6431 comments found.
So far didn’t get any support from your side. And also the link which you shared for support I can’t open a subject. Please contact through mail and clear the issue urgently. So far your support is Zero. Very bad support
My email – Wikitechsweb@gmail.com
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Also, did you already try to register on our support forum? and may i know what kind of problem that you get on our support forum?
Thank you
Hi Fayizpeedikayil,
Please try to visit this link https://support.jegtheme.com/account/ then click the “Refresh Purchased License” button.
Our support team already sent an email to the email address above. Please check it out.
Thank you
Hello,
I have some issues with RTL please find them below:
– Many texts include “letter-spacing: 1px;” I need to make it 0 I tried using Yellow pencil but it’s not applied on all website pages. Example: http://prntscr.com/u7oh3n
– Search button in search results on the right it should be in the left, how can I change it should I create new ccs file? please explain Screenshot: http://prntscr.com/u7ohgj
– Many things in REVIEWS need to be RTL here examples http://prntscr.com/u7oxq9 + http://prntscr.com/u7oxzl
– I Can’t translate this word View in Review post type example here http://prntscr.com/u7oyv5
One more thing how can I make content in the center? I used this
text here
but still comes rtl .. ? Screenshot: http://prntscr.com/u7pp8xWaiting for your reply
All already posted here https://support.jegtheme.com/forums/topic/issues-with-rtl-arabic/Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
You didn’t read my comment?
I already told you that I created a topic on your forum
https://support.jegtheme.com/forums/topic/issues-with-rtl-arabic/#post-71035I didn’t yet received any reply
Hi OmarMoshen,
Please be patient for a while. Our support team still checking your topic.
Thank you
Hi in my website if i write a new article i cannot insert the title? can you help me?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
I want to remove 1 h1 tag, can you help me https://prnt.sc/u7auvp
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
You just need to tell me the value, I will milk myself, thanks
Hi tgsnguyenkhoi,
May i know, did you already purchase JNews theme with this user account?
Thank you
JNews – Frontend Submit
Submit Post
This phrase should be duplicated. It occurs only once in POT/PO and appears several different places on the page. For example, when a user submits a post from the frontend, it is understandable.
But it also appears on the button when a user account is updated. Here, the user does not send a post so it is obviously pointless. It is not possible to use this button for such different functions.
For the save option the user account should be SUBMIT and not SUBMIT POST shared with the posting function.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
100% waste of PayuWall option. I purchased because if this features. But now, really it’s a demo option. West feeling. Dear armin, if you solve the issues or refund my cash
I made all posts on restricted mode. And one of my customer has purchased one plan. But he cannot open or unlock another files. I out option uoto 100 contents allowed. Really it’s waste option. Dear admin, don’t mention paywall option in theme description. It’s like cheating for mentioned in-used details
100% waste of PayuWall option. I purchased because if this features. But now, really it’s a demo option. West feeling. Dear admin, if you solve the issues or refund my cash
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Still getting this error too refresh licence
Notice: Refresh License Throttled for 1 Hours, Please try again in next 1 hour
Please take any action to solve this. I can’t request you more than. Since 1 week I’m requesting you. And you just reply to visit link and open ticket. It’s seems like just irresponsible support.
Please I’m telling again. If you can’t solve the paywall issue, just refund the amount.
Hi Fayizpeedikayil,
I notice you already open a support ticket on our forum https://support.jegtheme.com/forums/topic/paywall-issue/
Please be patient for a while. Our support team will help you asap.
Thank you
100% waste of PayuWall option. I purchased because if this features. But now, really it’s a demo option. West feeling. Dear armin, if you solve the issues or refund my cash
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi, I have a question about post pagination, if the ads refresh automatically when the visitor clic on the “next/prev” buttons on my splited post
Hi tamfaouzi,
Did you mean the split post feature? Also, may i know what ads provide that will you use?
Thank you
Yes The split post feature , I want to know if it’s the same as the Plugin “Theiya Post Slider” ....... I mean exactly if i have a long article and i want to devide it into different parts and in order to navigate other parts the visitor have to click Next or Previous buttons, and i am using google adsense ads, So i want to know if each time the visitor go to the next / previous page of my long article the ads also refresh automatically to show other ads ????
