13535 comments found.
Why does learnpress not include lesson material download section for each course? This is a must feature for LMS.
Hi HLSolution,
You can add material downloads in the overview or in the first lesson.
Sincerely
Trigger custom email on specific course enrolment problem.
This is not a feature of Learnpress so we purchased automatorwp Learnpress plugin to trigger a custom email on course enrolment.
The creator of the plugin is blaming your code for not being correct. On the Wordpress forum Augustus09 your support said they had assigned this issue to your developer 2 months ago.
No fix has been posted.
Below is the note from the creator of the automatorwp learnpress plugin.
I have created integrations for GamiPress and AutomatorWP with support to the action when the user enrolls in a course (learn-press/user-enrolled-course action hook)
The issue we found and many users are experiencing is that when the user purchases a course with the option to auto enroll the action learn-press/user-enrolled-course is not triggered making that our integrations are not able to detect that the user has been enrolled in the course
Could you add this action to the function learn_press_auto_enroll_user_to_courses( $order_id ) to keep full compatibility with the user enrolled course action?
Hi pastichedesign,
We have replied to your topic on our forum, please check it out.
Sincerely
Did the AutomatorWP developer contact your team. I need this fixing. I also asked on the forum open ticket but no reply.
Hi pastichedesign,
We have just replied to your topic. Please check it.
Sincerely
Hi,
I have some question regarding settings:
1- how can we automatically send User registration email to admin and user both.
2- I don’t want to use any payment method for now I just want to user login/registration and allow user to enroll in course with out paying online. But I want to mention the price on course.
Hi raheeltariqsh,
1. It’s default setting of WordPress. If your server doesn’t send registration mail, you can install an SMTP plugin to do that.
2. Why you want to set price without payment method? We don’t have that option now.
Sincerely
My website server email is working, my question was that when a new user registered why don’t he received an email of registration and user should receive an authentication link on his email to verify.
Hi raheeltariqsh,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
Can you help me customize this
Hi nakasafari,
Please create a new topic on our forum. We will try to help you.
Sincerely
have you updated your quiz section or not.. or still continue the same system which i raised 1 year ago .
Hi EasyNotes4UAcademy,
Sorry but what you raised a year ago?
You can try the latest version of LearnPress on the test site to check.
Sincerely
How can I prevent users from saving videos to their devices? How do I change the sender’s name when I mail the verification code? I also have a problem when downloading videos
Hi increase2017,
Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
About prevent users from saving video, you can read more here: https://thimpress.com/wordpress-how-to-prevent-content-thieves-from-stealing-your-content-course-video/
About change the sender’s name of emails, you can use the plugin “WP Change Default From Email”.
Sincerely
How can I prevent users from saving videos to their devices? How do I change the sender’s name when I mail the verification code? I also have a problem when downloading videos
Hi increase2017,
Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
About prevent users from saving video, you can read more here: https://thimpress.com/wordpress-how-to-prevent-content-thieves-from-stealing-your-content-course-video/
About change the sender’s name of emails, you can use the plugin “WP Change Default From Email”.
Sincerely
Hi HLSolution,
We have responded to you on the forum, please check back.
Sincerely
The problem being in the js. you should check it in your code base.
Hi HLSolution,
Please reply to us in your topic .
Sincerely
I still struggle to locate where I change the background images of the girl holding up her pen. This image runs through the whole site and I can not seem to change it.
Hi SchoolofAfricanLanguages,
You can go to Page/ Edit Page/ Featured Title Area/ click Custom Title and Subtitle/ Background Image/ add image/ Update.
Sincerely
i have 2 questions please :
( 1 ) will you send Demos contents with the theme ?
( 2 ) Does the theme support Arabic language , if not , can i convert it into Arabic , or do you offer this service even for extra fee ?
