173 comments found.
The system constantly warns that the theme contains outdated woocommerce theme templates. Are there any plans to update the theme?
Hi,
Can you please tell us which version of the theme and the craft-beer plugin are you currently running?
Thanks in advance.
Kind regards,
BoldThemes team
Hello! Your theme looks really nice !! I would like to know if the page to page display is not too slow. Will it work correctly on a shared server? At home, the response time is not great … Thank you ++
Hi,
If you wish to boost up the site performance, you should use one of the available caching plugins on top of the Craft Beer (or any other theme). We haven’t used it on our demo.
Related to the hosting – we recommend the following technical requirements for the hosting: http://documentation.bold-themes.com/craft-beer/getting-started/ (section Server Recommended Settings)
Hi, how can I use Bold builder in the shop page? Thanks
Hi,
It really depends on what you are trying to achieve. In general, it is not possible to edit WooCommerce templates using Bold Builder.
On the other hand, if you intend to use WooCommerce shortcodes on the site, you can place them using Bold Builder on static pages just as any other shortcode.
Kind regards,
BoldThemes team
Hello. I am trying to get the header off of the theme demo (Home V6). I tried renaming the page and url so that I can redownload the demo data using BT Import. But I can’t get it back. Can you please help me?
Hi,
Thanks for the purchase.
Can you please submit a ticket at our support site – https://boldthemes.ticksy.com/ and submit a screenshot of the part of the page you are trying to replicate as well as your site url and wp-admin credentials and our support team will be glad to assist you.
Thanks in advance.
Kind regards,
BoldThemes team
Hi, I had created this web https://www.beerbros.uy/ and in the footer we show the instagram feed, but for some reason there isn´t showing any image right now. Any idea of what can be happening? Thanks for your support. Regards Pablo
Hi,
Please first make sure make sure that you have version of Bold Builder 2.5.0. or higher. Due to Instagram’s API changes new client registration is disabled. You will only need to input your Instagram account username in the appropriate field. Note that it needs to be public account.
If this does not help, we suggest using a third party plugin instead such as https://wordpress.org/plugins/instagram-feed/
Kind regards,
BoldThemes team
thanks for your answer. I have the 2.8.1 version, and the instagram feed was showing until a few days ago, we didn´t change nothing on the site. Any other idea? if not I will try with a third party plugin. thanks
Hi,
The underlying causes can be numerous and each of them requires deeper analysis – since the underlying logic caches the Instagram posts by acquiring them in certain time intervals, the cause can be on the side of hosting server environment. Also sometimes Instagram API blacklists some IPs for various reasons stc..
We recommend setting up a third party plugin – it should provide equivalent functionality. If it does not work for some reason then, then hosting environment settings should be investigated.
Kind regards,
BoldThemes team
Hi, just bought the theme and liking it very much. Is there a easy way to change the “Kerning” in the headings? Thanks.
Hi,
Thanks for the purchase. You are referring to letter-spacing in the headings, right?
The easiest way is to set it via custom css, you can add the following to the Additional CSS panel of Appearance > Customize
.bt_bb_headline_content {
letter-spacing: 0.5px;
}
It will change the heading letter-spacing globally.
Should you need to do it on some specific header element, please submit a ticket at our support site – https://boldthemes.ticksy.com/ with some more details of what you want to achieve and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hi, since I updated wordpress to 5.6 and Bold builder to 2.8., I can’t add images. When I want to select an image in medias, nothing appear… there’s the circle that looking for…and if I want upload an image, I have an error. Thanks for your help.
Hi,
In general Craft Beer theme does not interfere with the WordPress media library core functionality, so this seems to be the problem on the level of WordPress or possibly problem with server level access rights to uploads folder.
You can check this by activating one of the default themes in your WP instance. If the issue persists, the best option is to check with your hosting support how to pinpoint the problem.
Kind regards,
BoldThemes team
Having an issue on the blog page. Notice: Trying to access array offset on value of type bool in /var/www/html/wp-content/plugins/bold-page-builder/content_elements/bt_bb_masonry_post_grid/bt_bb_masonry_post_grid.php on line 28
Hi,
Thanks for the purchase.
Can you please leave a ticket at our support site – https://boldthemes.ticksy.com/ with site url and wp-admin credentials and our support team will take a closer look?
Thanks in advance.
Kind regards,
BoldThemes team
Anther question on the color of the mobile version of theme. All the parent menus aren’t showing up I’m asumming because they’re white font on white background. Child menus in the drop downs show up because the font is black. Is this more CSS code to change the color of the parent menus in the mobile version of the theme? I couldn’t find anywhere in the settings to change the font color on the mobile part.
Yes, this could be fixed with some custom CSS. Please share your site URL if you need help with custom CSS.
www.trubblebrewing.com. If you look at mobile view and goto the different pages while viewing mobile, all the menus are different. It looks like it’s using the same font color as the desktop version as I was applying some global ovverrides on the background color of the mobile menu and able to see font on some the parent menu items but not the child menu items. As you will be I use different font menu colors on the desktop version because of the difference in background image colors per page.
html.touch .menuPort nav ul li a { color: #fff; }
I changed the color to black, 000 and it’s not changing both the parent menus nor the child menus underneath it.
Please send us your WP admin credentials to info@bold-themes.com so that we can take a closer look at this.
email sent
We have replied to your email.
Thanks for the fix! Much appreciated
One last question, want to add testimonials but can’t find testimonials in the side bar or in “add elements”. How do I insert these on a page?
