13535 comments found.
I cant see courses list in orders . can you help me please?
Hi hsega,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Pre Sell Question: Does your theme have Front end course builder ? All the add-ons are included in theme. Means if I buy your theme, do I need to pay 249 separately for add-ons ?
Hi yogesh21sharma92,
We have Frontend Editor add-on for LearnPress but it is not included in the theme.
You will get add-ons in this package https://thimpress.com/product/learnpress-add-ons-bundle/ when you buy our theme without any extra fee.
Sincerely
I was reading reviews and comparisons of your theme and wplms. Can you please tell me why I should preffer your theme? Any USP ?
You should buy our theme because we have the largest community of users, a user-friendly interface with useful addons and our theme always have high flexibility, our customer service is prompt and efficient
Diego Ponce Well, I send an email to “Envato” support, and send an email to will be answered in 5 to 7 days? really!!, I never have to experience this “Terrible” problem, because in the past I just forget, some plugins, templates, but this time, I sent enough information, about my experience, with his TEMPLATE, because for two weeks, I trying everything, but “WordPress update the site automatically, and this template is not working more, I documented. But the Author, kept saying to go to the FORUM, whatever are the people to do this template, they living in the ‘90s, “FORUM?”, I know, now to ENVATO, do the same thing, kept writing texts and no solution, I fell offended and betrayed, they even care how many years you kept buying and support ENVATO, have a little more respect for your members, we PAY this is not FREE. Totally disappointed. D
Does the theme allows to pay for membership/courses with Polish payment gates like PayU or Przelewy24 (works with Woocommerce)?
Hi Tymcio,
Yes, Our theme is compatible with plugin Paid Membership Pro, and our theme supports all payment gateways working with WooCommerce.
Sincerely
Hello, amazing theme!
Our question is:
1) Is it possible, to Block in curriculum lesson stages?
for example, we have 5 video lessons – we want student watch 1-st lesson, and then unlock second lesson, etc. We do not want to open all videos immediately.
Is it possible?
Hi IBELACADEMY,
You can use our Content Drip add-on (included in the theme).
Sincerely
Great, thanks a lot!
One more question – we use avatar plugin and set image to prifile – https://ibel.ge/profile/keti2020
also regenerate tumbnails but it is not appear to the page.
How to set profile image for instructor?
Excuse me, we found Content Drip add-on, but there is Buy In now button, so it is not free for us?
Hi IBELACADEMY,
They need to go to their profile page => Settings => Avatar => Upload => Save. And you should set avatar size by going to Dashboard => LearnPress => Settings => Profile => Avatar => Size, to 500×500.
Sincerely
Hi, Thanks for creating such a great theme, please is this compatible with Youzer?
Hi weeco15,
We have never used it, so we cannot make sure if it is compatible with our theme.
Sincerely
s absolutely not acceptable to sale a “template” to literally in a lot of problems, I install 3 times this template with 3 different versions, the fist the normal DEMO, to works fine, but don’t SAVE any changes and the WPBAkery Page Builder don’t work at all, I only saw the “code”, the second I install an older version of WordPress, and them “WPBAkery Page Builder ”, works fine, I can save, edit and publish, great I’m happy, but of course, one day will need to update to last WordPress version, well even think to wait until you fix your template for WordPress 5.5 “Eckstine”, them we were set up the payments, them error on the server, website out again, well we decided to is to much work, this template to fix all the time, THIS TEMPLATE HAVE ERRORS if you guys don’t realize, I have a bunch of screenshots, to prove this, ok IWANT MY REFUND, is the second time I ASK, please respond, don’t send to me this blog post, I need an answer and my REFUND. Thanks, I’m based in Envato member from 2012, and I have level 4th buy in this network, never have such a bad experience.
Hi diegocubebox,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues. Because you have never contacted us to get help, we cannot accept your refund request. If there is a problem with our theme and we can’t fix it, we will accept your refund request.
Sincerely
I wrote really clear what is the problem with your template, it’s impossible to work “WPBAkery Page Builder ” with this template, I install a different template and work fine, not your template, I send a screenshot to support of Envato, even the support of my Hosting tell me, every time, “WORDPRESS update all website get errors, I cannot be writing day by day, you need, refund my money, because I paid for something different, I bought for years templates and you are the FIRST terrible experience I have in ENVATO, I’m not going to stop, no way ill pay for something doesn’t fit the basic standard, the ability to update WordPress version, and saved.
Hi diegocubebox,
Our theme works well with WPBakery Page Builder.
If you don’t create topic on our forum and let us help you, we will never accept your refund request.
Sincerely
Diego Ponce Well, I send an email to “Envato” support, and send an email to will be answered in 5 to 7 days? really!!, I never have to experience this “Terrible” problem, because in the past I just forget, some plugins, templates, but this time, I sent enough information, about my experience, with his TEMPLATE, because for two weeks, I trying everything, but “WordPress update the site automatically, and this template is not working more, I documented. But the Author, kept saying to go to the FORUM, whatever are the people to do this template, they living in the ‘90s, “FORUM?”, I know, now to ENVATO, do the same thing, kept writing texts and no solution, I fell offended and betrayed, they even care how many years you kept buying and support ENVATO, have a little more respect for your members, we PAY this is not FREE. Totally disappointed. D
hello,
I want to use my test enviroment (my test domain: https://superworldtv.xyz/)
when I will finish all works, than I will install to live enviroment (different domain)
so now I activated your theme on my test enviroment, and than can I use live enviroment after test completed? ( I meant about license if you check)
thanks.
