13529 comments found.
This is nonsense. I cant even log in to create a ticket. I paid for support but its all nonsense.
Hi Joancu2020,
Could you please tell us what is your problem when you log in to our forum?
Sincerely
Hi, I downloaded Paid membership so i can make recurring payments from the courses I uploaded. Here’s the problem, after I downloaded the paid membership pro and activated it on my site, it doesnt show up in the learnpress setting where is shoulf supposed to show so i can configure the setting tp which the customers needs to sign up and log in. I was wondering what was the issue? Or do I need to purchase the paidmembership license before I can use it to my site. I just wanna make sure because I might have the same issue even after i will purchase the license.
Hi Joancu2020,
Did you install and active our “Paid Membership Pro add-on for LearnPress”? You can find it in Dashboard => Eduma => Plugins
Sincerely
In home page I have added expired events but latest expired events are not displaying : https://paste.pics/AC0ED
but in events page latest expired events are displaying properly : https://paste.pics/AC0EV
home page : https://ashoka.ac.in/ events page : https://ashoka.ac.in/events/
Hi ASHOKA_123,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Hi, how to make the courses can be select quantity? currently its not able to choose quantity. pls to indicate quick one over here.thanks
Hi kally_chong,
Why does a user need to buy one course more than once? They can access the course after they bought the course.
Sincerely
Hi support, thanks for your concern, but this is the requirement from my superior, ya, so i have to add the quantity field for user to add. is the option or where can achieve this? thanks
Hi kally_chong,
Sorry but there is no option to do that now.
Sincerely
ok thanks
Hi! How can I get Assignments Add-on in Plugins Bundle PRO?
Hi sheber,
You can find it here: https://thimpress.com/product/assignments-add-on-for-learnpress/
Sincerely
The fact is that when I bought Eduma I got access to the plugins bundle pro, but there is no “Assignments Add-on for LearnPress”.
Hi sheber,
You get our LearnPress Theme Bundle https://thimpress.com/product/learnpress-add-ons-bundle/ when you bought our theme. And the “Assignments Add-on for LearnPress” is not included in that bundle.
Sincerely
I’m understood, thank you. How can I get a discount on a plugin? It is quite expensive, despite its small functionality.
Hi sheber,
We don’t have any discount promotion now.
Sincerely
After update, yoast seo and loco translate stopped working…this happens everytime..you update theme and something breaks on my site
Hi juliereader,
Sorry about that. In the future, before you update our theme, please backup your website and the loco translated files.
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
did the support includes isntallation
Hi kirfan,
Yes. If you have any problem when installing our theme, we will help you.
Sincerely
Can students create private forums? eg start forums that are only visible to them and tutors?
Hi frednj,
No. Students cannot create the forum.
Sincerely
I would like to accomplish the following ASAP
1. When a user finishes a course, the next course should be automatically be presented to them
2. I would like to change “You may also like” to something like “Next Course”
3. I would like the user to be able to provide additional details during registrations such as First Name, Last Name, DOB, etc
Hi frednj,
We don’t have those options now. However, we noted this and we will try to add it in the future.
Sincerely
No I can understand 1 and 2 but 3 I will not accept !!!! How can I print a certificate based on username, where have you seen something like that happen ????
I need a solution or else this spoils your otherwise good solution At least full names
Hi frednj,
Our certificates display the “Display name publicly as”, users can change that on the Profile page, at Settings tab => General
Sincerely
hi https://foodieland.es/ if you click the button COMPRAR sends you to the learnpress checkout we want it to send to the woocommerce checkout, if you go to https://foodieland.es/course/veggie-to-be/ and you click AÑADIR A CARRITO works correctly, before worked but updating the plugins this now dosent work. Please help, thanks.
Hi dimage,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Hello guys. I am having issues with updating a course. I can not find the Update button when I am done trying to update the courses. Seems like it just disappeared. What can I do?
Hi rolgh,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
Hey, I’m interested in your product and welling to buy it.
I want to ask if I can edit the code from my side
Hi isaimeh1,
Yes, you can edit the code.
Sincerely
Hi! [btw – I love this theme!] I have 5 outdated template files and now my quizzes don’t work and it is affecting my customer experience. The Theme was updated on Oct 3, 2020 but available for download here is the Sep 14th, 2020 version. So I can’t get the 3.0.1 version of those .php files. When will the latest version of the theme be ready?
Hi smartkidstt,
We are working on it and we will release the new version soon.
Sincerely
Ok. Great! Thank you for your prompt response.
Hi there, is there any way of adding variations to a course?
Specifically, we want to sell a course and the same course + beauty kit (an item that we will send them to home), so that a variation (like in woocommerce would be what we need)
If not, which possibilites do we have to make this happen?
Thanks so much.
Hi tomasscanto,
We don’t have that feature now.
Sincerely
Alright thanks, and there is any other choice to make that possible?
Kind regards,
Hi tomascanto,
Sorry but there is no option to do that now.
Sincerely
Hello, after last update Revolution Slider doesn’t work in home. some actions required? thanks
Hi ccristallo,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Hello,
I saw your Eduma LMS demo on themeforest.net. its look very fabolus .
