6431 comments found.
Hello guys, i purchased Jnews theme on 21 August 2020 and the same i installed in my wordpress theme. On 3rd October 2020 because of some reason i deleted and reinstalled my wordpress. Again i downloaded JNews theme from theme forest from my ID on 3rd October from the download section and after installing its showing error. So kindly help me to solve this issue
Hello Is anybody there to help me
Hi jobin2483,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Also, please provide the error message that you got.
Thank you
this theme has never run promotion before, we the small kids are waiting for promo for price reducing then we buy it.
Hi Richard1F,
Thanks for interesting in JNews theme.
Unfortunately, we don’t have a discount price now but I’m sure JNews still worth the current price. JNews version 7 is out, in this update, we add a Paywall system. You can check more detail on our landing page https://jnews.io/
Let me know if you have further questions.
Thank you
Okay sir then I would try and purchase it today but why is it always loading slow when I check the demos
Hi Richard1F,
Can you tell me which demo that you mean? Can you send me the demo URL for further checking?
Thank you
Hello,
I cannot ask for support, get the message:
“You cannot reply to this topic. It may because your support license is expire, or you haven’t bought this themes yet”.
Please help.
Thank you.
Hello,
Is there a way to use Paywall on Page, instead on Post?
Thank you.
Hi antowp,
If you still getting a problem, please try to visit this page https://support.jegtheme.com/account/ then click the “Refresh Purchased License” button.
Unfortunately, we don’t have this feature yet. You may need to do some changes.
Thank you
Hello,
Can I remove ads using subscription? For example, if a user purchases a subscription, the ads will disappear
Hi MattOptionPL,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem with this product there. Our support team will help you asap.
Thank you
Hello Jnews! Now I am a bit bored seeing your Jnews 7 banner on the product page. When are you launching Jnews 8 with new features such as override single post setting on autoload, core web vital implementation, auto-update theme directly from WordPress dashboard, etc.?
And, is there any way to force normal load to only featured image/video instead of lazy load because it is effecting the Largest Contentful Paint (LCP)?
Hi gyantimes,
Have you purchased JNews theme before? Because i don’t see a purchase badge on your account.
Thank you
Oops! It is our another account.
Hi there, great theme you have here! A few questions if you don’t mind. Can or does your theme support these plugins: 1) https://mycred.me/ 2) https://theeventscalendar.com/ 3) http://snax.bringthepixel.com/ 4) What about GDPR, is it compliant? 5) Can it have emotions reactions to posts?
Hi myblackcoffee,
Thanks for interesting in JNews theme.
1. Not sure yet. Is this a free or paid plugin?
2 & 3. Yes.
4. Yes.
5. You can use an external plugin to achieve this thing.
Thank you
Cara membuat post Template bagaimana bro
Halo,
Coba cek dokumentasinya disini bro https://support.jegtheme.com/documentation/custom-post-template-2/
Terima kasih
BUG
Translation bug. The string “Remeber Me” in login popup is non translatable. There is such phrase in POT/PO but always EN after translation.
Hi pqinstitute,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem with this product there. Our support team will help you asap.
Thank you
1) First you need to distinguish between help and bug reporting. You do not have a bug reporting system that affects 100% of users – in this case it does not apply to 1 user and he does not need help, but you get help in fixing bugs. So, using the forum makes sense when it concerns a specific problem and 1 user, but not bugs that affect 100% of users and software vulnerabilities.
2) “You cannot create new topics. It may because your support license is expire, or you haven’t bought this themes yet”. Even if we wanted to use the forum to notify you of software bugs and vulnerabilities, we cannot.
Hi pqinstitute,
I’ve been checking this issue on my side and i able to translate the string “Remember Me” using the Loco Translate plugin. You can check the images below:
https://www.dropbox.com/s/qegweqz157382z5/Screen%20Shot%202020-10-02%20at%2014.11.01.png?dl=0 https://www.dropbox.com/s/6jb90ag3wonyjfp/Screen%20Shot%202020-10-02%20at%2014.43.57.png?dl=0If your support license has been expired, please try to extend or renew your support license. Please check this article for more info https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you
We know where the problem is. The Frontend Translation plugin has been updated and there are new strings that duplicate the translation in POT / PO – this now requires double translation, and FT has priority over Loco translation. But FT has a little bug. The “Display Name” (ACCOUNT PAGE) field is shifted to the left as if cut off.
PS ANOTHER BUG
There are 2 fields that explain the same thing but 1 doesn’t work and 2 doesn’t work properly.
“Min Read” and “Reading Time:”
First there was the Min Read field. After the corrections it worked properly and showed the time in the form of “1 min”. Just abbreviation of min. it is universal in any language.
Now you’ve added a field that displays exactly the same, but has a different name (actually correctly): “Reading Time:”.
If you type the translation in both of the duplicate fields, strange information is displayed, but not the reading time.
If you only use POT / PO, it shows only number “1”. Every translation is wrong and shows incorrect data. The closest to what was and was correct is Reading time: but it does not show if it is for min. or by hours.
There should only be 1 “Reading time” field, but then it should add (with a space) information (it was before) whether it is minutes or hours. And you should fix POT/PO, as well:
Reading time: 22 min.
Reading time: 1 min.
Hi pqinstitute,
Thanks for your info, we will check this further.
