13535 comments found.
Hello I purchased the theme & installed is properly but i am facing issue after installation when i click on customize under theme option no menus shows in that section but when i disable thim core plugin it shows but not complete partial menus shows under that section what to do
Hi cnshosting,
Please create tickets on the Forum and we will check it out for you. https://thimpress.com/forums/
Sincerely
I asked for PSDs like others here, but was flatly refused by ThimPress. They will will not help you with files for design.
Hi ignatiouR,
Sorry, but we can’t share it with you.
Sincerely
Please see here https://prnt.sc/tzanbd, we have description clearly we don’t have include PSD with theme
The wpbakery page builder backend editor is not working on my website sbs.ac.in , urgent to check the bug on eduma
With this case, you can create a ticket on our forum’s support. Our support team will check and give you a solution asap
Hi EasyNotes4UAcademy,
We have checked and they are working properly, you can check again.
Sincerely
Can course purchase be made without customer login? kindly help me remove login while purchase
that is can not, customer need login to can buy course
Hello team, I have a google tag manager script that needs to be added to the website. Kindly guide me on how to go about this. Does this require a plugin? or can it be added as an element? Please advise.
if you need to add the script to header and footer of theme, you can use this plugin https://wordpress.org/plugins/add-custom-codes/
Good Morning. Congratulations on this job, it’s a great template. I wanted to ask you if you are so kind, why is the contact form for registration broken? https://spatermal.es/ Thank you very much!
Hi josefdelatorre,
Your support license has expired. Please renew your support license to get best support service.
We have visited your website and see that the broken reason is from the slide you put there.
About this issue. You can send us an email to suppport@thimpress.com, we will try to help you.
Sincerely
Hi, is there any options for course variation in the theme.
Hi YogaMea,
Could you please tell us more clearly?
How variation do you want?
Sincerely
Hi there
Quick question before I purchase, are the WooCommerce and Courses purchase plug-ins integrated? I wouldn’t want 2 checkout points, I’d like to see all purchases (from the shop and courses) in one basket.
Hi ShamimNong,
Sorry but we don’t have that option now. Our profile page only shows purchased courses.
Sincerely
hello, my site is displaying this in the URL: https://aischoolofindia.com/?doing_wp_cron=1597234992.2001719474792480468750 Kindly help me remove this
Hi Unlocltd,
Please update our “Paid Membership Pro add-on for LearnPress”. We fixed it in the latest version.
Sincerely
It does not show any update option.
Hi Unlocltd,
Please create a new topic on our forum. We will try to help you.
Sincerely
Dear,
I have issues with the theme.
I have all most the time full 100% of Physical Memory Usage & I/O Usage showed on my cpanel.
I tried all the ways i know to solve the issues but without any success.
i did deactivated the plugins, Caching, optimizations, reinstall WordPress …etc.
The problem is not solved.
Could you please help me?
Hi DesignNano,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
Delete
There is an image which appears on this page http://sbs.ac.in/admissions/, I never used this pic https://prnt.sc/txrj3z in the whole of my site and page, still, I don’t know from where it’s coming or appearing on my this page, I checked each and everything, editor, everything, but didn’t found this image anywhere, but I don’t know from where still it’s appearing on my this page.
Hi EasyNotes4UAcademy,
We have responded to you on the forum, please check back.
Sincerely
Hi EasyNotes4UAcademy,
Your support license has expired. Please renew your support license to get best support service.
About this issue. Please send us an email to suppport@thimpress.com, we will try to help you.
Sincerely
Hello, I’m not seeing google maps. The API is set up correctly. I have the latest version of the theme. Please, give me an advice. Thank you.
Hi jankudla,
You can try the solution in this article https://codeless.co/generate-the-right-google-map-link/
Sincerely
Hello, I know this solution. Your widget not working?
Hi JanKudla,
Our widget is still working well. If you still want to use our widget, please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check your issues.
Sincerely
Are there any database tables we need to delete periodically? For example the actionscheduler_logs table has 3250 queries.