I want to knw about some feature which i want on Eduma LMS website
1. Sign Up form with Mobile Number and Email-d with verification
2. Sign in either mobile or email id (one choose in both )
3. Woo Commerce for Indian Currency for purchasing courses, Course Bundle, Shop . We can’t use Paypal and Stripe for Indian Audience becuase of UPI, Wallet, Internet banking etc. . We want to intregrate Woocommerce razorpay gateway.
4. Guest Live Chat and Live Chat for Registered user.
5. Enable Indian Currency.
6. Mobile App like as WPLMS
Hi shishirkant,
1,2. We only support sign up and sign in with Email or username.
3. Yes, our theme supports Razorpay with WooCommerce.
4. We don’t have that feature now.
5. You can choose the currency in LearnPress and WooCommerce.
6. We don’t have mobile app now.
Sincerely
- 1. is it support frontend course maker/editor for instructor?
- 2. is it support multi instructor?
- 3. can we restrict the lesson base on each course?
- 4. can instructor manage and see student statistic?
- 5. can we set start and end course date?
- 6. is the quiz section use pagination?
- 7. can we make private course? just for special students
Hi mustechs,
Thank you for your interest in our theme.
1. Yes, we support frontend course makers/editors for the instructor. But this feature is not included in the theme, you have to buy it separately, you can find it here: https://thimpress.com/product/frontend-editor-add-on-for-learnpress/
2. Yes, we support multi instructors for a course.
3. No, we don’t have that feature now. After users buy the course, they have the right to see all content. You only can set when they can see the lessons after enrolling the course, you can read more here: https://thimpress.com/product/content-drip-add-on-for-learnpress/
4. Instructor only can see the student’s process now.
5. You can when the course will be published but the end course date is up to the time student buy the course and the course’s duration.
6. Yes.
7. You can create a course and set a password for the course. Only who has the password can access the course.
Sincerely
Hi, I check the registration form on Demo Page its not fulfill our requirement. Can we create customized registration form with the fields of our own choice?
Secondly, our course will have four chapters. Each chapter will be depend on each other one by one. Person can’t take the quiz of Chapter 2 unless he pass the Chapter 1 Quiz, same a person can’t take Chapter 3 unless he clear the Quiz of Chapter 2 and same the case for Quiz 4. Can this requirement fulfill in this theme?
I want to purchase the theme so thats why I am sharing my requirements before purchasing whether these requirements fulfill in this theme?
Hi ahsanyameen,
1. Currently, you cannot customize the registration and login form of the theme.
2. With the second problem, when you buy the theme, you will be given an add-on package, including an add-on called Contend Drip, the add-on will do the functions you want above.
Sincerely
Ok and what about the certificates. Will the certificates be generated after the Quiz or Course Completion?
Hi ahsanyameen,
For the certificate section, our topic supports 2 types of certificates. With a free certificate, when assigned to a course, after completing the course, the student automatically receives a certificate. With a fee certificate, after completing the course, the student will have to purchase a certificate to own it.
Sincerely
For a free certificate, will there be an option to download the certificate after the course pass?
Hi ahsanyameen,
After completing the course you can download a certificate for free.
Sincerely
Where is the Mobile Menu located in the admin panel.
I cannot see in the menu section
Hi goktaneker,
The mobile menu is the Main menu, but it has been responsive with some CSS code to match the mobile screen.
Sincerely
if we use Zoom for live courses, can the theme support taking attendance to track who attended each session?
Hi ogodigital,
We have not had that feature yet. Thank you for your question.
Sincerely
Hi! How can I avoid seeing the square in each event? I don’t want “BUY TICKET” widget event. That is possible?
Hi Pampullo,
You can try using CSS code to hide it. Please go to Dashboard => Appearance => Customize => General => Custom CSS & JS => Paste the following code in the Custom CSS section:
.single-tp_event .theiaStickySidebar { display: none; }
=> Publish
Sincerely
Hi! Thanks for your help!! Two questions: 1.- I Would like to delete the preolading. I think it is annoying that preolading icon is seen every time If one clicking somewhere on the page. That is possible?
2.- How many profiles does a student have? I mean, if you click on the “profile” option (next to the logging) you will see different characteristics than when you click on the name of your own profile. For example: in the second option you can see messages, friends, etc. Can you explain me this?
3.- When I send a message to a student, He doesn’t receive notifications. But, when a student send a message to teacher, the teacher receive notifications. Is this an error?
I have already solved the problem of point 1 (Preolading) 
Hi Pampullo,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
Thanks! How can I remove “Create Account” so that it does not appear on the mobile? (https://prnt.sc/utgou7 ) And, where can I change the slider image for the mobile version?
Ups!! Sorry.I just resolved the two problems. Great!
Hi again: How can I translate “Register” block ? https://prnt.sc/utitks (only in red)
Hi Pampullo,
First, you need to maximize Loco Memory.
Step 1: Please go to Loco Translate -> Settings -> Skip PHP files larger than: up to 800KB Number of backups to keep of each file: 0 -> Save
Step 2: Please go to Loco Translate -> Theme -> Eduma -> Edit template -> Sync -> Save.
Step 3: Go to file translate of the theme -> Edit -> Sync -> Save -> find text you need then change -> Save.
Then you can find those text in the theme, you can see in this picture: https://prnt.sc/utsj18
Sincerely
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