Discussion on Masterstudy - Education WordPress Theme

Discussion on Masterstudy - Education WordPress Theme

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Friends, with the last update the link to leave the reviews was broken, when you click on the add review button nothing happens, that is, the box to write the reviews does not open. I have tested it on several customer pages, please fix this bug as soon as possible so as not to lose the ratings

Hi Dear,

Please make sure that you have updated all the required plugins also. Also, please check the issue by deactivating all the extra plugin and check it one more time by removing your browser cache

regards

Gentlemen, we have tried everything, and nothing. The same thing happens on nine pages of my clients after updating. Please, we kindly ask you to check the bug as it seriously affects to get reviews of the courses.

Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/

regards

on the latest update you didn’t fix the true or false as you said why that more than month passed since i ask you to fix it i open a ticket and you said it will be fixed next update ?

Hi Dear,

The issue related to the True/False question was fixed. Here you can see the theme changelog: https://docs.stylemixthemes.com/masterstudy-theme-documentation/changelog

If you experience any problems with this please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/

regards

Hello, a very good day fellow support team. I have a pertaining question that needs to be answered, I’ll patiently wait for a feedback from y’all.

Firstly, I’m aware that the theme supports adding of Udemy courses and for specific individuals to be an affiliate marketer, now my question is; Is it also possible/ supported by the theme to be an affiliate marketer to other courses / products (I mean digital stuffs like podcasts, ebooks and videos…) on other different affiliate supported platforms like Amazon, Audible, Coursera, et al?

Thanks so much for your time answering, I really appreciate. Least I forget, great works on the theme guys, it’s really awesome.

In the compatibility list on the MasterStudy page, you list Gravity Forms. Can you help me understand how MasterStudy and Gravity Forms can work together? Can I use Gravity Forms for membership signups?

Hi,

The MasterStudy theme is compatible with the Gravity forms plugin. The plugin will work with the theme, as usual, the same way as on other themes. Here you can read the plugin documentation: https://docs.gravityforms.com/

Unfortunately, there is no such kind of option in the Paid Membership Pro plugin. It needs to customize the plugin templates to realize your request.

regards

Hi I want to edit the add a lesson part of the theme however the code is not viewable (it is in vue.js) please advise as to how I can reach and edit this section of theme. Thanks

Hi,

You may wish to contact our theme customization (https://stylemix.net/~service8922366) department who offers this kind of service for a reasonable fee.

regards.

Hello Master! This is presale question. I’m going to build a platform where live and pre-recorded courses will be sold by various instructors. And I will give a certain amount of commission to the instructor on each sale. I’m very much interested about this theme. It’s almost 80% matches our requirements. But before purchasing I want to be 100% confirmed about some must needed features.

1. I want to conduct weekly live training sessions. is that possible via zoom or anything else? 2. I want to sell the courses both individually and as a membership plan. So, my question is when I sell courses as a membership plan. Then the instructor of this course will get commission? or they will only get individually course selling commission. I want that the instructors will get commission on both type of selling either individual or membership plan. 3. I want a detailed statistics of every instructor like their earnings, courses, everything. 4. Ability to book the appointment and instructors ability to conduct the appointment meetings and synching with their google calendar. 5. Installment wise payment. 6. Event functionality 7. Private messaging between the instructors and students. 8. Instructors should be able to create their live training sessions / live courses via zoom.

This is the core feature I want. I’m highly waiting to here from you. Please let me know they are possible or not. If possible what’s best solution for this.

Thank you for your response Master. I have read the articles you have mentioned. But still I have not get the 2nd question answer. I will sell the courses as individual and as a membership plan. In a single membership plan multiple instructor’s courses can be sold. So my question is when I sell a membership plan those instructors will get the commission from this membership selling or not? please let me know. I know instructors will earn from individual course selling but I want to know they can earn from membership selling or not?

5. I want to allow the students pays the fees as installment. Suppose the course fee or membership fee is 150 usd. So they can pay this 150 usd in three installment like per installment 50 usd. Is that possible?

6. Instructors and site admins can be able to create any event.

4. How long you will take to add this functionality?

Hello Master! Please reply.

2. Right now the instructors do not get any commission from the sold memberships. However, we are trying to improve the theme feature and will add this kind of option as soon as possible.

5. There is no such kind of option in the theme. It needs to customize the theme templates to realize your request.

6. Only the admin can create any events.

4. We always try to improve the theme features and functionality in every update of the theme. However, can not provide the exact date of release of the new features.

regards

Hello, Is that possible to add multi Co-instructor i.e. one main instructor + two or three Co-instructors ? regards

Hello There

Just a presale question

We have a unique requirement. We need to add custom fields when a student registers for certain courses. is this possible using this plugin?

