5008 comments found.
Hi, Do you have any plan for the Mobile App, if yes then when can we expect?
Thank you for reaching out , and we are here to help you out.
As per your query here: We currently do not have any plan for a mobile app version. We are currently working on some bugs for the theme updates. In case this changes we will let you know.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, we are getting an error when installing. We have tried to go to your support site at https://astoundify.com/account/plugin-subscriptions/ but it tells me I dont have a license or purchased anything (it cant see m Envato maybe?) not sure…
How can I get some support.
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
Create a New Ticket
Please ensure you state the error that you are facing when trying to install.
That way, one of our support agent can offer you guidance on this matter 
We are looking forward to helping you over on our help desk.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I want to purchase this theme however i need some clarification
The theme removes expired jobs automatically? If yes! Is it possible to keep expired job offers to be visible after their end date?
Thank you for reaching out, and we are here to help you out.
With regard to your query here: The site admin can change the expiration on jobs or leave it blank so that there is no expiration. If you need to keep the expired jobs visible, you can go to the Job Listing Settings where there is an option to “Hide Expired Listings” and unchecking the option will display the expired listings within other job listings.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I want to purchase this theme however i need some clarification.
1. Is it possible to remove the map completely? 2. Is it possible to modify the apply for job such that when candidates click nn the link it directs them to an external link (for listings with an external link) without having to register? 3. Is it possible to send candidates job alerts?
Thank you for reaching out to us and we are here to help you.
With respect to your query here:
- Yes, you can remove the map from the job listings page. You can do this by changing the Page Template. Selecting another option instead of the “Map and Results” template will provide only results without a map.
- It is also possible to link the apply button either to an email address or a URL. You may opt to use an email address for listings without an external link.
- In order to add a ”Job Alerts” alerts feature, you will need the Job Alerts plugin. Allowing candidates to get notified when a new job is posted that matches their saved criteria.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
i want to purchase this theme, but before purchase theme i want to check candidate and employer dashboard. I request you, give me demo login credentials of users.
Thank you for reaching out to us and sorry for the delay.
At this time we do not have demo data. Once you purchase the theme, we can give you demo data if you need some, or we can assist to help you import your Job Listings.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you for reaching out to us and sorry for the delay.
With respect to your query here, we are sorry to hear you’re going through this issue. In case your demo can not complete the full import we do suggest trying this alternative which is documented here. Also remember to change your credentials once done. Please let us know is you hit a bump somewhere and we’ll be glad to help.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi! I have a pre-purchase question,
Is it possible to automatically approve employers to post a job based on certain criteria’s? For example: If part of the signup form for employers I ask for how many years they have been in business, then based on their answer (if they say more than 5 years) they get approved to post a job. Hope I made myself clear.
If not, do you provide the service to add this particular function?
Thanks in advance
Thank you for reaching out to us, As per your question here,
Since you are site administrator, you have the authority to accept or cancel any pending job postings. You would review them from within the WordPress backend and allow the posting to be published or deleted. However, there is currently no feature that can do this automatically. Unless you set the jobs to be posted automatically without the need for admin approval.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi i am planing to build a website for load board and shipping can we edit da field of employees and add some extra fields like load type. From. To. Or some drop down inputs
Hey there,
Yes you can edit the fields using the Wp Job Manager Field Editor plugin.
I would however suggest checking out our Listify theme as Jobify is more of a Job Listing directory site.
I hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there – could you please address the issues I raised in my support ticket? Thank you.
Thank you for reaching out, As per your query here
To effectively assist you with your issue, please let us know what your ticket was about.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thanks Brian,
I’m having trouble installing the theme. I’ve tested both options at the ‘Choose a look for your site’ stage of the installer.
The Classic version gets stuck on the 12/14 Navigation Menu items.
The Extended version gets stuck on 5/27 Widgets.
I’ve tested both twice and left both for over an 30 minutes and they are still stuck.
I’ve installed all plugins and ensured all plugins are signed up and functional (eg: WooCommerce)
Google Maps API is installed and works correctly until I have to stop the installation.
Must be something I’ve missed?
Thanks!
Sorry to hear you’re going through this issue. To effectively assist you with your inquiry, we suggest that you get in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support agent can offer you guidance on this matter 
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thanks Brian, – support ticket was lodged 24 hours ago with screenshots and admin access enabled. Please find it and action it. Thanks.
Hey there,
About the issue here, I believe we already addressed your ticket.
