Go to Dashboard > Theme Options and on any tab, click Save changes (you don’t need to make any change). Then, visit the site to see if the problem has been resolved.

Hello and thank you for purchasing our theme. We received your request on our support desk and we are working on it. Please wait and we’ll provide you with a resolution as soon as possible.

Hello and thank you for purchasing our theme.

The texts on the Image Compare Page Builder element are hardcoded on the theme. The best way to translate them is with custom CSS. To achieve that, please, copy and paste the following lines in the Dashboard > Appearance > Customize > Additional CSS field.

.twentytwenty-before-label::before { content: “Your Before Text”; }
.twentytwenty-after-label::before { content: “Your After Text”; }

You only need to set the text you need between the quotation marks. Next, Save changes and review the website.

Hi there,

thanks – it worked good for one language. But what about the translation into the other language?

That’s a totally different case. What you request is multilingual support and can only be achieved with a third party plugin like WPML.

Hello and thank you for your interest in our theme.

Healthflex provides a basic-to-advanced template to build a medical /doctor WordPress website. It can work in numerous ways, though you may need a number of plugins to achieve additional functionality you or your client requests. We recommend reviewing our demos so you can see all the currently available features http://preview.themeforest.net/item/healthflex-medical-health-wordpress-theme/full_screen_preview/13115123

The theme works with WordPress and you can use the integrated options of the CMS to allow self-registration. Depending on the role you allow each member to self-assign, you can let them create their profiles, respond to comments, write blog articles, etc. However, a rating system is not included by default, nor a patience registration function.

The administrator, by default, should be able to perform any action, including adding/changing profiles. Regarding patient memberships, the theme is designed to work with an Appointment Request system (please review the Dentist Demo) which does not require patients to register. You can add this function though with a third party plugin (we don’t have a solution ready to offer right now).

Regarding other requests you have, it is questionable whether is a theme available that integrates all those functions, working exactly the way you need. Therefore, we recommend finding a robust theme, developer-friendly which will allow you to build additional functions either using plugins or with custom code.

Hello Yan-Studio,

This is a rather vague issue report, and unfortunately, we cannot replicate this on our own installations. Please note that WordPress 5.5 introduced some major changes in the core, that caused several backward-compatibility problems with many themes & plugins.

All reported issues related to HealthFlex are already fixed and given you have updated to the latest 1.6.8 version, you should not experience any theme-related problems.

Please, make sure that you have also updated our Plethora Features Libary plugin to the latest 1.7.6 version ( it is distributed with the HealthFlex package, you should receive an update notice on your admin panel ) . Also, make sure to perform at least one “Save Changes” action to your theme options panel ( you don’t have to change anything, just click the “Save Changes” button to make sure the new CSS stylesheet is created ).

If you still have issues after that, please make sure to send us a ticket via our official support panel at https://plethorathemes.zendesk.com. Make sure to provide us with as much information as possible ( screenshots, other plugins installed, etc. ).

Thank you very much, Plethora Themes

Hi Thanks for the reply i have the latest version 1.6.8 i open a ticket: Request #4742 hope you will help

Hello and thank you for your interest in our theme.

When you purchase a license you can use it on one website for an unlimited time. The regular license includes 6 months of premium support service. You can update the license again at any time. With the purchase, you have access to the theme updates for as long as they become available. For more information, about the regular license, please take a few moments to review the following URL address https://themeforest.net/licenses/terms/regular.

Hola y gracias por comprar el tema.

Para importar cualquiera de las demostraciones, vaya a Panel de control > Herramientas > Healthflex Demo Importer. Dependiendo de la demostración que elija, es posible que deba agregar y activar algunos complementos más.

(an autotranslator was used for this response)

Repito, ya realice esos pasos y los demos no se visualizan, he instalado y activado todos los plugins que se requerían y aun así los demos no se visualizan para seleccionar

Hello and welcome back.

We need more information to provide you with a valid response. For better results, please contact us via our support desk and we’ll check it out the soonest possible.

Hello and thank you for your interest in our theme.

Healthflex comes bundled with 7 available demos. You only need one valid license and immediately you have access to the demos via the WordPress Dashboard.

The Yoga demo is also included with the theme. You only need to add and activate the theme on the website and then go to Dashboard > Tools > Healthflex Demo Importer where you can select any of the available demos. Depending on the demo you choose, you may be prompted to add and activate a few more plugins. Then, you can import the demo with a single click.

