Discussion on Eduma - Education WordPress Theme

Discussion on Eduma - Education WordPress Theme

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13535 comments found.

Hi Authors, I bought this theme yesterday and my site started to lose visitors and losing rank because of the Site Speed Issue, it is really very slaw theme as I used to get 96% or even 99% on google page speed test, Now I do not see more than 44% and 7% on mobile??? this is a very strange issue especially when it come with over 26000 sale theme that made nearly 2 Million Dollar??? I think it will be very easy for you to spend few dollars to fix this problem. Otherwise, you have a hidden strategy that may serve the famous training sites against small sites like most of this theme buyers here?

As a legal researcher, I am asking you today to fix this problem as soon as you can, specially in this circumstance of Corona and the need of Online training, and If you did not fix it, I m going to open a new case and asking to recover all our loss that caused by this theme.

Note: all things in my site and hosting is fixed and there is no problem with my site except your hidden issues in your theme.

Thank you

Where are you??? I sent the support request ticket yesterday and still waiting!!

Hi modernr,

We have already answered your ticket on the forum, please check it!

Sincerely

Thank you very much for your support and for solving this situation. And even there was some hard things in this theme, but Now I understand and appreciate that you are trying to save your intellectual property rights of this theme. I hope you all the best, and keep doing the great work.

Hi when i try to save head and footer color from from the Customization menu. I get this error

Looks like something’s gone wrong. Wait a couple seconds, and then try again.

The header footer colors dont change. Can you please help

Hi forexpipspro,

We have replied to your topic on our forum, please check it out.

Sincerely

Hi! I´ve a pre-sales question for you. We´d like to create a online learning platform where people can pay monthly subscriptions to different courses. For example, we will have 8 different courses but you can buy a subscription for each of them. Could that be possible? Could someone buy a subscription to course number 1 and number 4?

Thnks!

Hi lmbravobarrera,

You can assign courses to a membership level. Users will buy the subscription and can access the courses.

Sincerely

Hi i am having problem changing the toolbar color. I can change the color from the header options in the customization section. But after changing the color and publishing the changes the color remains black. I have cleared cache tried another browser nothing really works

Hi forexpipspro,

Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/

Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.

We will check all your issues.

Sincerely

Hi!

I bought the theme but the child theme does not appear in the downloadable file. Where can I download it?

Hi hectorf,

Please go to your Dashboard => Eduma => Child Themes to find the child themes.

Sincerely

Hi Recently i updated your latest Eduma Education wordpress theme (Updated date: 22.9.2020) After this updated, my site have some issues.

Eduma ->Learnpress -> Course -> Edit option – all content shows html text view only, If i clicked “Visual” Button means, Visual button not working. Already i created this issue to my support forum also,Kindly rectify this bug. Thank you.

Hi padasalai,

We have replied to your topic on our forum. Please check it out.

Sincerely

Hi sir, I clearly told you “VISUAL” button not working. please try to click Visual button via developer link. Its not working. Kindly rectify the bug via support forum developer link.

Hi padasalai,

We have replied to your topic on our forum, please check it out.

Sincerely

Hello, I really like your template – I had a few questions regarding the system: I am looking to create a website where users can setup live 1:1 classes.

For example: An English teacher will create a ‘learn English fast’ which will include 5 one on one live on zoom classes with the student

Does your platform allow set this up? Would users be able to book based on a calendar availability? What would be the best approach to set this up on your template? If you could please share with me the flow so I can then create this :)

And my last question – If I needed some customisation, do you have a team who would be happy to help (for price of course)

Many thanks,

Lyam

Hi Iyamsmith,

1. Yes, we support Zoom classes. and there is a form to display the start time of the meetings.

2. We have add-on “LearnPress – Coming Soon Courses”, you can set time the course is available

3. Yes, we do.

Sincerely

Hi. I want to add a photo slider by pasting the shortcode of Master Slider into the Media Intro box of the course page but doesn’t seem to work. Is there a method to add short codes into this box?

Hi Adventier,

Our Media Intro doesn’t accept the shortcode now. You should add an iframe tag to the Media Intro box.

Sincerely

Pre-Sales Question

Do you offer white label OR help a buyer to customize the same during the 6 months support period?