Let us know if you have any questions and we will be glad to have them handled within the ticket.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thanks John,
You’ve been a great help so far and there is just one more issue – the double search button appearing on the front page and the jobs page. I have sent you a message detailing the fault with screenshots in a response to the initial support ticket.
I look forward to having the issue resolved successfully – just like the initial problem.
Thanks again for your time.
Thank you for reaching out to us and sorry for the delay, Just stepping in for John,
I do believe by now your ticket has been responded to. We are awaiting your response on the ticket.
Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thanks Brian, Just checked the comments I put in the support ticket and there is no response. Could you please re-check?
Id like to get this ‘double search button’ issue resolved so I can make the site usable. I researched the problem and it appeared to be an issue about 12-18 months ago but was apparently solved by an update – so it should be an easy fix.
Not sure why its happening on my site though – maybe because I had an issue with installer and was sent an old setup file?
Thanks for keeping in touch and following up – really good support being provided and I appreciate it.
Thank you for reaching out to us again
With respect to your query here, I have confirmed that the ticket has been replied to. Please let us know which theme version you are using. Ensure that you are using the latest version. Also from the response of your ticket, kindly avail your site admin credentials so that we can have a look at this issue.
I hope this helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you Brian – I do not see a response to the ticket so I am confused. I have sent another reply to John with the details in it as requested above. Thank you.
Hey there,
John here stepping in for Brian. This is an issue that was fixed within the theme files a while back. Kindly have the theme updated to the latest version as per the ticket reply.
Should you have any issues, kindly let us know within the ticket and we will be glad to assist you.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Do I have to purchase all the add-ons for WP Job Manager separately as some comments have identified? Can I have a list of all the plugins bundled in with the theme?
Thank you for reaching out, As per your query here
No, you do not have to purchase all WP Job Manager add ons for the theme to function. To get the list of plugins that comes with the theme’s classic demo please find it on our doc here.
In case you need additional features within your site, you can add these paid plugins to your site.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, I have a question, can this theme be translated to Spanish for example?, do all the necesary plugins are included? or there’s plugins to buy after the purchase of the template?
thankyou!
Thank you for reaching out, As per your query here
Yes the theme can be translated to Spanish or any other language. You can do this using the GlotPress plugin. Please read our doc here to achieve this: https://kb.astoundify.com/article/how-to-translate-jobify-to-your-own-language-using-glotpress
The theme does come with recommended plugins which you need to install and activate for it to work with the demo. You can find some of the free required plugins here: https://kb.astoundify.com/article/992-what-plugins-are-used-by-the-jobify-classic-demo/”.
Else, if you wish to extend your site’s functionality, you can check out some recommended paid plugins here: https://kb.astoundify.com/article/734-what-paid-plugins-are-used-on-the-jobify-extended-demo/
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Apologies for reaching out here… I have an URGENT ticket that I submitted almost 48hours ago :\ Any help pleaaaaase!
Sorry for the delay, in response to your query here,
I do believe we addressed this query within your ticket. Kindly let us know if you are still encountering the issue within our theme.
I hope this information helps.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi. My client likes this theme, but before purchase I have a few questions.
1: She needs it to work with the Bullhorn Career Portal, is this possible? Or does WP Job Manager do the same thing?
2: The demo doesn’t seem to suggest there is a ‘Team’ or ‘About Us’ page? Can we have them?
3: Some of the reviews mention that to get the site to work with the demo, lots of other ‘paid’ plugins need installing. Can you list them and say which are free and which are paid?
Thank you.
Thank you for reaching out to us, As per your questions here,
- 1. You can use the theme to work on any job-board functionality. The theme also uses WP Job Manager to add, manage and categorize any job listings.
- 2. You can always create your preferred pages (‘Team’ or ‘About Us’) via WordPress pages and add content onto them.
- 3. The theme does come with recommended plugins which you need to install for the demo to work. Some of them include: WooCommerce(free), WP Job Manager(free), Company Profiles(free), Contact Listing(free), Regions(free), Simple Registration(free).
To add more functionality to your site, you can add Elementify and other WP Job Manager add ons which are paid and free.
Please let us know if you have any further questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
A quick pre buy question..
On the Demo of the theme, I saw Elementor pages. But it is not in the features that it is compatible with Elementor. Can you explain this?
Thank you for reaching out, As per your questions here,
We currently have a plugin known as Elementify which provides Elementor compatibility for our themes. The plugin allows you to build full pages, with the drag and drop system. Find out more about this on our post here.
