13818 comments found.
The new update is breaking the site on this upload: wp-admin/admin-ajax.php?_fs_blog_admin=true
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support/ and elaborate on the issue you are having? 
Regards, Yigit
How can I add icons to menu items?
Why is the preview of the video not showing on the blog?
https://www.bigsurcannabotanicals.com/blog/I have this short code: [av_video src=’https://vimeo.com/448573488' mobile_image=’’ attachment=’’ attachment_size=’’ format=’16-9’ width=’16’ height=’9’ conditional_play=’’ id=’’ custom_class=’’ av_uid=’av-ke0exz4r’]
Now I have the post format set to video with the Vimeo block and this URL https://vimeo.com/448573488 Any way to get the smaller video on the masonry element?
Is there any support available for this question?
Hi
Can you let me know if the Avia Builder is a stand along plugin or it is built withn the theme?
Thanks
Hey there, Great Theme! I am currently using many Product Categories in a MegaMenu and was wondering if there was a way to automatically hide any Product Categories from the menu that do not have any products in them or are out of stock. Products will be added/updated very regularly and manually changing each menu would be a pain. Let me know and thanks again!
Hi, in my site fotostyle.ro, permalink is broken. I don’t understand what’s happening.
Where can I adjust the height of the “Small bar above Main Menu”. I see where I can adjust colors, font size, etc but I would like that whole area about double height (above the main menu navigation). Thanks!
Hi, my auto upgrade do not function, I don’t have access to download theme upgrade, I’ve a username and apikey themeforest. can you help me?
Hi,
Thanks for contacting us!
You can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token. I cannot see “purchased” badge on your profile though, so please make sure you are using the account you used when purchasing Enfold
Regards, Yigit
Hey Guys Please fix the “Enfold menu” its not compatible with 5.5 urgently you cannot see any menu options only main one but even that one you annot save changes!!!!!!!!!!!!!! I noticed many comments about this issue plewase address!!!!!
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support/ and attach temporary admin logins in private content field so we can look into it? There is not such issue reported by other users so I believe it is related to something on your installation. Please start a thread so we can find out
Regards, Yigit
do you intend to reply to any of these messages or do you think its unreasonable for us to ask question?
Hi,
I replied to your thread above. We provide support through our support forum so please start a thread on our support forum whenever you have a question or an issue
Regards, Yigit
Help! We can no longer see the Advanced Layout Editor and are unable to make any site changes!
Hi,
Thanks for contacting us!
Please make sure that you are using the latest version of Enfold which is currently 4.7.6.3 – https://kriesi.at/documentation/enfold/theme-update/
If that does not help or if you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
This theme doesn’t allow me to update the logo. It just doesn’t allow for any new logo even though its the correct size. Please advise.
Hi,
Thanks for contacting us!
Please see – https://kriesi.at/documentation/enfold/logo/ and make sure to upload transparent logo in Enfold theme options > Header > Header Transparency tab in case you are using a transparent header.
If that does not help or if you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Hello, strange things happened with my Template. All the menu items disappeared and only the general one is showing. I tried to update a plugin with reinstalling the template I downloaded from my envato account and run on error and said style.css is missing and Install cannot be executed. Is there any particular thing happened? I am using php 7.4, wordpress 5.5
Hi,
Thanks for contacting us!
Please try updating the theme by referring to this post – https://kriesi.at/documentation/enfold/theme-update/.
If you have any other questions or issues, or would like us to update the theme for you, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Compatibility question: Are plugins that state “for Gutenberg” compatible/usable with Enfold? Here is the specific plugin: https://imagehoverblock.blocksera.com/ I am currently using the built-in page builder, not Gutenberg. Can the two work together? Meaning, can I have the built-in page bulder, install Gutenberg, add in the plugin, but not use Gutenberg to make pages? Essentially, Gutenberg is only to allow access to, and use of, the plugin. Can that be done? Thank you!
Hi,
Thanks for contacting us!
You can switch between block editor (Gutenberg), classic WP editor and Advanced Layout Builder. As far as I understand, plugin adds new blocks to Gutenberg so you would not be able to use those blocks when you switch to Advanced Layout Builder. To be on the safe side, could you please contact plugin authors and ask them if that would be possible?
Regards, Yigit
The latest version 4.7.6.2 still not compatible with WP 5.5. The Avanced Layout Editor don’t show and I can’t edit content now. This is a BIG issue. Please check it.
Thank you
Hi,
Please update Enfold to the latest version 4.6.7.3 – https://kriesi.at/documentation/enfold/theme-update/
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
how do oi make advance layout editor works? it continuously goes to a loading thing and i cant get it back to normal for homepage, please advise
Hi,
Please make sure you are using the latest version of Enfold which is currently 4.6.7.3 – https://kriesi.at/documentation/enfold/theme-update/. If that does not help, please try de-activating all active plugins. You can then activate them one by one to find the culprit.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Hello, we are getting the following error on a test site after installing latest version of Enfold Warning: setcookie() expects parameter 3 to be integer, array given in …..../wp-content/themes/enfold/includes/helper-privacy.php on line 303
Hi,
Could you please try upgrading PHP version to 7.4 and check if that helps?
Regards, Yigit
Hi, the newest version from 11.08 will it support wp 5.5?
Hi,
Yes, the latest version of Enfold 4.7.6.3 supports WordPress 5.5
Regards, Yigit
Hello Enfold Team,
How can I set display as “Single Author, big preview Pic (no author picture is displayed, feature image is big)” + “Excerpt With Read More Link” for blog, categories, tags and other archive pages?
Currently I have 2 ways but work incorrect:
1. I have chosen “Single Author, big preview Pic (no author picture is displayed, feature image is big)” option at Enfold > Blog Layout => but it’s don’t have “Excerpt With Read More Link”.
2. I created a Blog page and use Blog Element to select “Single Author, big preview Pic (no author picture is displayed, feature image is big)” + “Excerpt With Read More Link” => but it only apply for blog page, not for all archive pages.
Can you tell me how?
Thank you.
I’ve got 10 different ‘sort by’ options in my (Woocommerce) shop. How (where) can I hide a couple of these options?
Thanks in advance!