I hope you confirm and answer my question because i really need it ASAP because in the demo of your theme the auto refresh ads didn’t worked
Hi tamfaouzi,
I already try the split post with google ads feature on my local server and the result it’s all works fine.
If you find a problem, can you send me which page you found the problem? I will check it asap.
Thank you
Hi
2. I haven’t bough the theme yet, I am planning to buy it, this is why i am asking this small question
1.when you tried it , does the ads on that splited article change and refresh or they still the same when navigating to the other part of the article ???
This is my question, I hope you answer me, There is no more simple then that
Thanks.
Hi,
It depends on what the load option that you use. We have 3 load options, Normal Load mode, Load All mode, and Ajax Load mode. When you use Normal Load, the ads will be refreshed. If you use Load All or Ajax Load mode, the ads will not be refreshed.
Let me know if you have further questions.
Thank you
Thank You very much, It is clear Now
You’re welcome tamfaouzi, hopefully you can be our customer as soon.
Thank you
Hi Team,
Your Jnews Newsplus theme demo looks cool. Does Newsplus supports two sidebars
like leftsidebar+content+rightsidebar
Thanks
Hi raju4244,
Thanks for interesting in JNews.
Yes, we have double sidebars option and you can use this feature on the Newsplus demo.
For example you can check this demo https://jnews.io/citynews/, https://jnews.io/citynews/2018/06/12/election-was-rigged-says-opposition-police-confirm-three-dead/
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
I tried the demo in elementor but question if I drop a post block down I dont see where I can edit the category/query for the posts Im looking to implement
Is that possible and can you share with me?
One more question can the menu on https://jnews.io/bloomnews/ stay at the top of the page as you scroll down?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Am not able to add the video as featured image in this url through gutenberg. https://newslead.net/starting-a-fitness-journey-fitness-plan-is-patience
but if I do it through the classic editor it has option of adding the video individually that shows up on the individual post as the featured video. (like this : https://newslead.net/media-crisis-in-pakistan/) What exactly options are available in gutenberg to make the video like that ?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
I’m trying to add the video to the player separated commas but it only shows the first one. https://prnt.sc/u65ddz https://prnt.sc/u65eip
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Excuse me, how do I change the Chinese font? http://www.mmthinker.com
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hello, my website is http://www.mmthinker.com After installation, the font icon is not displayed. How can I solve it?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Jnews team, instead of keep lunching the new features can you pls fix the basic “Accessibility”, “Best Practices” and “SEO” issues shown in web.dev audit?
Some issues are very basic but not been fixed in any past updates… well I do understand that your dev team need to time to fix/update for Core Web Vitals issue but why not just start from something and fix at least the basic “Accessibility and Best Practices” issues ?
Hi businesscatalyst,
Thanks for your suggestion. Currently, our team still checks this further and it may take more time.
If you need help or have questions, you can ask support through our support forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
My friend, good night! There is a possibility, in future updates, to have the option to choose the post template, as in the image below:
https://imgur.com/bfPa8AHTks
Hi jpinheiro,
Did you mean post template option on each single post?
Thank you
Yes!
We already have this option. You can check on our documentation for more info https://support.jegtheme.com/documentation/post/ then find “5. Single Post Setting” section.
Thank you
Often, choosing a theme comes from support. And yours is excellent!
Thank you!
Thank you jpinheiro
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi, can you show me your ecommerce page for this theme?
Hi alexlim91,
For example, you can check this demo https://jnews.io/personal-blog/shop/, https://jnews.io/pets/shop/
Let me know if you have further questions. Btw, JNews is discount now, grab it fast.
Thank you
Hi, may i know can i customize the shop page using elementor?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
I have an ongoing support thread in your forum. I could not post/reply after my support expired. I have renewed my support and still can’t reply. Thanks
Hi PAPPACLART,
Please try to visit this page https://support.jegtheme.com/account/ then click “Refresh Purchased License” button.
Thank you
JNews Split is not working, On clicking Next in pagination, it always stay on the same position. Please solve.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
