989 comments found.
Hi, How can change the search category in the header search bar?
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I can’t write my message. I sent you a picture.
Hi
Sorry for the issue you have faced. Please check our latest demo from here https://demo.xpeedstudio.com/marketo/grocery/
Regards
Does it support WP BAKERY page builder?
Hi
This is built with elementor page builder. Most flexible page builder
Regards
Is it compatible with WP Bakery (Visual Composer)?
NO
How To Update Themas
https://prnt.sc/u3wrb8Hello guys,
Here are the issues I am having with the Marketo theme:
1. After creating a Child theme and creating a header, I noticed the WordPress Customizer no longer works for the headers/footers and when I decide to use Elementor, I have items that cannot be deleted like social icons underneath the footer logo.
2. The Vendor Registration page is not available
3. The Vendor Page with the URL: http://burentis.com/vendor/pu-antu/ is broken
4. When view author is clicked, the page becomes broken
How do I fix these?
How To Update Themas
This theme is extremely slow. I recommend everyone to be careful before purchasing this theme. It has given me a very big trouble.
Stop spamming without ask support to our support team in our support desk. We have told you to contact our support team. But you are just abusing the comment section.
Open refund request https://themeforest.net/refund_requests/new
I am not spamming i am facing the issue and its creating a big mess for me here right now. I have no interest in spamming your theme. It a genuine and true feedback that i am facing right now.
What is this then? https://a.cl.ly/rRu7GY0N
That is not called spamming. That is the true feedback.
Bonjour, nous avons un bug sur la page “Vendor Biography” avec le thème MARKETO et le plugin DOKAN. Le contenu s’affiche en doublon et le footer se décale à gauche. Avez-vous une idée du problème ?
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Il ya un bug sur la zone de texte au moment de décrire le problème lors de la création d’un ticket dans votre centre. Le texte saisi ne reste pas, car le message générique de la zone réapparait à chaque fois (“Please describe your problème here.”), en faisant disparaître notre texte explicatif du problème. donc c’est impossible de finaliser le ticket : https://support.xpeedstudio.com/support-center/ticket/new
Please write message in english you can use https://translate.google.com/
There is a bug in the text box when describing the problem when creating a ticket in your center. The text entered does not remain, because the generic message of the zone reappears each time (“Please describe your problem here.”), Removing our explanatory text of the problem. so it’s impossible to finalize the ticket: https://support.xpeedstudio.com/support-center/ticket/new
Woocommerce has updated to 4.4.0 , please update the theme accordingly , thanks in advance
Please update the theme. We have already compatible with latest version of woocomemrce.
Regards
where we will past Purchase codes
NO need to past purchase code. It will require to contact us on our support desk.
Regards
Pls active my theme
Please follow our theme documentation how to install the theme with demo content install.
https://support.xpeedstudio.com/knowledgebase/where-i-will-found-theme-documentation/If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Bonjour Je voudrai payer ce thème mais je me demande si ça supporte toutes les monnaies . Je suis en zone CFA. Et aussi savoir si c’est compatible avec woocommerce
Hi
Yes its support all currency and its built with woocommerce.
Regards
Merci
Hi I have purchased a marketo theme today but i feel the theme is too slow. Could you please guide me through this.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
This is not a general inquiry i am having a big trouble with the theme speed here. I tried 1000000 ways to optimize the speed but theme is very slow and makes my entire dashboard very slow. The problem is not with the pluggins. i tried checking it all individually. the problem is with the theme. once i activate the theme it gets extremely slow. I need some serious help here., because it the project for my client. and i cant be giving a slow speed e-commerce website.
Not only that to install a demo after activating the theme takes fore than 30 mins to get installed,, i first thought its my server issue i screwed them but no it was the theme issuse. Either help me fix it or refund my money back to me. I have used more than 60 ecommerce theme in my career never seen so slow performing poor theme
I told you this is just basic and general comment or pre purchase questions for this item not for support like this.
If demo content install takes 30 Min this is definitely your server issue. Demo content should be install within 5 min maximum.
Either contact our support team or open refund request.
Regards
Excuse me you are not understanding the point here. Its not my server issue. I have tried using twenty twenty theme with all your recommended pluggins. But when the i start installing your demo content that its their where the things gets messed up. It very slow. Its not my sever issue. I humblly request you to solve my issue.
I also understand the server issues problems. Its your demo content. That is having some sort of issue which i have not experienced in any other themes before.
I have watched you documentation video for 10000 times and try to resolve it and you tell me its my server issue. I also know the fact about the sever issues.
I Told you multiple times to contact support. But you are just spam in comment section. We have approved your refund. Buy another theme
It is work with alidropship woo plugin?
It should be work fine if this plugin work fine with default woocommerce features.
Regards
Does it works with Yith multivendor plugin?
