3203 comments found.
anyone has Turkish.PO? Regards
Hello,
Unfortunately, we don’t have a complete translation to Turkish.
Kind Regards
I need fashion new Theme in woocommmerce
Hello,
You can use any of our theme demo versions for your WooCommerce store.
Kind Regards
Only one demo in This theme where to find the theme
Sorry, what do you mean? Please, clarify your question.
If I purchase this theme how many theme choice you can provide
You can use any of the theme vesrions you can see on our demo.
After updating to latest theme I’m getting a weird search issue. On desktop it works fine, but on mobile using the search bar in the menu it just reloads the home page. When I checked the url it shows something like this – mystic.com/?redirec_to=searchterm… Any thoughts what’s going on here and why it only affects the mobile?
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Send us a message via the contact form on our profile page.
Thank you in advance
After updating the theme to 5.3, Appearance > customization options are not available. Only basic options are available.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/basel-premium-template/
Regards
I have created the the topic. And they are unable to solve the issue. Either the support is not able to understand or there is some major issue in upgrade which they are not able to resolve. #227308
As was answered on the forum, our settings are removed from Customizer a long time ago. You can find them in Dashboard -> Theme Settings.
then how to achieve the same settings of shop page as was in 4.5?
You can find all the settings for the shop page in Theme Settings -> Shop. Please, keep all the conversation on our support forum.
Hello, did you planning to introduce a way to disable features that are unused on each Basel installation? We have really a lot of JS calls about extras features that we never use. Something just like I seen in WoodMart would be really really appreciated.
Hello,
There is no JS generator on WoodMart and we don’t have plans to implement it in the near future. You can try to disable combine JS in our Theme Settings and it will load only required JS libraries on each page.
Kind Regards
Hi! How can I reduce the arrow bullet indent?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi,
I wanted to add quantity box before the add to cart button on upsell section. So as you menitioned i followed this link https://docs.woocommerce.com/document/override-loop-template-and-show-quantities-next-to-add-to-cart-buttons/
But the problem here is, the quantity is getting updating….its going in the cart as 1 Quantity only.
Please help.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
How i access to support? I only get to a forum from xtemos. I want to ask some question about theme translation. Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/basel-premium-template/
Regards
Hello! Updated to Basel 5.3.0 and Search field is no longer showing – Desktop View with Base Header.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
yoost.gr
It seem like you didn’t add the search widget to your header in Appearance -> Widgets.
Hi, can i know is TranslatePress Multilingual Plugin compatible with your theme?
Hello,
We didn’t test our theme with this plugin and can’t guarantee that it is fully compatible, unfortunately. But if you will face any problems, you can create a topic on our support forum and we will do our best to help you.
Kind Regards
Hi, I see your theme demo. Does your theme not show image & button variation swatches on the product page? I would like to ask you, which third-party plugin supports your theme?
Hello,
Our theme has product variations swatches and you can see how they work on our demo here https://demo.xtemos.com/basel/shop/other/flat-brands/ybuum-natoq-partnt/ We don’t use any plugins for that and it is included in our theme.
Kind Regards
Hi, is it possible to not have the page reload after the Ajax Add to cart call? I mean, even if the server is slow to respond…
Hello,
Sorry, but your request is not quite clear for us. Could you please clarify what do you mean? Send us some example if possible.
Kind Regards
When products are added to the cart, the cart shows, but it also reloads the page. I guess that is some kind of backup if Ajax fails…I would like to turn of the reload. Trusting the Ajax to run 
Do you have this reload on your website or you see it on our demo? Please, send us a link so we can check.
Ok. I will send it in a support post.
My WP says basel/woocommerce/cart/cross-sells.php is out of date – will this file be updated?
Hello,
You can ignore this message until the next theme update. Our theme is fully compatible with the latest version of the WooCommerce plugin so you don’t need to worry about that.
Kind Regards
your theme is amazing but header sidebar is not looking good or responsive please improve
Hello,
Thank you for your comment. Do you see this problem on our demo? Please, send us a screenshot for clarification.
Kind Regards
Hi there, is there any way to display the latest products of a category (or the latest at all) in the related products section? Not only to short the displayed products, but to query the latest. Thank you in advance
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Install Required Plugins The installation process is starting. This process may take a while on some hosts, so please be patient.
Installing Plugin WPBakery Page Builder (1/1) Downloading installation package from https://woodmart.xtemos.com/plugins/js_composer.zip… Unpacking the package… Installing the plugin… Plugin installation failed.
Solution please…. ???
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/basel-premium-template/
Regards
Hi, i am facing this issue with WPBakery Page Builder also You just installed the latest version of the Basel theme. To finish the installation and enable all theme’s function or if you see any problems with your WPBakery elements displayed as shortcodes you need to install the latest version of the Basel Post Type plugin too. Go to Appearance -> Install plugins and click on “Install” or “Update” button. ...
Hello,
You need to follow the instruction and install the Basel Post Type plugin.
Kind Regards
Hi, i am facing this issue
Downloading installation package from https://downloads.wordpress.org/plugin/mailchimp-for-wp.4.8.1.zip…
Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/xx2zpdrf9wi4/public_html/wp-content/plugins/mailchimp-for-wp/
Plugin installation failed.
Hello,
It seems like the plugin was already installed. Try to remove the “plugins/mailchimp-for-wp/” folder first and then install the plugin again.
Kind Regards
Hi there’s a way to hide the price in shop and/or category page?
Hello,
WooCommerce doesn’t have such option by default. You need to perform an additional code customization to achieve this.
Kind Regards
Hello, if I buy I can sell to as many customers as I want from my agency?
Hello,
One regular license allows you to use our theme for one project only. If you want to use it for multiple domains, you have to purchase one license per domain.
Kind Regards
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