Each license is valid for one website; therefore you can use only one of the demos. However, theoretically you can switch from one demo to another. Yet, this means you will have to remove the previous content before importing the new demo, or else you will end up with double menus, widgets, posts, etc. We highly recommend you remove the installation or clear the database if you plan to import another demo.

If you need to keep the currently published post and pages you will need to export them before clearing the database (and import them again later).

For best results, we recommend renewing the theme license or purchase a new one. With each license, you are entitled with six months of online support which is essential if you are planning to deploy on the site or update the current one. The theme is updated regularly to ensure compatibility with WordPress and requested plugins.

Hello and thank you for your interest in our theme.

Yes, you can build a doctor multisite with Healthflex.

The theme is very flexible, it integrates a number of post types that allow for building a complete health services website.

To allow a user of a site to review or modify other users you need to have applied the corresponding roles (native WordPress settings).

To create paid memberships you need to add and activate WooCommerce (free) and WooCommerce Memberships (paid) plugins.

You can add a rating system using a third party plugin (not included with the theme).

The theme supports booking requests via a contact form. To allow users book automatically online you need to add a third-party plugin like Pinpoint.

The theme is translation ready (via Po/Mo/Pot editor) and Multilingual ready (via WPML). However, for RTL languages you may need to add a few CSS rules (for adjusting the design). A workaround for that is available on our website.

To review the backend of Healthflex and discover its potentials, please visit the admin demo available on this URL address

https://demo.plethorathemes.com/healthflex-admin/

We appreciate your kind words. Thank you again, and have a good time deploying whatever theme you choose.

Thanks very supportive reply

Hello and thank you for using our theme.

We need more information to provide you with a valid response. Please, make sure you are having installed the latest version of the theme and the plugins. If you have all the latest versions (including WordPress), you may face a problem related to a change recently made to the core files of the CMS.

Since the release of WordPress version 5.5 a javascript tool that was previously included was deprecated. That was necessary for our theme to work since it is built around the Redux Framework which is affected by the deprecation of this tool. The change might cause issues like buttons not responding on Theme Options and/or WPBakery Page Builder. For a seamless experience while deploying with Healthflex we strongly recommend adding and activating the following plugin

Enable jQuery Migrate Helper

That plugin brings back the tool and restores the functionality. We are currently working on updating that framework on all our themes and a new version of Healthflex will be available in a few days. After updating you can remove the jquery migrate tool. Until then you may receive additional notifications on the Dashboard but you can safely ignore them.

If you are not in a rush, we recommend waiting for the theme update as it is going to be released shortly and skip adding the jquery migrate helper tool.

Hello, did you fix the issue with Healthflex theme? Can I update my website?

Hello, and welcome back.

Yes, it has been fixed. Please, log in to your Envato account and download the latest version of Healhflex and update your website. Don’t forget to update the requested plugins as well.

Hello christopoulos,

We will need more information, in order to assist you. Please, visit our official support channel ( https://plethorathemes.zendesk.com ) to submit a ticket and we will get to your issue right away. Don’t forget to include the following info:

1. Website URL, to review your issue, 2. Information about your installation ( WP version, PHP version, theme version, are you running on a staging server, are there any access restrictions, etc. ), 3. Which are the modules that are not working? Have you installed the bundled plugins ( Plethora Features Library plugin, etc. )?

Best regards, Plethora Themes

Hello and thank you for using our theme.

You can add virtually any number of sliders. However, there is an issue that temporarily does not allow you to do that.

Since the release of WordPress 5.5, we received a javascript error which is related to the deprecation of the Jquery Migrate helper tool. This issue affects some theme functions because the framework we use still needs that tool. We are waiting for the authors to update their software to fix this problem and the sooner they do we will include it in our next theme update.

To fix the problem right now, you only need to add and activate the following plugin on your site: https://wordpress.org/plugins/enable-jquery-migrate-helper/. It will effectively restore the tool and all the options will work as expected again. You might notice a (related) notification on the Dashboard but you can safely ignore it. Then next time we update the theme, you should be able to remove the plugin and everything will function normally again.

Until that time, we recommend adding the plugin and you will be able to continue working safely like before.

