917 comments found.
Hi, you theme is really beautiful. Have a little demand, is it possible to activate Preloader only on home page (i’m an envato elements user) ? Best regards
Hi,
Please read more Envato Elements support policy: https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements
If you have a license from Themeforest. Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I purchased this awesome theme and uploaded/activated on the incorrect wordpress website. I am building 4 websites at the moment to help disadvantaged youth and we don’t have a lot of money. Your theme costs us in Australia about $90 dollars. Is it possible to get permission to upload the theme to the intended website, effectively transferring the licence? without additional cost? I am so sorry to be asking this. It was a huge mistake on my part. Thanks Lorraine
Hi,
I understand your problems.
Don’t worry. You can upload and install on the primary website. Download the theme latest version from Themeforest.
Envato License policy: https://themeforest.net/licenses/standard
Thank you
Hi Team – is there a way to ROUND the CTA menu option here (e.g. 6/8 pixels): https://imgur.com/5RUoQ6O
Thank you!
Hi,
We’ll support for your problems.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
Hi Team – another question on the site (looking to cut over this weekend to production) – is it possible to make these icons bigger? Looks like they are auto-resized but can’t seem to find an override.
https://imgur.com/8GtdQB2Thank you!
Hi,
We’ll support for your problems.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
Apologies, another quick question: I noticed you’re using flat icons in the images (e.g. flaticon-ui) but I cannot locate where they are or the naming convention for them. I’d like to change the icons to fit our services and features. Is this possible?
Thanks again for all of your help!
Jeremy
All elements support icons .svg, so you can download icons svg from flaticon website and upload on your website. Where elements support icons svg. Thanks
Thank you for the very fast reply – works perfectly!
Great work, Thanks
Hi Team – I’m currently working on a dev site (https://gonzalon1.sg-host.com/) that I want to finish and cut-over on Friday (will become: https://tcpmiami.com) but I’m having a heck of a time changing the footer. I’ve updated the footer in the Footer Builder options but, nothing changes? How do I change the footer to look and include the content/links we need?
Thank you!
Hi,
Please read more the documentation to setup footer: http://oceanthemes.net/docs/engitech/footer-content/ and http://oceanthemes.net/docs/engitech/footer/
Thank you
Good Morning, I bought this template but I can’t get it to work. I followed all the steps for the “Import Data” but when checking the homepage, it does not do what it is supposed to do. The page is completely unformatted and I cannot access the blocks to build pages, as it says on the sales page. Can you tell me why this is happening?
Thank you
Hi,
Please read more this guide: https://oceanthemes.ticksy.com/article/16295
We’ll support for your problems.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
Hello, I want to buy this template but forgot that sale ends on 8/25. Can I count on a discount?
Hi,
I’m so sorry, we can’t discount now. Envato’s Birthday Sale is over.
I think $49 is a good price. Maybe we’ll change to $59 in the near future.
Thanks for inerested in our theme.
Hi, my site has looked great with no issues since I developed it. However I just updated to WP 5.5 and it’s thrown off my whole site/homepage. Do you have an update to your theme for 5.5 that will fix everything? Please say yes… www.sky6.media
Hi,
We’ll support for your problems.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
Hi
I just updated your theme and the plugin Elementor, and now my site looks all wrong..
You can check it here: https://hybrida.dk
Best regards Caroline
Hi,
We’ll support for your problems.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
Hi, I got the engitech theme through envato elements. When I apply the transperant and sticky header, it works very well on homepage but not on the other pages. On sub-pages, it appears with the scroll header settings and with the main logo (not the logo that is chosen for scroll menu). What is the reason? Thanks
Hi, please submit ticket to be helped: https://oceanthemes.ticksy.com/
You need to have a license on Themeforest to get support. We don’t support customers whoes downloaded from Envato Elements.
This is users term: https://elements.envato.com/user-terms
Hope you understand. Thanks.
I am not asking for support here. There’s something broken with the theme. That should not be happening
Does this theme support the transperant header for all pages?
Hi,
Sorry, this theme doesn’t support this, maybe we’ll update this problem in the future. Thanks.
Hello dear Support team
we try to change the Preloading Logo on our website and we can’t find where to do it. please help us with this issue, Thank you in advance
I am interested in customization services could you kindly let me know how to go about this.
Thanksk
Hi,
Please submit a private ticket and we’ll discussion more: https://oceanthemes.ticksy.com/
Thank you
I bought “Engitech – IT Solutions & Services” theme and when I change the carousal with another set of images. After I change the images, the images are greyed out in the carousal. If I hover the mouse, the image is showing up. Can you please let me know how to fix it?
Hi,
We’ll support for your problems.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
I cant edit the footer theme.
hi i recently bought a theme, can you please let me know how can i add mega menu as i didnt see theme options in your theme.
Hi,
Sorry, this theme doesn’t support mega menu now, You can use a plugin to make it.
Thanks.
.
can you please name that plugin?
You can try this plugin: https://wordpress.org/plugins/megamenu/
- Are we able to add video snippets into the rotating banner?
- The rotating/drag module right under the banner, are we able to customize that? or hide that?
- And inside the About Company section on the home page (module with the watch), how can we embed video into the page and not just be a link that pop-ups a video.
Hi,
- Are we able to add video snippets into the rotating banner?
=> You can easy add video snippets into the rotating banner. the rotating banner use the Slider Revolution plugin.
- The rotating/drag module right under the banner, are we able to customize that? or hide that?
=> You can easy customize or hide. by use the Slider Revolution plugin.
- And inside the About Company section on the home page (module with the watch), how can we embed video into the page and not just be a link that pop-ups a video.
=> You can easy to add embed video replace watch image. by use Elementor page builder edit in backend.
Thank you for interest to our Engitech theme.
The website is having issues (tecna.ice.com)
What can I do.
Hi,
We’ll support for your problems.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
Hello,
I’m very interested by your theme, however I understand it doesn’t have a wide mode for submenus did you plans in the future for integrating this?
Hi,
Yes, we are planning to integrate mega menu for submenu in future update.
Thank you for interest to our engitech theme.