4424 comments found.
sorry for insisting, but i’m really having a lot of configuration problems check my ticket :#13423
thanksHello;
1)- i need to ask about discount:
dos this theme support ads with special discount and for few days. and when ends in date the price roll back automatically to original price.
if there is any demo for this function? let me know.
2) I plan to build my site in RTL / Arabic ; is there is ar.po file for this language Or I need to translate the entire theme. Regards;
1: you can simply use woocomerce discount coupon our use woocomerce sale price for each package,
2: No, we only provide .pot templates you have to translate by yourself
Good day. I am about to purchase this theme but before doing it i would like some information. Can i translate everything, like titles, subtitles, search bars and in general the whole content into Greek? Also the featured ads part, from which part does it take the content? The location filter can it have cities of one country instead of countries? Is there any option for promoted ads?
1: yes you can,
2: featured tag/ functionality is part of package
3: yes, we have upgrade and bump up option for listings
please check ticket # 13414
Hello, on the ticket Ticket #12978 , I was asking about the media upload to attach on the Ads. It is not accepting
Hi There, Support team will check it out, they would not respond to any query here
Hello, Where can I find the links for all these different packages? Where can I edit all these shortcode? Where can I get the [directorypress-submit] shortcode? How can I remove the profile to the listing in list view? Also I can’t upload any picture. Can you help?
Hi there, I can see you ticket in queue, support team will respond you as soon as possible
Goodday, please take a look at ticket 13342. Thank you. Gr Armand
Hi There, I received a feedback, thank you very much, but he had a question about my ticket and I had send a message back, but didnt receive an answer anymore. I know you guys are busy, but I hope you will answer me again today. thank you for the great service.
looks like your query is regarding custom work, your query has been forwarded to development team, would be back as soon as possible
Ok, the development team…. I hope I will from hear them today. Because I didn’t receive any answer yet. Thank you.
Does the development team also work in the weekend? Because I didnt have an answer yet. I just need to know; is it possible or not. But I hear nothing from you guys except the message 3 days ago. I need to know if I can change the forms for making a new listing and I need to know if we can make different forms, for users and for agents. Also I need to know if we can add an extra filter option. I’m sorry but it is taking to long now. My client is waiting. Pleas respond asap!
It’s been 6 days ago now, I really need an answer. It isn’t all custom work. On monday I really need an answer on all my questions. For example, the message system isn’t working, is that an adjustment or an error? Please go to Ticket #13342. Thank you.
Will please look at ticket 13342?
sorry for delay, they’ll respond you shortly.
Ok I’ll wait…but please answer today.
sure they would
Ok, thank you.
And still no answer….this cant be true. I really need to finish the site. This is not acceptable. I hope you work also in the evening. Because you said you will answer today.
looks like development team has responded you already
Yes they did, but now I’ve replied yesterday….please take a look at the same ticket again.
I have a ticket 13342, and I responded 2 days ago. Please give me an answer on that. Also I need to know where I can find the map in FTP for changing the submit listing form. I will make a new ticket for that question.
Hi there, please wait for support team to respond your ticket as per queue, response time can vary based on ticket queue, i hope ypur ticket would be addressed shortly
Yes I will, but the last time i’ve waited more then 6 days. I understand that some questions need more time, but not that long. I need to go further, my client isnt very happy right now. The follow up needs to be faster.
Don’t worry tgey will respond you shortly, last couple of weeks we got high number of queries due to wordpress 5.5 release, now we overcome the extra load.
Ok I understand that, but hopefully they respond today.
i’m plan to purchase this theme before that i need some clarifications
1. Possible to create new category and that category based on create subcategories ? 2. login from social media
1: yes you can create categories and sub-categories
2: yes we have
because when sending messages with offer to other users I get the following warning: You do not have permission to send message to this receiver!
please contact support channel here https://help.designinvento.net/support/
In fact, I already opened a ticket for another problem for 2 days but no one responds. Ticket number: # 13338
Hi There, I can see your ticket in queue, support team will respond as soon as possible.
Hello, I have waited for more than 3 or 4 days. Yes I’m using multiple directories but I have deleted the second business directory.
I want to link the submit listing different packages to their different pages
The free, normal and best package are listing and the last one is for business directories.
I need to place the categories list on category listing page left side but it is not accepting.
And the last thing is How can I edit that submission form?
Also I was not able to upload my Ad pictures or any Ad
I need to customized the form for the Ad submission. I don’t know where I can start.
I am approaching the deadline. Thank you for your understanding
already responded by support team
one of the worst theme ever, I want to have refund.
please contact support channel if you are getting any issue with our item, thank you
I have already replied your contact support channel
looks like support team is already responding you
yes now they are and its resolved
How can I edit that on all devices and screen, my page looks the same, on different monitors they look different, the menus are modified, so that they can be seen, you have to reduce the zoom and my clients will not do that
Hi, this is the second time I have to contact you from here, the ticket 13159 is still pendind to receive a response, I have 8 days waiting for a reply and 10 days waiting for your team to resolve the issue we have
hi there looks like your ticket was reset in queue some how, i have marked support team to check your ticket at priority. they will respond you in working hours tomorrow. Sorry for inconvenience.
This is day 14 and I still don’t receive a response to solve this issue, I will be reporting into this comment section until someone resolves my situation … I dont know what else to do, you offer a very poor customer service experience ….
Hi there, sorry for delay let me check with support team
Still no contact from your support team. I need a quick solution
already mark to them, they will be available in few hours, your ticket would be addressed a first place.
I’m still the same they have not solved my problem. They have a very bad technical support
Hi there, as per ticket record, your ticket was sent to technical team due to some limitation imposed to your wordpress installation by your host, i have marked your ticket as urgent to technical team. I hope your issue would be resolved today
Goodday, will you please check ticket 13278. I can’t go further now. I know I made the ticket 15 hours ago, but I can’t do anything now and I have a deadline. It should be done by tomorriow. Thank you. Greetings. Armand
Hi there, team is just back in office, they will look after your ticket. Our support timing is 11am to 7pm +5 GMT
okay, thank you.
Ticket #13268
Hello please check my ticket i need a very simple help ..
looks like already responded by support team.
Hello, its possible to add a payment method to the classified ads posted by users? thanks
Please contact us here https://help.designinvento.net/support/
I have more than 5 days waiting on a reply from someone from the support team, I have created the ticket and got some response, but the response time now has gone to none and I have been waiting more than 5 days to have some feedback. Ticket #13159
the support team is working on to reduce response time, your ticket would be addressed today.
Hi
I am awaiting response to Support Ticket #13125
It’s now a week.
Thanks
Would be addressed today, team is just back
Hello My issues are:
1. How can I change the color on that FEATURED on the Ads listing? 2. I want to edit the submit listing page but I don’t know where I will start from 3. I want to add the price to the item page. A product on sale price to be included inside the page. Not only on the sliders listing. 4. I want to customize the submit listing form.
Can you help?
Thank you
looks like ticket has been addressed
Hello, very nice theme, compliments!
I have some pre-sale questions:
1) is possible have a search form with 3 filters (keyword, category and location) ? Do you have a demo to see this? I have see only demos with 2 searc filters.
2) each user that send ads have a dedicated private dashboard?
3) is possibile setup an automatic monthly payment for each vendor? please explain me.
Thanks and best regards
1: yes you can have unlimited filters classiads.designinvento.net/classiads-moto/
2: yes we have visit classiads.designinvento.net/classiads-test/login/
3: yes with woocomerce subscription addon