Hello and thank you for your interest in our theme.

You can use any page builder you need with Healthflex, even Elementor.

However, the theme is designed with WPBakery Page Builder and if you switch to another builder you will miss all the elements designed for the theme as long as several design features.

Moreover, you may need to add a few lines of custom CSS to make the new builder comply with the rest of the design. Nonetheless, you should be able to work with Elementor on the pages natively without any issues.

Hello and thank you for your interest in our theme.

The particular function is not included with the theme. You will need a custom solution or a third party plugin to achieve that. It is very easy though to create new profiles and add them on the site. The theme includes adding contact forms as well.

can you suggest the name of particular plugin name?

You might find interesting this listing; https://wordpress.org/plugins/search/job/ check the first results. Note that, we haven’t tested any of these plugins with Healthflex and you may need some additional CSS work to make it comply with the rest of the design.

Hello and thank you for purchasing our theme.

The menu to mobile menu is fixed on Healthflex and there is no option to change it. We are working on implementing an option in a future version of the theme.

The recommended solution is to moderate the number of the menu items. In some cases we can skip an item without affecting the experience. As an example, the “Home” menu item usually can be skipped as the user can go to the homepage by clicking on the site logo.

Moreover, you can moderate the number of words used on a menu item and make it require less space. As an example, you can use “Features” instead of “Our Features”.

I know this is not a technical solution but it makes sense if you think that simplicity is always recommended for better user experience.

Hello and thank you for using our theme.

WordPress 5.5 was just released. It comes with a bunch of new features and improvements but the core functionality remains the same. Furthermore, we performed several tests with the latest version of Healthflex on a variety of hosting configurations and it worked as expected. We are working on a new version of Healthflex now but we don’t have a release date available yet. Meanwhile, the latest package (1.6.5) is fully compatible with WordPress 5.5 and you can use it on any production site. When a new theme version becomes available you will be notified via email.

Hello and welcome back.

Excuse me, I didn’t make myself clear. What you need to do is a review (and probably edit) certain files of the library. This requires access to the installation via FTP. Note that, this is not recommended if you are not an experienced developer. Additionally, you need to keep backup of the modification as you should probably apply them again after the theme update.

The plethora features library consists of several files. If you have some experience in developing themes, sooner or later you will locate the files which connect the post type with the page builder element.

Ourselves, currently, we don’t have a solution ready to offer. Even if you have a valid license, the customization service is not covered.

For better results we recommend contacting a professional developer; why not a member of our team (if available) who is familiar with Healthflex more than any other.

Thanks, I did understand that if you didn’t offer it, it would have to be coded. I just didn’t want to go down that path if you already have a solution – which you do but in another theme.

I was also inquiring if you would be offering it as an update to the HealthFlex theme since you already have it coded for another theme. But based on your response that is a no, which is unfortunate.

Will you be making this available in any future update to the HealthFlex theme? And if so, do you have an idea of when?

I am trying to get a feel from you if this will eventually be part of the theme so I can keep the customization to a minimum for my client. For example, if you’ll be updating the theme in 2 weeks and it will include this, then I can wait but if you never plan to offer it for this theme or it could be 7 months from now, then I will code it myself.

Appreciate the clarification.

Thanks

Hello and welcome back.

At this moment we can’t promise we’ll deliver this feature shortly. However, we have marked it down and we’ll consider adding it in a future version. We update Healthflex regularly, but a new version has not been scheduled yet, we are still collecting issues and evaluate ideas. Yours is interesting and does not require tons of work, so there are chances we include it.

If you need an estimate, a new version of the theme might ship in the middle of the autumn and we’ll consider adding the feature but still, we can’t tell for sure.

Thank you too, and have a great time deploying with our theme!

Hello and thank you for your interest in our theme.

Yes, you can change it!

In fact, you can choose virtually any color you like. The theme has 5 fully customizable color sets that you can use anywhere on the site. Just select the combination you need and apply it.

All the demos of Healthflex have been created with the same theme, and they are only a few examples of the available variations. Please, take a few moments to visit them, to preview their colors.

Thank you so much for your reply.

Hello and thank you for your interest in our theme.

If you have any questions, please let us know. We can continue our discussion here. If you don’t want your questions in public, please sign up and log in to our support desk https://plethorathemes.zendesk.com/.