191 comments found.
I wanted to buy this theme, but i am having a question, Does this theme comes with one click demo imported?
Hi
Yes its comes with one click demo content install features.
Regards
Hi. I was hired by a client and his website uses your theme. But when I go to Appearance> Customize it is empty. There is no option to edit. Do you have any tips for solving this? See the print: https://prnt.sc/uyr4n8
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Okay, I managed to solve it. I have one more question, is it possible to import all templates at once?
Hi Team, I am opening my ticket from more than 1 week, but not receiving proper support. your team member want some credential for checking my website issue, I have sent them, but not received any response from 3 days. Please check my ticket.
Sorry, Team this comment has submitted by mistake
No problem, Have good day.
Full of bugs, problems with Slider revolution, almost 2 months without releasing updates. more demos coming soon? seriously? and in the mobile version it works fatal. do you fix it by removing negative reviews?
If you faced issue contact support. We are happy to fix this. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Why is the theme soooo slow.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Guy’s what’s in 9th September update? Is that just a Rev Slider update? or some other fixes? If you kindly update the change log as well.
Updated, Thanks
Hi, Revolution slider update not working & now after the last update the website not working at all. [07-Sep-2020 12:54:30 UTC] PHP Fatal error: Cannot declare class ElementsKit\Modules\Parallax\Init, because the name is already in use in /home2/*/public_html//wp-content/plugins/medizco-essential/modules/parallax/init.php on line 6 Any solution?
Have you update our marketo essential plugin. As well theme ? If no please update the themes and plugin.
After update if not resolved please contact our support team
Your essential plugin is causing all this. This is when I update the plugin.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I found the real issue & that is due to ElementsKit Pro plugin. Lite works fine but Pro plugin gives this error. But still, the rev slider can’t be updated.
Rev slider will be updated manually by our team. Do not share bundle plugin the link in the public
oh sorry, I will take care of it. Plz update. Thanks.
We have updated the plugin please download again.
Regards
Thanks, You guys are good. I have edited my harsh comment. I’m satisfied with you guys. Just test thoroughly before you raise our expectations by releasing new update. Finding same/more bugs in new releases is more frustrating. Appreciate your quick response & support. Keep it up.
Hi there! I like this theme. I have a pre purchase question. Are those bundled in plugins comes with license too with the theme that we get lifetime updates with the theme?Or do we need to purchase individually after some time to update? Thank you.
NO license included with bundle plugin. And bundle plugin not required any license to use with our theme. We will update the plugin when we update the theme.
Regards
Hello, Good job, for this theme it is the best theme for dentists and doctors. Is it compatible with WordPress 5.5 and Elementor 3? Thank you.
Yes uts work with 5.5 and latest version of elementor
Hi, Nice theme. I’m interested in buying this theme for my next project but I’m a bit scared seeing that you guys have not updated it since May. WP 5.5 is already a threat to old themes. Do you guys have a plan to continue supporting & updating the theme? I have experienced where themes get abandoned by authors after an year & we don’t have choice but to change the theme. Plz share your thoughts how good is to use your theme with future in mind.
Our core plugin update regularly. And we dont Have any issue with Wordpress 5.5.
We maintain Our theme. And it will be on long run.
Regards
Great, I like fast response. Have to buy it now 
Hi, Got it now. This theme has some bugs. The Elements Kits not creating Header/Footer if Permalink is set to custom. Where to ask for help?
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi, How to fixed this https://prnt.sc/tyyqow . when i edit to elementer i received this error
Hi Please increase your server PHP details. If you don’t have an idea about it contact your hosting provider. They will do this for you.
Php version 7.2 or higher
upload_max_filesize = 128M
max_input_time = -1
post_max_size = 128M
max_input_vars = 8000
max_execution_time = 500
Memory limit = 512
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
any way to change this to child theme ? OR only change this wordpress core
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
1. How do I change the colour of the page banners from green to something else? Urgent. 2. Child theme doesnt install
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
RTL theme does not install automatically. Can I install manually
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello Could you please check your support? ticket #47677. Its a simple thing but I need to know how?
buddy how long it will take you to answer my question ?
Hi
Our support team will reply within 24 hours. Please be patient.
Regards
Hello there,
We recently bought your theme. However, when we set up the theme, we cannot edit any page of the theme. The theme does not allow the content to be customized.
Is there any extra settings or adjustment required?
We will be waiting for your help shortly.
Thank you
Hi Please increase your server PHP details. If you don’t have an idea about it contact your hosting provider. They will do this for you.
Php version 7.2 or higher
upload_max_filesize = 128M
max_input_time = -1
post_max_size = 128M
max_input_vars = 8000
max_execution_time = 500
Memory limit = 512
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hey guys, I have managed to edit it. Dont mind
I have long been searching for Envato for these templates But I never saw such a template: fast, beautiful, classy, 24 hour customer support, I advise you to buy this template You deserve five stars
hi . i want to buy this theme .. but i didn’t find any document link in here ! . i want to know if this theme easy to use or install . so please if its possible send me link of documentation file . thanks
Hi
Our theme is easy to install.
Just install the theme and plugins. And go to tools -> demo content install to install the demo content.
Regards
thanks . and how can i see RTL version of Covid-19 demos ?
We don’t have any RTL demo for COVID-19 right now. But you can use this for RTL.
Regards
Hello, the menu does not stand still when we go up again. Solution please?
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello, is it possible to insert categories in the services in Medizco???
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
My support time has already ended and I will only buy more support if it is possible to put categories to the services section. Can you tell me if it is possible to do this? Thank you.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
