8659 comments found.
Hi there, I just purchased this awesome templates and have some questions.
1. How can I see Enterprise Price in course page? I set Enterprise Prise in Course settings but I couldn’t see this option in Course page. there is only one-time purchase.
2. Can I add other payments in this theme? I checked Enable WooCommerce Checkout but It doesn’t work when I click Get course in course page. And it automatically goes to the home.
3. How can delete profile image? When hovering over a course thumbnail, there are two profile images vertically. I wanna delete one of the two.
Thanks in advance 
Hi,
Thanks for your purchase.
1. The Enterprise Price option is related to the Group Courses add-on. Please make sure that you have enabled the Group Courses add-on under STM LMS Settings > Addons section. More you can read here: https://docs.stylemixthemes.com/masterstudy-theme-documentation-legacy/masterstudy-pro-addons/group_courses
2. The MasterStudy LMS plugin contains only 4 payment methods (There are Stripe, Wired Transfer, and offline payment in the MasterStudy LMS plugin. ). Other payments can be used by enabling the WooCommerce Checkout feature [https://prnt.sc/qayi3g]. If your payment method is supported by WooCommerce, you can use it with the theme.
Please note, for the WooCommece plugin you need to set the plugin settings. Please read more here: https://docs.woocommerce.com/document/configuring-woocommerce-settings/
3. By default, the profile image is displaying one time (https://prnt.sc/u240nk). Please check the issue by deactivating all extra plugins, it that would not help, please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
Hello, you could insert Instagram on Teachers Profile.
Hi,
The Instagram social is available in the theme ( https://prnt.sc/u1yg9v). Also, you can see it on our demo site, on the instructor page:https://stylemixthemes.com/masterstudy/classic-lms/lms-user_profile/3139
regards
1- submenu overlap, any way to bring it down to the main menu close to the logo or after the enterprise? (check screen shot please)
2- courses need udmy layout. in your selling in themforest you mentioned we pick those layout. but I dont see where. I dont see that layout on the demo content.
menu burger doesn’t work on mobiles
3- if you visit the site from a mobile when you click on the buger menu it overlap with the left bar and there is no way for students to go back. I invite you to go to from a phone and click in the burger menu and see what is happen.
....2015/06/03/discover-limitless-possibilities/
4- any way on mobiles to have black bar hide&show? not sticky if not how to add there the main menu ? so no menus around just one.
Hi,
The comments are for pre-sale questions by default. Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
I want to know what’s new in today’s update
Hi,
Please see the theme changelog here: https://support.stylemixthemes.com/changelogs/masterstudy/
regards
- Is it possible to sell individual lessons inside the courses separately by assigning a specific price to those specific lessons? So that if the user purchases only 1 lesson, they can access only that lesson out of the full courses and not the other lessons.
- When a course is a part of bundle, does it show on the course buying options – an option to “buy this course as a part of the bundle”? (Like how it shows options to buy for membership plans in which the course is included)
- I am making a single-instructor website who will sell multiple courses. There are not going to be more than one instructor. Do you think Master Study is ideal for that?
- I also want to use CC Avenue Payment gateway WooCommerce integration to checkout and collect payments, is it possible with this LMS?
Hello Does your theme updates automatically? cause i got a mail that says new update available for download. How do i go about it please?
Hi,
Please have a look at this manual in order to correctly update the theme -> https://docs.stylemixthemes.com/masterstudy-theme-documentation-legacy/content/update
regards
Is version 3.6 the latest update?
It was until today. The version 3.7.0 have released recently. Please see the theme changelog here: https://support.stylemixthemes.com/changelogs/masterstudy/
regards
1. Do you have demo content for elementor? 2. Dou you have course builder? 3. Is it possible to have fully customized cource single page (build with pagebuilder)? 4. Is it possible to have this: a) We will share full acess to all content when customer select Plan “Ultimate”. Then no extra-payment for all courses needed.
b) If user select plan INDIVIDUAL then he have free account. But they have to pay for every source/video. 5. Do you have third party video integration like vimeo? 6. Do you have Amazon S3 integration? 7. Your point system is very simple/basic. Is it possible to have mycred integration? 8. Your course category/grid have only thumbnail image. Is it possible to have video preview here (like an youtube grid/list): https://stylemixthemes.com/masterstudy/ms/courses/Hi,
1. All the theme modules were created via WPBakery page builder plugin. If you will use another page builder plugin the modules may differ from that demonstrated on our demo site.
2. Sure, the MasterStudy plugin has its own course builder.
3. Yes, please read more here about how to create a course in the theme: https://docs.stylemixthemes.com/masterstudy-theme-documentation-legacy/lms/add_course
4. Sure, the Paid Membership PRO plugin is implemented into the theme where you able to create membership/subscription plans. More info you can find here: https://docs.stylemixthemes.com/masterstudy-theme-documentation-legacy/lms/lms_memberships
5. In order to display the video, you can insert the video embed link under the appropriate field.
6-7-8. There is no such kind of option in the theme. It needs to customize the theme templates to realize your request.
regards
how you do the courses, first we setup woocommerce? or membership pro? or lms payout? how it work? what goes first?
Hi,
Please have a look at this manual in order to learn more about the theme -> https://docs.stylemixthemes.com/masterstudy-theme-documentation-legacy/
regards
I have not purchased the Theme Yet, But i wish to know if the Buddypress Features can work across all the other Demos, Eg. Classic LMS V2.
