13535 comments found.
No payment method available in my lp checkout page.. i bought your team because of the learnpress woocommerce checkout
Hi Benniemattie,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
What causes this error “This lesson has been locked”. I have one Course when viewed by some users, the error comes up. Any way to fix. I could not topic in your forum because I have two pending topics.
Hi HLSolution,
We have answered your topic on the forum. Please check it. You should create a topic on thimpress.com’s forum to get the fastest support. In themeforest.net, we only check comments every 6 hours.
Sincerely
I created topic with the above question. Please check it.
slider revolution is not working Navigation button is not comming
Hi themanojjoshi,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
Hi, “Announcement and Assignment add on” are not showing in eduma plugins any solution.
Hi Mkmohsin000,
The Announcement and Assignment add ons are not included in the theme.
You get add-ons in this package https://thimpress.com/product/learnpress-add-ons-bundle/ when you buy our theme
Sincerely
Are these requirements for the correct execution of the plugins required by the theme or are they requirements for adequate performance if the web page has a lot of traffic? Because shared hosting doesn’t offer as much RAM or as many CPU cores. Only VPS and these are a bit pricey. My site is for testing how many clients I can get by selling courses that I record myself. I am an entrepreneur. I am not an educational institution or a company. I estimate that more or less 20 students enter per month.
Recommended hosting configuration:
vCPU: 3 Memory (RAM): 3 GB SSD Storage: 60 GB
Tnahks.
Hi JhonBa,
Those are the minimum conditions to use our theme in the best possible way!
Sincerely
The admin bar has disappeared from my backend, and a blank gap is remaining in it’s place. I am therefore unable to choose, access or use live edit or any other editor except just Elementor. Also, on the frontend, I am getting the same blank gap showing above the header content. May you assist, please?
Hi ExpertEase,
Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
I have since sent the login details that you requested via the ticket, but there has not been any action from your end. May you look into this for me, please. My website is offline and costing me a lot by being offline.
The pages list is not opening at all, and I’m getting some HTML code instead of the pages list.
I need assistance asap, please. Thank you.
I’ve since sent my login details via the ticket as per your request. May you attend to the matter please as my site is currently offline and thus, impacting my business. I’ve noticed that the pages list is not working, and instead, returning some HTML code. Thanks
Hi ExpertEase,
We have replied to your topic on our forum, please check it out.
Sincerely
You disabled all my plugins on my Multisite Network and messed up 13 websites without warning. You also disabled my security plugins and exposed my 13 websites to hackers. You MUST have just disabled the plugins on the single website that I gave you access to, and not the whole multisite network. I am very unhappy with what you did!!! You messed up a lot of stuff for me, and after all that hassle, YOU FAILED to fix the issue that I had. I had to do it myself in the end!!! I’m not happy at all with the cowboy behaviour that you exhibited in this instance!!!!
Hello. I have an error on the course page with icons and in the lesson icon also. please let me know the solution.
Please create a new ticket on the forum we will check for you.
Hi yodiny,
Your support license has expired. Please renew your support license to get best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Hi team, How to create multiple certificate for different courses ?
Hi avax_digital,
To create a certificate please go to Dashboard => Learnpress => Certificates => Add new.
Then, go to Learnpress => Courses => Edit or Create Course => Certificate => Click Assign in certificate you want.
You can assign only one certificate to a course!
Sincerely
Hello menu is not showing in Chrome on desktop only. Not sure why, do you know what causes this to happen?
Please create a new ticket on the forum we will check for you.
When I click create on forum it does nothing… So that is not even an option.
Sorry nevermind it posted wasn’t giving any confirmation and posted a bunch of times smh
Hi Blue416,
Your support license has expired. Please renew your support license to get best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Hello, if this theme allows to make 2 options for people? 1 – buy only 1 course or 1 lesson 2 – buy subscription for x time
So people are able to make a choice, which they want to use
And if theme supports video from vimeo? And what is the security?
