135 comments found.
Hi, I wanted to update the Theme and I get this error
Fatal error: Uncaught Error: Call to undefined function corretto_elated_add_meta_box() in /home/.sites/85/site3735088/web/wp-content/plugins/corretto-restaurant/post-types/restaurant-menu/admin/meta-boxes/restaurant-menu-meta-boxes.php:7 Stack trace: #0 /home/.sites/85/site3735088/web/wp-includes/class-wp-hook.php(287): corretto_restaurant_meta_box_map(’’) #1 /home/.sites/85/site3735088/web/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(’’, Array) #2 /home/.sites/85/site3735088/web/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #3 /home/.sites/85/site3735088/web/wp-content/themes/corretto/framework/admin/meta-boxes/eltdf-meta-boxes-setup.php(17): do_action(‘corretto_elated…’) #4 /home/.sites/85/site3735088/web/wp-includes/class-wp-hook.php(287): corretto_elated_meta_boxes_map_after_setup_theme(’’) #5 /home/.sites/85/site3735088/web/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #6 /home/.sites/85/sit in /home/.sites/85/site3735088/web/wp-content/plugins/corretto-restaurant/post-types/restaurant-menu/admin/meta-boxes/restaurant-menu-meta-boxes.php on line 7
Thanks
Hi there,
Thanks for writing in! Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
This error usually occurs if you missed updating the Core plugin.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Interested in theme, but can not access live preview, unavailable at the moment.
Does theme has possibility to choose different packages of same product (example: 200g, 500g, 1kg) and type of preparation (example: pressure, steeping, filtration)?
Hi there,
Possibly there were some minor interruptions, so please try to access the website demo once again.
Variable products can be achieved for sure and you can read more about it here.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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hi i have installed theme but header its not Showing correctly i have mailed you i didn’t get replay yet please update me
Hi there,
We could not locate a request created from your Envato username so please provide us with your request ID so we can check.
Support
Elated Portfolio part of
Qode Interactive
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Hi,
Is the theme RTL supported.
Thank you.
Hi there,
Thanks for taking an interest! Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hi, i m trying to either remove the menu title with the picture either to make the menu navigation do not be transparent only one some pages. its hard to read it. i m trying also to send a message to the support but its not finding the product. do you know why or an other way? thanks
Hi there,
Please check if you have entered the correct Profile (Elated) and theme, as once we try we could access the support for this theme for sure. So please try it out once again to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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i have the theme under my downloads. and i and i tried the help center but shows me only the other theme that i have when i try to open the ticket.
Hi there,
In the event you purchased multiple licenses for different themes and you want to submit multiple tickets for each theme individually, you should simply repeat the process, starting from step 7.
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-TicketSo please do that.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hi,
Is the theme template RTL ready?
Thank You.
Hi there,
Thanks for taking an interest! Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.
Do let us know fi you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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RTL supported?
Hi there,
Thanks for taking an interest! Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hello, is this template compatible for Squarespace? Thank you!!!
Hi there,
We haven’t tested it with Squarespace and we can’t guarantee it will work.
Let us know if there’s anything else!
Support
Elated Portfolio part of
Qode Interactive
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Hello, how can display the description holder (menu) on mobile devices?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Hallo, where I can set up logo for social networks? When I share link of site http://chocathe.wwworks.cz/ on Facebook, there is logo of Corretto.
Thanks
Hi there,
Thanks for writing in! Within Correto Options > Social > Open Graph you will find the share image which you can change to your needs.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hi, where can I find social icons under the main menu? I use vertical menu. thanks
solved it
Hi there,
Glad to hear this! If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Pre-sale question: Hi, the google map in the contact and home page is free? or do I need to setup in google api which is not free.
thanks
Hi there,
Thanks for taking an interest! You can read more about Google maps billing and usage here.
As well as for Google maps you do have our article on how to set this up here.
We hope this helped and let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hi! There is a vulnerability with the plugin WP BAKRY. do you know when you are going to offer an update for this plugin in order to avoid problems? thanks for your answer.
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will provide you with the latest version.
Support
Elated Portfolio part of
Qode Interactive
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hi there, my hosting provider only provide sftp for transfering and uploading file. So im having problem to install plugins such as Coretto Core and few other plugins. Is it possible to download the plugins manually ?
Hi there,
Please check this article on how to install the theme and if you need any further assistance please submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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how i can change favicon on my site?
Hi there,
Thanks for writing in! You can change this in Appearance > Customize > Site identity.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Thank you.
Hi there,
Glad we could help!
Support
Elated Portfolio part of
Qode Interactive
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Demo Import Not working, not even the XML. This does not work: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older-
I changed the execution time, file size… everything in PHP and tried v7.2 & v7.3. I have spent 2 hours trying to get this working.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hello, I purchased this theme https://themeforest.net/item/corretto-a-modern-theme-for-coffee-shops-and-cafs/21844495. Your theme is only compatible with version 5.2 of wordpress but “Contact Form” module is only compatible with version 5.3 or higher. I cannot install this module in this version of wordpress.
Hi there,
Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out. We appreciate your patience and understanding and if you need assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hello again, In the characteristics of the template it appears that it is compatible up to “Wordpress software version 5.2.x”, it does not indicate that it is compatible with higher versions. First, I have done an installation of the template in wordpress version 5.5 it was broken. After I have installed in version 5.2 and I have had this problem with the plugin “Contact form”. Thank you!
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Your theme (Corretto) contains outdated copies of some WooCommerce template files.
Hi there,
Thanks for writing in! Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out. We appreciate your patience and understanding and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hi, how do i make the Footer Bottom smaller in width? Also, how do i change all the menu to white including the sticky menu? Thanks
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Im unable to send a request as my readme text file does not have my purchase code, please assist
Hi there,
Please read our article on where to find your purchase code.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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how do i set rev slider behind the menu & transparat like in the demo ?
Hi there,
Thanks for writing in! You can read more about Header transparency here.
If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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