8659 comments found.
*Adding here so may help other buyers
Hi,
The Slider Revolution plugin is coming under our theme license.
Please note, All the plugins which are not free come under our Extended License, so you don’t need to pay for their license to use them. Some of them might have messages requiring activation, but they are already activated on our side. No purchase code needed. When using them under our license you will need to wait for the plugin updates in our regular theme updates. If you want to be able to auto-update them from wp-admin, you will need to buy your own personal license for that. However, we always include the latest versions of the plugins in every update of the theme.
regards
Thank you. Is there a code available or we need to buy to get premium locked features of Revolution?
In order to get the premium features of the Revolution Slider, please purchase the plugin license separately.
regards
How can I edit the registration fields? I need to add something to it. Also, my site users see this https://prnt.sc/u0f8f3 instead of https://prnt.sc/u0f8x1. What could be wrong?
Hi,
LMS Login page isn’t a simple page. It is generated by the MasterStudy LMS plugin. You can change it only by modifying this template – ”.../wp-content/plugins/masterstudy-lms-learning-management-system/stm-lms-templates/stm-lms-login.php”
Also, please make sure that you are using the latest version of the theme and all the required plugins.
regards
Is it possible to make the site use a different login page aside from the one you created with the theme because the one generated seems to malfunction and your team refused to help out.
Sure, you can realize your request by modifying the theme files.
Please note, What you’re asking for is actually customization of the item, which unfortunately is not something included in your support purchase. You can read more about the definition of support here: https://themeforest.net/page/item_support_policy
regards
Please I want a refund. I cannot buy this theme and I will not be able to use it for a day. I will complain, but I will receive a shitty response. I want a refund. Buying this theme is a serious mistake. I have submitted a ticket about my problem but your response is of no use. If I even try to explain further the issue, it will take you days to reply. The registration form does work. I WANT A REFUND!!!!!!!!
How can I remove the membership badge on the course or at least change it to something else. See what I am talking about https://prnt.sc/u0hujq
The comments section on ThemeForest is only for the presale questions by default. All the created tickets in our ticket system will be checked according to the created ticket ID queue and your ticket is an exception. Kindly wait and if you have additional questions according to the theme options you need to write directly into the ticket.
The Badge will be set when the course doesn’t include a one-time purchase. So the course is available only as membership plans. You can activate the One-time purchase via editing the single course from the backend -> course settings -> course price section -> https://prnt.sc/u0pd0v
regards
how can i add zoon session to course ?
Hi,
Please follow this manual in order to create zoom meetings: https://docs.stylemixthemes.com/masterstudy-theme-documentation-legacy/masterstudy-pro-addons/zoom
regards
i think the tutorial not updated i can’t see it on the lesson type zoom conference
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
sir i m using first time your theme how i find Theme Registration Token Plz Help me to find code
Hi,
Please follow this manual in order to generate the theme token key: https://docs.stylemixthemes.com/masterstudy-theme-documentation-legacy/getting-started/demo_import
regards
Hi,
Is there any way to make sure that students are watching our lessons completely. Because when we start the course, ’ COMPLETE’ button displays below and it is very easy to continue to next lesson. Is it possible to make sure they continue that lesson for a period of time. Suppose the lesson have 10 minutes video, the student must stay at least 10 minutes total. Is it possible ?
Hi,
There is no this kind of option in the theme. It needs to customize the theme templates to realize your request.
regards
Does this theme support this plugin?? https://codecanyon.net/item/ultimate-membership-pro-wordpress-plugin/12159253
I am already using this plugin, so I don’t want to migrate to Paid Membership Pro
Hi,
In our theme, we have implemented the Paid Membership Pro plugin. We did not test the Ultimate Membership Pro plugin with the theme.
Feel free to contact us if there would be any other questions.
regards
Is there any chance to use that plugin? Or yout theme is made for paid membership plugin only, without this plugin theme will not work??
The Paid Membership Pro plugin is recommended plugins is you wish to use the subscription options. The theme will work without this plugin also. As we mentioned before the membership option in the theme is integrated through the Paid Membership Pro plugin, we did not test the option with another similar plugin.
regards
Ok thanks. I installed the Free LMS plugin to test the full system. But, I found the login popup, can I disable it? I already using a custom login & registration page as my website’s need.
Hi,
LMS Login page isn’t a simple page. It is generated by the MasterStudy LMS plugin. You can change it only by modifying this template – ”.../wp-content/plugins/masterstudy-lms-learning-management-system/stm-lms-templates/stm-lms-login.php”
It needs to customize the plugin templates to change the register popup to another.
regards
Hello ,
I want to know how a Teacher can know his profits without Paypal ?
An example of profits from buying through bank transfer or otherwise !
All Arab countries do not have Paypal ! 
Hi,
The Statistics feature works independently from the Payouts feature. So your instructors can review their profit even if you don’t set up PayPal in the Payouts settings.
