16332 comments found.
H! Pre Questions: 1. Can i show but now and add to cart button on page instead of bottom in mobile: https://prnt.sc/u2nx39
2. On Mobile, can i show two products in each row?
3. Can i show description details block below product cost and add to cart button etc. I dn’t want to show description block first.
Thanks
Hi,
1. Yes, that is optional and can be disabled from the Journal admin.
2. Of course, you have full control over how many products to display per row for any resolution.
3. Yes, that can be moved in various places in the product page.
If you need assistance with any of those please file a ticket on our support page and consult with our developers.
Best Regards.
Hi I updated the theme and now my journal dashbord is not opening , when i click on Journal tab it says loading and loading only data is not loading when i click to journal dashboard
what should i need to do here kindly help me how to fix this ???
Hi, we are not aware of such issue, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
Jounral option is not visible in my admin panel Please help
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hi.. Has webp support been stopped with journal 3.1.4? When I right click on images and select save it saves as normal jp. In the previous version, it was with Webp extension. I checked your demos. Webp support has been stopped.
Hi, we’ll look into it and we’ll provide a fix if needed in one of our next updates.
Best Regards.
Thanks.
I just updated to version 3.1.4 on Opencart 3.0.3.6, but immediately I clicked Extensions >>> Modifications, My site crashed with error 500. I am using PHP version 7.3. Here is my error. I could not create a support ticket
Fatal error: Uncaught Error: Class 'Twig\Loader\ArrayLoader' not found in /site/ext-storage/modification/system/library/template/twig.php:31
Stack trace:
#0 /site/ext-storage/modification/system/library/template.php(59): Template\Twig->render('journal3/templa...', '<style>\n /*No ...')
#1 /site/ext-storage/modification/system/engine/loader.php(133): Template->render('journal3/templa...', '')
#2 /site/catalog/controller/journal3/settings.php(142): Loader->view('journal3/css', Array)
#3 /site/ext-storage/modification/system/engine/action.php(79): ControllerJournal3Settings->index(Array)
#4 /site/ext-storage/modification/system/engine/loader.php(54): Action->execute(Object(Registry), Array)
#5 /site/catalog/controller/journal3/startup.php(83): Loader->controller('journal3/settin...')
#6 /site/ext-storage/modification/system/engine/action.php(79): ControllerJournal3Startup->index()
#7 /site/ext-storage/modification/syst in /site/ext-storage/modification/system/library/template/twig.php on line 31
Hi, clear your modifications cache folder, reupload all the theme files to your server and then refresh Opencart modifications and your issue should be solved after. If not, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
I did that and nothing happened. I tried creating a ticket but not possible for me. I googled and saw many people have the same problem without solution. I cleared /system/storage/cache
Fatal error: Uncaught Error: Class 'Twig\Loader\ArrayLoader' not found in /site/ex-Storage/modification/system/library/template/twig.php:31 Stack trace:
#0 /site/ex-Storage/modification/system/library/template.php(59): Template\Twig->render('common/header', '<!DOCTYPE html>...')
#1 /site/ex-Storage/modification/system/engine/loader.php(133): Template->render('common/header', '')
#2 /site/ex-Storage/modification/admin/controller/common/header.php(82): Loader->view('common/header', Array)
#3 /site/ex-Storage/modification/system/engine/action.php(79): ControllerCommonHeader->index(Array)
#4 /site/ex-Storage/modification/system/engine/loader.php(54): Action->execute(Object(Registry), Array)
#5 /site/admin/controller/common/login.php(79): Loader->controller('common/header')
#6 /site/ex-Storage/modification/system/engine/action.php(79): ControllerCommonLogin->index()
#7 /site/ex-Storage/modification/system/engine/route in /site/ex-Storage/modification/system/library/template/twig.php on line 31
The exact same case as report to your Support team is here:
Hi,
Just to contribute to this solution, I moved the Vendor folder from system/storage to /storage and this problem was solved.
Extend my support for this 
Hi, that ticket has been resolved by the customer without our intervention so it means it doesn’t seem to be a problem in Journal.
Hello,
I want to get more information about the SEO in this theme.
Best regards.
Hi, SEO is a generic term but Journal has additional improvements like rich snippets support for product pages, open graph meta tags, twitter cards, etc. Depending on what content you need to highlight you can always use our Blocks module with custom HTML tags in order to structure your site content for better SEO. Please consult with a SEO expert for more information.
Best Regards.
Hi,
How about product and category links?
Best regards.
Hi, we are not sure what exactly you are referring to, maybe to seo friendly urls which Opencart has for products, categories, manufacturers pages.
Best Regards.
Hello,
What i ment was that i don’t want my product/category urls to look like the opencart defaults (www…..index.php?route=product/product&product_id=3011)
Best Regards.
You can customise your urls via Opencart friendly urls option. This allows you to add custom words in the url structure for categories, products, etc.
Best Regards.
Hey Team, My question Problem is
when i am on checkout page selected country related state not load on checkout page.
Please help me.