Best Regards

Hi Dear,

Sorry about that, could you please kindly re-clarify your request in a bit more detail? In order to be of better help. Thanks in advance!

regards

Hi I purchased the theme. but this does not include eRoom pro

Dear Master, again I insist … The messages from the teacher to the student are not being sent, we have verified with our hosting and carried out sending tests and it works correctly. You should include and take this error into account in your next update, we have tried downgrading to a previous copy before 4 and the perfect messages work, the problem is from version 4, verify that this works correctly, we already have several with this trouble. On the other hand; Remember to check the Content Drip, when a date is selected to enable a Lesson, the selected day does not work correctly, that is; if I want the Lesson to be enabled on the 12th, I have to put the day 11, when updated, it gets like the 10th and it is the only way to enable it on the 12th. Fix that error, finally, the pagination in section “STM LMS” Courses> Manage Students, only see 100 students, we have checked the Wordpress pagination and it works fine, fix those 3 serious problems.

Thanks Master.

Hi Dear,

Thanks for informing us. We will text your mentioned cases on our testing environments and fix it in the next updates of the theme.

We apologize for the inconvenience.

regards

I am very much interested in this theme to use for a number of schools in a third world country. Questions I have though: 1.Can you sell membership packages to instructors? 2.Can there be an admin instructor profile (more reserved for school principals and bursar) that have more access to things like student personal data and package payments? 3. Can you group users (students and instructors) by schools and configure the theme so that students and instructors will have to choose a school upon signing up? And that school will allow them to only access courses and student data falling under that school? Or would subdomains be easier to use to segregate by school? 4. Is there a feature for the site admin to approve users (students and instructors) when they sign up/register? 5. Is there a feature to assign pre-generated codes/tokens to users, so that only students who belong to a certain school are given certain codes/tokens to sign up with? Or would you suggest pre-creating student profiles and allowing them to change a temporary password? 6. How many student and instructor profile can be created and managed by the theme? 7. Is there anymore features, other than time restriction, to help prevent a student from cheating on a quiz/test?...Such as active monitoring of open tabs in the browser? 8. Is there anymore features, other than selecting the “Complete” button, to ensure a student has read and understood a lesson in a course? 9. Is the Zoom conference feature the premium plan such as the pro/business/enterprise plan? 10. How secure is the site to prevent student grades and performances from being tampered with by hackers or advanced IT persons that may be parents or relatives of students?

Hi Dear,

1. The membership packages can be purchased by both instructors and users.

2. Yes, the user with the admin user role can access the admin side for all your mentioned info.

3-5-7-8-9. There is no such kind of option in the theme. It needs to customize the theme templates to realize your request.

4. Yes

6. There are no limits in instructors or user numbers. It depends on server restrictions.

10. The security of the theme is at a high level, there is no way to hack the theme

regards

1.Do you provide customization service? And would you be able to do the customization to prevent students from switching and opening other tabs once a quiz/test has started?

2.Does the theme have a plagiarism checker or originality report checker to check long answers or essays?

3.Is there in-line marking capability for essays so students can know exactly where they went wrong?

4.Is there a feature to communicate with guardians of young students and send them updates for virtual classes, tests and assignments?

5.Is there a zoom webinar integration as well?

6.Is the google classroom fully integrated with this theme so that all the features of google classroom such as emailing guardians, live stream events, record and share meetings, are available?

some item when i use bullets, it show bullets in backend while in the broswer shown by numbering

https://ibb.co/tzftnBP

how to resolve ?

Hi Dear,

Please make sure that you are not using the WpBakery and Elementor page builder plugins at the same time. It is recommended to use only one page builder plugin.

regards

From last 3 days i am submiting a ticket om installation its showing plain page

where-is-your-answer i-raised-ticket-4-days-back

Our support managers answered you, please check your Inbox

regards

Thankyou

Hi. I want to know if the lms works with Woocommerce for online courses.

Because you said Woocommerce only works with offline courses. What about those that can’t use PayPal or Stripe?

How do we sell access to online courses, not offline.

Thanks.

Hi,

The theme has all the most popular payment gateways like PayPal, Stripe, Wire Transfer, Offline payment if you want to include another method, you can enable Woocomerce checkout option and it will include any payment gateway which supported by Woocomerce -> https://prnt.sc/u01dyb

regards

Okay, thanks.

What about the lesson background colour?

I see lesson style 1 (white) is different from lesson style 2 (black) background.

Is it possible to set all lesson’s background colour in a course to lesson style 2 (black) in the settings?

By default, the video lesson type background color is dark to focus the students’ attention on video. Other lesson types background color is light. In order to it, please use custom CSS.

regards

Pre-Sales Questions

I really need ActiveCampaign integration with my LMS so I am looking at third party membership plugins that I can use for MasterStudy.