Edit: Just saw the testimonials are set up as a page? I want to insert the testimonials on the hompage page, how to accomplish this?
You can copy required sections from Testimonials page using Bold Builder clipboard and then paste them on the homepage. Here you can see how to use BB clipboard: https://www.youtube.com/watch?v=Et0ZGgDlx2w
Can you change the color of the top menu font color for each different page? I tried looking around in the Override Global settings part on one of the pages but didn’t see anything in the list to change the menu font color per page.
Hi,
You can do the following:
1. Open the desired page for editing and click Custom CSS at the top of the bold Builder interface
2. Paste the following custom css:
to change the color of first level items:
.menuPort nav > ul > li > a {
color: #ff0000 !important;
}
to change the color of sub menu items:
.btMenuHorizontal .menuPort ul ul li a {
color: #ff0000 !important;
}
change the color code accordingly
This will apply the custom css only to the page where it was pasted so repeat for any page you need.
Kind regards,
BoldThemes team
Perfect, thanks.
Hi, I just launched my site, and I want to add the code to track through google anaytics. The place to put it is in Aparience/customize/General Setting/ Custom JS?
Thanks for your support
Hi,
Appearance > Customize > General Settings > Custom JS can contain custom JS, but since GA code requires reference to external JS file, Custom JS field can not be used for this purpose.
You should use a third party plugin such as
https://wordpress.org/plugins/google-analytics-for-wordpress/ or , if you want a shallow integration https://wordpress.org/plugins/custom-css-js/Kind regards,
BoldThemes team
Forget it, I already did it.
Hi, I need to submit a new ticket but I forget my password. I click to reset, but when I receive the email, I click in the link and I access to the support page but I can´t to create a new password. Can you help me please?
thanks
Hi,
Have you managed to resolve the password issue? If not, please send us an email to info@bold-themes.com and we will reset your email manually.
Thanks in advance.
Kind regards,
BoldThemes team
I got it, thanks!!!!
Hi, I want to know If I can install another page builder, and use it only in one page of my site. This is because my client need to edit the menu once a week, and for they, the page builder that comes with the theme It’s a little bit complicated. Thanks!!!
Hi,
In general you can, but please have in mind that you will not be able to use page elements provided by the theme on that page – you will be able to use the elements which come with that specific page builder.
Kind regards,
BoldThemes team
Not yet compatible with PHP7.4, please update, thanks!
Hi,
Craft Beer is compatible with php 7.4 – if there are any issues you are experiencing, please let us know.
Thanks in advance.
Kind regards,
BoldThemes team
What is the backend page builder used in this theme?
Hi,
Thanks for contacting us.
The theme is using Bold Page Builder.
Kind regards,
BoldThemes team
Hi, I want to know how can I put a message above the image product like “out of stock”. I see in the demo that if the product is in sale, there is a circle above with the text “SALE”, I need someting similar but when there is no stock of the product.
I don´t know if there is an option into the theme, or into woocommerce setup, or I need to use a plugin for that.
Thanks for your support
Hi, we do not have such option so you may try some custom solution, e.g. this one: https://aceplugins.com/showing-a-out-of-stock-overlay-in-woocommerce/
How can I change the menu type? I’m currently using Home v6 but I want the menu for January demo. Thanks
Hi,
First a little introduction 
Here is how the setting generally work:
The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default.
On the other hand, you have an option to override these settings on per page basis. If you take a look at the bottom of the page edit form, you will notice Override Global Setting part in Settings Section – here you can override global settings for every page.
What you should do is go to Appearance > Customize > Header & Footer and make sure that the following settings are active:
1. Menu Type – Horizontal Right 2. Header Style – Transparent Light 3. Boxed Menu – not checked 4. Show Content Below Menu – checked 5. Use Sticky Header – checked
Now these settings should enforce “January demo” settings globally on the site. If your home page still has a different type of menu, edit the home page and scroll to the bottom of the edit screen – you should see Override Global Setting part in Settings Section
Please remove all menu related overrides (Probably Boxed Menu set to true and Meny Type set to Horizontal Left below logo)
Should you need any additional help in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
ho do i make a video slide on home page?
Hi,
Craft Beer’s built it slider does not offer the option of having videos in the background of individual slides – you can have a single video in the background of the entire slider and you can have images in the background of individual slides.
On the other hand you can always use third party sliders like Revolutions slider and similar.
Kind regards,
BoldThemes team
Hi, I have a question about the overlay page. Wich link I need to put to the CONFIRM button? I need to put something or leave this field empty? Thanks for your support
Hi,
You can leave this field empty and the user will stay on the current page after closing the overlay.
Please make sure to tick the “Use button to close Overlay” checkbox on button’s Custom Tab.
Should you need any additional help in the process, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
thank you for your support!!!!
Hi, how can I change the number of products that show by default in the shop page? By default I have 9 products per page, but I want to show more.
Thanks
Hi,
The number of products on a WooCommerce Shop page is part of the WooCommerce functionality and is not controlled by the theme – you need to do it by adding some code either to your child theme’s functions.php or by using third party plugin such as https://wordpress.org/plugins/code-snippets/
Please refer to the following article from WooCommerce documentation for details: https://docs.woocommerce.com/document/change-number-of-products-displayed-per-page/
Kind regards,
BoldThemes team
hi, thanks for your answer, I just edited the file and works!!!
regards
