5232 comments found.
How do I change the icons in the ”social share bar” displayed in Portfolio pages? I can only change the text and colors when I edit the component.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
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UNITED THEMES™ Team
I chose a demo but it doesn’t work, can you tell me how?
I checked well:
Import Revolution Sliders and Import Theme Options
thank you
Hi,
are you sure you are on the latest theme version? The mentioned import option are not in place anymore for a long time.
Please visit your download area here at theme forest to get the latest theme version.
Kind Regards UT
Can you please deregister Item ID is 6221179. I want to register it on a new site. To the old site I do not have access now. THX
Hi,
I’m afraid that the license is still active for https://databuvljak.com/ showing our theme. So you need a new license if you want to install it again.
All the Best UT
Sorry I didn’t explain well. I have same domain but is different hosting. And I have problem to verify licence key
Hi,
alright. Please try again.
UT
läuft das theme schon mit php 7.4.x? thx für info.
Hi,
bitte noch auf das Update warten. Wir haben hier schon Änderungen gemacht.
Gruß
super und danke. gibt es schon ein zeitfenster für das update?
grüße zurück
Hey team – wonderful theme, great support. Quick question: how can I import content block hero section #41 into my existing theme of #33? thanks a ton!
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Renew Premium Support
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
Great theme! I am trying to download the theme again after deleting it due to some problems with my logo, but it’s saying my code is invalid. Please reset my key code. Thank you.
Nm… problem resolved.
After update the site to wp 5 ut-portfolio doesn’t work at all. And if I try to install it manually it crashes the site.. What should I do?
Hi,
this requires further investigations. Could you send us a login via profile? So we can take a further look at it?
Kind Regards UT
Of course! Is there any email where I could send you creds for login?
Ok thank you very much. I sent you creds and details via the email form.
hi. is there an option to add google maps in your theme without a notice via cookie banner in case of gdpr and privacy shield? something like a lightbox thats shows the map only if you accept the privacy police?
thx for a tip.
Hi,
out of the box this is not possible.
Kind Regards UT
Hi Guys, I have registered the theme on Xammp localhost, i am unable to deregister. there is a deregister button. But it keeps loading forever. can you please help to deregister it. i need to register on my domain server,
Hi,
please drop us a message via profile with your license, and we will unlock it for you.
Kind Regards UT
I have already sent a message via profile with a purchase code. I am sending it again. Thanks and Best Wishes
Done 
You can now use the license again.
All the Best UT
I have just noticed that the Mobile Hamburger menu does not load properly can you verify and resolve..
Hi,
there are no known issue with the mobile menu. Are you running a recent version of the theme? And are all plugins up to date?
Kind Regards UT
Read the other comments. Uploaded the new updated theme Files and all is working thanks for the reply..
This would be one of my main “GO TO” themes if you have full ELEMENTOR support…please add my vote! ☕⚡
Hello… Is there a way for me to change the (automatic) slide direction of a Gallery Slider? I have 2 on top of each other, I want one to slide right and the other to slide left. Thanks!
Hi,
I’m afraid that’s not possible with the given options.
All the Best UT
just bought another theme, thanks for the help!
Why cant i just simply update Brooklyn over Wordpress..? I cant find any Link to an update-Version. Id really appreciate a Link to the newest Version plz.
Hi,
the direct dashboard updating was introduced in a later update. In order to update manually, please open your download area here at theme forest and re download the item. It will automatically contain the latest version.
Kind Regards UT
Thanks for the hint. Doesnt properly work though. It says “style.css is missing”. Any idea?
Hi,
please unzip the package first and use the inner brooklyn.zip for installation.
Kind Regards UT
I need to know that may i use the demo #44 for e commerce. I am planning to sell special design shoes. thanks in advance
Hi,
you can use it with Woocommerce.
All the Best UT
Can you make the logo bigger for desktop and mobile?
Hi,
if you need support please get in touch with your customer and ask for the theme license and then register to our forum.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Renew Premium Support
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
Hello Team,
we want to start a food blogging WordPress website.
your required design is as below:
Page 1 : https://snipboard.io/oe4fkx.jpg page 2 : https://snipboard.io/4Lq82c.jpg
if there is any related design in your demo than we want to buy your theme.
Please suggest us your demo design link.
Thanks Pratik Patel
Hello thanks for your interest in our Brooklyn Theme.
Unfortunately this is not possible at the moment. We will be releasing many new blog features in the future.
Have you seen our Maine WordPress theme? It was recently updated and is specialized in blogging.
https://themeforest.net/item/maine-a-responsive-wordpress-blog-theme-/11306368Hi, I hope you can help. Im trying to update the site for a client, but the header/menu/top menu is missing on the hero slider. when i scroll down the page the menu appears. here are the settings https://prnt.sc/ubh12l the menu worked yesterday. any ideas?
Footer has just removed itself! she has no header or footer. is there a simple switch on and off option for both?? quite urgent for my client if you can help. thanks
Resolved.
I did wordpress update, and nothing of the theme works anymore! it doesn’t make me change the theme options and then you don’t see the visual composer anymore and you only see the codes! why? it is urgent !!! plaese!!!
Hi,
did you update the theme already? Including all plugins? If not, please do this first.
Kind Regards UT
yes including all plugins…
plese help me
Hi,
please drop us an admin login via profile, so we can check the issue.
Kind Regards UT
i have send! my email info@exego.org
Hi,
thanks for the login. The plugin:
sitepress-multilingual-cms
Its throwing multiple JavaScript error causing your issue. Please check for a plugin update.
In the meantime to address the issue, we installed: https://wordpress.org/plugins/enable-jquery-migrate-helper/
Which does fix the issue with the plugin temporary.
Kind Regards UT
Latest update keeps giving me a Cloudflare 520 Error when saving Brooklyn theme settings. Is this known issue?
Hi,
not that we are aware of. Did you clear all caches properly?
How do I open a ticket through support desk. At the moment I only see a message board, and all links on message board only forward me to another message board. I’m looking to open a ticket to resolve the issue with the “UT-Shortcode” which is causing the site to bring up blank pages. When disabled. It breaks the site.
Hi,
please use this link here: https://helpdesk.unitedthemes.com/index.php/ThreadAdd/2/
All the Best UT
I followed the link provided which only promoted me to make a post to a “message board / community thread” As aforementioned I’m seeking technical support for a portion of your theme that is critically broken. How can I get immediate support to resolve this issue.
Hi,
the support is closed over the weekend. Expect an answer today.
Kind Regards UT