Thank you
OK. But consider removing the field SIDEBAR (with vertical and nontranslatable string in backend S I D E B A R). When you use the Classic Editor and disable Gutenberg, the user sees a gray SIDEBAR box – not editable. It does not make sense. It takes up space and when someone uses the editor who does not even know that they use WP because it is our client, it really & only bothers.
PS Translation bug raport
“JNews : Primary Category”
This string in metabox is nontranslatable too!
Pre-Sale Question: I am very much interested in buying your theme for PlayIt Videos Demo. Could you please confirm if your theme supports migration from TrueMag theme (https://themeforest.net/item/true-mag-wordpress-theme-for-video-and-magazine/6755267) ? I already have a website with more than 1000 videos.
Hi NehaKalita,
Thanks for interesting in JNews.
Yes, it’s possible. Our support team can help you to migrate your content. Can you send me your website URL for further checking?
Thank you
Thank you for your quick reply. Here’s the link: https://www.genderbender.in/ One more query. I use PopAds on the website. It is possible to disable it for subscribers or for Patreons? (any option will do.) If these two things can be done, I will buy your theme right away.
Hi NehaKalita,
Yes, we can migrate the featured video. For the ads, I think it’s possible. We can disable the ads for the login users. So the subscriber users need to login to avoid ads.
Let me know if you have further questions.
Thank you
The latest update seems to delete child theme whenever you update or change settings. The folder with the child theme is empty but some of the settings stay after the folder is emptied but sometimes it forgets and you have to reset everything. Various plugins.with the theme also seems to not be working correctly.
Hi jnikaido,
Can you send me your website URL for further checking? Also, can you tell me what’s the version of JNews that you use?
Thank you
I’m using version 7.1.3 and it doesn’t matter which site I used on it. It seems like the latest version with the latest version of Wordpress 5.5 broke aspects of the theme. If I update the parent theme, all my customizations go away even when I have a child theme. Whenver the parent theme is updated, the child theme folder gets wiped out (the files actually get deleted; and if you update the child theme by mistake, the whole folder gets deleted).
I would report it on the forum but my support period just expired and it seems like several people are having issues that are similar to mine. It looks like several of the plugins also aren’t working… the post count, weather, instagram all don’t seem to work (post count shows 0, instagram doesn’t show the feed, has error showing; and weather just returns nothing).
Up until the updates, the theme was working great. I’m hoping all these fixes aren’t one off types of things that we have to pay for support for them to work since they were working before.
Hi jnikaido,
For further theme update, we recommend you to create backup for your website. So if something goes wrong happen after update you can rollback your website using backup file.
Can you send me an example of the problem as you mention above?
Thank you
After some playing around, I figured out to just replace all of the files manually via FTP and reactivate all the plugins seemed to have solved most of the problems for now. Usually the upgrade is seemless. Seems like the latest one was anything but.
Hi jnikaido,
Glad to hear if the updates successfully on your website. Let us know if you have further questions.
Thank you
Hi cole3005,
You need to switch to another theme before you can delete the theme. Btw, you just need to click the “update now” button (https://ifamagazine.com/wp-content/uploads/2020/09/Screen-Shot-2020-09-30-at-10.51.39.png)
Before doing the theme update, i suggest you create a site backup. So if something goes wrong you can rollback using the backup.
If you have further questions, please ask support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
3 updates in a couple of days? Can you be more focused?
Hi mensby,
We just release a theme update to fix some bugs that related to the Instagram widget, import demo, and include a new version of the WPBakery plugin.
If you need help or have questions you can ask support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Hi My question is yoast seo have added schema in there plugin and this theme is also using its own schema setting will that conflict
Hi slashcoder,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem with this product there. Our support team will help you asap.
Thank you
There’s a new update button on the dashboard that keeps breaking my site. It forcefully deletes my child theme. The button also doesn’t disappear even after updating.
Hi Caxyxn,
Can you send me your website URL for further checking? Also, can you tell me what’s the version of JNews that you use?
Thank you
Hi, may i know why nobody reply my problem? https://support.jegtheme.com/forums/topic/post-always-keep-moving-on-the-phone-device/#post-73413
Hi alexlim91,
Please be patient for a while, our support team currently still checking your support topic.
Thank you
ok
How do you get rid of breadcrumb from the home page if you’re using elementor to build the page?
Hi andrewliu,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem with this product there. Our support team will help you asap.
Thank you
Hello, how do you get the border lines in between these posts? https://imgur.com/a/n8OF9Iv
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem with this product there. Our support team will help you asap.
Thank you
Hello, I really need your help, how can I change the size of the logo, my logo seems to be very small. Thank you in advanced.
Hi amartinmstudio,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Tôi tải theme này từ trang https://elements.envato.com/jnews-wordpress-newspaper-magazine-blog-theme-LSUG8QF, hướng dẫn tôi cách lấy key kích hoạt
Hi vnhbang,
You need to purchase JNews theme through Themeforest to get a token to activate the theme license. By purchasing JNews theme through Themeforest you will get support service and automatic theme update.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Hello, just purchased this! liking it so far, but how do I make it look like the Paywall demo? Is there documentation on how to make it look like certain demo looks?
Hi andrewliu,
You can check our documentation about the paywall feature here https://support.jegtheme.com/documentation/post-paywall/
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
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