13535 comments found.
Cho e xin file tiếng việt của theme ạ
Hi thinhbuiit1310,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
Hello
I have import the demo IVY League on my website but the child theme of demo IVY League is not available. Can you please suggest which child theme I need to install for the same.
Awaiting for your response.
Thanks Prashant
Hi prashant2387,
We have replied to your topic on our forum. Please check it out.
Sincerely
This template seems excellent to me. Is it possible to exclude one or more course categories from the courses page?
Hi arleydaza,
Thank you for your interest in our theme. However, we don’t have that feature now.
Sincerely
WPML is conflicting with everything. Theme not ready for WPML. If your are going to use it multilingual, choose another theme like BeTheme, for instance, or wait for developers to ad the feature
Hi luishorta,
Our theme supports WPML. Please create a topic on our forum and tell us the issue you are facing. We will try our best to help you.
Sincerely
Hey guys, how are you? How is the situation about wordpress core 5.5 update. I am waiting to update it in order to avoid trouble. Can you tell how is the situation? Txs
Hi fabeach,
We have updated new version to integrate with WordPress version 5.5.
You can update WordPress version 5.5 and our theme. And to make sure, please backup your website before you do that.
Sincerely
I have purchased this for education website i’m not able add student enrollment manually facing problem with order item pop up adding course in learnpress order options kindly help with it
Hi,
Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
I not finding any element of website in Elementor, that’s why my homepage is broken.
Please check my Topic on Forum. Topic is “Elementor is not working with ThemPress”
I’m waiting for support
Hi emmahmud,
We have replied to your topic on our forum. Please check it out.
Sincerely
Please check my topic on forum again. My Elementor problem is not solved yet
Hi,
I do understand that my support is expired but the point is the default theme and plugging are not working once we updated WordPress to 5.5 and also the theme and all related plugins, then I noticed wp-bakery is not working while creating new pages and also the home page slider had background color blue with opacity as its in default demo react style even that pagination is not working just after updating theme and other plugins, so this issue is with theme and its default plugin right so am asking you to fix this and i raised my point before renewing because i had no custom function to be configured or need assistance on enhancement.
Hey, you have worst support and cant even release proper updates once there is a new WordPress release as my site broke and wp bakery page builder & slider revolution is not working, when i post to get it fixed u guys ask me to renew my support, for what i should, all this scrap happened just because of your mistake, instead of renewing support i would prefer and suggest to buy some other better theme with good support, as your scrap team just wasted my time from past 2 days and will make sure all my team members post there worst experience with your theme in this page, have good luck, Bye
Hi
What happened as I was expecting your reply as I need to update the existing pages onsite, which am unable to do after theme update as wp-bakery is not working for pages, I seriously won’t understand the kind of support ur team provide, don’t test our patients, as am very pissed off, as I can’t tolerate anymore.
scroll doesn’t work in lessons.. I have already update to the latest version. Can you help me?
Hi lydiasta,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Thank you team!!!
I returned it to the previous version of Wordpress and it works fine. Thank you!
I also sent you my access info. Still no solution to my problem…Please look at my question. My users keep complaining…please solve the problem as soon as possible. Learnpress is also not compatible with the latest version of wordpress. You need to fix this.
Hello. I am trying to decide between your theme, WPLMS, and MasterStudy.
Why should I choose Eduma?
Hi danielburns,
You should buy our theme because we have the largest community of users, a user-friendly interface with useful addons and our theme always have high flexibility, our customer service is prompt and efficient.
Sincerely
Hi there, first I’d like to say what a great theme! Does each demo page allow me to customise them myself? For example, if I open the Home page in the back end, can I remove, add sections or change the page around?
Hi cariaw,
Yes, you can remove or add anything on the homepage.
Sincerely
Thank you – that’s brililant!
Hello. After Greetings I suffer from recurring and recurring problems in the theme. And every time I am supported by the distinguished team, but the errors in coding are big and many, I hope serious work on development. So far, for months, I have not been able to use the site correctly. Every week, there is a technical problem. Unfortunately the theme is never stable. Please work to solve it. Greetings website: aiacademy.info
Hi aiacademy,
Please create a topic in the Eduma forum: https://thimpress.com/forums/forum/eduma/
We will check all your issues.
Sincerely
The main problem is we are losing clients cause of the errors in the theme.
Hello, I installed Eduma and imported the main demo. However, from the main page, there is a problem that it is not displayed properly. The same problem persists even after resetting and re-installing several times. Can you tell me what to do with this problem?
website: http://ndlstc.cafe24.com/
Hi ckwltla,
I checked your website. You are importing Main Demo demo, the demo content is displayed normally. Can you tell me what your problem is?
Sincerely
Hi i have sent an email to helen@thimpress.com about some theme default functions are not working and expecting an reply for same email.
Hi whats happening no one is there to reply as its theme default issue, after wordpress is upgraded to 5.5 WPBakery Page Builder is also not working, pathetic support and you wont even release proper upgrades to your. I STRONGLY ADVICE OTHERS NOT TO BUY THIS THEME AS THEY DON’T HAVE PROPER SUPPORT OR THEY DON’T EVEN RELEASE PROPER THEME UPDATES. last time helen had replied to my quires and i was pretty happy with his support but what happened now helen,
Hi raghum9,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you. We don’t use the email helen@thimpress.com anymore.
Sincerely
I KNOW THAT BUT MY ISSUE IS WITH THEME DEFAULT WHICH NEEDS TO BE FIXED BY NEW UPDATES AND AS ITS THE ISSUE WITH YOUR THEME SO I DON’T NEED ANY PAID SUPPORT AS YOU WILL BE RESPONSIBLE TO FIX THE ISSUE. LET ME KNOW WHETHER YOU CAN FIX THIS OR NOT AND I DID NOT EXPECTED THIS KIND REPLY AS BEING YOUR EXISTING CUSTOMER
AM VERY MUCH DISAPPOINTING WITH YOUR THEME AS WPBakery Page Builder IS NOT WORKING AFTER WORDPRESS GOT UPGRADED TO 5.5 AND EVEN IF A USER IS LOGGED INTO THE SITE TO GIVE SOME STAR RATED REVIEW BUT UNABLE TO DO SO, LET ME KNOW IF U CAN FIX THIS ISSUE OR NOT, SO I CAN PLAN TO SWITCH THEME TO SOME OTHER BETTER THEME.
I NEED THIS TO BE FIXED ASAP!
OR CONSIDER TO GIVE REFUND AS U PEOPLE ARE JUST WASTING TIME.
is learnpress provide api for courses and so on
Hi DServPro,
No, LearnPress doesn’t provide API.
Sincerely
What is the recommended cache plugins for learnpress. Learnpress is very slow compared to other competitors. The database optimization tool provided is also very slow. Sometimes it fails.
Hi HLSolution,
We have replied to your topic on our forum. Please check it out.
Sincerely
Your suggested cache plugins caused a lot of problems. See my new topic in your forum.
are you waiting for another day to fix my problem..
My page/heading titles are not responsive in mobile – how do I fix this?
Hi nmbledesigns,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Is this theme accessible? Does it meet WCAG 2.0 guidelines?
Hi kristenannie,
Yes, This theme does.
Sincerely
I am looking for how to edit the OUR PARTENERS section of kindergarten?
Hi English-Castle,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
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