947 comments found.
Hi there,
Does the contact form in the theme made on Contact Form 7 or Ninja form? If not, how do you edit it?
Regards
Hi,
The contact forms are built in and don’t have options to set the fields at this moment.
Best regards!
The most easiest theme I ever bought. Installed and personalised in less than 24hrs. Well done & great work.
However, I have a problem with the logo, on mobile and desktop, the menu logo is so small and almost not visible, while it’s so large on footer, how and where can I adjust the size of the logo?
Hi,
Please send your website URL.
Best regards!
Hello, still waiting for a reply.
Hi,
I see that the logo image has a lot of white space top and bottom. Since the logo is set to have a max height, cropping the image would help a lot. Please try and use this version:
https://www.dropbox.com/s/9o4uvln9fw9l1vz/d17-logo.png?dl=0We cropped it for you. Just try it and let us know if it is ok.
Best regards!
I have done that, it comes out really small. Even smaller than the one there now. Check now to see what I mean. There must be a way to make it larger
Hi,
Please send us a private message (using the contact form on our profile page: https://themeforest.net/user/mariusnastase ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
I have sent you email. Please respond and help fix it. Thank you
Hi,
Please take a look on your website now. We took your logo and cropped the empty space around it and now it looks good.
Best regards!
Hello again, so sorry to bother you. How can I change the copyright text in Footer, I can’t remember and I’d like to include some links. Please help. Also, is it possible to change colours scheme of the page?
Hi,
1. The color scheme cannot be changed via theme settings, but this feature will be added in a future update.
2. Just checked your website and see that you already managed to change the footer text.
Best regards!
My regional custom section is not editable. please check help file:///C:/Users/Admin/Pictures/Screenshots/Screenshot%20(16).png
Hi,
Please send a live screenshot, the URL you provided is from your local computer.
Best regards!
How can I put 5 Stars to and Agent
Hi,
You can rate the agent on the front-end agent page.
Best regards!
I cant find where can you please help me!
So, you cannot rate an agent via WordPress admin area, you need to go to the agent’s page in front-end and rate it there. You’ll have a page like this one: http://pixelprime.co/themes/resideo-wp/demo-1/agents/alayna-becker/
Hey do you have a demo for dsIDXpress?
Hi Tony,
A demo for dsIDXpress is in the work.
Best regards!
ok
Hello. I am trying to modify the Home Page from the Demo-3 that I installed. The thing, is that I cannot find where the modify the “Recommended for You”, “Why Choose Us” and “Our Agents Sections”. In the Home Page I just can see configuration for the slider.
Where can I make the changes for the other sections?
Thanks!
Hi,
Regarding the content edit, the demos were exported using the WordPress Classic Editor. But the visual shortcodes are also available for Gutenberg editor. Currently we are working on adding support for Elementor and next to come will be WPBakery and Visual Composer.
So I recommend for starting with a demo to install the Classic Editor plugin.
Best regards!
Thanks!
Can i change the site Language or it is only English?
Hi,
Regarding the translation, the theme and theme’s plugin have language files, which can be translated using a plugin, or a stand-alone software(PoEdit) without having to touch the code. I suggest using this plugin: https://wordpress.org/plugins/loco-translate/
Best regards!
I am using Loco translate but its not translating, and idea why ?
The plugin doesn’t automatically translate the text, you’ll need to do it yourself
I kown i can send you a screenshot i translate it i put save and then Sync but it is not changing
Please re-send admin credentials in a private message. We need access. Thanks!
Hello, I have a pre-sale questions:
1. Can I have a field “Search by City, Neighbourhood or Address” not as a text input, but as a drop down list of Cities/Districts available to select? 2. Can I change search option “square feet” to suare meters? 3. Can I add youtube video to a property description page?; 4. Can I add a 360 virtual tour (like Matterport) to a property desctiption page?; 5. Does this theme compatible with Google Language Translator plugin (https://wordpress.org/plugins/google-language-translator/)? 6. Can visitors save searches, save favourites and compare favourites? If yes, can they do that not being logged in? 7. Does this theme support any other maps than Google maps (like OpenStreetMaps, BingMaps, mapBox, etc.) with a possibility to assign an icon on the map for each property? 8. Can I have an option to turn on/of map view on a mobile version like it is on a desktop version?
Thanks!
Hi,
1. Yes, there is an option for having pre-defined values for city and neighbourhoods available as dropdowns.
2. Yes.
3. Yes.
4. Yes.
5. The theme was not tested with the mentioned plugin. But you can use plugins like Polylang or WPML.
6. Users can save searches and favourites, but only being logged in.
7. Only Google Maps for now, but others will be added in the future.
8. Yes.
Best regards!
