1396 comments found.
Having problems with both Essential grid and slider revolution disappearing all of a sudden https://reessportslighting.com.au
Update – these work fine if I’m logged into the admin panel – but do not work for non logged in users (everyone else)
How do i get the excerpts to work on the posts pages, it’s just displaying the full blog even though i have filled out the excerpts field.
Hi there,
Please contact us here and our developer will help you: https://wpcharming.com/contact/
Thank you!
Uncaught ReferenceError: header_fixed_setting is not defined
Hi there,
Please contact us here and our developer will help you: https://wpcharming.com/contact/
Thank you!
Your theme not compatible with WP 5.5. The media grid not working. Please updated ASAP.
Thank you, Thananit
Hi there,
Please contact us here and our developer will help you: https://wpcharming.com/contact/
Thank you!
After the wordpress update and several plugin updates several of the features on my site got ruined. I had worked so hard to finish everything and now I can’t fix it. I have a business presentation tomorrow and need it fixed asap. Something is wrong with the “enable fixed header on scroll” feature. It is enabled but header is not sticky when scrolling like it was before.
Also, anything that has fade in function is not showings up. I had buttons and images that would fade in from either left or right of the page but they are not functioning anymore—they are not showing up entirely.
I’ve been trying to reach out to WPcharming but I can’t get a hold of anyone. I need help asap please.
I tried downgrading WP to previous version but it is not working. I tried several times and Im not sure what else to do. Can you please help??
Hi there,
Please contact us here and our developer will help you: https://wpcharming.com/contact/
Thank you!
Theme breaks with update to Wordpress 5.5. I’ve temporarily installed Enable jQuery Migrate Helper to fix. Do you know when the next theme update will be?
Hi there,
Please contact us here and our developer will help you: https://wpcharming.com/contact/
Thank you!
Theme is broken with last wordpress 5.5 update. Downgrading to 5.4.2 worked.
This is the console error log:
mif-custom.js?ver=1:22 Uncaught TypeError: jQuery(...).live is not a function at HTMLDocument.<anonymous> (mif-custom.js?ver=1:22) at i (jquery.js?ver=1.12.4-wp:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2) at Function.ready (jquery.js?ver=1.12.4-wp:2) at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2) (anonymous) @ mif-custom.js?ver=1:22 i @ jquery.js?ver=1.12.4-wp:2 fireWith @ jquery.js?ver=1.12.4-wp:2 ready @ jquery.js?ver=1.12.4-wp:2 J @ jquery.js?ver=1.12.4-wp:2
These are warnings keept after update:
DevTools failed to load SourceMap: Could not load content for chrome-extension://eakacpaijcpapndcfffdgphdiccmpknp/scripts/content_page.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME font-awesome.min.css:1 GET http://iberianalmond.com/wp-content/themes/construction/assets/fonts/fontawesome-webfont.woff2?v=4.4.0 net::ERR_ABORTED 404 (Not Found)
Hi there,
Please contact us here and our developer will help you: https://wpcharming.com/contact/
Thank you!
Hello,
Please contact us here and our support will help you: https://wpcharming.com/contact/
Thank you!
How do I change just one sentence or word in the footer? I cannot add HTML to the footer widget but I need to highlight 1 sentence in the footer and want to change the color to do so. Please assist, thanks!
Managed to do it, but now the copyright text is turning red as well
Hi there,
Please contact us here and our developer will help you: https://wpcharming.com/contact/
Thank you.
Hi, I like to buy your theme. But when I check on the mobile there is no sticky header. Can I have a sticky header on Mobile?
Hi there,
We can help you to achieve that.
Hi there,
I need some help with mobile responsiveness of the theme, it does not show the content on mobile like I want it. It does not scale it correctly.
First; it concerns a row with a text block and a CTA button inside. The row is full width on desktop and becomes a large square on mobile. I need it to scale to the same full width row on mobile. It concerns the yellow row as seen here; http://classicdefenderdesign.com.server54.firstfind.nl/bouwtotaalkeukens.nl/
In addition I have some problems with internal linking. On the homepage I link to another section on a different page, this works. However on mobile it does not link to that particular section, it only links to the other page but does not immediately scroll down to the section like it should.
Please assist. Thanks.
Hi there,
Please contact us contact(at)wpcharming.com and we will help you to check the problem.
Thank you!
I did put in a support ticket but didn’t get an answer, can you please check my ticket?
Sure. What is your email?
Unfortunately, we did not receive your email. Please try to contact us again via https://wpcharming.com/contact/ or contact@wpcharming.com
Okay just did, can you please check if you received the ticket now?
Unfortunately, not yet. Please try to send directly an email to contact@wpcharming.com
Ok, just did. Hope you received it now?
Yes. I got it. Thank you.
It’s 2020 and still no Search feature after multiple requests.
Hi there,
Can you please elaborate on “Search” feature? Or please contact us here: https://wpcharming.com/contact/
Thank you!
theme options is missing after theme update. Please advise. Seems others are having this issue too.
Hello there,
Please make sure you installed all require plugins after updated the theme.
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Hello, I updated the template and now the “theme options” link disappear? did you changed it?
Theme runs slow… >> solved For all who has the issue that the theme is way too slow… I found what was wrong in my case. It was nothing more the fav icon.
Hi, I get a 404 on fontawesome-webfont.woff2?v=4.4.0 What can be the cause?
Please advise.
Can you please check and confirm you have the support ticket now as this is the 3rd one we have created
Yes. I received your email now.
Before I buy….
I see you mention visual composer. Is it visual composer or WPBakery?
Yes, it is WPBakery Page Builder plugin: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
Hi mate, left a message on your support page a couple of days ago but not heard anything. I have installed theme on a temp folder on website but cannot for the life of me get the mega menu to work. Also the slider is increditbly slow to load for some reason. I have checked image sizes and have slider on our main live site (different slider) and it loads loads quicker so think there must be an issue somewhere. We have SSD hosting with Cloudflare but still awful loading time that will stop me making site live because terrible user experience taking so long to load.
Hi there,
Please contact us here then our tech support will help you: https://wpcharming.com/contact/
Thank you!
Hi mate, yes I have already left a message on your ticket system but not heard back
Did you manage to take a look at the issues?
What is your contact email?
Unfortunately, we did not find any ticket by your email. Make sure you contact us here: https://wpcharming.com/contact/
or mail to contact@wpcharming.com
Thank you.
We have left three tickets now…. this is screen that goes to after ticket left….Logo HomeContact UsDocumentation Thanks for contacting us! We will get in touch with you shortly.
You must have an issue with your ticket system we have now email also. This issue has been 4 days now
Great! Thanks for your SWIFT reply. YOU THE BEST.