What limitations or challenges might I run into with MasterStudy if I use another membership plugin like MemberPress? Will quizzes, points, grades, etc. all work just the same? Will anything not work?

I see a number of people complaining here that customer support is slow to respond to tickets. Are you having problems in your company? Do you need more support staff? Are you working on fixing that?

Hi Dear,

The theme will correctly work with another Membership plugin. however, the MasterStudy LMS will not work with the other membership plugins.

Due to the quarantine circumstances, we’re experiencing a much larger flow of inquires than usual. Therefore, response times are longer than expected. Moreover, we are improving the quality of our support every day and how we can

regards

I asked this question before and I was told that other membership plugins will work. Here:

https://themeforest.net/comments/25180328

So which is it? I spent a lot of money on another membership plug-in because StyleMix told me it would work.

If it won’t work, can you help me understand how I can link MasterStudy to ActiveCampaign?

In your provided comment was mentioned that would not be any restrictions with the theme. The LMS is a part of the MaterStudy LMS plugin that is integrated only with the Paid Membership Pro plugin.

regards

Hi,

I bought your theme some time ago and now we decide to apply your theme to our new project after comparing different competitive themes. We find yours is better. We all love it. Thank you for your hard and beautiful work! Please keep going!

As we are testing and translating (using poedit, loco plugin and all have updated from POT files) the theme and both masterstudy LMS & LMS pro plugins, we find there below issues:

1. Header: the popup links text, Log In, SIGN UP are missing translation strings which we can’t do translation. https://prnt.sc/upgry3

2. Login >> Lost password: a). we test both vaild username and email. Both are failed. b). the error message is missing translation string so we can’t do translation. https://prnt.sc/upgubl

3. Course published email: a) can’t find the translation strings so we can’t do translation. b) the code ‘{{course_title}}’ doesn’t show up course title. https://prnt.sc/upgwct

Your themes work so far so good. We’re quite happy! Just some issues need fixed. Please help. Thank you very much in advance!!!

Hi Dear,

Thanks for your feedback :)

Please make sure that you are using the latest version of the theme and all the required plugins. Also, ensure that you have synchronized the .po file after updating the theme (https://prnt.sc/rua740). If that would not help, go to the .pot file (https://prnt.sc/rua82e)(https://prnt.sc/rua8wd) and remove it (https://prnt.sc/rua9ks)(https://prnt.sc/ruaa34), then create a new one (https://prnt.sc/ruaaq3)(https://prnt.sc/ruab4n) and try to edit the language one more time (https://prnt.sc/ruabij) and synchronize one more time ( https://prnt.sc/ruabwa). You need to edit the MasterStudy LMS / MasterStudy LMS PRO plugins.

regards

Hi,

Thank you very much for your kind reply! Appreciated.

Yes, all the theme and required plugins are well installed and all up to date. I follow your advice but issues still exist. I double check the .pot files and am quite sure that what I mentioned are missing from the files. Please kindly check it from your side. Maybe you can add these missing strings in the .pot files in the new theme update so that I can update .po files from .pot files. :)

Hi dear,

We have checked the translation of your mentioned string on our side and could not detect any related issues (https://prnt.sc/uqcp9d)(https://prnt.sc/uqcpdy) (https://prnt.sc/uqcqda) (https://prnt.sc/uqcqlk)

Also, please make sure that you have located the language PO file under the correct path (https://prnt.sc/uqcram)

regards

hello, to enable woocommerce checkout, can i choose another payment that is not paypal or strip? mercadopago for example in argentina

Hi,

The theme has all the most popular payment gateways like PayPal, Stripe, Wire Transfer, Offline payment if you want to include another method, you can enable the Woocommerce checkout option and it will include any payment gateway which supported by Woocomerce -> https://prnt.sc/u01dyb

regards

I really need help with my theme issue right away. It’s been 3 days and I haven’t heard a word. I already put in a support ticket.

Hi,

Please kindly wait, our support managers will contact you asap according to the ticket queue ID

regards

how the instructors can upload slide in the lessons? only from slideshare? or also directly from pc?

Hi,

Please follow this manual -> https://docs.stylemixthemes.com/masterstudy-theme-documentation-legacy/lms/courses

Feel free to contact us in case of additional questions

regards

i see in this comment section, 3, 5, 10 months ago you just replied “We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities into the theme in the future updates of the theme. Unfortunately, we couldn’t provide any detailed information about future updates.”

but there are nothing update u do, even though its important (as an example, disable registration). i dont want forced you, but you must think costumer request too. if there is no change, i will request refund…

Dear,

Please re-clarify your request in detail in order to be of better help

regards

Invalid argument supplied for foreach() in /**/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/lms/classes/class-wp-router.php on line 85

Hi,

Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/

regards

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