3807 comments found.
Hello, I am having issues and getting this error when trying to install demo contents. From my hosting side, everything is okay .
https://ibb.co/syJ0ymFThanks
Hi.,
It sounds like you don’t have PHP’s curl library installed.
Please ask your hosting team to enable the curl library and check out the issue .
Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you.
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username and Admin password)
FTP access login details ( FTP Host, FTP Username, FTP Password)
Hi, Pre sale i want to get few things clarify,
This LMS includes all listed features with the theme. do i need to buy anything else.
EX: in this LMS theme i get online courses option where students can get enroll by making online payment, and also there will be recurring payment ?
and i have purchased Lifter LMS already can i use that with the theme or i will get all felicities with theme itself?
dose this user friendly ? Will i get the good result in google insights Mobile Friendly ?
at last there it is mentioned that i need to buy Sensei Premium what is this?
please let me know the possibilities for the above.
Looking forward to hear from your side.
Thank You
Hi.,
Thank you for the interest in our theme.
1) in this LMS theme i get online courses option where students can get enroll by making online payment, and also there will be recurring payment ?
Answer: Yes by purchasing the courses, the students will be allowed to view the courses. We have 2 payment options for courses. First is woocommerce flow and second is s2member flow. If you use woocommerce method, the course purchase will be like the woocommerce cart, checkout payment method. For s2member it will be different. For recurring payments, you need to use s2member plugin option.
2) and i have purchased Lifter LMS already can i use that with the theme or i will get all felicities with theme itself?
Answer: We have not checked the external plugin with our theme, so we cannot give surity with our theme to work. In our LMS theme, we have all the options that are needed for a LMS theme, so need of it.
3) dose this user friendly ?
Answer : Yes it is user friendly and you can see the customer reviews
4) Will i get the good result in google insights
Answer: It depends upon your server, image quality and unnecessary plugin avoid and many other factors.
5) Mobile Friendly ?
Answer: Yes it is mobile friendly. You can check our demo in mobile.
6) at last there it is mentioned that i need to buy Sensei Premium what is this
Answer: We have 2 courses options. One is our custom post types courses, in which you have all the lms based functionality. Second is sensei plugin option. If any users prefer sensei plugin, they can purchase that plugin and use the flow of that plugin. Our theme supports sensei plugin as well.
Regards., DesignThemes Support.
For s2member – we have online payment option? this has both one time and recurring payment ? in this what are the payment modes available ?
Google Insights performance i mean – how is the theme performance as i checked the demo theme the result is very low please check the below link. for the same it shows less then 25 out of 100
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Flmstheme.wpengine.com%2F&tab=mobileThank You
waiting for your reply
Hi.,
1) These are the availabe payment gateways of s2member plugin.
PayPal Stripe Authorize.net ClickBank
2) Our google page speed is 54 https://prnt.sc/ubvvv1 and it can be still increased by optimizing images and other specifics informed earlier.
Regards., DesignThemes Support.
Hi …
I need some helps,
1. Can I make full width post? 2. Can class, course or lessons to be full width?
Thanks
Hi.,
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
Class Page fullwidth :
Refer : https://prnt.sc/uant9d
.page-template-tpl-classes #main .main-title-section-wrapper + .container { width: 96%; margin: 0 2%; }
Lessons Page fullwidth :
Refer : https://prnt.sc/uanthb
.single.single-dt_lessons #main .main-title-section-wrapper + .container { width: 96%; margin: 0 2%; }
Course Page fullwidth :
Refer : https://prnt.sc/uantqh
.page-template-tpl-courses #main .main-title-section-wrapper + .container { width: 96%; margin: 0 2%; }
Blog Page fullwidth :
Refer : https://prnt.sc/uanuex
.page-template-tpl-blog #main .main-title-section-wrapper + .container { width: 96%; margin: 0 2%; }
Note: If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.
Rating!!
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end ☺
Regards., DesignThemes Support.
Hello, I need a theme that has the following characteristics: sell a membership with access to videos. These videos are not live. they are recorded videos. customers must pay and automatically have access to your videos, for the time they chose. If you do not decide to renew, your access to the platform must automatically cease. And be compatible with wordpress 5.5 Does your product meet all this?does this demo bring the membership?: https://lmstheme.wpengine.com/rtl/membership/
sorry, Sensei plugin already included? I won’t have to pay every year for it?
Hi Accviss.,
1) Yes you need to add the videos inside the courses or lessons. Once the user purchases the membership course, he will be able to view the videos. Once the subscription expires, he wont be able to view the course.
2) No sensei plugin is not included with the theme. You need to purchase it separately, and it is yearly subscription only.
Regards., DesignThemes Support.
Hello,
For some time now, when I’m on my Admin page (panel), I can’t access the extension submenus (on the left sidebar).
When I hover with my mouse over the drop-down menu of each extension, I see all the sub-menus that are highlighted, but when I click, I only get to the main menu of each extension.
For example, I can access “tools” but none of its sub-menus.
Same with Woocommerce, I can access Dashboard but nothing else.
With another theme, everything works !
I specify that I had this problem even before the LMS V7.0 theme update. The problem is unchanged.