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hi, all features seen throughout all demos are available in the same admin panel, however partial export/import is not possible, you can only export one whole demo, but can choose whichever you want.
In those docs, you have info on all demos, so you can recreate the module on your end.
Best Regards.
Hello DA, You said all features seen throughout all demos are available in the same admin panel, So you mean to say i can’t use any other element of another demo in the demo 1 which i am using, So elements mentioned in the demo is fixed to use within same demo, Right..?
No, I said exactly the opposite, all modules and features are available to use, since everything is built from the same admin. These aren’t different themes, all demos are a single actual theme, just different modules and settings activated.
You may be referring to a module instance, which is created only in some demos, in which case you have to recreate that on your end. But the underlying module is available, you can find it in your admin, just create a new instance and apply the settings you want (you can access any demo admin and look through all the layouts and modules to see how they are set up.
By following the docs, it tells you what modules were used in every demo and the path where they are, so you can find them in your admin.
Best Regards.
Hi, i hope you to optimize your theme for mobile to work perfect in PageSpeed Insights
Hi, “perfect” is not possible for any template currently on sale anywhere, but we are working on various improvements, for more info on this, please file a ticket on our support page and consult with our developers.
Best Regards.
Journal3 is predicted when will have masks for standard and custom fields in the client account, registration and checkout?
How to add jquery.mask.min.js in checkout journal?
Hi, there is no such option in Opencart nor Journal, implementing that plugin in checkout page requires some code changes, please consult with an Opencart developer for more information.
Best Regards.
Hello,
I saw in your last one of update regarding payment option during checkout. “One Page Checkout Paypal integration (and some other payment methods rendered as iframe, they can be controlled from Journal > Skin > Checkout > Journal > Advanced)”
I have enabled all the options for Amazon Payment on back end, but can not see Amazon Pay option on your one-page checkout under payment option where all the payment options are. I would like to see Amazon Pay option where I have placed red rectangle area.
To confirm, Amazon payment option is working on the website, I have placed Amazon Pay button on top of the one checkout page and it is working.
Kind Regards
Hi, not all payment / shipping methods work with one page checkouts because they are developed for the default Opencart checkout but we can take a closer look at your issue if you please file a ticket on our support page although we cannot guarantee anything regarding this. Also, please make sure everything works fine when using the default Opencart theme / checkout first.
Best Regards.
Hello there,
all settings are correct but
infinite Scroll Loading not workingI wonder why?
Hi, we can’t say without looking at your setup, there could be interference from other js plugins or other extensions. Please file a ticket on our support page with temporary access to your setup and consult with our developers for more info.
Best Regards.
How can I add fields in other stats?
Hi, those are pre-defined by Opencart and you can add info in them in your product management area in Opencart > Catalog > Products > Edit > Data…
Best Regards.
can this website is convert to android and iOS app?
Hi, this is a web-based application and cannot be run as a native app.
Best Regards.
I want to show Exclude Tax price on priority…not the inclusive price
Hi, this is not something theme related, you’d have to look through the Opencart > System > Settings… for more info on default Opencart functionality please refer to the official forum.
Best Regards.
Can you customize my opencart site? I want just hide all information about opencart for security purpose.
So many tools have in market to detect CMS/eCommerce like whatruns.com wappalyzer.com builtwith.com and etc.
We need to hide or remove informaton about opencart useing we are … from same like detector
Note: I have already premium themes, I as bought from themeforest.net
Thanks. +971551941692/WhatsApp
Hi, unfortunately we cannot assist with custom system modifications or custom designs, however we can recommend these developers for additional theme customizations:
iSenseLabs: http://isenselabs.com/
Envato Studio: http://studio.envato.com/explore/opencart-development
Best Regards.
hi, may I check with existing Journal theme into another domain for checking. I have purchase another Journal theme for new domain. Before I proceed I have check existing files performance into different hosting provider.
Hi, sure, just ensure the final domain owns a license, as each end-product must hold a regular license.
Best Regards.
Hi, Is it possible to place additional images on product page, located below the product tab (description box), one by one consecutively and be responsiveness in all devices. I have tried photo gallery module, but it is not applicable in this case, as it shows the same batch of images in any products. Many thanks.
Hi, unfortunately that is not possible at this stage, the additional images are interconnected with the main image.
Best Regards.
Hello Team, I want to know can i merge or customize the Header of demo 1 and demo 3, basically i want to get drop down menu of demo 1 (Mega menu option) in below of search bar in demo 3, where quick links are there. Thanks in advance.
Hi, that is not possible unfortunately, you can only use one or the other header, they can’t be combined at this stage.
Best Regards.
Hi, I am getting a frontend error: Fatal error: Uncaught Twig \ Error \ LoaderError: Template “journal3 / template / journal3 / category_grid.twig” is not defined in “journal3 / template / journal3 / module / categories.twig”
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hello, can I make the cart on desktop look like the mobile? I mean off canvas
Hi, this is not possible at this stage unfortunately.
Best Regards.
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