6431 comments found.
Hello! Google Search Console show error message about «Breadcrumbs». Theme: Jnews Tech. JNews – JSON-LD – activated.
Screenshots: https://geeker.ru/wp-content/uploads/item.pngUPD: I fixed it. Reason was plugin Remove HTTP. In option have to select checkbox «Ignore all external links». Thank you!
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
I purchased theme, but now some time my adsense ads not showing. I’m sure issue for the theme. Please why themes not supporting ads at all time
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Where can I make some pre-sale questions?
Hi musicmundial,
You can place your pre-sale questions here.
Thank you
Hi, do you have some email? I prefer it, more private.
You can contact us through our Themeforest profile page.
Thank you
Hey
i can’t add nofollow link for jnews icon module?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hello , I just brought your theme and customization is very easy, but i need to edit the Jnews modules templates ( https://snipboard.io/v8D9wp.jpg ) I’m good at designing and familiar with WordPress codex. Can you tell me where the template file location of Jnews modules witch are used in wp bakery page builder ? inside the theme? Thanks
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hey guys whats the recommended logo size for FitnessNOW template for both desktop and mobile?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hey Jnews Team,
I am an old buyer of Jnews theme and really happy with it. But recently I am facing issue with social login with Facebook system. I am using Facebook and Google both for social login. While google login is working flawlessly. But with facebook login system, there is some weird issue.
So, when a user first tries to register to my site via Facebook, all the processes like facebook authentication etc. occurs successfully but in the last redirection, the user is supposed to be logged in, it still doesn’t login actually.
I tried creating two different facebook apps. Also, tried disabling multiple plugins but no help.
I also tried a solution mentioned here – https://support.jegtheme.com/forums/topic/social-login-not-working/ but it still no help. Is it some kind of bug with the new update? Kindly help me with this.
I can’t post in the support forum since my support expired. So, writing here.
Thanks.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Please try to extend or renew your support license, you can check this article for more info https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you
Okay. Just purchased the theme. Now, let me ask the question in the forum.
Thanks.
Hi niteshandme,
Please be patient for a while. Our support team will answer your questions asap.
Thank you
I bought it, but upon activation, the special code is not accepted. Is there a solution to this problem?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hello, there is a conflict, bug with some of your plugins and wp bakery, conten filter post numbers set not working, about block is adding a text block under it so that there is a huge cap, format ui let some things dissapear and so on.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Also, regarding WordPress 5.5 update, please check this article https://support.jegtheme.com/forums/topic/important-fixing-issue-on-wordpress-5-5-update/
Thank you
hello, new version of jnews doesn’t compatible plugin “rank math seo”
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Thank you for replay last question please . What the best size for blog post and feature image do you any guide line for image size fit with theme
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Not finding subscription options / plugins. How to activate subscriptions to view content?
Any documentation on setting up the subscription? Weekly, monthly memberships
I could setup the process. But I am getting the error “Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.”
I have direct bank, paypal setup
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
For documentation, you can check this article https://support.jegtheme.com/documentation/post-paywall/v
Thank you
I cant ask a question because my support has expired. Had purchased theme a year back but just planned using it.
Paypal subscription is enabled and is showing up during checkout.
https://mumbaibull.com/subscription/Is anyone else here facing similar issue? Is it anything to do with paypal account? Mine is paypal business account
Notice: Trying to get property ‘post_type’ of non-object in /home/mumbaib/public_html/wp-content/plugins/jnews-paywall/class/woocommerce/class-order.php on line 67
Hi siteurl,
If your support has expired, you need to extend or renew the support license. Please check this article for more info https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-SupportAfter that, you can submit a support ticket on our forum. Our support team will help you asap.
Thank you
Created the ticket. Please help.
Please be patient for a while. Our support team still checking your ticket.
Thank you
Unnecessarily I purchased 2nd licence. The paywal feature doesnt work. Your support team is not able to resolve it. Its not working even in your 2 paywall demos.Test properly before adding new features. I wasted money
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Also, please send an example of the problem that you faced.
Thank you
Hello, I am very interested in buying the theme, but I would like to know some information that interests me about a theme. 1. Automatic adsense ads work on this topic. 2. It is compatible with the SEO Rank Math pluging. 3. Featured image can be used. 4. Brings a children’s theme. 5. The mobile version is fast. Thank you very much for solving my doubts.
Hi jhonnysan,
Thanks for your interest in our theme.
1. Can you elaborate on this point?
2. Yes.
3. Yes.
4. Yes
5. We already optimize the page speed performance of JNews for mobile and desktop versions, but it also depends on the content of your website.
Let me know if you have further questions.
FYI, JNews is on discount now, grab it fast.
Thank you
hello, how to order posts in admin panel by “Views” ? there is option to order post listing by date, title, name .. but the Views of JNews – Views Counter don’t give this ability directly , is there any way to do that ? even with changing the link of : wp-admin/edit.php?orderby=date&order=desc for example ??
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
We have checked on this for you and have an update from the tech team:
This JNews theme made changes to the wordpress db config to override some behaviour, maybe bad theme, maybe cracked Changes in wp 5.5 with removal of jquery-migrate triggered the issue, not possible to resolve it in this install Also better-ads-manager is causing problems because still relies on jquery-migrate
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi! I love your theme and looking to buy! I’d like to know if its possible to add a drop down search form for the articles/posts (ie search by numerous tags/ categories) is this something I can do within the theme or need a plugin for?
Hi Lauracb123,
Thanks for interesting in our theme.
Can you send me an example about the drop down search that you want to have?
Thank you
Like this https://wine-pages.com/tasting-notes/
Also is there any difference from purchasing your theme here or using the version in envato elements? is it an older version or just no support included?
Hi,
For the dropdown search, you may need to use a plugin because we don’t have a feature like your example.
I will recommend you to purchase JNews from Themeforest because we don’t provide support service if you download from Envato Elements.
Let me know if you have further questions. Btw, JNews is on discount now, grab it fast.
Thank you
I have purchased my 5th license but I can’t register or even log into the forum. Please help. The token doesn’t work, I’ve created multiple tokens that don’t work. I even created a token with every permission. I have a product code but nowhere to enter it.
Hi oyohan,
Regarding this issue, please try to follow our documentation here https://support.jegtheme.com/documentation/activate-license/
You may need to try it a couple of times. Let me know if you still getting the problem.
Thank you
Hello, i try to install the demo content, i press install, but nothing is changed. I follow the guide online. When i refresh the page again it ask me to install again the demo content and nothing happens. What can i do? Regards.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hello, I want to buy this theme, but can I learn why the thumbnails do not appear when posts are shared on Facebook or Twitter?
Hi umutium,
Thanks for interesting in JNews.
May i know where you found those issues?
Thank you
Headings and regular text are all the same font size (when writing post). Writing a post is so difficult because everything appears the same. The gutenberg boxes are now very small and hard to work with.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Also, regarding WP 5.5 update, please check this article https://support.jegtheme.com/forums/topic/important-fixing-issue-on-wordpress-5-5-update/
Thank you
I’ve followed the instructions and the issues still exist. I don’t have any intentions of paying for support for an issue that’s from your end. Kindly resolve this. Many thanks.
The headings issue has been fixed with the latest update – thank you. However, the Gutenberg box heights are still very narrow. Worth considering in your next update. Many thanks.
Hi,
Can you send me an example of the Gutenberg problem?
Thank you