Bought you template. So far, everything works fine
Is it possible to make a top menu line with logo sticky to the template (on PC and mobile view), but not always present on the top of the page, as when I croll down I do not need the top menu to be always visible? Thanks.
Hi,
This is a good idea. We’ll see what we can do about it. Thanks!
Best regards!
Hi,
1. Where I can change search option “square feet” to suare meters? 2. Where I can turn on/of map view (half page and full screen) if I create my site on the Demo 3 template? 3. Where can I customize search fileds sequence (which settings of file I need to customize), i.e. initially I want users to see and use only three filter, like: a). Status (Rent or Sale); b). Neighbourhood (select from the list); c). Price from – to (how to set the price fields as input fields?). And I need the “Apply filters” button next to those primary three filters (now “Apply filters” button is visible only if I turn additional filters on); 4. How to make additional search filters showed all the time (without pressing the filters button after each search)).
Thanks.
Hi, I need to enter min.Price and max.Price manually in search filter. Is it possible to do that in your tempalte? Now there are irrelevant prices proposed to select from a drop down… I just need my visitors to enter their prices. Thanks.
Hi,
If choose do not to show “Address field” in the search, I get an empty space in a place of it (on a property search page) which is OK, but I do not want empty spaces, so I want to fill it with another field, but I cannot find how to do that, because If I select any other search criteria to “Show in search” it becomes visible ONLY ON A MAINPAGE (homepage) SEARCH, but NOT in a first part of search ON A PROPERTY SEARCH PAGE (there is still the same empty place instead of hidden Address field) . Any suggestions how to fill that empty space with other search criteria instead of only using the “Address field” in a PROPERTY SEARCH PAGE?
Thank you.
Hi,
1. Please read this section: http://pixelprime.co/themes/resideo-wp/documentation/#ts-general-settings
2. Please read this section: http://pixelprime.co/themes/resideo-wp/documentation/#property-search
3. We can help you customize this. Please send us a private message (using the contact form on our profile page: https://themeforest.net/user/mariusnastase ) regarding this issue and also mention your website URL and admin credentials.
4. Please see 3.
5. Price as inputs > please see 3.
6. Empty space in search issue > please see 3.
Best regards!
Thank you. I will prepare and wirte private message with all details. Question before I will do that: if you will be able to make some customizations in the code, would they remain after I update the template in the future (should you release a newer version)? Or I will have to stick with the customized template to keep the changes I need and avoid updating?
Is it possible to access the control panel to find out how it works? I did not find test credentials in the description, nor was I able to register with the system.
Hi,
Please take a look to the documentation ( http://pixelprime.co/themes/resideo-wp/documentation/ ) and let us know if you need more information.
Best regards!
Hi, you didn’t answer exactly what i asked. I don’t know if it was an aumatic response, but I took a look at the documentation and found only a few screens from the wp-admin, but not the frontend dashboard. In any case, I would like not only to see prints, but to test usability and navigation.
Hi,
I understand, for now the submit property part of the demos is locked since we don’t want people to be able to create properties on the demos.
All we can do for now is to give you these screenshots of the front-end user related pages:https://www.dropbox.com/s/15jjssz4nje3q50/Add-New-Property-%E2%80%93-resideo-.png?dl=0 https://www.dropbox.com/s/urimsjqshlyixug/My-Properties-%E2%80%93-resideo-.png?dl=0 https://www.dropbox.com/s/o08uoqiacf0aeml/Wish-List-%E2%80%93-resideo-.png?dl=0 https://www.dropbox.com/s/kmylu2j0j2txk8c/My-Leads-%E2%80%93-resideo-.png?dl=0 https://www.dropbox.com/s/8ew0e10kdj0rm58/Saved-Searches-%E2%80%93-resideo-.png?dl=0 https://www.dropbox.com/s/feme86mn78hfuu8/Account-Settings-%E2%80%93-resideo-.png?dl=0
Thank you for understanding. Best regards!
Nice! Thanks!
You’re welcome! Please let us know if you need more info. Best regards!
Hi, Can you setup my theme? If yes how much is the cost, I tried to install it but it was imposible becouse i dont know how can I do it manually
Hi,
Please send us a private message (using the contact form on our profile page: https://themeforest.net/user/mariusnastase ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
Sended TY!
Great! Which demo do you want to start with?
with the demo 1
Please check your email. Thanks!
demo 1 thank you!
Done i already changed them!
