59 comments found.
Hello, I wanted to integrate the Music option for my website. Which as a result will play the music on the website load. I did integrate this from Vibra Options -> Music, But the audio is not playing. What can be done here? Please help me figure out the issue. Also, I wanted to display more streaming links for songs. But the icon list we have has limited options. I wanted to display Gaana, JioSaavan, etc
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will check this and assist you.
Support
Edge Portfolio part of
Qode Interactive
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Any updates of the theme? Last one was in 2020
Hi there,
Thank you for reaching us!
Our dev team is working hard at the moment on updating all our themes, however we don’t have any ETA when this update will come out.
If you have any additional questions please let us know.
Support
Edge Portfolio part of
Qode Interactive
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Hi there. Where would I go within the settings to change the post titles from all caps to regular format? Thanks.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hi, I cannot upload the demo content beacuase of the PHP Time Limit wich value is 165. I reached OVH, they tod me that’s not possible to increase to 300 as you need to use the theme. Do you have any solution ? - Can i install the demo manually ? - Will it be an issue to use the theme with this time limit 165
Hello there,
Thank you for reaching us!
Demo can be imported even with lower resources. For demo import please follow instructions from this article How To Import Demo Content Using The One-Click Demo Import Feature. On the off chance that you’ve waited for a while and the demo import didn’t finish properly, you can try importing via XML import.
In case you need further assistance with demo import please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Edge Portfolio part of
Qode Interactive
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Hello, I have some pre sale questions:
1. Is it possible to build a different footer? (for example with 3-4 columns?) 2. Is it possible to load custom font? Or just google fonts?
Thank you
Also, is it possible to add categories to events?
Hi there,
Thank you for taking interest in Vibra!
You cam choose the number of footer columns: http://prntscr.com/zkxcd6 Yes, you can load custom fonts. See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002338038-How-To-Use-Custom-Fonts-On-Your-Site Regarding event categories, you can set the event type, it works like a category: http://prntscr.com/zkxh30Let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Perfect, thank you so much. Other question: gif files work fine on this theme? (Can I insert a gif file in a gallery?) Also, is it possible to add a video without showing player controls, that automatically plays on load and that loops? Thank you!
Hi there,
You can use Revolution Slider to display a video without the controls.
Regarding gifs, see this article.
Let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hello, I am blocked when I try to import data, I select all, and I see a JS error :
Uncaught SyntaxError: Unexpected token < in JSON at position 0 at JSON.parse (<anonymous>) at Object.success (core-dashboard.js?ver=5.6.1:228) at c (jquery.min.js?ver=3.5.1:2) at Object.fireWith [as resolveWith] (jquery.min.js?ver=3.5.1:2) at l (jquery.min.js?ver=3.5.1:2) at XMLHttpRequest.<anonymous> (jquery.min.js?ver=3.5.1:2)
All plugins are installed and enabled, Can you please help me fix ? Thank you.
Hi there,
If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hello, can i add social media icon to top main menu right side.? Thanks
Hi there,
Thanks for taking an interest! You can add icons to the top bar or header in Appearance > Widgets you can add them to your Widget area.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hello. I am having problems importing the Theme and its attachments. I am not too well versed in code and I am not confident in attempting the XML import option. Please help??
Hi there,
If you need any assistance with this we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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How do I set a location for a vibe event? The location I enter in the event doesn’t show up on the map.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Hello. Song on load…..what type of filetypes does it support and what is the max filesize for your system to play the track while loading the site? Thanks
Hi there,
Thanks for taking an interest! If you thought about albums https://vibra.edge-themes.com/album/without-me/ these are all mp3 files uploaded from the server.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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No. I mean your song on load option to play a song when opening the website
Hi there,
On our demo we have used mp3 files, however you could upload .mp3, .wav file formats as they are by default supported by WordPress Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Check https://www.monfilsmusic.com/ please. I uploaded a mp3 but it does not play the audio
Hi there,
If you need assistance with this and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Question: There is an option to add lyrics to tracks but when I visit the album page I can’t find the lyrics for the songs. How can I display the lyrics for the songs on the album page?
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Hello, I’m thinking of purchasing this theme. I have a question for you if you don’t mind. Is it possible to have a video carousel with several videos? Thanks.
Hi there,
Thanks for taking an interest! Unfortunately we do not have an option to add video carousel. In our carousel shortcode only images are supported.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Great looking template—does the theme download come with the artwork as per your demo view?
thanks
ross
Hi there,
Thank you for your kind words, we are glad you like it.
Once you import the demo content you will get access to all the pages and settings, however the images that comes along are under copyright and if you intend to use them you will need to have a license for them. You can read more about it here.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Code is already registered for other domain Domain Change But Not Licenece Active . Please Urgently Solution
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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How can i add more store like itunes spotify in album section … there are only 4-5 store mentioned there we need more to link our song..
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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IM having problems connecting with instagram. With the following error {“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}
Hi there,
Thanks for writing in. Please read our article about it here. We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hello ! Quick question: is this theme offering a “Video” tab / page which could be filtered for instance?
Hi there,
Thanks for taking an interest! On our demo page under Elements you do have every shortcode presented, but as far as we know there is not video tab element that can be filtered. You can use Portfolio list and filter it, however no specific video tab.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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How can we add stores in Edge Store like Gaana Savan etc..
Hi there,
Please read our article about how to setup your shop
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Iam having problems connecting with Instagram. With the following error {“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}
Hi there,
Please read more about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Can a widget be installed to embed social media posts?
Hi there,
Thanks for taking an interest! We do have our Instagram and Twitter widget which you can use, otherwise from that you could consider using some 3rd party plugin for this purpose, however we do need to point out that we have not tested 3rd party plugins with our theme and cannot guaranty theme compatibility. You are always opt to try this out on your end.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hello,
Thanks for the amazing theme, really love it. I am using the demo “Main Home”.
Everything is working well excepting the ‘Album plugin’. The music is not shown on the right when the ‘Vinyl’ appears.
Could you please tell me how to solve this issue?
Thanks, Jonathan
Hi there,
Thank you very much! Glad you like it!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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