Reason been that, I love the features of BuddyPress, but prefer the Classic LMS V2 design
Hi,
Our theme is compatible with BuddyPress by default. Please have a look at this link -> https://docs.stylemixthemes.com/masterstudy-theme-documentation-legacy/lms/buddypress
regards
we are looking into have learning distance, with courses layout like your demo udmy where when you school down there is a floating back with the info.
I dont see a way how to do that. I REALLY need desperate asistance on that. as well when you visit site from mobile and check any courses and click on menu menu dont overlap and there is no way to back or visit anything else no way to close menu as black bar overlap. please help otherwise we will have to change back again the demo? we dont want that please. just few changes to move forward.
those comments are on the ticket, waiting to see if support can help.
so far great service and response back.
Hi Dear,
Our support team answered you, please check your Inbox.
regards
I have submitted a ticket but not response, I installed but home page looks like the other demo not the one we want. kindly help us!
Which one should I select to change the demo properly?:
Options Reset – PRO tool
____Reactivate current theme – MasterStudy
_ Reactivate 16 currently active plugins (WP Reset will reactivate by default)
Site Reset
____Reactivate current theme – MasterStudy
____Reactivate WP Reset plugin
____Reactivate all currently active plugins
Type reset in the confirmation field to confirm the reset and then click the “Reset WordPress” button…...
55489 I am trying to insert credentials but doent let me just at the beginning of a ticket. kindly help!
please give the help completely, yes use wp reset, but what exactly check marks to not miss with anything else? I have asked in the comment what is the options I should select on that plugin. I have search on your manuals and on forums there is no a guide on that. otherwise I would do it without trying to bother you guys. Please the more efficient your answers are the more faster we can have this done. not taking off your value time.
kindly read my ticket, see the options. thanks
https://support.stylemixthemes.com/storage/tickets/2020/08/ccPwENgLyQmMjpM5yFw30OAxeRdiQZx8bKVLt5dfTyztPOMvFV.pngticket #55492 please help
can you guys help I sent credentials on ticket, it didnt import very well, there are images not downloaded. the other download was very smooth but this one is not.
We reset everything from scratch. kindly get in the system and see please. in home menus are not imported well, like your demo, scroll down on page and videos are not as well some sections.
please help !we really have a deadline to have this done and the app.
dont worry on loose any info we didn’t have any course just yet until system is perfectly up and running.
Site is not showing correctly. since last import. I have send sie credentials I need in the menu of the distance learning the “become instructor” and “enterprise” but dont see a way how to. It is crucial for us to have those in the menu. please help
I have paid extended support
I love this theme. cant wait to have it done. we really need to finish website to do app. kindly help us on speed the verification process on our site, someone to help us to import demo correctly and add in the menu the become instructor and enterprice.
Dear,
Our support team answered you, please check your Inbox.
regards
Hello When my instructors load some of there courses and go back to edit, the course curriculum will be empty and the prices wiped off. Why is this happening?
Hi,
Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/
regards
Hello can you please guide me how to add monthly fee payment method in theme
Hi,
Sorry about that, could you please kindly re-clarify your request in a bit more detail? In order to be of better help. Thanks in advance!
regards
Hi, I purchased the theme but support and the ticket system is really slow and I have an urgent question, how can I disable the video autoplay from the stm-lms-play plugin? The video is being downloaded automatically (Edge, Chrome) instead of being played (Firefox is ok) Is this a Bug?
Hi,
We reply to tickets in 3 days, also you have been informed about it by email.
We have received your text, also you have replied on your ticket that the issue was solved.
regards
As the assignments are stored in MySQL DB are there any way to identify them if it´s necessary to optimize DB? In Which table for example?
Hi ,
I’ve question on Email manager.
I cannot change email sender (wordpress@mysite.com) on New Course Added
to user.
I go through link support at bottom, it works for changing content ONLY
Here is a related manual: https://support.stylemixthemes.com/manuals/masterstudy/#email-template-manager
But I want to change >>>> wordpress@mysite.com<<<< to my email
I have already changed my email address on Setting>General > administration email address.
but it does not change the email sender .
Thank you.
please how the instructors can review their profit
Hi,
Instructors can review their profit on their profile page. You can review it here – https://stylemixthemes.com/masterstudy/financial-system/
regards
Hi, any option to hide course or make a private course ? Thanks.
Hi,
You can assign the course to the special category that available for the certain membership plan holders. However, there is no possibility of completely hiding courses on the website.
regards
Where are the asignments that the students can upload to masterstudy stored? in MySQL DB or in content folders? Are there any way to change it and store the assignments to a cloud storage?
Hi,
All the assignments are stored in the database. There is no possibility of uploading assignments to cloud storage in the theme for now. We will try to improve that part of the theme in our future releases.
regards
Hello, are there any expected date to improve the assignments storage in cloud storage? It´s critical, if it require an special and cutomized development I would like request a quotation, is that possible?
Please, I want a method by which the trainer knows his profits and does not use Paypal. Can an explanation of the method be possible
The trainers on the site do not own Paypal How can they find out their earnings on the site what is the way I need an explanation
Hi,
We will report your comments as we have already clearly clarified you above. Do not copy and paste comments
regards
please how the instructors can review their profit
Instructors can review their profit on their profile page. You can review it here – https://stylemixthemes.com/masterstudy/financial-system/
regards