Kindly let us know if you have further questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
hi. Is it possible to get paid for something with this page? maybe like some charge for posting a job or get paid to display contact information or something like this? also, in case your answer is yes: is it possible to use Stripe or only Paypal? thanks.
Thank you for reaching out, As per your questions here,
It is indeed possible to get paid from the job listings. With the integration of Woocommerce and Woocommerce Paid Listings you can create a pricing package on your site. Please find out more on this here.
As for the payment gateways, both Stripe and Paypal are supported.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Can u send me full list of feature for Site User on theme43jh65b6@gmail.com
Please Details All Features for admin also
Thank you for reaching out, As for your question here,
You can check the full theme admin features from our Themeforest page and scroll to “Jobify Features”.
We also don’t have an admin backend for users as it currently stands.
Hope this helps.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Astoundify.
I’m just curious and I am not asking for free support. I’d just like straight answer to a simple question
I’d like to know if you aware of this behavior (that happened at least to us after we updated to WordPress 5.5 yesterday) where it suddenly creates gaps in the grid/between sections. See the screenshot here: https://www.screencast.com/t/PgxHy1T6yX It is a bit weird, but prior to the update WordPress it was normal without any gaps between the sections. So is this something you also might have seen too as behavior and result of updating to the latest WP version 5.5?
Thank you in advance for your kind answer
Kind regards
AngryWarrior
Could someone please answer my question?
It is just a simple “Yes” or ‘No” question. Not sure why you guys haven’t responded back yet.
Thank you in advance.
Kind regards
AngryWarrior
Sorry for the delay, As per your question here,
We have not come across this issue from our end. Would you min reaching out to us via our contact form here: https://astoundify.com/contact/ and share a link to your site and access credentials so that we can have a look into your setup.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Brian. Thank you for your reply.
Sure thing. I certainly can do that. I have “fixed” it with a few CSS tweaks so it looks normal again, but I can of course do that if you guys want to take a look for your own records.
Kind regards
AngryWarrior
Hello Brian.
I’ve sent the requested information to you.
Kind regards
AngryWarrior
Thank you for reaching out,
Glad to hear that you resolved your issue. One of our agents will check it out
Please let us know if you have any further questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you Brian.
Well it is sort of resolved one could say. We didn’t spend anytime to find/debugging the cause of why it changed like that after the large WordPress 5.5 update more than that we determinated that the cause was the update itself..
As you already know; we just applied CSS tweaks directly so you could argue and say that we merely patched the issue.
But you have details so you can check it out as you requested.
Kind regards
AngryWarrior
Hi again Brian.
A qualified guess would be that it is related to the jQuery Migrate part that has broken over 10 K websites too far with the WordPress 5.5 update. More information here:
https://www.searchenginejournal.com/wordpress-5-5-issues/377851/#ok andtemporary patch here: https://wordpress.org/plugins/enable-jquery-migrate-helper/
Kind regards
AngryWarrior
Thank you for reaching out,
We really appreciate your contribution to us on this issue. We will have a look at the matter and figure out a way forward.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Brian.
Sure thing, it is our pleasure to share the information.Hopefully it will help with finding the culprit of this issue.
Please just just us a email once you are done with that investigation on our servers so we can remove the temporary access.
Thank you very much.
Kind regards
AngryWarrior
Thank you for reaching out to us, Just to follow up on this,
I do hope that the issue was fixed with the latest WordPress update 5.5.1. You can check this through their core updates here.
I hope this clears things out. Please let us know if you have any further questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thanks for reaching out Brian. We really can’t tell because we solved the issue with adding CSS coding tweaks as you may remember. After updating to 5.5.1. is just looks the same. Sorry that we cannot be of more help with more information.
Kind regards
AngryWarror
Hey there,
Thank you so much for your feedback, it is much appreciated by our team!
In case you encounter any further issues kindly feel free to contact us.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello!
I have question.
Is possible add in category filter (counter) ? To show how much jobs are in category.
Hey there,
Unfortunately this is not possible by default. It would entail custom work to have this implementation.Unfortunately, we just don’t have the resources to offer custom work right now. However, we are partnered with and highly recommend Envato Studio or Codeable If you need help customizing your theme.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey there,
Unfortunately Jobify would not be suitable for a dropshipping model.
Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
this theme, is it available in Portuguese / Brazil?
Hey there,
In relation to your question here, you can make translations of the theme and plugins as they have the .po/.mo files included for easy translation into Portuguese. Potuguese Brazil is 38% translated.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community