We still not tested this but our theme work with Dokan, wc vendor and wc marketplace
I have purchased this theme but haven’t used it anywhere. Now when i install and try to add the demo content, i am unable to do so. As i didn’t use the theme there was no way i could use the support, and now the support for this item has expired. I feel so helpless now. Kindly advice how i can install the demo content. This is the error message i am getting – The execution failed. Please check error.log
Hi Please increase your server PHP details. If you don’t have an idea about it contact your hosting provider. They will do this for you.
Php version 7.2 or higher
upload_max_filesize = 128M
max_input_time = -1
post_max_size = 128M
max_input_vars = 8000
max_execution_time = 500
Memory limit = 512
My hosting provider is of no help, as they want me to upgrade by paying extra which i m in no position to do so. This this the only way around. If yes then there is nothing i can do with this template then.
Please use different server like siteground or bluehost
Wordpress recommend those hosting companies. Which are optimised for wordpress
Guys: this ticket is about support. A ticket was submitted THREE WEEKS AGO. It went through. I checked! SO I WAITED and then went inside support, my ticket was gone. Missing. KAPUT. What is happening here? I am now going to post this support here. My website is Marketmerry.com – on the MENU, there is a link to VENDOR PAGE. A clikc links to this: https://marketmerry.com/store/admin/ which shows Error Page 404. I want to know what that is – and why it is showing error. I need this done asap. Thank you
We have an issue in our support desk and we lost few tickets in 22-26th last month. Can you please create ticket again . Our team will reply within 24 hours.
Regards
1. Did you make an accouncement to your customers? 2. Will this happen again? 3. How are you going to ensure that your customers won’t be waiting ducks again? You obviously did not inform your customers. How will we know this time our questions will stay? And by the way – no apologies for that? I run two companies, if my staff ever fails to apologize for this error – I would have gonr ballistic and fired his ass. And I am sure, that if something like this happens, you expect an apology for my errors. I am not playing games, 3 weeks of nothing and then being told this without any noptification, and then asked to do it all over again without any hint of apology DOES NOT CUT IT. I expect a reply after I DO ALL OVER AGAIN within 24 hours. Thank you.
Hi
This issue due to the server upgrade process causes. we have fixed this and never will be the same issue again. And we take backup in everyday data.
Sorry for the inconvenience.
I want to buy thus theme, but i dont know if later i have to pay again. Or is one pay for life? for 1 site? and the Theme Updates too?
Hi
You will get lifetime update. And 6 months support. After 6 months if you need support you can buy support.
Regards
Just now i bought you template I have siteground hosting did it free for installation
You can install our theme without any issue. Just follow our theme documentation. https://support.xpeedstudio.com/knowledgebase/where-i-will-found-theme-documentation/
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Can We change Maldives Carrancy ރ to MVR
and where we past Purchase codes
Yes, you can change the Carrancy.
You don’t need to add Purchase codes. Just use as it is.
Regards
Carrancy will change but symbol are not update i need change ރ to MVR pls heip me to change symbol
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I submitted a support with Ticket #48520. Theme is refusing to install cos demo content not installing well or plugins not activating
Due to national holiday our team was in vacation. And from next day our team will check and assist you within 24 hours.
Regards
You responded wit this: upload_max_filesize = 128M
max_input_time = -1
post_max_size = 128M
max_input_vars = 8000
max_execution_time = 500
Memory limit = 256
On my local server, all of this are increased. But Demo content just stops installing without any error message. I have done this more than 12 times till i have to buy a new theme. and it takes you days to respond
Hi
Can you please update the theme and install it on your server. or any staging site so we can investigate the issue of our end. our support team will assist you within this.
Regards
i got this error trying again Fatal error: Arrays are not allowed in class constants in /home1/legendchyke/mahani.sellamout.com/wp-content/plugins/mojo-marketplace-wp-plugin/vendor/bluehost/endurance-wp-plugin-updater/Plugin.php on line 43
its been one issue or the other. I have uploaded to thesame URL http://mahani.sellamout.com/wp-admin/ i tried activating the plugin again…right now i cannot even access admin section any more. Fix this issues or do a refund
No one should spend money and then move from one issue to the other. Uptill now am yet to even install a theme and deliver on clients job. you keep refaring me to server issues. its no server setting. i increased all the limits on my local server to very large number and still it didnt work
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
This issue not from our theme this issue from this plugin “mojo-marketplace-wp-plugin”. and maybe this plugin provided by your hosting company.
ok. Thanks.
im very much unsatisfied. I just installing theme twice demo orgianic but both time elemantor page builder is loading and loading. created the ticket but not response in this issue. they just remove my ticket!!! Here is my new ticket number. #48396
Hi
I see our team already replied your ticket.
Regards
