5224 comments found.
Wonderful upgrade you made for auto loading posts!!!! Could you see the option: a) to load the very very recent posts (and note the newer from the post’s date), b) load aritcles by tag? Looking fwd for your next upd!!!!
Hey again, no answer?
Hi,
Thanks for suggestions, it is really appreciated.
The current version doesn’t support that, and We’re not working on that at the moment but I’ll pitch it to the team and see what they think.
If you have any more features requests please share them with our community by adding them to our ideas repository: http://tielabs.com/members/submit-your-idea/Hello, the bug presented by me in this post: https://themeforest.net/comments/25148820, will it be solved in the next update?
I was worried thinking that it could be a problem with my plugins, but I disabled all of them, and even so the problem it continued, and always when I return to version 5.0.5, the ads area returns to normal, without that big space. =)
Hi @WeslleySim!
This issue will be fixed in the next theme update.
Best Regards.
when i try to update the 5 update wordpress tell me your theme is missing style.css.. Template installation failed ؟؟؟؟؟؟؟
Hi @dangerouspress!
Thanks for using Jannah.
You are trying to install the wrong zip file, check this article https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
hi is it no compatible with wpbakery plugin? i cant edit homepage with wpbakery. i want add this homepage:buttons: http://prntscr.com/uigpbz
Hi @frednl!
Thanks for using Jannah.
The theme is already compatible with the WPBakery plugin so you can use it to build any landing pages or posts as you want but the core theme blocks are available in the TieLabs Page Builder only so you will not be able to use them in the WPBakery builder. and you can not use both builders on the same page.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Thanks for the answer, but you wrote in your answer that it is actually incompatible with the wpbakery. because I want to use wpbakery homepage because i want use jannah header and footer. for another place i want use wpbakery but in homepage wpbakery not working. so i cant do homepage how i want.
Hi @frednl!
Thanks for using Jannah.
You can use it as a homepage with the Jannah header and footer, but you can’t activate it with our builder at the same time on the same page.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hi, I don’t have support but I want to comment some bugs with last update:
1. Doesn’t work change header colour. Now it appears like gradient even if I don’t select second colour. When I change the colour, it doesn’t take effect, it ramins the colour I selected before update (I don’t have any cache pluggin or similar and before update it worked ok)
2. Same with fonts. It remains fonts before update. Now If I select any font it doesn’t work, don’t matter what font (body, H1, etc)...
Thanks
About the header colour, I have discovered that doesn’t work only pages designed with blocks. Don’t matter if I select or no a colour in first module. On entries it works ok
I mean, header change colour works ok, but not on pages designed with jannah modules. For example, if I select a colour on the first module of the page, this colour appears as header colour gradient for header and it prevails before the header colour asigned on jannah options
Hi @mcleods!
Thanks for using Jannah.
Edit the page contains the issue, go to the Jannah Settings section > Styling, and disable the “Extend the background of the first section to cover the Header” option
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Thanks!!! It works ok
hi i have a problem with installing plugins, i got error saying ‘forbidden’
Hi,
Thank you for your interest in our theme.
Unfortunately, I noticed that you didn’t purchase our theme yet ( couldn’t see your purchased badge ),
You still can purchase a license, or if you already purchased it from another account, go to our Support Center (http://tielabs.com/help/) to submit a ticket about your issue, our support team will be more than happy to help.
Best regards.
Pre-Sales question: What page builder does this theme use? The theme and layouts look very similar to the theme ‘Newspaper’ which uses their own TagDiv editor.
After using Newspaper for a number of years now we’re not happy with the amount of bugs we have to keep fixing and would like something better that doesn’t require constant fixing.
Hi @PXLtree!
Thanks for your interest in Jannah.
We use our own very simple page builder, check this article https://jannah.helpscoutdocs.com/article/62-page-builder
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Default Image Widget is still square for Rounded Style
Hi @andrewio!
Thanks for using Jannah.
