488 comments found.
Hi, I have purchased your wordpress themes “Hotel Wp” after book the room when i click checkout button next option not coming so ?
Hello bscit320,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then, visit the forum: https://thimpress.com/forums/forum/hotelwp/ and create your theme. We will examine your issue.
Best regards
Hello Is your theme up to date for worpdress 5.6? Thank you and happy new year
our theme updated for WP 5.6
Thanks
Hello, I want to ask few questions
1. I have a hotel with multiple branches website done with wp bakery visual composer, which I want to change the theme, does this theme support hotel with multiple branches?
2. If yes, is it possible to connect each hotel branches with their rooms to the Main Menu? Or Bakery visual composer page builder elements to build pages for each hotel branch and display only only the branch rooms? But if No, can support help me fix that?
Thanks
1. Sorry, our theme does not support affiliate.
Hello I never asked of affiliate and I doubt if you read my simple question.
I’m so sorry, Our theme does not support multiple branches
Hi,
The payment means are not displaying in the block on the checkout… How is it possible?
https://www.lacannelia.com/hotel-checkout-2/Best regards,
Clara.
You need go to Woocommerce -> Settings -> Payment -> Enable any payment method -> Save then recheck Go to WP Hotel Booking -> Settings -> Woocomerce -> Enable -> Save
Hello, are you just selling the booking plugin. Thanks
Hi the_buzy,
Our hotel plugins are all free. You can search and download them on wordpress.org
Sincerely
but yours is good, I love it, which one do you use?
Hi, None of my payment mean is displaying in the payment method section in the checkout. How is it possible? Regards, Clara.
Hi primat,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
an you synchronize with booking.com and expedia.com 2 way so that both sites the external booking site and our site would get show the same availability to avoid overbooking. if yes can this be done for categories of rooms i.e. you have 5 single bed, 4 bed and 4 double bed rooms
Hi lisandi,
Our system doesn’t synchronize with those systems now.
Sincerely
Compliments on a lovely Theme.
Can I customise the Template to function as a Online Hotel Booking Portal for multiple hotels ?
Hi Peaceonearth,
We don’t have that feature now.
You only can create rooms and add the location of your hotels to the description.
Sincerely
Hello, there’s something going on with your Ticket system and it keeps throwing us to the Forum where it asks us to login, while we’re already logged in. We have a problem with the icons on the site, they don’t display at all.
Hi fcnet,
Please try again with an incognito window.
Sincerely
How to integrated local payment into the checkout
Hi eiswaheed,
You can go to your Dashboard => WP Hotel Booking => Settings => Checkout => Offline Payment, and write instruction for the Local Payment. ttps://prnt.sc/u37dhd
Sincerely
Hi, i’m searching for a theme like this, but i need to know if it is posible to synchronize the bookings with other platforms (rbnb, booking.com… ) exporting ti ics cal.. or something it will work for me even manually. Thanks
One more thing, i’ve noticed it has language selector, does it come with some multilingual plugin? Thanks
Hi nrd2017,
Sorry, but our theme cannot synchronize bookings with other platforms.
We support WPML but it is not included with the theme.
Sincerely
Hello there, is it possible to build a site like turo.com by using your theme? Turo.com is like Airbnb version for car. Where car owner will list up their car for share and customer will land their car for certain time and return the car then left the review. I am wondering if all of these functions are possible to deploy
Yes, you can to do it with our item
i customize my website page with elementor, but why when i publish the page the display is different. The font, the header, the layout, and color totally different.
why?
With this case, you can create a ticket on our forum’s support. Our support team will check and give you a solution asap
How does it work with woocomerce? Do you have any demo with it working?
Hi aivan88,
You can make payment with the payment gateways supported by WooCommerce.
We don’t have demo with it.
Sincerely
Presale question : Hi, can I use braintree payment gateway with this template ? if yes, will i be able to chose a deposit percentage ?
Hi Hagion,
You can use payment gateways supported by WooCommerce.
We don’t have deposit feature now.
Sincerely
Hi,
Could you please tell me how could I recover the icons I have lost from my site? Please check this >> https://tinyurl.com/ybntofpy
Thanks in advance, INA
Hi Cioka,
Please send an email to support@thimpress.com with subject “Cioka – Hotelwp Support” we’ll help you check it.
Besides, please consider renewing support.
Hi,
Does the theme has any configurations about guests such as children, 0-2 age baby etc ? Or just has the number of guests ? If it has the configurations i’ll buy it immediately.
Thanks.
Hi ercangurevin,
Please create a new ticket on our forum: https://thimpress.com/forums/forum/hotelwp/ we’ll help you.
Hello, I purchased the theme.
Is possible activate ”sticky header” when i scroll down (default only is shown when you scroll to top). I tried to insert your additional CSS:
.site-header.sticky-header.affix.menu-hidden {-webkit-transform: translate(0,0); -moz-transform: translate(0,0); -ms-transform: translate(0,0); -o-transform: translate(0,0); }
But it does not work.
Can you help? Thank you
Hello,
Can you help me please?
Thank you
Hi scrigno1,
Please create a new ticket on our forum: https://thimpress.com/forums/forum/hotelwp/ we’ll help you check it out.
Hello!
[Pre-sales question] Not sure if anyone has asked already:
1) I’d like to know if it’s possible to create 2-3 category levels. ( Country > City > Street / Building Name ) -> (ref: https://paste.pics/8D8QY)
2) Is it possible to fully customize the header area?
3) I’d like to know if it’s possible to display the categories like this screenshot (https://paste.pics/8AYE4) on the homepage. (1st level category selection > 2nd level category thumbnails)
I hope this makes more sense.
Thanks in advance!
Hi melsdenz,
1. Yes, you can create category levels.
2. Yes, and if you need any help, we can support you.
3. Sorry, but we don’t have that layout option.
Sincerely
Hello!
Thank you for answering my queries.
Just to double-check, location/category levels is not supported?
With thanks!
Hello again,
So sorting of available units is not possible. Noted on this.
What about multi-currency and multi-location? Is it possible?
Hi melsdenz,
You can sort courses.
Sorry but multi-currency and multi-location are not supported.
Sincerely
Please I have found another big issue, once you made a payment, the room is still available! This is very urgent! Please check the item support!
Hi LucianaGraphic,
We’re working on your site. Please continue to discuss with us on forum.
thanks, I appreciate your quick response, but please this is very urgent. Thanks again
Hi LucianaGraphic ,
We’ll try to fix it asap.