19045 comments found.
Hello for the B template You will not place a special discount on your purchase
Hi,
currently, we have no plans for the sale. We do it occasionally as in our opinion, the current price is low enough considering the value for the money 
Best regards,
Muffin Group team
Hello, We noticed any breadcrumb on a page is flagged as an H1 in Yoast SEO. Is there any solution with this issue?
Hey,
yes, there is a solution of course For further details, please visit https://support.muffingroup.com/faq/builder-seo/
Best regards,
Muffin Group team
Sorry, that didn’t help, Yoast SEO still states breadcrumbs are H1.
In such case, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look. Please do not forget to let us know in a message, what for this access is.
hey there, having bought the theme license, do I have the rights to use the images in this theme https://themes.muffingroup.com/be/universe/? Which can I and which can I not use?
Hi,
The images or videos, that comes with pre-built websites, are based on various licenses. Some of these operate under a free license (known as GNU General Public License), some we did ourselves but for another, we purchased licenses to use for presentation purposes only.
If you are interested in specific media but not sure if you can use on your personal or client’s website, feel free to drop us a message through this form located on the right hand side (remember, you have to be logged into Envato’s account). In reply, we will provide you complete list of media you are interested in.
Best regards,
Muffin Group team
hi,
cannot install pre-built templates. i choose the template, reset database and install…nothing happens my dashboard with a blank page.
Hi,
if you receive blank page during pre-built website installation, the most common reason might be related with server limits. In this case, we suggest to send us private message via contact form on the right hand side at https://themeforest.net/user/muffingroup#contact with WP back-end access so we may have a closer look on it.
For more details, please visit https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Best regards,
Muffin Group team
Nice theme!
Thank you!
Hello, I am unable to login to the support with my login details. Showing this message – Sorry, permission denied.
Hi,
if you have a problem with logging onto support forum, please send us private message via contact form on the right side at http://themeforest.net/user/muffingroup#contact and we will help you.
Best regards,
Muffin Group team
Hello. I’m having trouble loading photos. I am giving an example in the link https://youtu.be/MC1Yn17J8iw Website www.szklane.net
Photos are not uploaded 
Can anyone help me how to fix it? I will be grateful for any help.
Greetings
Jacob
Hi Jacob,
this site is not based on Betheme, seems like you sent question to wrong author
Best regards,
Muffin Group team
You’re right, thank you 
You are welcome!
Hey guys, since the newest update all of my sections are shown by full width by now. This is not set in the sections settings. Can you tell me if there is a bug in the newest update regarding this?
Thanks in advance.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means that you did never bought any license of Betheme. If your client did, ask him to create an account on support forum so you can post there instead.
Thank you for understanding!
Best regards,
Muffin Group team
Can I order posts by views?
Hi,
at this moment, we do not have such option but we will consider it while future theme updates of course.
Thank you for suggestion.
Best regards,
Muffin Group team
Hi, I have a valid license, but when updating the plugin WPBakery Page Builder (BeTheme > Install Plugin), I get this error message….
Installed version: 6.3.0 Available version: 6.4
How to update the plugin?
Thank you.
Hi,
since version 20 of the BeTheme, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
For more details, please visit https://support.muffingroup.com/faq/how-to-update-plugins-bundled-into-betheme/
Best regards,
Muffin Group team
I did that exactly like you advise many times in the comments here. I search for solutions before asking for help.
Theme is registered: 19575027-3884-****
BeTheme > Install Plugins section with just a click give me that:
Malformed URL: “key”” is required
TGMPA v2.6.1 Return to Required Plugins Installer
How to resolve this?
I bought 7 licenses for 7 different websites, when I tried to update WPBakery Page Builder on another website I got: “Update failed: Malformed URL: “key”” is required”...
This is the first time we meet with such issue. Sounds like it might b related with one of your 3rd party plugins that does not come with the theme. In such case, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look on it. Please do not forget to let us know in a message, what for this access is.
Hi, message has been sent.
Thank you. We will respond as soon as we check.
Hello.
I want to buy one of your beautiful templates, but I have some questions before buying.
If the pre-built template does not include a BLOG and slider as shown in the tutorial, can I still create them?
Or do I need to choose one of them which includes these features?
Can I change anything in the pre-built template like for example: layouts of blog or pages or the header, options of the slider, fonts, color etc?
Best regards, Janos
Hey Janos,
sure, you can. Pre-built websites (demos) are only examples of what could be accomplished with the BeTheme. So basically, you can do much more than you see on specific demo.
Best regards,
Muffin Group team
Does your theme provide the Elementor templates for each of the pages please? In particular I’m keen to make some custom post types using the archive template of your theme.
Hey,
Over time and Betheme development, we have started to support Elementor plugin but not all demos are built with this plugin obviously. All pre-built websites based on Elementor, you can find on https://themes.muffingroup.com/be/splash#websites (on the right hand side, you have Elementor layout filter).
You can create your own site with Betheme & Elementor as over 50 elements are included and compatible with this builder.
Best regards,
Muffin Group team
Thanks for prompt reply. I am interested on one of your demos that is elementor. My question is do we get access to the templates for the posts archive?
Yes, all pre-built websites are included. It means, you can import the demo built with Elementor and customise to own needs.
Which pre-built websites are compatible with Elementor? Only the ones marked as Elementor or all the websites?
Hey,
all pre-built websites based on Elementor, you can find on https://themes.muffingroup.com/be/splash#websites (on the right hand side, you have Elementor layout filter).
Best regards,
Muffin Group team
I can see them. But what about the other pre-built websites? Does they also compatible with elementor? Or only WP Bakery is compatible with them?
The other pre-built websites are built with Muffin Builder.
Can I use Elementor for them?
You can use Elementor anywhere you like but you have to build from scratch. Even on pre-built websites.
Hello,
I have a question, can I install the Betheme package on different wordpress?
Hi,
yes, you can you this under sub-domain. For more details, please visit https://support.muffingroup.com/faq/how-to-use-elements-from-different-demos/
Best regards,
Muffin Group team
Thanks, Can i install the 1 license betheme package on differents domains and differents wordpress ?
According to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.
This applies to all themes on Envato marketplace and not only Betheme.
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
I don’t undertand what’s happening. Since my support expired my license code isn’t working. This looks fishy.
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
Hello,
i deregister the thme from the stage server and after the migration, i cant activate the code in the new project.
Where ist the problem? If a deregster the theme i can regiter it new in the online website.
Can you help me?
Best Regards
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
Hello! Since I have already registered the theme. But that website has closed But cannot register with the same code I would like to know what to do.
thank
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
@gerardogi
Hi , I have cheeked lerandash lms, with elementor you can crate marvels pages for lms
@smondaca Show me with screen shot and I will help you. right now I’m not sure what part are you talking about
Thanks!
Your welcome. I have no option to reply , otherwise I can help the clients
There is no such possibility here. That’s why we do recommend to use support forum instead.
HI! Does the theme support learndash or sensei lms or any lms system?
Hi,
we did never tested any similar plugin thus can not confirm if any is compatible or not. However, any plugin built according to WP API, should work.
Best regards,
Muffin Group team
Hi, i need to delete a following message “Be Cleaner / Best WordPress theme for cleaning companies”, where do I do that?
Hi,
this is default meta description, you can change or remove it under Betheme > Theme Options > SEO > SEO Fields section.
Best regards,
Muffin Group team
yes, I do that, but the message display in Instagram chat yet
It’s due to Instagram cache, you need to wait until they will refresh.
Hi again, instagram display the same Meta | Description yet, and I change this one several days ago.
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