Hi Tymcio,
1. Our theme allows for course purchases only. 2. You can do this by assigning the course to membership. 3. Our theme supports videos from Vimeo. However, if you are inserting a video by linking from an outside source there is no way to secure it.
Sincerely
Thank you 
Hello, please reply on my ticket #592622 . thanks
Hi aailauima,
We have already answered your topic, please check it out!
Sincerely
1. Do you have demo content for elementor? 2. Dou you have course builder? 3. Is it possible to have fully customized cource single page (build with pagebuilder)? 4. Is it possible to have this: a) We will share full acess to all content when customer select Plan “Ultimate”. Then no extra-payment for all courses needed.
b) If user select plan INDIVIDUAL then he have free account. But they have to pay for every source/video. 5. Do you have third party video integration like vimeo? 6. Do you have Amazon S3 integration? 7. Your point system is very simple/basic. Is it possible to have mycred integration? 8. Your course category/grid have only thumbnail image. Is it possible to have video preview here (like an youtube grid/list): https://educationwp.thimpress.com/demo-crypto/course-category/general/Hi Tussibag,
1.Yes, we have demo content for Elementor.
2. You can choose your page builder is Elementor, Visual Composer or Site Origin.
3. Now, you can edit overview section with your page builder, and we are working to allow to edit full course page with page builder (Elementor).
4a) Yes, you can assign all your courses to a membership level, and when user buy that level, they will get all courses.
4b) No, our LearnPress just sells whole course, not with source and videos inside
5. We support to display Youtube and Vimeo videos.
6. No.
7. We have myCRED add-on for LearnPress.
8. No.
Sincerely
Hi Team ;
Some of words in my Arabic site translated with Loco Translate Plugin appeared English again after updating Learnpress plugin .
I don’t know what happened, the words still translated and not appear as Arabic , but I noticed there is something not configured well while i saw Learnpress plugin translation files. these messages appeared.
This message appear :Additional files found This bundle isn’t fully configured, so we don’t know what the following files are for. Click the setup tab to complete the bundle configuration.
When I click the setup this message appear :
Partially configured bundle This bundle’s configuration has been automatically detected, but isn’t fully complete.
23 files can’t be matched to a known set of strings Advanced configuration
Import config from XML Get help with this Author details
If you have trouble translating this bundle, consider asking the author for help. “LearnPress” 3.2.7.2 by ThimPress — Visit official site
I have an Eduma Version: 4.2.1 , Could you please help me to solve this ?
Regards; S-Diab
Hi S-Diab,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to suppport@thimpress.com, we will try to help you.
Sincerely
Please send us an email to support@thimpress.com
Hi, how can I provide lifetime access in my courses to our students?
Hi emmahmud,
You just need to set the duration of the course to be a large number.
Sincerely
Hello, i am using this theme for Australia based company and we are using UK English. So Enroll spellings must be with a single “L” as “ENROL” but on this theme enroll buttons are with double L. How can i change spellings on enroll button when i am using learn press for courses. Thank you
You can use Loco Translated to fix it.
How do I change or remove these items: https://ibb.co/PxQg0MG
You can find a way to delete it here https://thimpress.com/knowledge-base/css-support/
Please check my topics in your support forum. It would be nice if membership level column is in the course list at the backend.
Hi Hlsolution,
We have already answered your topic, please check back!
Sincerely
We have responded to you on the forum, please check back
OK. one problem is still there. Please check my post in the forum.
Are you issuing a theme update to deal with the wordpress 5.5 / jquery migrate disconnect? My wpbakery is not showing the backened edit option rendering the theme useless. Ands my clients can’t edit their site.
Because the new WP version is not compatible with some of the Theme Plugins, you can use this Plugin to revert to version 5.4. https://wordpress.org/plugins/wp-downgrade/
When will there be a fix for this? We can’t stay at 5.4 forever?
Somehow – it keeps reverting back to 5.5 even with that plugin installed. I need a solution please.
Hi jewel_bug,
Your support license has expired. Please renew your support license to get best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Regards.
HI cachus,
We have replied to your topic on our forum. Please check it out.
Sincerely
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