Thanks in advance for your help !
Nathalie
Hi Nathalie.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Thanks a lot ! I’ll do. A clarification: I just realized that this problem no longer exists if I use the Microsoft Edge browser (I usually use Google Chrome). The Enable jQuery Migrate Helper WordPress Plugin informs me about problems related to the LMS theme.
Hi Nathalie74.,
Please reply back with your domain name.
Regards., DesignThemes Support.
done by email.
thanks !
Hi Nathalie.,
Now you have the latest version of the theme and all the options are working fine. We have disabled the Jquery migrator plugin, since it is not needed when latest theme version is updated. So let us know if you have any other issues.
Regards., DesignThemes Support.
Thank you so much.
I had updated the theme wrong?
Hi Nathalie.,
You have done it correctly. No issues in it.
Regards., DesignThemes Support.
Thanks !
Thank you, we look forward to helping you!
Hi, question about license, if you are not advertising agency but final customer who purchased your theme to sell courses for clients, can we use standard license, when we take a fee for courses access not reselling the whole theme?
Hi Leo.,
Thank you for the interest in our theme. Yes you can get the standard license for taking a fee for courses access.
Regards., DesignThemes Support.
Seems you have a bug.
Clean installation.
WP – 5.5
PHP version 7.2
When trying to start a quiz I get the messe “Oops something went wrong”
[26-Aug-2020 08:49:45 UTC] PHP Fatal error: Uncaught Error: Call to undefined function arrat_combine() in /var/www/training.omc.co.il/html/lms/wp-content/plugins/designthemes-core-features/custom-post-types/functions.php:57
Stack trace:
#0 /var/www/training.omc.co.il/html/lms/wp-content/plugins/designthemes-core-features/custom-post-types/functions.php(2649): dt_quiz_questions(‘-1’, ‘-1’, ‘93’, ‘1’)
#1 /var/www/training.omc.co.il/html/lms/wp-includes/class-wp-hook.php(287): dt_ajax_start_quiz(’’)
#2 /var/www/training.omc.co.il/html/lms/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(’’, Array)
#3 /var/www/training.omc.co.il/html/lms/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#4 /var/www/training.omc.co.il/html/lms/wp-admin/admin-ajax.php(176): do_action(‘wp_ajax_dt_ajax…’)
#5 {main}
thrown in /var/www/training.omc.co.il/html/lms/wp-content/plugins/designthemes-core-features/custom-post-types/functions.php on line 57
^C
Hi guyzamir.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Done
Hi guyzamir.,
It seems that we cannot connect to your FTP. We have now updated our theme version 7.2 with that bug fixed. Please download the latest theme version and update and have a look at the issue.
Regards., DesignThemes Support.
Thank you. But now when completing a quiz and clicking on View Quiz it leads to a 404 page. Permalinks updated.
Hi guyzamir.,
Let us know the course page link in which you have the quiz, along with the wordpress admin details to email that you received previously so that we can check the issue.
Regards., DesignThemes Support.
Got it fixed Via my hosting company.
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
Hi. I want to make a website for myself and in the website one of the main features I want is a booking feature. so that the users can see my available times and book an appointment. I wanted to see if this themes has this feature? thank you
Hi Afshintanouri.,
Sorry we do not have appointment option in our LMS theme. May be you have include that feature using some external booking plugins with our theme.
Regards., DesignThemes Support.
Hello, everything seemed to work perfectly until WP 5.5 update. The qiuiz button (TAKE QUIZ) is not working anymore. It shows an error message “something went wrong”. Do you have any idea? Thanks.
Hi.,
Please check whether you are using updated version or not. If not, Please update your theme and check it out.
If issues continues, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Yes. I wrote here because the issue was continuing after I updated to version 7.1. on August 20th.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Done long time ago. Thanks for your support.
Hi.,
The issue has been resolved. Please have a look. Don’t hesitate to get in touch for other issues.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Wow! Solved!!! Thank you so much.
Hi.,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
I would appreciate your help David
Hi.,
We have fixed WordPress 5.5 issue in our updated latest version 7.1 , so kindly update the theme and check out the issue .
Please refer : https://prnt.sc/u2rvzu
Kindly refer this link for how to update the theme
http://docs.wedesignthemes.com/dt_articles/updating-theme-via-wordpress-dashboard/Where can i download the updated version 7.1 – it is not available at the download section of my theme forest account.
Hi. I can’t customize my theme appearance. Whenever i tried, it only result in white page. There is also message at the bottom of the theme page that said “broken theme” and “stylesheet is missing”
Hi.,
Thank you for contacting us.
1) A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme.
Please refer the Link : https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
2) We have fixed WordPress 5.5 issue in our updated latest version, so kindly update the theme and check out the issue .
Kindly refer this link for how to update the theme
http://docs.wedesignthemes.com/dt_articles/updating-theme-via-wordpress-dashboard/We apologize for the inconvenience caused by this issue
Regards., DesignThemes Support.
Thank you. problem solved
Hi .,
Thank you for the appreciation. Hope your issues are solved.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Hi. When a teacher logs in and goes to the welcome page, there should be an option for them to “add new course”. How can this be implemented?
