We will help you. Thanks!
Hi,
The theme looks amazing. I would love to buy it, if RTL is supported (or if you plan to add RTL soon). Can you please clarify?
Thank you
Hi, Thank for interested in our theme! We are planning to do it and it will be finalized soon.
Great. One last question: Does it come with full demo package (including all original images)?
Yes, we have included all in our package.
How can I contact support? i’ve a few questions. I sent a request via the support form & also via email but never got a reply. Thank you
Hi, please check your email.
I bought a theme, I like it, but after installation, the Instagram widget does not work. How do I set it up? “This is free version of our widget. HTTPS is disabled for free widgets. Please upgrade this widget to enable HTTPS on your awesome website!”
Please send ticket via email mageblueskytech@gmail.com, we will check this for you.
Hi, I am trying to show home bannder on magento 2.3, as there is no page layout xml update in this version, how I can show in top-home.phtml
Hi, please send a ticket via email: mageblueskytech@gmail.com. We will help you. Thanks!
Hi, is this theme compatible with magento multi vendor extensions?
Hi, Yes, our theme support multi vendor extension.
Can you confirm to me if this theme has this two functions: 1 – Frontend Builder. 2 – Product tabs for homepage.
Thank you
Thank for intersested in our theme! 1. We don’t using Frontend builder but you can easy customize it. 2. Our theme include product tabs and more module.
Hello, please send the server setup requirements for this Theme. PHP version, etc. Thank you.
Hi, Thank for interested in our theme! Please check magento requirements: https://devdocs.magento.com/guides/v2.4/install-gde/system-requirements-tech.html
Hi, I have mentioned earlier, this comment is just to remind you to kindly prioritize the development of Right to Left layout as this is much needed in the Middle East market.
Thank for you feedback. Please send ticket via email we will support for you.
Is there any update on when this will be ready for Magento 2.4?
Yes, We updated Magento 2.4 version, Please download the latest version.
RTL Support is available ?
Hi, Thank for interested in our theme! An reply email has been sent, please check you inbox.
Hello, I really liked this theme, I’m almost ready to buy it. There is one question about the product card: are there settings in this template that can be used to switch product parameters: size, color (with photo change), material ….? Or will it be necessary to install some additional plugin? Thank you.
Thanks for interesting our theme, yes our theme support this.
Hi, it is indeed by far very good theme, I have almost bought it, one thing stopped me from buying it right away, there is no Right to Left layout. Are you planning to add one Right to Left layout in near future? I liked the Layout 01 and 05 and wish to have Right to Left for either of them.
Thanks for interested in our theme! Yes, We have plan make it and update soon.
Hi, my Magento version is 2.4.0, will this theme work with it?
Our theme working on Magento 2.3.5. We’re upgrading to 2.4 and update soon.
Hello, does your theme support 2.3.5 and can it be used on a multistore?
Hello, Yes, Our theme support magento 2.3.5. It can be used a multistore. Thanks!
I have recently purchased you theme and i have install step 2 QUICK-START PACKAGE. I have getting some problem i have unable upload any image in slider i have getting error wrong file.
Pls contact us via email: mageblueskytech@gmail.com we will check for you.