It is rounded check the demo here https://jannah.tielabs.com/foods/ try to clear all caches.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Checked. Here the last banner on sidebar is the default image widget, right? https://jannah.tielabs.com/foods/2017/02/06/quick-tips-cling-wrap-hack-one-pot-chef/
It has a square from as you can see.
Post Block Hover Effect is still square for Rounded Block Style
Hi @andrewio!
Thanks for using Jannah.
It is rounded check the demo here https://jannah.tielabs.com/foods/ try to clear all caches.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
This is different hovering. I mean when post hover effect displays Type of Post
Here to report a bug in the great Jannah theme. When disabling the main head image of the articles from appearing on front end, the Google-News bots can’t scan it. The image was set on backend for every article, and for example the Facebook link sharing tool recognizes it well. But, unfortunately, Google News doesn not, apparently because of a <image> missing. Please see the the answer we received from Google team themselves: https://pasteboard.co/JrdRXsC.jpg Can you fix it please? Thanks! ❤️
Hi @Qanna!
Thanks for using Jannah.
This is not related to the theme, by default, WordPress doesn’t include the featured image in the Feed, use this plugin to do that https://wordpress.org/plugins/rss-featured-image/
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hi again, Unfortunately, it doesn’t work. I activated it 5 days ago, and waited some time to see if it changes. Still, articles from today, are still showing the wrong image. If you have other ideas, I’d love to hear what you think. Thanks!
Taqyeem review option is not showing for pages, it comes fine for posts.
Hi!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Thank you for this very quality product. How can I ask you for future ideas like background color in widgets for example?
Hi @cnanews!
Thanks for using Jannah.
You can submit all feature requests in the ideas section on our website,
Thank you, we look forward to serving you!
Best Regards.
Hi, I want to change the CSS of the block titles. I have added this CSS to Style part but it does not effect the font size.
.big-posts-box .posts-items li .post-title { font-size: 20px !important; padding-left: 0; }
Hi!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hi! Are your sharing buttons GDPR compliant?
Hi @metalcat!
Thanks for using Jannah.
Yes.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
You are done – Tweak: Nofollow rel. added to the share buttons, but it would be just as cool if you added <! – noindex -> for Yandex
Hi @Arturjan80!
Thanks for using Jannah.
Noindex used for meta tags not the rel attribute check this for more info https://support.google.com/webmasters/answer/93710?hl=en
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hello! I come across this comment to report a problem.
After the most recent update, the top advertising area became huge, with a lot of space left. I had to go back to the previous version to get the layout back to normal.
Img links
https://i.imgur.com/VgTcdxt.jpg.
https://i.imgur.com/aipDIMD.jpgHi @WeslleySim!
Thanks for letting us know about this issue, it will be fixed in the next update.
Best Regards.
Hi, I hired a web designer to build my site and he was the one that bought your theme for my site. Now, I can’t locate the web designer anymore and I want to renew my support period. How do I do that? Thanks.
Hi @olameji_theguy!
Thanks for your interest in Jannah.
You need to have access to the account you purchased the theme from to be able to renew support.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
I don’t have access to the account anymore. So, what is the solution now?
Hi @olameji_theguy!
Nothing can be done from our end, try to
1. Contact the developer to get the account access info, 2. Contact Envato Support team they might have a solution.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Okay. What if I bought the theme again? Will that be okay?
Hi @olameji_theguy!
Yes, no problem with that. check this article for more info https://jannah.helpscoutdocs.com/article/188-theme-licenses-and-activation
Best Regards.
Please, Add an option to hide or show inline related posts from specific post
Hi
I am using Custom Content for wpForo forum, So When try to use Light/Dark Skin Switcher he not included for the Skin Switcher, There any way can do this ?
Also How can change the Dark Skin Switcher background after use Skin Switcher It’s navy blue, not black?
Hi @alkilany!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Doesn’t work with wpdisquz plugin.
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