28309 comments found.
Hello. Quick question before purchase: are the websites on https://wpdonuts.com/flatsome-woocommerce-theme-examples/ mostly made with the built-in Flatsome pagebuilder? Or is this heavy custom dev work? Im wondering if flatsome provides the basis for such websites or that it can actually be made without any further investments. Thanks for taking the time .
Hi,
Most of them can be built with the basic elements and features of Flatsome 
The ‘Save All Changes’ button is not working in ‘Flatsome Advanced Options’ Do you have any resource available online to resolve this, as my support has expired and I am not sure if I must extend the support.
Hi,
Please update Flatsome to the latest version (v3.12.2).
Hi Team, I’ve a product slider on my website which display 4 products at a time and slides 4 products to display another set of 4 products. But what I want is to slide one product at a time. How can i achieve this. Please help.
Hi,
Flatsome uses flickity for sliders and it’s possible to set the sliders in that way. But it needs some custom coding.
How to Remove excerpt from Categorey pages of Blog
Hi,
You can use the CSS below.
body.blog .blog-archive .entry-summary {
display: none !important;
}
Where to paste this, i pasted in additional css but it is not working
Try to paste into Flatsome>Advanced>Custom CSS -> All Screens. Don’t forget to purge cache (web server, plugin, CDN, browser, etc.)
Tried it but still it showing excerpt on Categorey pages of Blog
Save All Changes is not working after pasting
Can you check and be sure you have the latest version of Flatsome (v3.12.2)?
I have not latest version due to some reasons i dont want to update it. can u tell me any alternate method?
Unfortunately there is no alternative method as long as you use the latest version of WordPress with an outdated version of Flatsome.
Hey ! I have updated the theme and tried above css to hide excerpt but it is still showing
Please help me my mobile site home menu icons are not working..pls help me on this…I m budding designer
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
i just bought the theme and going to use it for an ecommerce site. With Wordpress, we know how often plugins and themes get updated. So there will be times i need to create a duplicate staging site to test the updates to make sure they work and don’t cause issues with the live website.
Will i have any issues with the licensing by creating a staging site for testing?
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
It’s just a question for when I do need to test updates on a staging site. Will I run into any licensing issues on a staging site?
It won’t be a problem to work on staging for testing.
if i removed all pages and samples after my website went live, how can i get them back if i want to change the look and feel of my website i am talking about the sample pages/stores/footers/headers
i mean what is the right way to get these demos and templates back?
Hi,
You can import the demo content via Setup Wizard anytime. But if you want to import the Header/Footer/Color/Font templates you select at the end of the setup wizard again, you’ll need a fresh install.
my website is live, is there a way to get them back?
Unfortunately, it’s not possible unless you don’t have a backup.
The products page does not show their content. Displays the “Shop Category Slide” block.
Any idea please
Solved. The block was marked in categories
Hi,
Thanks for letting us know you solved it
i can not change Product Image Style .
Hi,
Can you submit a support ticket here?
Hello, I just bought the Flatsome theme. I see I can choose between the regular editor and UX Builder. Is it also possible to use something like Visual Composer? And if not, is it possible to get a refund?
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Ok, but it’s such an easy to answer question…
I am from https://www.sixmd.com I would like to use your theme. Its good for my website? Thanks!
Hi,
You can build a similar website with Flatsome easily. But you need to decide if you’re going to use it or not after checking our demo site.
Does Flatsome offer ajax for the add to cart button so that the page doesn’t have to reload every time someone adds an item to their cart from the product page? I thought Flatsome included this feature at one point or another.
Is there any way to add some code or a snippet to make this work so that when a customer clicks add to cart on a product page, the page doesn’t have to reload?
I have purchased many licenses from you and I was hoping you could help me out since I don’t bug you at all.
hi is it possible to make differen custom product page for each product
i cant found this on my product page → Per single product (from version 3.12) Navigate to a single product edit screen to select the custom layout
Hi,
You can find that in the Product Layout tab above the Extra tab of the product editor.
there is no product layout tab above it it is get more option,advanced, atribute, linked product, shipping,inventory, general thats all. so tell me what is wrong
It seems an individual problem. If Flatsome is active, there should be 2 more tabs: Product Layout and Extra. Can you submit a support ticket here?
I using wordpress5.5.1, this is my site:http://5ivemediademo.com/xufaat/ . I cant make the home page category name and count showing. double checked setting many times. what will cause this error?
Hi,
Can you submit a support ticket here?
Why I can’t see all elements on my UXbuilder check here: https://imgur.com/VPx0Evc I check many videos on youtube and they have many more elements in their builders ?
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi,
I am using flatesome with the aim to do dropshipping. the company that I will be dropshipping from has API to be integrated to my website and display product to end user. Is there anyway to integrate the APIs to my website by using some plugin or I have to edit the code ?
any kind of suggestion highly appreciated
regards
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi! Is it safe to update woocommerce 4.5.1 ?
Hi,
Yes, you can update Woocommerce to the latest version safely.
This is a pre purchase question. I am very interested in your theme and have the following question.
I need customers to add products to cart, and then to place their order without making any payment.
In catalogue mode need to be able to add a form that has the product name (on that page) automatically populated as a form field in the message sent from that page.
Alternatively, Can add to cart be removed and place order option be added which sends the order to the website owner who then contacts the customer to complete the sale.
There are plugins for Woocommerce that do this, is the thme compatible with any.
Hi,
Flatsome has a built-in catalog mode feature. But, you’ll need to use a 3rd party WooCommerce plugin for the form. Flatsome is compatible with all official WooCommerce extensions.
Hi guys can I add a preloader to the website? Should I try or is it not possible with Flatsome? I am trying to make my own gif animation for the preloader and add it to the existing Flatsome themed website on Wordpress. ANy feedback ? CHeers!
Hi,
You can enable the site loader from Flatsome>Advanced>Site Loader.
Wow, amazing! This is my first website made with Wordpress so I am a bit frisky. Thanks so much for the reply! Is it also a possibility to add a self-made gif preloader on top of this theme. I image that by hard – coding it in the theme something could be achieved. Anyone tried something similar? What to expect?
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Many thanks have a fabulous day!
Is it possible to change the logo url link in flatsome 3.12? And how?
Hi,
Wordpress doesn’t let you to change the logo URL with custom functions. You need to edit template files to change it manually.
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