Hi TRcowboy,
There are no tables that you need to periodically delete. If you delete it then I am not sure the functions will work properly
Sincerely
Hi MBA_Rendezvous,
Thank you, we will review it.
Sincerely
Hi,
Since one of the last updates, our students can no longer access directly to our lessons.
We use LP PaidMemberships Add-ons and our courses are all free but we have different memberships in order to give separate courses to our students.
Before one of the last updates, our students could access to our lessons by going to the curriculum tab of a course and clicking on the desired lesson. They had a direct access to the content of the lesson. But now when they click on the lesson they just see the enroll course button (+ an error message) which is annoying.
Is there a way to automatically enroll the course when they click to one lesson on curriculum tab ? I specify that the students in question have access to the course from the add-ons PaidMemberships LP.
Thanks by advance.
PS : I did not find this change in your theme changelog otherwise I would not have updated the theme for the moment.
PS2 : If I check the “No requirment enroll” checkbox I still can’t access to the lesson from the curriculum tab, when I click on one I just see an error message saying that I don’t have the good membership to see this lesson (which is wrong).
Hi aryup,
Your support license has expired. Please renew your support to get best support service.
About this issue, please send us an email to support@thimpress.com. We will try to help you.
Sincerely
Quick update, I just disable the ” $can_view_item != ‘not-enrolled’ ” in the content-item.php file and that did the trick for now. But I don’t think that our school is the only one to use the theme like we are and the checkbox “No enroll requirment” is not working at all, at least with LP PaidMemberships add-ons.
Hi aryup,
Our “No enroll requirement” feature is for free courses if you enable it, and it’s still working well.
Sincerely
I can assure you that the functionality “No enroll requirement” does not work well with the PaidMemberships LearnPress add-ons (yes it disable the enroll button but the lesson does not appear, we still get an error message even if we are in the good membership). I point it out for you, I was able to modify the code to solve my problem so it doesn’t impact me too much. It is for you. Best regards.
Hi aryup,
Thanks for your respond. We will absorb it!
Sincerely
Pre-sale question: I am interested in a template, but a very important feature for me – affiliate. I see that you plan to implement (Affiliate add-on for LearnPress), when can we expect that?
Hi mariuslt,
We cannot give a a certain time. That plan is on hold status for some reasons.
Sincerely
How can I open a lesson to users with code with profile – orders – order key?
how can i do key code
Hi TRcowboy,
I’m sorry, it’s the function in error, we will remove it in the next version. You can go to Learnpress -> Orders to create orders for your students
Sincerely
I printed cards for this, my friend 
thank
but I need to edit the profile / orders section. I will add a form. Where can I do this? Otherwise my cards will be wasted. They will send me the code written on the card. I will teach them too.
Hi TRcowboy,
Can you description more than what do you want? If you need change orders of the student, you can go to Learnpress -> Order -> Find order of student and change it!
Sincerely
I’ll remove the order key field from the profile> orders section. I will add form instead. How do I do this?
Hi TRcowboy,
Our profile page is a shortcode so you cannot edit it!
Sincerely
Man, I just printed a card for the key code feature. I was going to physically sell these cards. Now you say that the orders page cannot be edited. :((( (!)
I absolutely have to edit. I’ll just remove the keycode field and add a form.
Hi TRcowboy,
I’m so sorry but you really can’t edit the profile page!
Sincerely
Please do not uninstall this in next update. Give the possibility to edit this field or add a form. With this form, let’s open a lesson to someone to whom we have given an order key.
Its more than 5 Days, My ticket is not replied on eduma forum https://thimpress.com/forums/topic/grade-school-demo-menu-it-out-of-the-page-layout-and-logo-is-also-not-in-good/ how log it will take more.. . unexpected …
Hi EasyNotes4UAcademy,
We have responded to you on the forum, please check back.
Sincerely
Hello,
I could not translate the tape under a course which has:
Overview , Instructor , Reviews
it seems that it’s not in the theme files.
Where its source?
Hi DesignNano,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
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