Hi pacaltay,
Yes, you can do that.
Sincerely
Is there the ability to control the time the student will spend in the lesson? If this option is available I will buy the theme
Hi gogo207,
Sorry but we don’t have that option.
Sincerely
pre-sales questions:
1) if I buy your theme, I will have Learnpress plugin premium with full feautures? is this right?
2) If I dont like your theme, can I refund directly?
Hi pacaltay,
1. You will get add-ons in this package https://thimpress.com/product/learnpress-add-ons-bundle/ when you buy our theme.
2. No, you can read more about Envato Market refund rules here: https://themeforest.net/page/customer_refund_policy
Sincerely
249 dollars is much money for me. so I want to buy only your education theme with learnpress, so which features included with your theme, can you tell me please?
thanks.
Hi pacaltay,
You will get add-ons in this package https://thimpress.com/product/learnpress-add-ons-bundle/ when you buy our theme without any extra fee.
Sincerely
hi,
so here your website: https://thimpress.com/learnpress-lms-pricing/
If I buy your theme from themeforest,
I think I will have middle package https://prnt.sc/u4hj0d
is it correct? so 48 dollars with theme and plugin together?
ok I decided to buy, I understood. thank you very much for helping me.
You’re welcome. Hope you love our theme.
For Membership plugin, it is asking for licencing which should be included in the paid theme, where can we find the licence key for it.
Hi makn78,
Our theme goes with a free Paid Membership Pro version, not with any license key.
SIncerely
Dear,
How can I restrict the download of certificates for each student? I want the certificates to be downloaded one or two times for each student in each course. how can be done? because students can generate certificates by changing their names in their profile settings !!
it seems it’s gap there!!
Hi DesignNano,
We don’t have this feature yet. Thanks for your question!
Sincerely
Dear Thimpress,
I want to know what generates “This lesson has been locked” error. This is frustrating to me. I have a user with a specific membership level. That user can access a course created for his/her membership level. But after sometimes, he/she gets the error “This lesson has been locked”. I want to know what might have generated this error. That user does not change his/her membership level. There is no change in his/her membership level.
It would be nice to know any error that could come up and the thing that causes the errors. As of now, I could not find any docs or information on this. I do not use any of GDPR Compliance & Cookie Consent.
The screenshots of the error are:
https://ibb.co/VxkCsbY = Course View https://ibb.co/Jr1XBZs = View Lesson without Clicking the Take this course button. https://ibb.co/16X7N5g = After clicking the Take this course buttonWhy is the error there? I never lock the lesson. There is no option to lock the lesson as well. You need to tell me the meaning of the error.
I posted here because you did not reply my topic in your forum.
Please help
Regards 3 License holder
Hi HLSolution,
Our developers are still trying to figure out the cause of your error. Since no one has encountered this error before, please wait patiently for us.
Sincerely
OK…I hope you can fix this.
It is a great theme and support is one of the best i have found here. But theme has also the wors Page Spedd I haver see (https://developers.google.com/speed/pagespeed/insights). You should consider improving it.. Thank you
Hi luishorta,
You can try the methods in the following article https://thimpress.com/improve-website-speed-wordpress-website-slow-fix/
Sincerely
Please can you tell me if that theme works flawlessy with WP 5.5 and PHP 7.4? Thanks
Hi stickFinger,
Yes, our theme works well with WP 5.5 and PHP 7.4.
Sincerely
Hi, I have a couple of questions.
1) How can I remove the prices from all courses – don’t want to display them at all.
2) How can I edit the color of the testimonial text and the names, want them all white ideally.
Please come back to me ASAP
Hi Beloved_Design,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
This template is a real mess, I spend a day and I can even save one change on the Home page, really slow, WP Bakery, have a lot of errors, sorry I can’t work with this, please I want a refund. Let me know what is the process, I’m deleted then template from my website. Ill waiting for your response. Thanks
Hi ,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will assist with your issues
Sincerely
Hello,
Pre-sale question:
Is the Learnpress plugin and its add-ons(which of them?) free for Eduma theme buyers?
Hi David-Toreli,
When purchasing the Eduma theme you will receive Learnpress and add-ons in this package https://thimpress.com/product/learnpress-add-ons-bundle/
Sincerely
Hello, is there a way to track students spent time / logs ?
Hi Entornoweb,
Currently, we do not have this feature. Thanks for your question!
Sincerely
Pre-sale question:
I am inclined to buy this one but I am concerned about something. What is the difference between Eduma and CB Kit?
I bought the CB Kit and I did not get any success from it. The page builder seems disconnected from the system in so many ways that I got discouraged and just abandoned the project. Not pointing a finger – just making my point.
I need a system that doesn’t make things overly complicated. So again, as far as level of complication and as far as major feature differences goes, how does Eduma compare to CB Kit?
Hi SiyftheMoorishScientist,
Eduma and CB Kit are different in layout, widgets, icons. The functions are the same.
If you have any problem when using our theme, please create topics on our forum, we will try our best to help you.
Sincerely