Hi Malore.,
The Teacher should login to the backend to see the “add new course” option.
Regards., DesignThemes Support.
Alright. Regarding the student’s welcome page, how can I edit it? I would like to add more options for the student
Hi Malore.,
You can edit it from the file wp-content/themes/lms/framework/loops/content-userdashboard.php as shown in this screenshot https://prnt.sc/u27ux3
Regards., DesignThemes Support.
Hello,
I have an issue with build any page except home page
Hi Sumandwivedi.,
Please update the theme to latest version 7.1 and check the page builder. Follow the instructions mentioned in the below kb link.
http://docs.wedesignthemes.com/dt_articles/updating-theme-via-ftp/Regards., DesignThemes Support.
Hi …
In student dashboard, can I remove “certificates and badges” because I don’t use it. Like this https://prnt.sc/tzbbaw
Thanks
Hi andidj123.,
Please have a look at this video http://recordit.co/DnHpkhO0iN for removing the certificates and badges from student dashboard page.
Regards., DesignThemes Support.
Hi, the LMS page builder has stopped working. The icon to edit columns doesn’t work or anything. And in the box to write is all full of code. This is the second time this has happened to me in a year and a half … The LMS page builder shouldn’t be so unstable … The first time you fixed it yourself although I no longer had support, I hope this time too …
Thanks
Hi.,
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.Regards., DesignThemes Support.
Hi. I deleted my Wordpress and re-installed it because the theme was no longer editable. Now that I am trying to re-install the theme, it gives me a “503” error message. All permissions have been set correctly. Please help me.
Ok I’ve managed to sort it out, the issue was most likely with the hosting and not with the theme.
Hi.,
Hope your issue is resolved now.
Note : We have fixed WordPress 5.5 issue in our updated new version, so kindly update the theme and check out the issue .
Kindly refer this link for how to update the theme
http://support.wedesignthemes.com/knowledge-base/steps-to-update-the-theme/Thank you I’ve left a 5 star rating
Hi.,
We are glad you love our theme and that it suits your needs! Thank you very much for taking the time to review our theme and share this inspiring feedback with us!
Best regards!
DesignThemes Support.
have there been any changes being pushed to the LMS theme? Not able to edit any part of it. Add any content is not functioning and only displaying php code. Please help.
hi.,
Please check your mail ID. We replied
Regards., DesignThemes Support.
Hi, suddenly we are unable to set course categories or “disable post images” when creating posts. Please help?
Hi..,
If you are using any other third party plugins, Other than the plugins listed in the themeforest page. Please deactivate those plugins and check it out.
If not success, Please send some screenshots / videos of your issues.
Regards., DesignThemes Support.
Alright, I sent an email with screenshots
hi.,
We replied to your mail ID. Please have a look.
Regards., DesignThemes Support.
Hello, all of a sudden, the Navigation Menu is no longer displaying the Products. Have there been any dynamic changes to the theme? Can you please help?
Hi., your end.
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues inRegards., DesignThemes Support.
Thanks, can you please provide me an email, so i can add you as Site user to login with credentials.
Hi.,
Please send your wordpress and FTP login details to support@wedesignthemes.com We will check your issues.Regards., DesignThemes Support.
I am not able to add a new user, the interface no longer shows the password field. I will be sending you my own User account. Thanks
I’ve sent my own WP User Account as well as FTP credentials, can you please look into the issue? Thanks.
Can I please have some update here. We are releasing out some new web pages, and I really need help as soon as possible. Can someone from the Team please help with what’s wrong with the theme? Thanks,
Hi.,
We replied to your mail ID. Please have a look
Regards., DesignThemes Support.
Thanks for recommending to update the Theme. However, Is there anyway I can edit some urgent webpages, without breaking the site? We are not able to edit the site at all. any change made is displaying the raw code on webpage. Thanks for your support.
Request you to please not change the Admin Email on the main website and not make any changes. I would only like to know the current issue with the theme. Pls do not make any changes. Thanks.
Hello, Support Team, Reaching out again, to see if you could find after logging in, what is the issue with the theme on our website? Thanks for your help.
Hi.,
We replied to your mail ID. Please check it out.
Regards., DesignThemes Support.
Hello, thanks for your reply. I would not be able to unblock the IP, as it is not controlled by me. Is the issue not found when you login to the Wordpress website? LMS child Page builder is not available and product nav tab not showing the products. If there is any specific file you would like me to change please let me know.
Hi.,
Ask your hosting team to do this (Unblock Indian IPs) OR please update your theme
version 7.1 because wordpress 5.5 causes some compatibility issue so we fixed that issue in our updated version.
Kindly refer this link for how to update the theme
http://support.wedesignthemes.com/knowledge-base/steps-to-update-the-theme/Regards., DesignThemes Support.
Hello Design Theme Team, I tried updating the theme as you mentioned. Its breaking up the complete site. I have sent you again the FTP and my own WP login via the Form on https://themeforest.net/user/designthemes through my support account. Appreciate your help. Thank you.
Hi.,
We replied to your mail ID. Please check it out.
Regards., DesignThemes Support.
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