Thanks.

Hi romiltheromeo,

We support you even your support has expired. However, the users with an active license with be prioritized.

Sincerely

My primary question was whether you offer White Label theme customization within the 6 months support?

Thanks.

Hi romiltheromeo,

No, we don’t offer White Label theme customization.

Sincerely

hello how i can change the button”BUY THIS COURSE” on the page of the course! i want to translate that in french thanks

Hi JACQUES75,

You can edit that text with plugin LOCO translate, that text is in theme.

Sincerely

Hi, please advice primary means of support i.e here or website. Also does it have ability to sell courses by multiple instructors separately on the lines of coursera – Regards

Hi mwaraitch,

We support both here and on our forum, but we mainly support on our forum.

About the ability to sell courses by multiple instructors, yes, we have a feature to allow many instructors to build a course.

Sincerely

I have a few problems after updating the theme to the latest version. All the page font size changes to 10px. After login, the size becomes normal again. My other question is: Is it possible to share vimeo live in learnpress? Since this is a general question, I do not create forum topic.

Hi HLSolution,

About the font size is different between before and after login, we think the reason is from a Cache, Optimize, Minify plugin, please deactivate those plugins to check.

About the Vimeo live video, yes, you just need to paste the link of video to the lesson.

Sincerely

Hi Team, i have uploaded the demo-university-3 . my problem can’t change my menu even if i go to Dashboard => Appearance => Menu . I have created Menu principal but it can not apply. Please i need help its very urgent

Hi alicisko,

We have replied to your topic on our forum. Please check it out.

Sincerely

Hi Team, Sorry but my problem don’t have a issue until now . You had aske me to send you “URL and WordPress admin” Unfortunately, I have yet to receive a reply.

Hi alicisko,

We have just replied to your topic on our forum. Please check it out.

Sincerely

Please Check, 500 error on the server. i send you Email candy@thimpress.com

Hi goguma,

Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/

Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.

We will check all your issues.

Sincerely

Where can I change my Sub Menu font size?

Hi sufiyan,

You can change the Sub Menu font size in Dashboard => Appearance => Customize => General => Typography => Body Font => Font Size.

Sincerely

Hi, I just purchased the theme, and have tried a few times to instal the Single Teacher Demo, but its not working. academy.stageforkids.com / someone please check

Submtted support ticket: #606994

Hi homme143,

We have replied to your topic on our forum. Please check it out.

Sincerely

Hi!

Is included plugin Paid membership Pro with the template?

Hi ahueso,

Yes. Our theme includes the plugin Paid Membership Pro, free version.

Sincerely

Hi there Why first image of slider revolution still display for a bit second and disappear, even I deleted it?

Hi gfxroad,

Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/

Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.

We will check all your issues.

Sincerely

Hi guys, pre-sale questions: 1. It supports subdomain multisite, and wont conflict with other subdomain themes and other plugins? 2. Do you know of plugins that may conflict? 3. If I install one demo now (for exampl, single instructor demo) and weeks and months later, my other teachers want to offer paid courses on my website too, I can easily change demo from the theme dashboard – and whats’ already inside (ie current courses, student enrolment, payments made, etc) will remain as is – and in fact, will continue as per normal. Ths only changes would be that there would be other courses by other instructors – am I right? 4. I can earn commission from other courses as Super Admin – and this is counted automatically within the theme system?

thank you.

Hi homme143,

1. Yes, our theme support multisite.

2. About the conflict, we cannot make sure the conflict will not happen because many themes and plugins we have never used.

3. Yes, you can easily install another demo, you just lose your design; your courses, student results, orders, and other settings will not lose.

4. In our default settings, all revenue will be sent to the admin account. If you want to share commission for instructors, you can use our “Commission add-on for LearnPress” (included with the theme). You can set a default rate or specific rate for each course.

Sincerely

i have two questions.

1) i use eduma theme. i dont see theme location mobile menu in the wordpress > appearance > menus > ? how can i set and design mobile menu?

2) how can i add to basket icon and search icon along with mobile menu toggle.

please help me. thanks.

Hi drugursoy,

We have replied to your topic on our forum. Please check it out.

Sincerely

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