In this case, you need manually pay for your instructors and complete the Payouts.
regards
how ? can pay manually ? How does a Teacher know their profit?
This is not the theme or the LMS plugin related option. It depends on you, how to pay manually
regards
please how the instructors can review their profit
Instructors can review their profit on their profile page. You can review it here – https://stylemixthemes.com/masterstudy/financial-system/
regards
It seems there is problem in video url in lesson for 3.6 masterstudy theme
even i used correct video embed link
Hi,
We do not have any restrictions on the video lessons in the latest version of the theme. Please make sure that you are including video lessons properly. We recommend you to have a look at the following manual -> https://support.stylemixthemes.com/how-to-add-a-video-to-the-lesson
regards
I cannot update the lesson to my course.
Hi,
Make sure that you are using the latest version of the theme. Here is a manual to update the theme -> https://support.stylemixthemes.com/how-to-update-a-premium-theme
After it, update all the theme external plugins as well under the appearance -> install plugins section. We do not have such kind of restriction on our end, we recommend you to recheck via deactivating all of your site extra and caching plugins
We recommend you to recheck via creating a fresh course from a scratch
regards
How can a teacher know his earnings without Why Statistics and Payouts don’t work manually without Paypal Most of the Arab countries do not have Paypal What should i do now ! How can a teacher know his earnings ?
Hi,
The Statistics and Payouts work only with PayPal by default. For more info please have a look at the following manual -> https://docs.stylemixthemes.com/masterstudy-theme-documentation-legacy/masterstudy-pro-addons/lmspro_statistics_payouts
regards
I want to know how a Teacher can know his profits without Paypal
The Statistics feature works independently from the Payouts feature. So your instructors can review their profit even if you don’t set up PayPal in the Payouts settings.
In this case, you need manually pay for your instructors and complete the Payouts.
regards
how ? can pay manually ? How does a Teacher know their profit?
The Statistics feature works independently from the Payouts feature. So your instructors can review their profit even if you don’t set up PayPal in the Payouts settings.
In this case, you need manually pay for your instructors and complete the Payouts. This is not the theme or the LMS plugin related option. It depends on you, how to pay manually
regards
i get i white page when i try to add a new course on lms manager page
Hi,
Make sure that you are using the latest version of the theme. Here is a manual to update the theme -> https://support.stylemixthemes.com/how-to-update-a-premium-theme
After it, update all the theme external plugins as well under the appearance -> install plugins section. We do not have such kind of restriction on our end, we recommend you to recheck via deactivating all of your site extra and caching plugins
regards
i found the problem it’s from the translation file and I fix it thanks
but i have another problem with the PDF certificate i’ts not showing anything because it’s arabic and i need control it and change the PDF format type
The PDF Certificate doesn’t support currently the Arabic scripts. Our developers are working on it currently. We hope in the future updates certificates will support Arabic fonts as well
regards
Hi I bought this theme, I have the license certificate and purchase code. I used my personal email to register in your website for support, but I can’t remember the email I used to purchase the item in themeforest, do you have any way to know the email I used in themeforest? I sent emails to envato, attaching the license certificate and they say they can’t tell me the email. Who else can have the license??? Can you help me with this please? Thanks!
Hi,
The username is linked to the Purchase Code and comes from the Envato server. We noticed that you changed your username on Envato. Please log in to your account on our website and go to the Profile > My Subscriptions. After, put your purchase code in the appropriate field and click on the Update Subscription. That will synchronize your account with the details on your Envato profile.
regards
Hi i purchased this theme long ago planning on working with it. can i know if there is a possibility to bloque registration or limit it to the student i want !! like i have student and teachers irl and i want them to use the website for extra courses for free for the student i already have in my class (irl) and to communicate between them so if a teacher can create a courses and assign it to some student or a group of them and maybe also bloque registration and give student unique account created by me so i dont have 10000 registred student lol
Hi,
Unfortunately, there is no such option in the theme by default. It needs to customize the core templates of the theme in order to realize your request.
We will try to add this feature in our upcoming theme updates.
regards
hum but i can put payment as cash and accept only the student registration i want for certain courses i think it can work like that no ?
What you’re asking for is actually customization of the item, which unfortunately is not something included in your support purchase. You can read more about the definition of support here (https://themeforest.net/page/item_support_policy) or alternatively you may wish to contact our theme customization (https://stylemix.net/~service8922366) department who offers this kind of service for a reasonable fee.
regards.
Hello If I upload the Distance learning demo, Will the instructor profile page look the same as with the demo?
Hi,
Sure, the demo page will be the same as on the demo layout.
Feel free to contact us if there would be any other questions.
regards
Hi is there a way to add a “recommended for you” section? Also can individual teachers create their own Zoom lessons which students then receive links to etc.?