How can I modify the homepage when i put edit, the page appears blank but when i put preview i can see the demo page
Done. It’s all good now on your website. Glad the demo import worked with the recommended PHP settings. Regarding the content edit, the demos were exported using the WordPress Classic Editor. But the visual shortcodes are also available for Gutenberg editor. Currently we are working on adding support for Elementor and next to come will be WPBakery and Visual Composer.
Thank you for the patience. Best regards!
First of all better than the site the support Congrats on that! i have 2 final questions i only been working on Wordpress for two months with no expirience, can i add virtual tours, i have to add any pluggin yo work with Gutenberg, i tried Elementor but i see is not available yet
Hi,
The theme has support for both video and virtual tours. See the property edit page these sections: https://www.dropbox.com/s/cfbr62pwglmgiwv/Screenshot%202020-08-27%20at%2012.04.40.png?dl=0
Best regards!
TY it works perfectly for virtual tours
You’re welcome!
Hi Author, Do you a drag n drop builder integrated in this theme? If yes, can you share a demo where i can have a look at that?
Hi,
Maybe the documentation can help: http://pixelprime.co/themes/resideo-wp/documentation/
Best regards!
@claudiarubio23 Hello, you have to import the demonstration. You can read in the documentation.
Thank you! 
Hello, I bought your article but the pages do not appear, I installed the thema, could you help me?
Hi,
Please read the Getting Started section of the documentation: http://pixelprime.co/themes/resideo-wp/documentation/
Best regards!
I already did these steps: Go to the Resideo administration menu and open the Theme Settings section. Choose the demo you imported above and click the Run Settings button, as shown below but I do not get a page created.
Did you import any of the demo XML files first?
1. Tools > Import > WordPress. 2. Resideo admin menu > Theme Setup.
Hi,
If you did all the above and still have issues, please send us a private message (using the contact form on our profile page: https://themeforest.net/user/mariusnastase ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
A great feature to add – on the map for multiple listing
Thanks!
After removing all the Property Custom Fileds, I can not add new ones.
https://ibb.co/r0H2wWCSee the image. Just keep loading.
Hi Tony,
Please send a private message (using the contact form on my profile page: https://themeforest.net/user/mariusnastase ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
Listen, your work is really amazing. That’s wonderful. Tell me, do you think it is possible to adapt in future updates the possibility of taking a reservation directly from the site? A bit like Airbnb?
Hi,
We are taking this feature in consideration. Thanks!
Best regards!
Can I hide the menu icon on the mobile if I not using the menu?
Hi,
Yes, you can. Go to Appearance > Customize > Additional CSS and paste this:
.pxp-header-nav-trigger {
display: none;
}
Best regards!
Salut, e posibil sa adaugi
1. la pulsantul share “WhatsApp, Telegram ? “
2. Il numarul agentului sa fie obscurat partial pana in momentul in care userul face click ? (reduce spamul, etc)
3. pana sa instalez pe serverul meu pot sa intru cu un user de admin / agent sa vad un pic backendul ?
Multam fain, ai facut o treaba foarte buna
Salut,
Ma bucur sa iti place tema, multumim pentru feedback, vom lua in considerare pentru un posibil update.
Imi pare rau, nu putem acorda acces pe serverele noastre din motive de securitate.
Poate documentatia iti va fi de ajutor: http://pixelprime.co/themes/resideo-wp/documentation/
Toate cele bune!
Dear Resideo Support Team,
I am still waiting for the resolution of the issue raised by me yesterday. As I have mentioned above, the Demos are not getting installed even though I have followed all the instructions in the documentation. I emailed you the login details asked by you yesterday and am still awaiting the resolution of this issue.
I’ve worked with a lot of WordPress themes, but this theme seems to be having quite a few issues right at the beginning, not to mention the lack of support so far.
Since it’s a new theme, it’s going to have a lot of teething problems, therefore you guys should provide support diligently and promptly. Just a few attractive images on demo pages is not gong to sell the theme alone.
Support is what makes a theme hit and lack of support will take it nowhere.
Regards
Hi,
We just checked your website and try to import one of the demo xml files that come with the theme (Tools > Import).
The conclusion is that the server where your website is hosted doesn’t wait until the import is finished. Sometimes this happens when the server times out.
If you check the Site Health Status on the admin dashboard, you will also see this: “The settings for post_max_size and upload_max_filesize are not the same, this could cause some problems when trying to upload files.”
Please note that this issue is not theme/plugin related. It’s just a server setting.
Now, we can see two options: 1. Fix the setting with your host provider. 2. Add content manually by following the documentation.
Best regards!
hi, this template can be edited with wpbakery?
Hi,
The demos were not built using wpbakery.
Best regards!
with cms can I edit these templates?
Yes, it doesn’t require any 3rd party plugin.