Hi Anigor1988, 1. Sorry, we were unable to send. 2.You can go to Setting/ General/ Site Language. sincerely
i cant change the logo in the footer , when i enter to it i find just a code : [INSERT_ELEMENTOR id=”8920″] 4- how to change the phone number and address. Even elementor is not recognizing it. And how do I fix font-awesome icons in many places of the website which are just showing rectangle invalid icons. I’m using the cryptocurreny demo data.
Hi strenuousnerd8,
We have responded to you on the forum, please check and follow the answers.
Sincerely
Can I use this theme on this Education related website. https://www.niitfoundation.org/
Hi Zeivapro01,
Yes, you can.
Sincerely
sir, i am facing problen in creating Multiple choice quiz question… Check and Hint option are not working. What should i do ??
Hi Puru_Vishwa,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
the issue is, when some one clicking on “take this course” option a pop up window is opening to login or register page, I don’t want this i want any one can come take courses without login or registering it. How can i do it… waiting for your response.
Hi Puru_Vishwa,
You can set the price of the courses is 0 and enable “No Requirement Enroll”, as in this picture: No Requirement Enroll
However, without an account, visitors cannot submit their answers, and we cannot store their answers.
Sincerely
When entering a new user who cannot register on the site, this problem appears [miniorange_social_login shape=”longbuttonwithtext” theme=”default” space=”4” width=”240” height=”40”]
Hi increase2017,
Please go to your Dashboard => Appearance => Customize => Widget => Toolbar => Thim:Login Popup in the shortcode filed, delete the shortcode => Done => Published
And to remove shortcode in the account page, please go to url website/account, edit page with your page builder, remove the shortcode block
Sincerely
I did what you said, but now new users cannot register with the site because there is no sign up button just a login button in Toolbar
Hi increase2017,
That is the setting from your website. Please go to your Dashboard => Settings => General => Membership => Anyone can register -=> Check it => Save Changes
Sincerely
Many thanks deserve 5 stars for this great support
You’re welcome
It is the worst system I have bought, they do not give support, their page does not work, it is a headache
Hi techwebgt,
We see that you have not created any topic on our Eduma forum from over 3 months ago.
Please create a new topic on our forum and tell us about your issue. We will try our best to help you.
Sincerely
Can I set up registration with payment on this theme?
Hi mmkdesigns,
Do you mean when user register, they have to pay a registration fee?
Please create a new topic on our forum.
Sincerely
I need one small help onlly
I want to disable the autosave feature from FRONTEND EDITOR while making lesson content. Like I want to completely remove that autosave feature that saves after every letter.
Like after typing every two to three words the lesson content editor on frontend starts to save which results in excessive issues on the front end. I want to disable that autosave.
Please let me know it seems like the verson latest one has a bug that causes every word to be cached – i need to disable it
Hi flexhazel,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Please solve this issue as this is urgent. My support will renew automatically as I will be bying another subscription for another platform
I have sent an email and I am thankful for your help! Awaiting response.
Hello?
Hi flexhazel,
We have replied to your email. Please check your email.
Sincerely
Hi,
Yesterday I bought your theme and I am getting too much errors while installing this theme. Can anyone help here? I have added this comment on your support forum too.
Hi cooldudeyogi,
We have responded to you on the forum, please follow them on the forum.
Sincerely.
Thanks alot for your fast & kind Support 
You fixed my site and it is working fine now.
Hi there,
I noticed something odd with your theme, and seemed to have found a fix for it. Here you go, in case you wish to fix this in your next update: https://www.screencast.com/t/pRXSurWdYvkd
Thanks!
Hi jamiedallaire,
Please send us an email to support@thimpress.com. We will try to help you with this issue.
Sincerely
Problems with purchase of Education WordPress Theme | Eduma
Hereby receive the coordial greeting, to communicate that I have already made the respective payment for Education WordPress Theme | Eduma, but I don’t get the confirmation files.
I would beg your prompt solution.
Attached images of the purchase and the respective deposit.
Hi angelerq,
Please contact Envato Market with this issue.
Sincerely
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