5224 comments found.
Hi, i think there is a problem in verifying the theme steps, it redirects me to the WP again and asking for Verification again and again
i HAVE SET TITLE TO BE 21PX BUT IN MOBILE HAVE PROBLEM THAT ONLY PART OF THE TITLE APPEAR. CAN YOU PLEASE HELP
Hi @hajjy!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
hello:why Sticky Mobile Share Buttons not work for pages?it work only for posts
Hi @salemchi94!
Thanks for using Jannah.
It is available on the standard posts only, you can add it as a feature request in the ideas section on our website.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
hello, im interested to buy your theme.
I already have web with other magazine template and bunch of content, my question is :
1. If i want to change to your theme and import demo / your layout design, is it my previous content (blogs, posts, categories, tags) will still available? I mean i will not lose any of my content?
2. If i will lose my previous content, do you have any recommend solution?
Hi @azsaef!
Thanks for your interest in Jannah.
No, you will not lost any contant you already have.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
جميل جدا ممكن تزود نظام مشاركة الأرباح لأنه مطلوب ؟
Hi @chefvevo!
Thanks for your interest in Jannah.
Thanks for your suggestion, it is really appreciated but it is not on our plan for the near future updates.
Best Regards.
hello When will version 5 of this template be released?
Hi @salemchi94!
Thanks for using Jannah.
No ETA yet, it is in the testing stage.
Thank you, we look forward to serving you!
Best Regards.
good day Google Search Console periodically gives an error. Is there a problem in this direction? updating the theme will fix the problem? Problems of the “Navigation Lines” category on the website https://nizhyn.in.ua/
To the owner of the site https://nizhyn.in.ua/
Your site has problems (1) in the “Navigation Bars” category.
Major mistakes
Due to errors, your pages or site functions may not be available in search results. The following errors were found on your site:
Missing “item” field
We recommend that you, as far as possible, eliminate the above problems. Then more pages of your site will appear in Google search results, and moreover in the best possible way.
Hi @IgorRadchenko!
Thanks for using Jannah.
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so kindly send us an email via our profile page and include your site URL with wp-admin access so our developer could investigate.
Thank you, we look forward to serving you!
Best Regards.
Is there any possibilities to improve social profile on author’s page and author’s box? I mean snapchat, tiktok and other new and young social network.
Hi,
Thanks for suggestions, it is really appreciated.
We’re not working on that at the moment but I’ll pitch it to the team and see what they think.
If you have any more features requests please share them with our community by adding them to our ideas repository: http://tielabs.com/members/submit-your-idea/Have a nice day!
i have the olde version 3.2 i have some customization made to it .. how can i activate it when i click activate the theme it says error and i have purchased the theme ?? or how can use the web css files of the desktop for both desktop and mobile ?
Hi @doc_ali_i7v!
Thanks for using Jannah.
version 3.2 is not supported anymore, You need to upgrade the theme to the latest version to be able to activate your license.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
this theme supports wp-rocket?? Acttualy my site si down and appear an error about jannah and wp-rocket
Hi @naliseth!
Thanks for your interest in Jannah.
Yes, it supports wp-rocket.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hi @hostingo!
Thanks for using Jannah.
What is service do you use to check? check all the files mentioned it just contains normal JS code.
Best Regards.
i update theme, so all problem fixed by it. thanks for reply. 
jQuery Migrate Helper — Warnings encountered This page generated the following warnings:
https://---.com/wp-content/themes/jannah/framework/admin/assets/tie.js:338:24): jQuery.fn.attr(‘checked’) might use property instead of attribute Please make sure you are using the latest version of all of your plugins, and your theme. If you are, you may want to ask the developers of the code mentioned in the warnings for an update.Hi @pcnetmecom!
Thanks for using Jannah.
Kindly send us an email via our profile page.
Best Regards.
send
Hey team!!
I need to ask you if you are working on next version, because I’m having a lot of problems after last WP update (v.5.5).
You are awesome! great work!! Thank you!!
Hi, 1- some popular themes have three column style . Can i ask you why you don’t add this item?? 2- I’m waiting you add to boxs title for each category icon option.
Hi @000hm!
Thanks for your interest in Jannah.
1. This is not on our plan.
2. Sorry, I am not sure I understand you correctly, could you give me more details?
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hi, Can we add icon in pagebuilder???
https://ibb.co/JqMSV37Hi @000hm!
Thanks for your interest in Jannah.
There is an option in the the page builder to add an icon beside the block titls.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hi, i was checking the demo fitness and i found it broken so i just let you know to check on it https://jannah.tielabs.com/fitness
Hi @Shaghelhom!
Thanks for using Jannah.
Thanks for letting us know about this, it was caused by the mp-timetable plugin, we updated it to the latest version ad the issue has been fixed.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Is Jannah Games compatible with buddypress? Can the reviews at the end of the posts be removed?
Hi @Andrecl!
Thanks for your interest in Jannah.
1. Yes, all demos support BuddyPress,
2. Yes.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hello how possible to change post title please ? I want to reduce it Thanks
Hi @spidermycron!
Thanks for your interest in Jannah.
You can change it from the post edit page.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hello, thanks a lot for quick response but can you please give more guidance if possible here any chance ? thanks
Hi. All plugins are updated and theme. Also wordpress. Still getting this error. Failed to initialize plugin: jannah_extensions_mce_button
Hi @cdeguzman!
Thanks for using Jannah.
Please make sure you are using the latest version 1.0.12 of the Jannah Extinsions plugin, if you are using it kindly send us an email via our profile page here on Themeforest.
Thank you, we look forward to serving you!
Best Regards.
How many days left for Junnah 5.0 ?
Hi @Techtriyo!
Thanks for using Jannah.
We don’t have an exact ETA yet, you will receive an email when it got released.
Best Regards.
Hello, could you tell me what are the premium add-ons that Hannah brings and only version 5. I also want to know about the short codes. I want to migrate from Publisher theme to Hannag
Hi @jhonnysan!
Thanks for your interest in Jannah.
Here are the plugins included:
1- Taqyeem – Reviews Plugin 2. Arqam Lite, Social Counters Plugin. 3. Jannah Extensions – Shortcodes plugin. 4. Jannah Speed Optimization Plugin. 5. Jannah Switcher – To migrate posts from other themes https://jannah.helpscoutdocs.com/article/116-posts-switcher
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
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