Hi,
instructors allowed to add Zoom Meetings. Please read more here: https://support.stylemixthemes.com/manuals/masterstudy/#zoom
There is no this kind of option in the theme to display the “recommended for you” section? right now. We are planning to add it in the next updates of the theme.
regards
Thank you for the reply. When is the next update going to be? Also is there a way to add a calendar booking option for the Zoom lesson and does the lesson show in the student backend (reminders etc)
You are welcome!
We can not provide exact date of update, as some improvements may take more time than it was planned.
We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities into the theme in the future updates of the theme. Unfortunately, we couldn’t provide any detailed information about future updates.
Feel free to contact us if there would be any other questions.
regards
Thanks you did not reply to my calendar question?
We are not able to update the theme only according to your personal requirements. It will take some time to gather all the customers’ requests and analyze them for our project managers. Alternatively, we can recommend you to contact our theme customization department -> https://stylemix.net/~service8922366 in order to build the theme according to your personal needs for a reasonable fee
regards
Hi how can i integrate a zoom lesson on the front end for teachers to choose as a lesson option? currently i see none.
It seems you missed or skipped one of the main parts of the provided manual in our first reply. Please don’t ignore our manuals and read them carefully.
You need to select a Zoom Host account for your instructors via editing their profiles in the Users section.
regards
Hi,
I have issue if i enable LMS PRO plugin, user unable to register. the register button keeps hanging forever.
If i disable LMS Master Pro Plugin, leave only Master LMS Pro. then user able to register.
I have submit ticket
55191
55191 ticket number
Hi,
Please make sure that you are using the latest version of the theme and all the required plugins. Also, we recommend checking the issue by deactivating all extra plugins.
Please wait, our support team will reply to you as soon as possible.
regards
hi, Great theme overall. I want to buy theme. I have one feature request(i don’t know if this feature is available or not). can i have date select option in “online course(live session)”? if the same course have quota for 10 days and i want to give option to student so he/she select the date for same course which starts three times in month for their time availability.
I am giving you the example url : http://www.nicdarkthemes.com/themes/education/wp/demo/university/product/construction-systems/
please reply me asap. also please tell me if the same feature is available in android app?
Hi,
Thanks for your feedback.
There is no such kind of option in the theme. It needs to customize the theme templates to realize your request.
To realize your request you can use the eRoom pro plugin where you can set the start date of the meeting/lesson and after the lesson end it would not be available: https://support.stylemixthemes.com/manuals/eroom/#eroom-purchasable-meetings-addon/
regards
Thank you for reply.
As you suggested, with this plugin i can list my meeting/course sessions like the given link’s course page( I can put date drop down or multiple dates), Right ?
Please have a look at this link in order to learn more about eRoom plugin-> https://docs.stylemixthemes.com/eroom/getting-started/meetings-reports
Feel free to contact us in case of additional questions
best regards
M trying to raise a ticket but it says ””This purchase code has already been used.””” I have 5 months left for support. Why m facing this. How to resolve it.
Hi,
Under this user name “ravinder_singh_2020” we have detected two users on our ticket system (https://prnt.sc/tzazip ). Please check if you have already opened an account with your purchase code.
regards
It worked, Thanks. can you help me with my problem. Masterstudy LMS. Login or register popup problem. After putting all info in register popup, clicking on register button does nothing. it stays there only. i have tried 3 different pcs and all kind of browsers.
You are welcome.
Please make sure that you are using the latest version of the theme and all the required plugins. Also, we recommend checking the issue by deactivating all extra plugins.
regards
Thank you for your prompt responses.
I just checked on some systems the registration works perfectly but on one of our client and on our system register button doesn’t do anything. Any suggestion would be much appreciated.
I have raised the ticket for the same but usual response time that take is 24 hours. And i know you understand it and provide the ways i can go through to set it right.
I Just checked its all working when i used VPN.
Please Guide why is that and how can i use it normally without VPN.
Thank you for creating ticket, our support team will check it and will contact you asap
regards
Today I bought a theme I installed it in my wordpress and they do not install the demos because I already opened a ticket 3 hours ago and support does not help me.
Hi Dear,
Please make sure that your website PHP configurations are meet requirements:
max_execution_time 600
memory_limit 256M
post_max_size 128M
upload_max_filesize 128M
php_version (recommended 7.0 or higher)
Then reset WordPress, activate the theme, and re-import the demo one more time.
Please note, We respond to tickets within 2-3 days. Also, you have been informed about it when you opened a ticket by email. Moreover, we respond to tickets within 2-3 days. Please wait, our support managers will reply to you as soon as possible.
regards
Hello Please my instructors can’t find any add course button on the front end. Please what is going on? Also my user dashboard looks different. Picture attached below. https://drive.google.com/file/d/1nkezQ6mPKDCHcnTYJOYcT7sF7UFheFfk/view?usp=drivesdk
Hi,
Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/
regards
