896 comments found.
how can I change the the text on button. instead of “ENROLL” I want to use use different text. how can I achieve that?
Also how can I add YouTube icon in the footer as it appears at the top bar and contact us page. the widget Erika:About widget does not have YouTube
Sorry right now don’t have youtube button. I noted will add in next version.
what about the first question? changing “ENROLL” text on button. I have used loco translate to change the spelling but the doesn’t work, I have translated the LMS plugin do I have to translate other files too? or if you can tell me which file this can be edited? even manually
Please create ticket with access https://www.radiustheme.com/ticket-support/
Hello,
You are trying to install Full zip package please unzip and see Uploads folder contain “eikra.zip” file install this file it is theme file.
Thanks
Thanks!!
Hi,
You can disable by CSS send me url I will give you custom CSS.
Thanks
bstc.com.ua
Write this custom CSS in Appearance => Customize => Additional CSS
.rt-course-box-3 .rtin-meta .rtin-author, ul.learn-press-courses .rt-course-box-3 .rtin-meta .rtin-author {
display: none;
}
Thanks
I’m trying to edit the slider that comes with demo content but I can’t find it on the list of LayerSliders
Please check list view https://www.radiustheme.com/layerslider-wp-dont-show-in-the-admin-end/
Thanks
Hi team,we had purchased theme and I am facing one issue related wocommerce plugin database when i migrate website database from one server to another server “ERROR 1005 (HY000): Can’t create table `mlzs`.`system_users` (errno: 150 “Foreign key constraint is incorrectly formed”). can you please look into that https://mountliterabarh.com/resource/
Hello,
It is not theme related issue please please check both server MYSQL version.
Thanks
but this is same problem i am facing also in localhost machine, i didn’t face like this problem, many plugin was already available in purchased theme i just install and activated
Woocommerce free plugin come from wp org. see error message database structure related issue.
Hello! How do I remove the price from the course thumbnail? I have no course prices.http://joxi.ru/KAgXMBacKXRL6r
Hi,
If you set price 0 then it will show free. Or send me url by CSS can hide it.
Thanks
Hey, i just buy this theme, but When I finish installing the theme, and select the demo homepage, this error is reported. Does anyone like me? please help me: Important: HTTP Loopback Connections are not enabled on this server. If you need to contact your web host, tell them that when PHP tries to connect back to the site at the URL `https://mywebsites.com/wp-admin/admin-ajax.php` and it gets the error `Too many redirects`. There may be a problem with the server configuration (eg local DNS problems, mod_security, etc) preventing connections from working properly.
Hello,
In your hosting HTTP loop back disable please ask hosting to enable this settings.
We have alternative demo import option you can try this https://www.radiustheme.com/demo/wordpress/eikra/docs/#demo-alt
If face issue create ticket https://www.radiustheme.com/ticket-support/
Thanks
Could the menu be on the top … for it to the right ???
The menu is on the top and on the side
Hello,
Thanks for your interest on Eikra theme.
Main menu is to right?
right + UP
??
Theme menu is fixed in this position https://prnt.sc/us022l
I have to install razor pay, how i can do?
Hello,
Don’t have default plugin need 3rd party commercial plugin for WooCommerce then if Woocommerce has this gateway.
Is it possible to use radius theme elements: course slider, course grid, instructor slider without the LMS plugin, there will be no training on my site and I do not need a personal account of courses. thanks
Hello,
If you don’t use LMS feature then delete LearnPress plugin we have post type for course and teacher it will enable then can use that addon.
Thanks
I have deactivated LMS plugins. But I can’t find post type for course and teacher . where can i find them?
Please check admin left menu.
I want to ask something before buying. Is it possible to show the instructor’s phone number on the course viewing screen?
Sorry don’t have
Pre-Sale Question
1. I would love to buy this theme but I don’t want my client to know anything about the theme I am providing. Is it possible to remove/rename all references to your theme name/branding (including css class names, folder names, Wordpress Admin menu labels etc.) and would that be part of the 6 months support you provide.
OR
2. Do you also offer a white label theme?
Thanks.
I would like to filter out the instructors that get shown when I use the Instructor’s grid element. I want some instructors to be categorised Senior Instructors, Junior Instructors and Tutors. Is this possible? Secondly, I would like to add download links and the ability to share content of the various courses offered. Would you suggest how I could do that in the LearnPress feature plugin. Thank you in advance.
Hello,
Both features need to customize the LearnPress plugin. You can check LearnPress developer doc if find instruction how to extend there features.
Thanks
hello this theme support tap payment in this link https://wordpress.org/plugins/tap-payments/
Hi,
No don’t support this payment.
I would like to edit the Slider theme. I do not seem to be able to import the slider themes that come with the theme nor am I able to see the sliders in the LayerSlider WP. Is there another way I can edit the slider pictures and text without the full licence?
Hello,
See Layer Slider List view https://www.radiustheme.com/layerslider-wp-dont-show-in-the-admin-end/
It is bundled plugin no need to active license without activation it will work.
Thanks
Hi,
Thank you so much.
Never purchase with them, they are making fool, even after 4 days they did not reply to support
Hello, At the morning I replied you in comments I don’t get any new ticket in my system for Eikra Theme Demo import related issue even search by your Id.
I asked your ticket id or email no response from you now again new comment.
Please send me your ticket ID or email to check.
Thanks
Hi,
I just got your new ticket I am checking.
Thanks
Hello,
I checked it is not theme related issue your server has limited resources.
Your server resources are limited to run a WordPress Site with Woocommerce and other big plugin like LearnPress.
Please increase memory min 512MB and execution time 120 Sec
I tried the alternative method it fails at the last moment ie execution time over your server execution time only 30 Sec
I also replied you in email after increase resources please let me know I will try demo import again.
Thanks
Hello, I am not able to import demo. This spent around 30min restoring database during importing demo https://prnt.sc/ulelbu
Hi,
Please create ticket with admin and FTP access I will check. https://www.radiustheme.com/ticket-support/
Thanks
Check your email
Hello,
Can you tell me ticket Id or sender email don’t see ticket for Eikra Theme?
i have bought radius theme eikra wordpress and i am facing an issue where in home page can not see social icons on the right side of header and icons in the footer you can have a look at this domain http://gemwebadmin-001-site1.gtempurl.com/
and in other pages u will see the icons
purchase code: 82094b69-cd18-40ba-a238-6801b6b123dc
Please create ticket with admin access I will check https://www.radiustheme.com/ticket-support/
Hello, if i buy reguler licence. I got all the theme or just single theme ? Thank you
Hi,
Theme one theme regular license mean you can use this theme in one domain.
Thanks
