7265 comments found.
I didn’t understand, I create the custom theme with wp bakery and then I modify it with elementor, are you sure it works perfectly?
Hi, thank you for your request. By purchasing TheGem you have two theme version in one package. One theme comes with WPBakery, the other one with Elementor. Both themes are identical, they differ only in page builder compatibility. TheGem WPBakery is not compatible with TheGem Elementor and vice versa. You can choose, which builder do you prefer and start creating your website using the corresponding theme version.
Hi, getting ready to develop a web design agency. Want to clear confusion that after installing theme on import a agency demo do I get all images, sliders, everything as a I am viewing here???
Hi, thank you for your request. Yes, you will get everything you see in our demos. All 400+ ready-to-use customizable demos. After installing and importing you will get 1:1 exactly identical look.
More facts:
1. TheGem includes 400+ fully pre-built multi-pages and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/). Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4
2. TheGem comes with powerful and easy-to-use visual page editors – Elementor & WPBakery Page Builder. This drag’n’drop visual editors allow you to create and edit your pages in front end, immediately seeing the visual result. Elementor check here: http://elementor.com/ , WPBakery here: https://youtu.be/U5N9e5FFbxc
3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building.
4. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks . Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/ At the moment supported by WPBakery page builder, Elementor version of TheBlocks will be released very soon.
5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings
6. The price for TheGem’s license includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this. And you don’t need to purchase annual subscription of Elementor Pro, as TheGem extends the free version of Elementor with all needed cool features.
7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support
8. TheGem is rated with 5 stars and trusted by 45K customers. So you can be sure you buy a very solid high quality product.
Please do not hesitate to contact us in case of any further questions.
Hi – any news on woocommerce online store templates for your Elementor Version of the Gem theme yet?
Hi, today we will release it
thanks! no rush, just checking.
Hi, we have released it yesterday, please check.
thank you that’s great news
You are welcome!
how to desactivate a key licence to activate on another domain? it says that i reached maximum activation times
Hi, please check now, should be working
i need to it myself can you tell me how, i mean for the next time
Hi there, I have an issue with tabs. I want to have in my page 4 tabs (Service1, Service2, Service3, Service4). They are ligned from left to right and centered in the page. When I click on a service i would like to see a container tab of X tabs. Is that possible to integrate a list of tabs in each single major “menu tab” Service 1 etc…? Thanks for your valuable help.
Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes and provide more details on this with your website’s URL. thanx
Hello Guys please how to deregister the theme?
Hi, you have violated the license agreement by installing and using TheGem on several websites under one license. You can contact us via our contact form here https://themeforest.net/user/codexthemes and we will provide you the list of this websites. Please purchase additional licenses and provide us new purchase codes (via our contact form at https://themeforest.net/user/codexthemes) and we will re-activate your license. Or remove TheGem and all its files completely from other websites. Thank you
I have TheGem CryptoCoin Child Installed. How do I update to the latest version? Thanks!
Hello, I have a problem. Before time I instaled this theme on a site and activate it, but after that I deside to use another theme and delete it. Now I try to use theme but when push activation code, theme return error “You have exceeded the max. number of activations, allowed by this activation key”. What can I do? Thanks.
Hi, check now, should be working
Ok thanks.
Everything is allright now. Thanks again.
You guys said it would be fine to update to 5.5 but I can’t use Visual composer anymore. What should I do?
Hi, did you update TheGem and all its plugins to the latest version? If yes and the issue is still there feel free to contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL
I moved over the gem from our dev to production server and removed the dev copy. The Gem is now saying I have too many copies which isnt the case.
I cant open a ticket as my support has lapsed. Please help
Please check now, should be working
Yes all good thanks
You are welcome
Hi,
Cant find any coming soon page in “demo import”... Where can i find them ?
Thanks Antoine
Hi, which TheGem version are you using: WPBakery or Elementor?
elementator
i go to “demo import”, i write “coming soon” and there is no demo.
At the moment you can find it for example here https://prnt.sc/u9pyvu, https://prnt.sc/u9pz2y, https://prnt.sc/u9pzci. We are preparing a separate import package for “Coming Soon” only, it will take a couple of days and we will release it. But now you can import this pages from this demo package.
Ok thanks i will try it.
as you might have noticed we have already purchased your theme but we are very disappointed with the fact that on mobile view you are hiding the cart under the menu instead of showing it on the fixed header. Has this been fixed on the subsequent releases?
Hi, yes, sure. Please update to the latest theme and plugin versions and you will see.
Hello, how do I edit the post backgrounds in the elementor travel template without losing the presets? I cannot access the post title when I click on edit with Elementor, and switching to wordpress editor makes it lose the presets. Kindly see screenshot of what happens when I try to change the title; it gets replaced with the the default custom title. http://prnt.sc/u8unk9
Hi, not quite sure what exactly do you mean. Can you please share more details via our contact form at https://themeforest.net/user/codexthemes and provide your URL?
Media files are not importing with the demos I imported. Please help.
Hi, please contact us using an Envato account which has purchased TheGem. Please use our support center at codexthemes.ticksy.com
I’ve sent you 3 tickets on codexthemes.ticksy.com have you read them?????
Hi, I have none active installation of your theme but get this error message ‘You have exceeded the max. number of activations’. What is this about?
Hi, replied per mail
I just purchased TheGem and I can’t see any themes for shops.
Please help or refund my purchase.
And please reply to my tickets here https://codexthemes.ticksy.com
If you send me there to open tickets, at least you should reply them
When I try to open the LivePreview I get this error message: Firefox Can’t Open This Page To protect your security, codex-themes.com will not allow Firefox to display the page if another site has embedded it. and the I get a time out Error 522 Ray ID: 5cae74875f6cd45b • 2020-08-30 12:19:05 UTC Connection timed out Any other way to open Preview?
Hi, sounds strange. Can you please try with Chrome? Do you have the same issue? Which firefox version do you have?
FF 80.0 (64-bit). Worked fine the past few days until suddenly today this happend. Other previews work just fine. Chrome Error: codex-themes.com refused to connect.
Really strange. Would you be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes so we can discuss more details? We would greatly appreciate this, thanx
It’s working again! Now that was a strange glitch. Thanks for the speedy response.
Can you please respond to my ticket little early
Hi, sorry for any delays because of the weekend, we will reply asap. Thank you for your patience and understanding
On product prices there is a space between the coma and the 2 cents decimals. How can I put normal like this? 19,00€ and not 19, 00€
Hi, it shouldn’t be so, can you please provide your URL via codexthemes.ticksy.com or our contact form at https://themeforest.net/user/codexthemes, we will check
I did but you don’t reply there
Hi, sorry for any delays because of the weekend, we will reply asap. Thank you for your patience and understanding
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